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Comfort Inn & Suites Madison Airport

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4822 E Washington Ave, Madison, WI 53704
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Comfort Inn & Suites Madison Airport
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Comfort Inn & Suites Madison Airport
Comfort Inn & Suites Madison Airport
Comfort Inn & Suites Madison Airport
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120 Reviews from our TripAdvisor Community

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Traveler rating
    51
    31
    24
    10
    4
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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    (120)
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    (30)
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    (50)
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    (29)
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    (11)
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5 of 5 stars Reviewed 4 days ago NEW

We arrived late with no reservation hoping for a room for the night while traveling through. The night staff were extremely helpful and nice and very accommodating and went out of their way to get us literally the last room of the night. The room was big and clean and nice bathroom with vanity and mirror outside the bathroom as... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

I am so happy we were able to help you out with your stay. We appreciate your business. Please stay with us again. More 

Bullhead City, Arizona
4 of 5 stars Reviewed 5 days ago NEW

The staff was awesome, breakfast was good, nice and quite.....would stay again for sure !!! A ton of things to do in the area....food is not hard to find Restaurants all over, Will recommend it to others...AWESOME !!

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for the kind words. Hope to see you the next time you are in the Madison area. More 

Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Really scary old hotel. Do not recommend at all. At check in they gave us a room that was already occupied, we walked in and were we shocked. Really scared my 10 year old. Breakfast very subpar, and rooms not at all up to standard. Very lumpy beds, musty smelling and in general old. They have tried to upgrade certain... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your opinion. We understand that our building is pretty old. We are trying our best, as you mentioned, to update We have to work with what we have. We are in a continual process of renovating. We would love for you to give us another chance next time you are in the Madison area. More 

Portage, Michigan
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Comfort Inn is easy to find off I-94 and has a great view of the countryside. We had some storms rolling in the night we stayed here and it was fun to watch the storm off to the south. This hotel is just down the street from downtown Madison with the State Capital building and tons of eateries! We... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your comments. We are happy that you had a wonderful time in Madison. Please stay with us again next time you are in the area. Jewelynn Edison General Manager More 

2 reviews
3 of 5 stars Reviewed 4 weeks ago

Spent 3 nights here and the room was quiet and everything worked fine. The check in process was smooth and the breakfast was as expected from this chain--quite complete. The bathtub had been refreshed with one of those shower curtain bars that bows out to give more space, which was needed. Overall, suited our purpose as we were only there... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your comments. We appreciate your business and hope to see you again soon. Jewelynn Edison General Manager More 

Eagle River, Alaska
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Check-in was okay; no problems. Room was quiet and the accommodations were pretty good; however, The bathroom (shower and toilet area) needed some touch up of the grout on the walls and around the shower - some mildew. Wifi was adequate, but not as fast as comparable hotels we have stayed at in recent weeks. TV was low definition (not... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for your recent stay with us. We are in the process of redoing all of our showers and tubs. Most of them have been redone. We appreciate feedback from our guest to let us know where we can make improvements. Please stay with us again next time you are in the Madison area. Jewelynn Edison General Manager More 

Baltimore, Maryland
Level Contributor
115 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed June 9, 2015

I was very happy with the staff, and generally happy with the hotel, but I had a few issues with the property. The desk in my room was against the window, which was fine, but the lamp was unplugged because there was not an outlet close enough to plug it in. Its 2015, there should be a few UNUSED outlets... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

We would like to thank you for taking the time to comment on your recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.... More 

Minnesota
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 21, 2015

The desk clerk is the reason i stayed at this hotel and would stay again. I was a walk up on 5/20/15, no reservation, and the front desk clerk was extremely helpful - she dialed up the reservation number for me so I could register for the choice priviledges promotion so that my stay would count toward that benefit. She... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More 

Fort Worth, Texas
Level Contributor
202 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed May 18, 2015

Very small bathroom. Mattress pretty wobbly and weak. Room furnished cheaply. Still, it's a Comfort Inn. The breakfast was just okay. I don't expect too much from Comfort Inn and that's pretty much what I got. And as I said in the title, 'It'll do'.

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for taking the time to leave a comment regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

I had traveled for 12 hours from the UK to the US. I came across this hotel after the hotel I had originally booked was totally unacceptable, so on my day of arrival I walked from hotel to hotel looking for a suitable replacement. Then I came across the Comfort Inn & Suites Madison Airport, although I had not booked,... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for such a nice review. We so appreciate your kind words. We have let Maureen know how much you appreciated her service. Reviews like this helps us strive to be even better. Hope to see you again next time you are in the Madison area. More 

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