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All 63 Madison hotels

Comfort Suites Madison West

2.5 of 5 Hotel   |   1253 John Q Hammons Dr, Madison, WI 53717
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Ranked #31 of 63 Hotels in Madison
A recent review
3 of 5 stars reviewed 2 weeks ago
livetotravelcdn regina, canada
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117 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
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English first
regina, canada
Top Contributor
66 reviews 66 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was decent, nothing fancy but room was clean and buffet breakast in the morning was good. Only complaint was that I arrived at night, and it was almost impossible to find. The area doesn't have any street lighting, the hotel sign that faces the street is unlit (at least when I was there), and the line of sight from... More

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Cottage Grove, Minnesota, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

A hotel with this stature and pet friendly, its a hard find!!! The hotel staff was very nice at check in and they were very welcoming. We stayed in a 2 Queen Suite and that was plenty of room for 2 adults and 2 dogs. We would have room for another person. The rooms were clean and did not have... More

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Jacksonville, Florida
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were meeting family from all over the US for a family wedding and everyone stayed here. This hotel is in a great location, right off 12/18. Close to shopping of all kinds for those last minute purchases. Kopps grocery store, Ulta, Kohls, Starbucks etc. A few good restaurants as well, we enjoyed Benvenuto's Italian Grill located in the Holiday... More

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Ottawa, Canada
Top Contributor
55 reviews 55 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Made a request NOT to be near any ice machines, vending machines or elevators. So what does the desk clerk do? Gives us a room right next to an ice machine! So after that small hassle and getting a room away from noise we were set. The day staff is more friendly than the night staff. We liked our large... More

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Senior Contributor
27 reviews 27 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed two nights at this property over a very busy weekend. My Jacuzzi suite was clean, spacious, well-appointed and comfortable. Bathroom had plenty of room and a separate shower stall; no tub. The Jacuzzi was wonderful and I made use of it every night during my visit. Breakfast had a lot of options, including fresh fruit, yogurt (only one... More

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Superior, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 3, 2014

This is the third time that we have stayed with our family of 6 at this hotel and we keep coming back. It is clean and comfortable, and the staff are all very friendly. The cost of the hotel is great for what you get and it is in a quiet, safe location close to the Beltline. The bedding has... More

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14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 26, 2014

We spent a night at the Comfort Suites and found it to be a nice friendly place. We were greeted pleasantly at the front desk when we arrived, and it was very quick and easy to check in. Our room was on the third floor and the hotel has only one elevator, maybe two would be more convenient to cut... More

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Minneapolis, Minnesota
Top Contributor
52 reviews 52 reviews
52 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 22, 2014

They bill themselves as pet friendly, and they are. Our two Westies received a warm welcome and even treats from the desk clerk the next morning. Other than that it's pretty basic. The room was clean and quiet. The continental breakfast was very limited. The location was convenient for the highway, but not much else. If you're looking for something... More

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South Milwaukee, Wisconsin
14 reviews 14 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed July 19, 2014

My girlfriends and I are staying here and are absolutely appalled by the bar tender! He is very RUDE and needs to work on his customer relation skills! I have read the reviews on TA and was very open minded walking into the pub, however...the bartenders rudeness was apparent from the start. I have worked in customer service for 15... More

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Linda L, Front Office Manager at Comfort Suites Madison West, responded to this review

Thank you for taking the time to write a review of our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the... More

Port Orchard, Washington
2 reviews
5 of 5 stars Reviewed July 12, 2014

This place was wonderful. The continental breakfast far surpassed my expectations! It was awesome and the staff worked hard to keep everything fresh and supplied. The jacuzzi in the room was great, the bed was comfortable and we had more than enough pillows (which is unusual). We really enjoyed the hot tub and heated pool after having a long day... More

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Additional Information about Comfort Suites Madison West

Address: 1253 John Q Hammons Dr, Madison, WI 53717
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Madison West 2.5*
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Also Known As:
Comfort Suites Madison West Hotel Madison
Madison Comfort Suites

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