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Comfort Inn & Suites Madison Airport

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4822 E Washington Ave, Madison, WI 53704
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Comfort Inn & Suites Madison Airport
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Comfort Inn & Suites Madison Airport
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110 reviews from our community

Traveler rating
    48
    28
    21
    10
    3
See reviews for
28
20
11
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wisconsin Rapids, Wisconsin
1 review
4 of 5 stars Reviewed 2 weeks ago

We were stranded in Madison because of an ice storm in Dallas. Jessica went out of her way to call our hotel in Tucson, AZ, our destination, and cancel one night stay. This saved us the hassle and 100 dollars. Jessica and Ouhiba were real sweethearts. Thanks girls! Mark and Lynn Peterson

Was this review helpful? Yes
Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for your kind words. We are proud of all our staff. I will make sure Jessica and Ouahiba read your comments. Please come see us again if your ever in the Madison area. More 

Minnesota
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Needed a place to sleep from 1am to 9am. Got a decent rate by going directly to their site. Sold on fact that their rooms can accommodate 5 people with a roll away bed. Not many hotels can do that. Also had free hot breakfast. Plenty of space for 2 adults, 2 teenagers and a 7 year old. The room... More 

Was this review helpful? Yes 1
Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your comments. Please come stay with us again next time you are in the Madison area. More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

This hotel was a life saver, to say the least. We found ourselves up for 72 hours after an International Flight from Bangkok & getting stranded in JFK & rerouted way too many times. After "sleeping" on planes, airport floors, etc. we decided to book this hotel even though we had less than 8 hours to stay there. After booking... More 

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your kind words. We do appreciate such positive feedback. Please do come visit us again if you are in the Madison area. More 

Sheboygan, Wisconsin, United States
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 7, 2015

We came to this hotel after visiting family for Christmas (and a concert). When we were nearly home (which took us 3 hours in a snowstorm) we realized that we had left an envelope in our room containing a Christmas gift. We called immediately and they found the envelope. We asked if they could send it the next morning, and... More 

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

First of all, we appreciate your business. I am sorry you did not receive 100% satisfaction with your stay. I do agree our pool is a ways away but we can always put your room closer to the pool the next time. As far as the snack machine is concerned, the one we had broke down on us and we... More 

Bemidji, MN
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

Easy on & off the interstate, accepts pets, very comfortable. Great restaurants very close by, walking distance if you prefer. We stay here every time we're traveling to & from home, because of the comfort, value, & convenience.

Was this review helpful? Yes 1
Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for your comments. We are glad you enjoyed your stay. See you next time you are in the Madison area. More 

1 review
5 of 5 stars Reviewed December 29, 2014

Jessica front desk, you are the best front desk clerk and very sweet person. you are really good with your guest. the hotel is well kept up on and good service. you always are ready for the day with a smile on your face. and I think its really a good way to run a hotel.

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your kind review. I will make sure I let Jessica know the kind remarks made about her customer service. Please stay with us again next time you are in the Madison area. More 

Burnsville, Minnesota
Top Contributor
66 reviews 66 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 13, 2014

I admit it. I am spoiled. I remember when a powdered donut and coffee was the "continental" breakfast. Food offerings in these motels are much more and usually better. Things have come a long ways. This Comfort In is clean but they miss a lot in the corners. I spilled a drink and mopped it up with a towel and... More 

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for responding to our survey. We appreciate your comments. We are in the process of revamping our breakfast offerings. We strive for 100% satisfaction. Please stay with us again next time you are in the Madison area. More 

Atlanta, Georgia
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 20, 2014

Let me start out by saying that the people working at this hotel did their very best to make my stay enjoyable. Unfortunately, this hotel needs a lot of work (structural, mainly) to live up to what a Comfort Inn & Suites should be. I stayed here for business travel with about 15 of my colleagues, for the big Epic... More 

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for taking time to give us your opinions on our property. It is true that this is an older property that we have recently renovated. You are also correct that the wing of our property is a very long hallway. Unfortunately we cannot make any structural changes to the building. I am happy that my staff did their... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 14, 2014

I found this hotel to be an exceptionally clean, bright, contemporary experience. I was a walk-in with no reservation, and was treated very well, The room, and bed was very clean and comfortable. Warm cookies in the evening, and a hot breakfast in the morning was a special treat. I recommend this hotel.

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your kind words. We do strive for 100% satisfaction. Please stay with us again on your next visit to Madison. More 

Wisconsin
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 10, 2014

I stayed her for 2 months in August and September 2013 at a training session in Madison. The room served it's purpose but there were some issues. Many of the rooms still had the "old smoke" smell. I did like that there was a mini fridge and microwave in each room. The pool area was nice as well. There was... More 

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for taking the time to give us your feedback. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

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