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Hampton Inn and Suites Madison West

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483 Commerce Drive, Madison, WI 53719
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2X HHonors Points
1 room 1 adult
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Hampton Inn and Suites Madison West
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344 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel was under renovation while we were there, but you'd hardly know it. We stayed in one of the renovated rooms which was beautiful, very clean and new looking. The bed was very comfortable. The front desk staff was upbeat and very friendly. I would definitely stay here again.

Review collected in partnership with Hampton

Helpful?
Thank Shannon S
Madison Wisconsin, United States
1 review
5 of 5 stars Reviewed 1 week ago

The facility was extremely clean, the staff is friendly and very helpful. They worked hard to arrange shuttles for all guests visiting Epic. I can appreciate them navigating the nightly demands with a can do attitude.

Review collected in partnership with Hampton

Helpful?
Thank Larry W
Jeb B, Front Office Manager at Hampton Inn and Suites Madison West, responded to this review

Hello Larry W! Thank you so much for taking time out of your day to fill out a review for Hampton Madison West! We truly value each and every response as it helps us become the best we can be. It makes us very happy to hear that our facility is "extremely clean" as we work very hard to keep... More 

Battle Creek, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everything was well done, clean and finished well. Even though they were doing some remodeling, there was no interruption or noise. The staff were very professional and attentive. Breakfast was very good and had a variety from day to day.

Review collected in partnership with Hampton

Helpful?
1 Thank Ricky H
Jeb B, Front Office Manager at Hampton Inn and Suites Madison West, responded to this review

Hello Ricky H! Thank you so much for taking time out of your day to fill out a review for Hampton Madison West! It means a lot to us that you gave us your honest feedback as it helps us to be the best we can be. I am glad to hear you found our property to be clean and... More 

Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very comfortable, well managed property in a location convenient to restaurants and shopping. We were traveling with a large group, and the staff went out of their way to accommodate everyone's needs. I highly recommend visiting Brennan's Market, adjacent to the hotel, to sample and take home Wisconsin cheeses, produce, baked goods, and other specialty foods.

Helpful?
Thank gottafly2stsomewhere
Jeb B, Front Office Manager at Hampton Inn and Suites Madison West, responded to this review

Hello gottafly2stsomewhere! Thank you so much for filling out a review for Hampton Madison West! We really do appreciate any and all feedback! I am very happy you thought our property was very comfortable and well managed. I am also glad to hear you enjoyed Brennan's. I also enjoy their store as I always end up leaving with great food... More 

Ada, MI, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a new hotel, so everything was fresh and clean. The rooms are well appointed and the housekeeping staff kept everything clean and well stocked. Nice welcome at the front desk and hello's every time I passed through. A great hotel for Madison visitors and a really good value.

Review collected in partnership with Hampton

Helpful?
1 Thank Nancy C
Jeb B, Front Office Manager at Hampton Inn and Suites Madison West, responded to this review

Hello Nancy C, Thank you so much for filling out a review for your stay at Hampton Madison West! We really love to get feedback as it helps us to be the best we can be. I am glad you thought our hotel was clean and well kept and that the housekeeping staff did a great job! I know they... More 

Freeport, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My favorite hotel in Madison, WI, and quite frankly, of any hotel I've ever visited! Consistent customer service, high quality rooms and service, and I've always had great success with this hotel! I always leave feeling refreshed.

Review collected in partnership with Hampton

Helpful?
Thank Elizabeth C
Jeb B, Front Office Manager at Hampton Inn and Suites Madison West, responded to this review

Hello Elizabeth C! Thank you for your feedback about your recent stay at Hampton Madison West! I am so happy you call us your favorite hotel in Madison! We work hard to provide the best service possible and I am happy to hear you noticed and appreciated our hard work. If you can think of anything to make your stay... More 

United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was coming into town for a hockey tournament. The team left earlier in the day and by the time I got on the road the conditions were horrible. A normal 4.5 hour drive took over 6 hours. I called the hotel to let them know that I was going to be late and if they could accommodate my daughter... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Heidi S
Jeb B, Front Office Manager at Hampton Inn and Suites Madison West, responded to this review

Hello Heidi S! Thank you very much for filling out a survey for our hotel. We truly appreciate all feedback from our guests. I am happy to hear our hotel was able to accommodate your change in travel plans caused by the winter weather. It is nice to know we were able to get your daughter into the room so... More 

Chicago, Illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed over Christmas break at this hotel. The staff is super helpful and friendly. Great value, room was huge, clean and well laid out. The value was great; proximity to downtown Mad-town good (about 15 minutes) as well as sites to the south and west of Madison being on the Beltway on the sw corner of town. Was nice... More 

Helpful?
Thank John S
Jeb B, Front Office Manager at Hampton Inn and Suites Madison West, responded to this review

Hello John S. Thank you so much for taking time out of your day to complete a review for our property! I am glad you had a great time over Christmas at our hotel! We are always trying to be friendly as a staff and I'm happy to hear your stay was no exception. I also am delighted to hear... More 

Minnesota
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 3, 2016

We stayed over Christmas at this hotel, it's our go-to in Madison. The staff is super helpful and friendly. Great value, rooms are always clean. Breakfast area is under renovation so I wondered what they would have available, it actually was very nice setup in a large meeting room. Always a reliable, pleasant, trouble-free stay!

Helpful?
Thank veldfam
Jeb B, Front Office Manager at Hampton Inn and Suites Madison West, responded to this review

Hello veldfam! Thank you for taking time out of your day to review our property! It really means a lot to us to get feedback! I am glad you enjoyed your stay despite our lobby being under renovation. I am happy to say it is up and running now and it looks really good! It's nice to hear you had... More 

bristol, wi
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 30, 2015

We came to this hotel for an overnight with grandkids. Called ahead to make sure the pool would be open. The pool was open although quite chilly, but the hot tub was closed. The hot tub was opened the next morning so we were able to use it the next day, for a few minutes. The little tyke type play... More 

Helpful?
Thank Terrie D
Jeb B, Front Office Manager at Hampton Inn and Suites Madison West, responded to this review

Hello Terrie D, Thank you so much for taking the time to fill out such a detailed review of our property! We truly appreciate any and all feedback as it helps us better ourselves. I am sorry we could not accommodate both the location of the room and room type. I too have traveled with groups and family and it... More 

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