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Hampton Inn & Suites Madison West

2.5 of 5 483 Commerce Drive, Madison, WI 53719
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Certificate of Excellence 2014
Hampton Inn & Suites Madison West
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Hampton Inn & Suites Madison West
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251 reviews from our community

Traveler rating
    150
    77
    12
    9
    3
See reviews for
89
48
13
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wausau
2 reviews
5 of 5 stars Reviewed 1 week ago

We would stay here again. Comfortable beds, clean room, healthy breakfast, and friendly staff. Close to shopping and restaurants. Overall positive experience. We would recommend to family and friends.

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Joy Z, Thank you for your recent weekend stay with us and for taking the time to share your experience on tripadvisor! We are happy to hear you enjoyed your stay with us and we look forward to your next visit. Thanks! Paul More 

Beaver Dam, WI, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This Hampton on Madison's west side has awesome accommodations at a reasonable rate with friendly, helpful staff! We recently stayed and enjoyed the large reception area to celebrate my Mom's 75th Birthday. We would stay again in a heartbeat!

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Deb L, Thank you for your recent stay with us and we are excited to have been part of your mothers' 75th Birthday. We will share your wonderful comments with our staff and we look forward to having you with us next year! All the best, Paul Harms More 

Dubai, United Arab Emirates
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here twice as I was attending Epic training in Madison. The hotel is very clean, has a good breakfast, shuttles you to Epic training. They also will shuttle you to places nearby such as resturaunts and malls. The staff are very friendly and helpful.

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear MyNazzal, Thank you for your recent stays with us for Epic. We are proud to be a partner with Epic, especially with having the transportation to & from Epic as well as to the local restaurants. We know you have choices when it comes to travel and we appreciate you staying with us and we look forward to seeing... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We went here on a Sat night where we booked x2 adjoining rooms, for my niece's birthday party. Upon arrival, it all went smooth. NO issues at check-in, which rarely happens anymore! The x2 rooms had x2 queen beds, sizeable bathrooms (separate shower/toilet area), and microwave/refrigerator included. We had full access to their family swimming pool/activity area, which is nicely... More 

Was this review helpful? Yes 2
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear dentalgirl01, Thank you for your recent stay with us and for taking the time to let us know how your stay went! We appreciate the wonderful feedback and we strive to make every guest experience a positive one. We will share your comments with our staff and we look forward to seeing you again on your next trip to... More 

Madison, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This Hampton Inn is by far the best hotel that I've stayed in. You can tell that it's a newer hotel and that the hotel staff keep very good care of the lobby area and the rooms. Beds were very comfortable and the rooms were extremely clean. We were surprised to see appetizers from a local restaurant in the lobby... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Katie S, Thank you for your recent stay with us and for taking the time to complete the tripadvisor review. We appreciate the wonderful comments about the hotel and our service. I will be sure to share your comments with our staff as we take great pride in delivering exceptional service. We can't wait to see you on your... More 

Fairfield, Connecticut
Top Contributor
107 reviews 107 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in Madison for a weekend workshop and were delighted with the comfort and friendliness of the Hampton Inn & Suites Madison West. We had booked a king bed room, but discovered when we got there that it didn't have a bathtub. They upgraded us for free to the King Suite which is huge and extremely comfortable. It had... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Cedar880, Thank you for your recent stay with us and for taking the time to complete the tripadvisor review. I am thrilled you enjoyed your stay with us, especially the King Suite upgrade and the cleanliness of the rooms and friendliness of our staff. I will share your review with our staff and we look forward to your return... More 

Downers Grove, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

It is more expensive than your typical Hampton Inn, but the overall experience was much better than your average Hampton Inn as well. It felt like a brand new hotel, but it isn't. Very clean, no typical hotel smell. Very nice excercise room and very helpful staff.

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Dan L, Thank you for the wonderful comments, we're glad you're stay went so well. We are definitely not your typical Hampton Inn and we'll share your feedback with our staf. Have a great day, Paul Harms More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2015

I have been staying regularly at this hotel for that last few months. The staff is very helpful and friendly. The rooms are clean and comfortable. The location is great - near restaurants and shops. I would recommend it.

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear tivo60, Thank you for your recent stay with us and for taking the time to complete the tripadvisor review. I'm thrilled you enjoyed your stay and we look forward to welcoming you back on your next trip to Madison. We'll share your comments with our staff!! All the Best, Paul Harms Operations Manager More 

Denver, United States
1 review
4 of 5 stars Reviewed January 21, 2015

The staff are very friendly and the hotel was very clean. It was nosiy in my room and the heating/cooling system was not working very well. I really had to play around with it to try and get a comfortable temperature.

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Nicole F, Thank you for your recent stay with us and for taking the time to post your review on tripadvisor! We have an amazing housekeeping staff and I will make sure to share your comments with them. I will also follow up with our engineering department to have them look at the HVAC unit. We can't wait to... More 

1 review
5 of 5 stars Reviewed January 14, 2015

We stayed at this Hampton Inn and Suites with a hockey team for a tournament. The rooms were very nice, the hotel amenities were great, and the staff was extremely helpful and patient in dealing with a large group!

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear cj68repete, Great to hear your stay went so well for the hockey tournament. We love taking care of teams, especially youth hockey and look forward to your return visit in the future! Sincerely, Paul Harms More 

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Additional Information about Hampton Inn & Suites Madison West

Address: 483 Commerce Drive, Madison, WI 53719
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Madison West 2.5*
Number of rooms: 132
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Also Known As:
Hampton Inn Stes Madison West Hotel Madison
Hotel Style:
#26 Business Hotel in Madison

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