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Fairfield Inn & Suites Madison East

#16 of 64 Hotels in Madison
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2702 Crossroads Drive, Madison, WI 53718
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Fairfield Inn & Suites Madison East
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Fairfield Inn & Suites Madison East
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179 reviews from our community

Traveler rating
    110
    56
    10
    2
    1
See reviews for
56
37
12
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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United States
Top Contributor
70 reviews 70 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was extremely friendly. All of them greeted me with a smile. The room, as well as the whole hotel, was very clean. The beds were comfortable and the room was adequate in size. I didn't feel cramped. I would recommend moving the coffee pot out of the bathroom. It might just be me but that bothers me for... More 

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

I am glad to hear you enjoyed your stay and liked our hotel. Providing a home away from home is our top priortiy. Thank you for your feedback. Please come back again on your next visit to the Madison area. More 

Ankara, Turkey
Top Contributor
111 reviews 111 reviews
29 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is about 10 miles from the downtown area, near the East Town Mall. The rooms, beds are large and well decorated. Outside parking is no problem. The sleep quality is excellent. The breakfast is rich. The indoor swimming pool is very small, but would serve the purpose for families with children. There is only one restaurant ( UNO... More 

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for staying with the Fairfield Inn & Suites in Madison. I am glad to hear you enjoyed our great location and amenities. We look forward to seeing you again if your travel brings you back to the area. More 

Plover, Wisconsin
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located right next door to its sister hotel, a Courtyard, and although this hotel has no bar or diner, the courtyard does. The Fairfield is clean and comfortable and the staff was very friendly. A great plus is that the hotel is located very near the highway but not so close that you feel the traffic on it. Free limited... More 

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jryanffis, Manager at Fairfield Inn & Suites Madison East, responded to this review

Having a sister hotel right next door does offer great benefits. I am glad to hear you were able to enjoy both hotels. Please come back again on you next visit to the Madison area. More 

Wisconsin
Top Contributor
50 reviews 50 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 16, 2015

We didn't reserve rooms here but due to our hotel being full, we were transferred here. Staff was very nice, courteous and helpful. Hotel is clean and updated with a nice breakfast. The only drawback was the beds, they are not real comfortable,

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jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

I am glad you were sent to us from another hotel that could not accommodate your reservations. We look forward to helping out new guests while they are in the Madison area. Please come back again on your next visit to the area. More 

Burlington, Vermont
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 10, 2015

Nice, clean well managed property. Housekeeping staff goes above and beyond. Right off the highway with a decent choice of restaurants in the area. The person in charge of the breakfast does a really good job.

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Madison is a great city. I am glad you were able to stay with us during your time in the area. Thank you for your great comments regarding our service and housekeeping team. Please come back again. More 

Mankato, Minnesota
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 7, 2015

The Courtyard Marriott and Fairfield Inn sit next to eachother on Crossroads Drive. I chose the Fairfield because of the free breakfast since I was traveling with teenagers. Next time, I will pay for breakfast and stay next door. I didn't get an hour of sleep since the walls and ceilings were so paper thin. When the "Big Foot" family... More 

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your great feedback. As we continue on our journey to be the best, comments like yours identifies area we can improve. Providing a clean, well maintained room and offer superior service is our number one goal. Please come back again on your next visit to the Madison area. More 

Top Contributor
95 reviews 95 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 18, 2015

I love staying at the updated Fairfield Inn properties and this one was no exception. The hotel was perfect for our business trip with a great staff and a good breakfast. I found the hotel very quiet even with my room right next to the hotel.

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your wonderful comments. I am glad you enjoyed your stay. I agree, the bright colors and the upgrades that Fairfield's have gone to are awesome. Please come back again on your next visit to the Madison area. More 

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 7, 2015

I stay at this hotel often for work. The staff is always pleasant, check in/out is always quick, room is clean and breakfast is good (and free). I would recommend this hotel. Sometimes at check in there are fresh cookies :)

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Friendly service, clean rooms and cookies. What else could you ask for in a home away from home. Thank you for your great comments. Please come back again! More 

Green Bay
Contributor
15 reviews 15 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 1, 2015

This past weekend we stayed with our Cheer Team that consisted of 8 girls and 6 adults. There was State competition for Cheerleading and Wrestling on the same weekend. The hotel was very busy but the entire staff went out of its way to help. The rooms were excellent, everything was clean, the breakfast was great and the entire staff... More 

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jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your great comments. I am very happy we were able to take care of your team while you were in Madison. Please come back again. More 

Southeast
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 26, 2015

We stayed here just one night on our way through the area. We were given a King suite at a reasonable rate way from the hockey teams who were staying on the first and second floors. GREATLY appreciated not being put next to the teams as they seemed to be night owls and we had small children. (GREAT customer service.)... More 

Was this review helpful? Yes
jryanffis, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Great comments. I am glad we were able to help you get a good night sleep. Please keep us in mind on your next visit to the Madison area. More 

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