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Homewood Suites Madison West

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479 Commerce Drive, Madison, WI 53719
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Homewood Suites Madison West
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Homewood Suites Madison West
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320 Reviews from our TripAdvisor Community

Traveler rating
    220
    82
    12
    4
    2
See reviews for
97
55
18
131
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
  • All months
    (320)
  • Mar-May only
    (95)
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    (95)
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Gurnee
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have stayed here before & really like this hotel but the hotel cleaning service was really poor this time. The only thing they did was make the bed. They did not do anything else such as empty the trash or replenish toiletries or coffee, etc. You would expect that when there are 2 people staying for 2 nights. We... More 

Was this review helpful? Yes
Ryan E, Manager at Homewood Suites Madison West, responded to this review

Libralady_7 Thank you for staying with us at the Homewood Suites Madison West and taking the time to do a review on trip advisor! Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed... More 

Chicago
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here one night during the Memorial Day weekend, and really enjoyed our stay. The room was very comfortable, as was the bed. Everything was clean, the staff were friendly, and the parking was close and plentiful. There were two computers in the business center that guests could use for free, and free wi-fi in the rooms. The breakfast... More 

Was this review helpful? Yes
Ryan E, Manager at Homewood Suites Madison West, responded to this review

JMAChicago; Thank you for staying with us at the Homewood Suites Madison West and taking the time to do a review on trip advisor! I am glad that you enjoyed your experience with us along with the room being comfortable and clean, the staff being friendly and enjoying all of our amenities including our business center and our complimentary breakfast.... More 

Elkhart Lake, WI
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I loved the spaciousness of the suite, and the fact that the whole building is made up of suites. The king-size bed (with wonderful linens), the cozy living room area, and the well-stocked kitchenette ... it was all perfect. Very well thought out. I brought with me some groceries, because I knew about the kitchenette ahead of time. But the... More 

Was this review helpful? Yes
Ryan E, Manager at Homewood Suites Madison West, responded to this review

msbosh Thank you for staying with us at the Homewood Suites Madison West and taking the time to do a review on trip advisor! I am glad that you enjoyed your experience with us along with the staff being great, enjoying our complimentary breakfast, and the rooms being spacious. The weekends can get hectic especially when we have sporting events... More 

Rochester, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay was extremely comfortable and convenient. The location was perfect for EPIC training in Verona, eating out and shopping in Madison. The environment was fresh, clean, and well taken care of. In addition, I found the beds to be very comfortable. The many amenities are an extra for a business traveler.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Ryan E, Manager at Homewood Suites Madison West, responded to this review

Stacy E, Thank you for staying with us at the Homewood Suites Madison West and taking the time to do a review on trip advisor! I am glad that you enjoyed your experience with us along with going out for shopping and dinner, being comfortable in your bed and enjoying our amenities. It is nice that we are so close... More 

Pt Richmond,Ca
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel and staff were very nice. Their Monday to Thursday dinners need more choices for vegetarians. There should be a laundry basket in ech room as well as a colander in the kitchen. Nice location, easy access to all of Madison

Was this review helpful? Yes
Ryan E, Manager at Homewood Suites Madison West, responded to this review

Bindu D Thank you for staying with us at the Homewood Suites Madison West and taking the time to do a review on trip advisor! I am glad that you enjoyed your experience with us along with saying our staff was nice. For our evening we do our best to try to accomodate everybody so having more vegetarian options is... More 

Rockville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Nashville-Vanderbilt and West Madision, WI locations for both business or leisure travel, EXCELLENT both times. They even give free beer and wine nightly!!! They provide full breakfast and dinner which is a huge cost savings if you're with friends, family or business.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Ryan E, Manager at Homewood Suites Madison West, responded to this review

Levita M Thank you for staying with us at the Homewood Suites Madison West and taking the time to do a review on trip advisor! I am glad that you enjoyed your experience with us along with enjoying our complimentary breakfast and dinner each night with the beer and wine. As a business traveler we are glad you took advantage... More 

Evanston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed at this Homewood Suites for the first time. It was a relaxing experience. Studio kitchen was a great benefit and the furniture was comfortable. Hotel served an evening reception that took the place of our evening meal. Nice for families.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Ryan E, Manager at Homewood Suites Madison West, responded to this review

William E Thank you for staying with us at the Homewood Suites Madison West and taking the time to do a review on trip advisor! I am glad that you enjoyed your experience with us along with being comfortable in your room and enjoying our complimentary dinner in the evening. I hope that you have the chance to stay with... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This property has all the characterization of being at home yet only road traveling for business. The food is wonderful, fellowship almost all yeses we met we met many new friends and bills and professional working relationship through the networking. The hotel rooms are very clean.

Was this review helpful? Yes
Ryan E, Manager at Homewood Suites Madison West, responded to this review

Mark H. M Thank you for staying with us at the Homewood Suites Madison West and taking the time to do a review on trip advisor! I am glad that you enjoyed your experience with us along with feeling like our hotel made you feel at home, our food being good and our suites being very clean. I hope that... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here 2 nights celebrating our anniversary with wonderful friends. Beautiful hotel, fabulous room, great location, helpful, friendly staff, delicious breakfast selections, and the price was right. Great layout-a small kitchen with everything, a desk-TV-lounging area, a comfy king size bed, and separate sink/mirror area from shower/toilet. Loved our stay! This one's a "keeper" for future reference.

Was this review helpful? Yes
Ryan E, Manager at Homewood Suites Madison West, responded to this review

Thank you for staying with us at the Homewood Suites Madison West and taking the time to do a review on trip advisor! I am glad that you enjoyed your experience with us along with all of our staff being friendly and helpful, our complimentary breakfast being up to your standard, and saying the hotel is beautiful and the room... More 

Chippewa Falls, Wisconsin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Wonderful hotel, rooms were very clean. Breakfast was wonderful. Good food options if you don't want to go out to a restaurant in the evenings. Staff were warm and welcoming. I was there for training at Epic, the shuttles were nice to have. The shuttles at night to take you to restaurants in there area were always on time with... More 

Was this review helpful? Yes
Ryan E, Manager at Homewood Suites Madison West, responded to this review

Jan S. Thank you for staying with us at the Homewood Suites Madison West and taking the time to do a review on trip advisor! I am glad that you enjoyed your experience with us along with our rooms being clean, thinking our hotel is wonderful and enjoying our complimentary hot breakfast buffet. We are also glad that your shuttle... More 

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