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Comfort Inn Madison - Downtown

2.5 of 5
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722 John Nolen Drive, Madison, WI 53713 (Formerly Holiday Inn Express Madison)
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Choice Privileges Points
Comfort Inn Madison - Downtown
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1 room 1 guest
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Ranked #25 of 63 Hotels in Madison
A recent review
5 of 5 stars reviewed 6 days ago
traveler1446 Rockford, Illinois
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133 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockford, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very nice, clean hotel. Great pool and breakfast. They have a happy hour with free snacks from 5-7 pm. They are located near the exit from the freeway around Madison. There were not a lot of restaurants nearby, but there are plenty of great restaurants within driving distance.

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Elgin, Illinois, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay almost exclusively at Choice Hotels properties, and this is the nicest Comfort Inn we have ever stayed in. The property was renovated in 2014.Our room felt fresh and spacious, and was equipped with a refrigerator (with a nice-sized freezer), a microwave, ample power outlets, and a phone/tablet charging station. At check-in and throughout our stay, the staff were... More 

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BobLoskill, Public Relations Manager at Comfort Inn Madison - Downtown, responded to this review

We are extremely pleased to see how highly you regarded our newly renovated Comfort Inn Madison - Downtown hotel and that you had an outstanding stay. We greatly appreciate your strong recommendation and look forward to future opportunities to serve you. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We had stayed at the hotel when it was the Holiday Inn X. We were pleased to the find the hotel in very nice condition. Enjoyed the happy hour food and beverages. The room and bath was very clean and neat. Would for sure stay here again.

Was this review helpful? Yes
BobLoskill, Public Relations Manager at Comfort Inn Madison - Downtown, responded to this review

We appreciate your choosing us for your most recent trip to Madison and are glad to see you enjoyed our newly renovated Comfort Inn Madison - Downtown hotel. We thank you for your recommendation and look forward to future visits. More 

Vernon, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice place! Comfortable beds and quiet. Big thank you to Vincent and Katy for taking care of us during our stay. We drove in from Texas on our recent vacation. Excellent and very courteous staff!!!

Was this review helpful? Yes
BobLoskill, Public Relations Manager at Comfort Inn Madison - Downtown, responded to this review

We are extremely pleased to see that we exceeded your expectations during your stay at our newly renovated Comfort Inn Madison - Downtown hotel. We look forward to future opportunities to serve you. More 

Suring, Wisconsin
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015 via mobile

Very clean, friendly staff, great location! Easy access on and off highway, close to many attractions. Front desk staff very informative to things happening in the area. Good breakfast, wifi, and parking

Was this review helpful? Yes 1
BobLoskill, Public Relations Manager at Comfort Inn Madison - Downtown, responded to this review

Thank you for your glowing comments regarding our newly renovated Comfort Inn Madison - Downtown hotel. We are extremely pleased that you enjoyed every aspect of your stay including our convenient location to Madison's many attractions. We hope we have future opportunities to serve you. More 

Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 19, 2015

Hotel was out of the way from where we wanted to be but everything on the east side of town was booked. We were not disappointed. The hotel is clean and quiet. Had a great nights sleep on a comfy bed with awesome pillows. Would stay here again if ever back in town. If there was any negative it would... More 

Was this review helpful? Yes 1
BobLoskill, Public Relations Manager at Comfort Inn Madison - Downtown, responded to this review

Thank you for your review of our newly renovated Comfort Inn Madison - Downtown hotel. We are pleased to see you enjoyed a great night's sleep on our new Serta pillow top mattresses and found the choice of soft or firm pillows in each room desirable. We look forward to future opportunities to serve you. More 

Beverly Hills, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

Just got back from a 4 day stay with my son for his Univ of WI orientation. I can't say enough about the hotel & its staff. Karen, the General Mgr, went above and beyond the call of duty in helping us get to places and navigate through the town. She even helped me out with a problem I had... More 

Was this review helpful? Yes 1
BobLoskill, Public Relations Manager at Comfort Inn Madison - Downtown, responded to this review

Thank you for completing a review regarding our newly renovated Comfort Inn Madison - Downtown hotel. We are extremely pleased of your characterization of the exceptional service you were afforded and that you appreciated the great value and quality of our product. We are equally delighted in your strong recommendation and the ultimate compliment, that you will be returning to... More 

Seattle
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 16, 2015

Really enjoyed our four night stay at the Comfort Inn. Great location (easily under 10 minutes to downtown), nice room, great internet access, friendly staff, freshly baked cookies every night, two drink vouchers each day, good breakfast and exceptionally easy access to the highway.

Was this review helpful? Yes 1
BobLoskill, Public Relations Manager at Comfort Inn Madison - Downtown, responded to this review

We are extremely pleased to see that you enjoyed every aspect of your four day stay at our newly renovated Comfort Inn Madison - Downtown hotel. Our goal is for each guest to experience the tremendous value and quality our product offers over our neighboring competitors. We appreciate your strong recommendation and look forward to serving you on future trips... More 

Cranford, New Jersey
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 9, 2015

Vincent at front desk was great to get local information and of course the evening cookies he offered every evening on our stay. Breakfast was a good spread. Rooms and Bathrooms are new like, nicely done and very clean.

Was this review helpful? Yes 1
BobLoskill, Public Relations Manager at Comfort Inn Madison - Downtown, responded to this review

Thank you for your many kind remarks regarding Vincent and our newly renovated Comfort Inn Madison - Downtown hotel. We are extremely pleased that you thoroughly enjoyed your stay and look forward to offering you the same great quality and value on your next trip. More 

Illinois
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed July 8, 2015

We chose this hotel because of its proximity to Veterans Coliseum and the Capital City bike trail. The rate was excellent and we were thrilled that we chose this hotel. It was a perfect stay. The staff was so professional and friendly and the room was comfortable. Breakfast was excellent and there was a free snack hour every evening from... More 

Was this review helpful? Yes 2
BobLoskill, Public Relations Manager at Comfort Inn Madison - Downtown, responded to this review

Thank you for your kind remarks and strong recommendation of our newly renovated Comfort Inn Madison - Downtown hotel. We are very pleased to see you had the opportunity to use Madison's premier bike trail, the Capital City, adjacent to our hotel. We appreciate knowing that our inn's overall quality and value exceeded your expectations. We look forward to serving... More 

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