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Comfort Inn & Suites Madison Airport

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4822 E Washington Ave, Madison, WI 53704
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Comfort Inn & Suites Madison Airport
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Comfort Inn & Suites Madison Airport
Comfort Inn & Suites Madison Airport
Comfort Inn & Suites Madison Airport
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117 Reviews from our TripAdvisor Community

Traveler rating
    50
    30
    24
    10
    3
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30
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (30)
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Portage, Michigan
Top Contributor
62 reviews 62 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

This Comfort Inn is easy to find off I-94 and has a great view of the countryside. We had some storms rolling in the night we stayed here and it was fun to watch the storm off to the south. This hotel is just down the street from downtown Madison with the State Capital building and tons of eateries! We... More 

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Spent 3 nights here and the room was quiet and everything worked fine. The check in process was smooth and the breakfast was as expected from this chain--quite complete. The bathtub had been refreshed with one of those shower curtain bars that bows out to give more space, which was needed. Overall, suited our purpose as we were only there... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your comments. We appreciate your business and hope to see you again soon. Jewelynn Edison General Manager More 

Eagle River, Alaska
Top Contributor
65 reviews 65 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Check-in was okay; no problems. Room was quiet and the accommodations were pretty good; however, The bathroom (shower and toilet area) needed some touch up of the grout on the walls and around the shower - some mildew. Wifi was adequate, but not as fast as comparable hotels we have stayed at in recent weeks. TV was low definition (not... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for your recent stay with us. We are in the process of redoing all of our showers and tubs. Most of them have been redone. We appreciate feedback from our guest to let us know where we can make improvements. Please stay with us again next time you are in the Madison area. Jewelynn Edison General Manager More 

Baltimore, Maryland
Top Contributor
113 reviews 113 reviews
51 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was very happy with the staff, and generally happy with the hotel, but I had a few issues with the property. The desk in my room was against the window, which was fine, but the lamp was unplugged because there was not an outlet close enough to plug it in. Its 2015, there should be a few UNUSED outlets... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

We would like to thank you for taking the time to comment on your recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.... More 

Minnesota
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 21, 2015

The desk clerk is the reason i stayed at this hotel and would stay again. I was a walk up on 5/20/15, no reservation, and the front desk clerk was extremely helpful - she dialed up the reservation number for me so I could register for the choice priviledges promotion so that my stay would count toward that benefit. She... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More 

Fort Worth, Texas
Top Contributor
191 reviews 191 reviews
58 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed May 18, 2015

Very small bathroom. Mattress pretty wobbly and weak. Room furnished cheaply. Still, it's a Comfort Inn. The breakfast was just okay. I don't expect too much from Comfort Inn and that's pretty much what I got. And as I said in the title, 'It'll do'.

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for taking the time to leave a comment regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Greater London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

I had traveled for 12 hours from the UK to the US. I came across this hotel after the hotel I had originally booked was totally unacceptable, so on my day of arrival I walked from hotel to hotel looking for a suitable replacement. Then I came across the Comfort Inn & Suites Madison Airport, although I had not booked,... More 

Was this review helpful? Yes
Jewelynn E, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for such a nice review. We so appreciate your kind words. We have let Maureen know how much you appreciated her service. Reviews like this helps us strive to be even better. Hope to see you again next time you are in the Madison area. More 

Wisconsin Rapids, Wisconsin
1 review
4 of 5 stars Reviewed April 10, 2015

We were stranded in Madison because of an ice storm in Dallas. Jessica went out of her way to call our hotel in Tucson, AZ, our destination, and cancel one night stay. This saved us the hassle and 100 dollars. Jessica and Ouhiba were real sweethearts. Thanks girls! Mark and Lynn Peterson

Was this review helpful? Yes
Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you for your kind words. We are proud of all our staff. I will make sure Jessica and Ouahiba read your comments. Please come see us again if your ever in the Madison area. More 

Minnesota
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 28, 2015

Needed a place to sleep from 1am to 9am. Got a decent rate by going directly to their site. Sold on fact that their rooms can accommodate 5 people with a roll away bed. Not many hotels can do that. Also had free hot breakfast. Plenty of space for 2 adults, 2 teenagers and a 7 year old. The room... More 

Was this review helpful? Yes 1
Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your comments. Please come stay with us again next time you are in the Madison area. More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

This hotel was a life saver, to say the least. We found ourselves up for 72 hours after an International Flight from Bangkok & getting stranded in JFK & rerouted way too many times. After "sleeping" on planes, airport floors, etc. we decided to book this hotel even though we had less than 8 hours to stay there. After booking... More 

Was this review helpful? Yes
Jewelynn, General Manager at Comfort Inn & Suites Madison Airport, responded to this review

Thank you so much for your kind words. We do appreciate such positive feedback. Please do come visit us again if you are in the Madison area. More 

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