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Comfort Suites Madison West

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1253 John Q Hammons Dr, Madison, WI 53717
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1 room 1 guest
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Comfort Suites Madison West
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145 Reviews from our TripAdvisor Community

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Traveler rating
    58
    58
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    6
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46
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Allentown, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago

Clean, great pool, but pricey for the amenities. Did not get to take advantage of the breakfast maybe that would have made the price more palatable. Location in Middleton was convenient, very little interaction with staff.

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1 review
1 of 5 stars Reviewed 4 weeks ago

So our family checked in this evening and were enjoying the hotel...that is until I went to tuck my 7 yr old into bed. My child was on the sofa pull out bed when I noticed that the fitted sheet pulled away and below was the plastic still covering the new mattress! I had to get my child out of... More 

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Level Contributor
13 reviews
5 hotel reviews
5 of 5 stars Reviewed July 18, 2015

The hotel is clean and comfortable. Rooms are huge. Staff is helpful. The pool is huge. Warm and clean. The hot tub is also huge, clean and really hot. The happy hour has $1 drinks. Or free drinks. The Moscow mule cane in a copper mug and was delicious. The cucumber mojito was SO GOOD. Wow. Was not expecting this.

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Grafton
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 18, 2015

What a nice hotel in a great location. Nice pool and hot tub. Breakfast is free and has a lot of options from hot waffles, eggs and sausage to cereal. Rooms are very spacious with a sofa and desk area. Refrigerator, microwave and coffee machine also in the room.

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Minneapolis, Minnesota
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 8, 2015

Stayed here for work training. Check in was easy and fast. The hotel offered free happy hour daily from 5pm-7pm including rail pours as well as a couple domestic beers, nice touch. The room I had was clean and included a desk with a couch which was nice to sit down to after a long day of training. All in... More 

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San Rafael, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 7, 2015

When the hotel we were staying at turned out to be undergoing a major remodeling, we had to find a new place fast. The Comfort Suites not only had better, quieter rooms and amenities, it was significantly cheaper than the Fairfield Inn down the road. This will be our go-to hotel for our family visits to Madison going forward.

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Lead, South Dakota
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 1, 2015

We stayed here while in town for a wedding. The rooms were clean and suited our family of 6 just perfectly. The front desk did a great job of getting us a room right next to the pool, which worked great with our 4 kids. The continental breakfast had a great spread and everyone enjoyed the breakfast!

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ComfortSuitesGM1253, Manager at Comfort Suites Madison West, responded to this review

Thank you so much for the feedback regarding your recent stay with us. We appreciate your business and glad to hear you enjoyed you stay. We will definitely share your review with our staff and look forward to your next visit to Madison. More 

Delray Beach, Florida
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 14, 2015

Booked two suits for two adults and four kids. Very professional and friendly @ reception. Rooms were new and clean. The suites were two stories which allowed some separation after a long travel day. Separate bathrooms allowed everyone to get ready quickly for our early departure. For the first stop on a two week road trip, this place was a... More 

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Linda L, Front Office Manager at Comfort Suites Madison West, responded to this review

Dear Guest, Thank you for your review of Comfort Suites Madison. We're pleased to hear you enjoyed the bi-level king whirlpool suite. We appreciate the feedback and hope the rest of your road trip is as wonderful! Sincerely, Linda Ly Front Office Manager More 

Brown Deer, Wisconsin
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

The experience started with an extremely pleasant front desk person. Hotel was clean and comfortable with very nice amenities. Several different pillows were provided for your choice of sleep comfort. The happy hour offering was an unexpected pleasure and most welcome.

Was this review helpful? Yes 1
ComfortSuitesGM1253, Manager at Comfort Suites Madison West, responded to this review

We appreciate your feedback and thank you for your business. Glad we could make your stay enjoyable and relaxing with a few extra pillows. Look forward to having you as our guest again in the future. More 

Kenosha, Wisconsin
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 27, 2015

This hotel will not disappoint you. Nice clean room with premier bedding and mattress. Powerful showerhead and nice condiments. Large pool with warm water you can actually swim in. Standard breakfast and happy hour with free drinks.

Was this review helpful? Yes 1
ComfortSuitesGM1253, Manager at Comfort Suites Madison West, responded to this review

Thanks for the great review. We appreciate your business and hope to serve you again during your next visit to Madison. Thank you! More 

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