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All 62 Madison hotels

Fairfield Inn & Suites Madison East

2.5 of 5 Hotel   |   2702 Crossroads Drive, Madison, WI 53718
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95%
Ranked #9 of 62 hotels in Madison
Certificate of Excellence 2013
A recent review
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122 people have reviewed this hotel

Traveler rating
    84
    33
    4
    1
    0
See reviews for
42
21
10
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Spent another wonderful weekend in Madison at my favorite hotel! Thank you to the staff and management for providing a welcoming, clean and friendly place to stay in Madison. My family and I have stayed here several nights every year since this Marriott opened and have never been disappointed. The staff is always friendly and welcoming, rooms are kept up... More

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Bloomington, Minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

After a very long day of driving, we found this place. We now have a hotel in Madison that we can call home. They went above and beyond to make sure we were satisified. The room was very clean, beds comfortable, great breakfast and it was located up on a hill above 90/94, close to the freeway, but we couldn't... More

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Illinois
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent two nights here. The staff was friendly. The breakfast was very good. The hotel was busy during breakfast and they kept the food well stocked. The rooms were clean. We had a room next to the stairs. There was a group of wrestling team kids staying there and we could hear them running up and down. There are... More

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jryanffis, Front Office Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your postivie feedback! Next time you stay with us we can make sure to place you in an area away from the noise. We hope to see you again in Madison! More

Gilbert, Arizona
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel was pretty good. Guest relations folks at the front desk were pretty friendly and helpful. The room was clean and the beds were comfortable. Only one issue with room not completely clean. Cleaning staff left towel on the floor. Minor. Breakfast was good. It is very close to the airport and freeway. A lot of restaurants within 2... More

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La Crosse, Wisconsin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 25, 2014

Hotel was great. From the time we checked in until the time we left. Amber @ the front desk was very accommodating, friendly & made us feel very welcome. Room was clean. Bed was comfy. Pool and hot tub were nice. Breakfast was great! All in all this hotel was a great pick for the price we paid. Will definitely... More

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jryanffis, Groups Coordinator at Fairfield Inn & Suites Madison East, responded to this review

That Amber girl is fantastic isn't she?! We all love her, so we are glad when our guests also feel the same. Thank you for your overall review of our hotel. We hope to see you again soon!! More

Minneapolis, Minnesota
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2014

Our school's show choir group stayed here for our competition, as did many of the parents. The staff welcomed the group of kids so warmly, with cookies and even water bottles with our school's name of them. The staff was super friendly and the warm reception made this stay one of the best!!! Additionally, the hotel including the common areas... More

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jryanffis, Groups Coordinator at Fairfield Inn & Suites Madison East, responded to this review

We LOVE to do that kind of stuff! We love making people smile when they see the details we make for them. Thank you for your review! We hope to see you ALL again! More

New York, USA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2014

For the past few years we've been trying out most of the chain hotels on the East side of town trying to find the best bang for the buck and found this on Travelocity for a good price. When booking, most hotels were comparable in price. We chose this hotel because of the Tripadvisor praise that is here. We visit... More

Was this review helpful? Yes 1
jryanffis, Groups Coordinator at Fairfield Inn & Suites Madison East, responded to this review

Well thank you for this review. We like to hear feedback and will take all of the things into consideration. We are working on updating all of our towels, it is just a process that times time. Thank you again for commenting. Have a great day and we hope that you come back to see us again and we can... More

Cottage Grove, Wisconsin
1 review
5 of 5 stars Reviewed January 21, 2014

My mother and brother came to visit for my daughter's birthday. Upon checking in, the front desk clerk asked if they were there for a special occasion and my mother told them it was her granddaughter's birthday. She was standing there with them and the clerk asked her how old she was and my daughter responded. Then the clerk gave... More

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jryanffis, Group Coordinator at Fairfield Inn & Suites Madison East, responded to this review

Thank you, thank you for this wonderful comment on our hotel and staff members! We just LOVE celebrating birthday's around here. We always have cake and goodies for our staff birthdays' , so when we find out a guest has one, then we try to do something a little extra too! We are glad you were so please with our... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2014

This hotel was the best surprise of the entire winter break vacation. We went to the Wisconsin Dells for a few days and on the way back to Chicago, we decided to stay in Madison for the night. We stopped in at Fairfield Inn because of the locale, free breakfast, and a pool! The service was amazing. The staff made... More

Was this review helpful? Yes 1
jryanffis, Guest Services Specialist at Fairfield Inn & Suites Madison East, responded to this review

We are soo glad to hear that you had such a great time with us! We hope to see you again!! Thank you again for your review! More

Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed December 29, 2013 via mobile

My family loved this hotel! It was very clean, and the staff was very nice. They had free cookies on the front desk, which we definitely enjoyed. It was in a great location,right next to the interstate and near many restaurants. If we ever stay in Madison again, we will stay here!

Was this review helpful? Yes
jryanffis, Guest Services Specialist at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your review on our hotel! We love to cookies too but unfortunately we have to get bigger pant sizes! :) We hope to see you again when you come back to Madison. Thank you again! More

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Additional Information about Fairfield Inn & Suites Madison East

Also Known As:
Fairfield Inn & Suites Madison East Hotel
Fairfield Inn & Suites Madison East Hotel Madison
Fairfield Inn And Suites Madison East
Address: 2702 Crossroads Drive, Madison, WI 53718
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Madison
#6 Business Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Madison East 2.5*
Official Description (provided by the hotel):
Fairfield Inn & Suites by Marriott Madison East is located within one mile of over 150 shops and restaurants and is just a hop, skip and a jump off Interstate 90/94 and the Dane County Regional Airport. The hotel is just minutes from downtown Madison, University of Wisconsin, Kohl Center, Covance, Alliant Energy Center and the Overture Center. ... more   less 
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