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Fairfield Inn & Suites Madison East

#14 of 64 Hotels in Madison
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2702 Crossroads Drive, Madison, WI 53718
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Fairfield Inn & Suites Madison East
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Fairfield Inn & Suites Madison East
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177 reviews from our community

Traveler rating
    109
    55
    10
    2
    1
See reviews for
56
36
12
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plover, Wisconsin
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Located right next door to its sister hotel, a Courtyard, and although this hotel has no bar or diner, the courtyard does. The Fairfield is clean and comfortable and the staff was very friendly. A great plus is that the hotel is located very near the highway but not so close that you feel the traffic on it. Free limited... More 

Was this review helpful? Yes
jryanffis, Manager at Fairfield Inn & Suites Madison East, responded to this review

Having a sister hotel right next door does offer great benefits. I am glad to hear you were able to enjoy both hotels. Please come back again on you next visit to the Madison area. More 

Wisconsin
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

We didn't reserve rooms here but due to our hotel being full, we were transferred here. Staff was very nice, courteous and helpful. Hotel is clean and updated with a nice breakfast. The only drawback was the beds, they are not real comfortable,

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

I am glad you were sent to us from another hotel that could not accommodate your reservations. We look forward to helping out new guests while they are in the Madison area. Please come back again on your next visit to the area. More 

Burlington, Vermont
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice, clean well managed property. Housekeeping staff goes above and beyond. Right off the highway with a decent choice of restaurants in the area. The person in charge of the breakfast does a really good job.

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Madison is a great city. I am glad you were able to stay with us during your time in the area. Thank you for your great comments regarding our service and housekeeping team. Please come back again. More 

Mankato, Minnesota
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Courtyard Marriott and Fairfield Inn sit next to eachother on Crossroads Drive. I chose the Fairfield because of the free breakfast since I was traveling with teenagers. Next time, I will pay for breakfast and stay next door. I didn't get an hour of sleep since the walls and ceilings were so paper thin. When the "Big Foot" family... More 

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your great feedback. As we continue on our journey to be the best, comments like yours identifies area we can improve. Providing a clean, well maintained room and offer superior service is our number one goal. Please come back again on your next visit to the Madison area. More 

Top Contributor
95 reviews 95 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 18, 2015

I love staying at the updated Fairfield Inn properties and this one was no exception. The hotel was perfect for our business trip with a great staff and a good breakfast. I found the hotel very quiet even with my room right next to the hotel.

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your wonderful comments. I am glad you enjoyed your stay. I agree, the bright colors and the upgrades that Fairfield's have gone to are awesome. Please come back again on your next visit to the Madison area. More 

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 7, 2015

I stay at this hotel often for work. The staff is always pleasant, check in/out is always quick, room is clean and breakfast is good (and free). I would recommend this hotel. Sometimes at check in there are fresh cookies :)

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Friendly service, clean rooms and cookies. What else could you ask for in a home away from home. Thank you for your great comments. Please come back again! More 

Green Bay
Contributor
15 reviews 15 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 1, 2015

This past weekend we stayed with our Cheer Team that consisted of 8 girls and 6 adults. There was State competition for Cheerleading and Wrestling on the same weekend. The hotel was very busy but the entire staff went out of its way to help. The rooms were excellent, everything was clean, the breakfast was great and the entire staff... More 

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your great comments. I am very happy we were able to take care of your team while you were in Madison. Please come back again. More 

Southeast
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 26, 2015

We stayed here just one night on our way through the area. We were given a King suite at a reasonable rate way from the hockey teams who were staying on the first and second floors. GREATLY appreciated not being put next to the teams as they seemed to be night owls and we had small children. (GREAT customer service.)... More 

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Great comments. I am glad we were able to help you get a good night sleep. Please keep us in mind on your next visit to the Madison area. More 

Meaford, Canada
Top Contributor
72 reviews 72 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 21, 2015

just drove 600 miles and stopped at this good looking motel, excellent price for a great bed with a full continental breakfast (bacon), quiet rooms for a good sleep, woke up to a fresh snowfall and very cold temps,

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed February 12, 2015

The staff greeted me when I walked in the door. I was asked what view I wanted in my room! The breakfast was great. The hotel is clean and the staff is very professional. The room decor is very nice and I love the fancy guest phones in the hallways outside of the elevator. This will be my hotel of... More 

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Great comments. Thank you for posting your compliments about the Fairfield Inn & Suites. Providing a home away from home for our guests is very important to us. Please come back again when you are in the Madison area. More 

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