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Comfort Inn & Suites Madison Airport

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4822 E Washington Ave, Madison, WI 53704
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Comfort Inn & Suites Madison Airport
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Comfort Inn & Suites Madison Airport
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113 reviews from our community

Traveler rating
    49
    30
    21
    10
    3
See reviews for
28
21
11
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minnesota
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The desk clerk is the reason i stayed at this hotel and would stay again. I was a walk up on 5/20/15, no reservation, and the front desk clerk was extremely helpful - she dialed up the reservation number for me so I could register for the choice priviledges promotion so that my stay would count toward that benefit. She... More 

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Fort Worth, Texas
Top Contributor
175 reviews 175 reviews
56 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very small bathroom. Mattress pretty wobbly and weak. Room furnished cheaply. Still, it's a Comfort Inn. The breakfast was just okay. I don't expect too much from Comfort Inn and that's pretty much what I got. And as I said in the title, 'It'll do'.

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Greater London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had traveled for 12 hours from the UK to the US. I came across this hotel after the hotel I had originally booked was totally unacceptable, so on my day of arrival I walked from hotel to hotel looking for a suitable replacement. Then I came across the Comfort Inn & Suites Madison Airport, although I had not booked,... More 

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Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for such a nice review. We so appreciate your kind words. We have let Maureen know how much you appreciated her service. Reviews like this helps us strive to be even better. Hope to see you again next time you are in the Madison area. More 

Wisconsin Rapids, Wisconsin
1 review
4 of 5 stars Reviewed April 10, 2015

We were stranded in Madison because of an ice storm in Dallas. Jessica went out of her way to call our hotel in Tucson, AZ, our destination, and cancel one night stay. This saved us the hassle and 100 dollars. Jessica and Ouhiba were real sweethearts. Thanks girls! Mark and Lynn Peterson

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for your kind words. We are proud of all our staff. I will make sure Jessica and Ouahiba read your comments. Please come see us again if your ever in the Madison area. More 

Minnesota
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 28, 2015

Needed a place to sleep from 1am to 9am. Got a decent rate by going directly to their site. Sold on fact that their rooms can accommodate 5 people with a roll away bed. Not many hotels can do that. Also had free hot breakfast. Plenty of space for 2 adults, 2 teenagers and a 7 year old. The room... More 

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your comments. Please come stay with us again next time you are in the Madison area. More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

This hotel was a life saver, to say the least. We found ourselves up for 72 hours after an International Flight from Bangkok & getting stranded in JFK & rerouted way too many times. After "sleeping" on planes, airport floors, etc. we decided to book this hotel even though we had less than 8 hours to stay there. After booking... More 

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your kind words. We do appreciate such positive feedback. Please do come visit us again if you are in the Madison area. More 

Sheboygan, Wisconsin, United States
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 7, 2015

We came to this hotel after visiting family for Christmas (and a concert). When we were nearly home (which took us 3 hours in a snowstorm) we realized that we had left an envelope in our room containing a Christmas gift. We called immediately and they found the envelope. We asked if they could send it the next morning, and... More 

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

First of all, we appreciate your business. I am sorry you did not receive 100% satisfaction with your stay. I do agree our pool is a ways away but we can always put your room closer to the pool the next time. As far as the snack machine is concerned, the one we had broke down on us and we... More 

Bemidji, MN
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

Easy on & off the interstate, accepts pets, very comfortable. Great restaurants very close by, walking distance if you prefer. We stay here every time we're traveling to & from home, because of the comfort, value, & convenience.

Was this review helpful? Yes 1
Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for your comments. We are glad you enjoyed your stay. See you next time you are in the Madison area. More 

1 review
5 of 5 stars Reviewed December 29, 2014

Jessica front desk, you are the best front desk clerk and very sweet person. you are really good with your guest. the hotel is well kept up on and good service. you always are ready for the day with a smile on your face. and I think its really a good way to run a hotel.

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your kind review. I will make sure I let Jessica know the kind remarks made about her customer service. Please stay with us again next time you are in the Madison area. More 

Burnsville, Minnesota
Top Contributor
75 reviews 75 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 13, 2014

I admit it. I am spoiled. I remember when a powdered donut and coffee was the "continental" breakfast. Food offerings in these motels are much more and usually better. Things have come a long ways. This Comfort In is clean but they miss a lot in the corners. I spilled a drink and mopped it up with a towel and... More 

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Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for responding to our survey. We appreciate your comments. We are in the process of revamping our breakfast offerings. We strive for 100% satisfaction. Please stay with us again next time you are in the Madison area. More 

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