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Comfort Suites Madison West

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1253 John Q Hammons Dr, Madison, WI 53717
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Comfort Suites Madison West
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167 Reviews from our TripAdvisor Community

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Madison, Wisconsin
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room was very clean, decent furnishings. I expected the place to be run-down based on other reviews, and it's not a luxury hotel, but we found it to be well above average in terms of condition and cleanliness. We got a whirlpool suite, and the jets on the tub were superb. Very relaxing. Very friendly staff! Very comfortable bed. They... More 

Helpful?
Thank SuburbMom_2
Baltimore, Maryland
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'll agree with most reviews that the room is clean but in need of updating. Elevator was excruciatingly slow. Bed was comfortable. My biggest issue, and perhaps only one, was that I found the staff to be cold and non engaging with the guests. Whenever we walked in or out they just stayed in the little office with their backs... More 

Helpful?
Thank travellin' C
SW Wisconsin
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very clean and comfortable. We really appreciate the pet friendly motel, since our pet is quieter and nicer than loud children running down hallways. Why not charge extra fees for children??? Breakfast was fine. We will be return again.

Helpful?
Thank 4RedEyes
Linda L, Front Office Manager at Comfort Suites Madison West, responded to this review

Dear Guest, Thank you for your TripAdvisor review. We are pleased to hear you enjoyed your pet friendly stay! My apologies on any noise concerns you may have encountered. See you on your next trip! Linda Ly Front Office Manager More 

Anoka, Minnesota
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 15, 2015

i have stayed here before for business. was here nov 31 to dec 3. always a good stay. the hotel is starting to get a little dated but they are starting to renovate. room clean and bed was comfy. they have a nice happy hour during the week. evening from desk staff very helpful. theres a restaurant across the street.... More 

Helpful?
Thank ceo637
Gresham, Oregon
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 16, 2015

This was a convenient location for us. The place needs updating, it's getting little dingy. Clean and comfortable enough, just a little shabby in the lobby and hallways. However, the breakfast was fine, and the included happy hour was a very nice thing to offer. It's in the breakfast room, with a fireplace, bar ( with friendly bartender), and you... More 

Helpful?
Thank Oregongrandma34
Linda L, Front Office Manager at Comfort Suites Madison West, responded to this review

Dear Guest, Thank you for your feedback. We are glad to provide you with a clean comfortable facility and happy to hear you enjoyed the happy hour experience. We sincerely hope you stay with us again so you can experience the continuing updates to our hotel. Kind Regards, Linda Ly Front Office Manager More 

Sheboygan, Wisconsin, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 13, 2015

I stayed here for about 12 nights over the past three months. The first night, the front desk went out of their way to find me a room, the last one in the building. Someone had their flight cancelled and the woman was very prompt in calling me back. The last group of nights started with a greeting by name... More 

Helpful?
Thank Brian L
Chana, Illinois
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 11, 2015

This hotel was inexpensive but has so much to offer. A happy hour, complimentary breakfast, fast wireless, newer facilities, the works. Not to mention a friendly helpful staff. The rooms (we had a suite) have all the little touches - reading lamps in addition to bedside lamps, more than enough charging stations for AC and USB charging, fridge and microwave... More 

Helpful?
Thank Steve M
Linda L, Front Office Manager at Comfort Suites Madison West, responded to this review

Dear Guest, Thank you for the rave review! We are pleased to hear that our hard work has paid off. More updates are to come. Thank you again for your feedback. We hope your next visit will be an extended one. Sincerely, Linda Ly Front Office Manager More 

Martinsburg, West Virginia
Level Contributor
169 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed November 4, 2015 via mobile

Beautifuly decorated rooms and comfortable beds made our two day stay extremely pleasant. Complimentary drinks from 5 to 7 p.m. at the in-house Duffy's Pub and Wine Bar really helped relax us after a long day of driving. Plenty of restaurants nearby kept any additional driving minimal.

Helpful?
Thank Thomas S
Linda L, Front Office Manager at Comfort Suites Madison West, responded to this review

Dear Guest, Thank you for your kind review. We're happy that you had a relaxing stay in our spacious and recently renovated suite. Glad to hear that the complimentary drinks were a hit! See you on your next visit! More 

Sheboygan Falls, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 3, 2015

Very professional, courteous, and friendly front desk assistance. Extremely clean rooms. Easy location for travel to downtown and surrounding area. Will be my choice for future visits to Madison! Thanks for a great experience!

Helpful?
Thank Mark R
Kenosha, Wisconsin
1 review
5 of 5 stars Reviewed October 25, 2015

We planned our family reunion here and we're completely satisfied with the hotel, and the excellent professional staff. The hotel was clean, and the rooms were very nice. They went out of their way to meet the needs of each family. We had a meeting room that was all set up for us when we arrived. The pool was nice... More 

Helpful?
Thank Barb D
Linda L, Front Office Manager at Comfort Suites Madison West, responded to this review

Dear Barb, Thank you for sharing such a lovely review of our hotel! I have shared your compliments with our staff and they join me in thanking you for the feedback. We are so happy to hear your enjoyed your stay with us and hope to see you and the family again when in Madison. Thank you kindly, Linda Ly... More 

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