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Hampton Inn & Suites Madison West

#11 of 64 Hotels in Madison
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483 Commerce Drive, Madison, WI 53719
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Hampton Inn & Suites Madison West
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Hampton Inn & Suites Madison West
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270 reviews from our community

Traveler rating
    162
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    14
    9
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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minneapolis, United States
1 review
4 of 5 stars Reviewed 1 week ago

Madison was a mad house, but the hotel was quiet and friendly. Staff were very helpful, parking was available (free) overall experience was very good. Will stay at the Hampton next time we are in town (2016 home coming)

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Gary C, Thank you for your recent stay with us over UW Graduation weekend. We know you have many choices out there and we appreciate you staying with us. It is great to hear your stay went well and we look forward to having you with us in 2016! At your Service, Paul Harms Operations Manager More 

Lake Geneva, Wisconsin
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hampton was nice. The employees were great. My only complaint was there was no frig & microwave in the rooms..I have meds that need to be refrigerated. Lucky for me I decided to leave them at home. For some, that's a matter of life & death

Was this review helpful? Yes
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear carbodoo, Thank you for your recent stay with us and for taking the time to share your experience. I am glad your stay went as well as it did and I appreciate the feedback on the microwaves/fridges in our rooms. We do have refrigerators available and with our upcoming enhancement at the end of the year, all our rooms... More 

Stillwater, Minnesota
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for a quick overnight... getting our college student after her first year. Quiet room, comfy beds. The staff (front desk and breakfast area) went out of their way to make sure we had everything we needed. Quick check-in and out. Will definitely stay here again.

Was this review helpful? Yes
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear mememeo, Thank you for your recent stay with us and congratulations on your student completing their first year of college! We're glad you enjoyed your stay, especially our comfy beds and wonderful staff. We look forward to seeing you next year!! At your Service, Paul Harms Operations Manager More 

Matteson, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was very welcoming. We arrived late and were greeted with a smile and energy. It was a pleasure seeing a familiar friendly face the 2nd night of our visit too. The room wasn't big nor was the view good but it was a nice hotel. The pool was a good temperature and had a volleyball net and fun... More 

Review collected in partnership with Hampton

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Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Christine M, Thank you for your recent stay with us and for taking the time to let us know how we're doing! Great to hear our staff made your stay that much more enjoyable. We have a great team that really cares about our guests and making you feel at home. We look forward to seeing you on your... More 

Madison, United States
1 review
5 of 5 stars Reviewed April 23, 2015

This is a great place to take your family! The kids love the pool area. They have a great breakfast. A lot of healthy choices like yogurt,fruit,eggs and sausage. Different cereal and juices also. Rooms for disabled are very spacious and comfortable.

Review collected in partnership with Hampton

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Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Roberta D, Thank you for your recent stay and for taking the time to share your feedback! We love the fact that your family enjoyed our pool area as well as our breakfast and the wide variety of breakfast options. We're also glad you enjoyed our spacious ADA accessible rooms. We can't wait to see you on your next... More 

silver lake, United States
1 review
5 of 5 stars Reviewed April 22, 2015

This hotel was wonderful. Clean, comfortable. Staff was friendly and helpful. Well worth the money. I would stay here again. They have a very nice breakfast buffet and the amenities were great. I come to this area every year and this will be the place I choose to stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Susan R Thank you for your recent stay with us and for taking the time to share your comments. Great to hear you enjoyed our complimentary breakfast as well as our additional amenities. We have an amazing team that go the extra mile to make you feel right at home. We look forward to seeing you on your next... More 

saginaw, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

I absolutely loved my stay at the Hampton Inn. The staff were all very courteous and professional. The room was clean. The complimentary breakfast was great and the variety was more than I've seen with other hotel chains.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Angie E, Thank you so much for your review of the Hampton Inn & Suites Madison West, and for your business! Thanks also for pointing out that our team did a wonderful job and we hope to have earned your future business! All the Best, Paul Harms Operations Manager More 

Vancouver, United States
1 review
5 of 5 stars Reviewed April 16, 2015

Smooth check in with friendly and fun staff. Everything I asked for or requested was attended to with positive results. My room always smelled good and I even received little cute notes from the cleaning staff. I felt very comfortable even with being so far away from home. The complimentary breakfast was a few steps up from "comp"..to me -... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Rakiah 1 M, Thank you for your recent stay with us and for taking the time to let us know how your experience went. Our Housekeeping staff does a wonderul job of personalizing their services as well as taking great care of the rooms. Great feedback on our breakfast as well, we change up our selection on a daily... More 

Boston, Massachusetts
Top Contributor
426 reviews 426 reviews
45 hotel reviews
511 helpful votes 511 helpful votes
4 of 5 stars Reviewed April 14, 2015

The same (very good) design as at other Hampton Suites (by Hilton). A bit pricey, but spanking new and clean. Roomy. Makes good use of the "lobby" -- so you can hang out, read, wifi, breakfast, and more. Free parking, of course. Convenient to businesses in the area and to local shopping and restaurants. A good place for the business... More 

Was this review helpful? Yes
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear EagleEyeBoston, Thank you for your recent stay with us and for taking the time time to let us know how your stay went. Our staff does an amazing job of keeping up our hotel and we are due for a makeover later in the year. We look forward to seeing you on your next visit to Madison! All the... More 

Madison, United States
1 review
5 of 5 stars Reviewed April 13, 2015

This hotel thinks of everything when it comes to making your stay comfortable and restful. The rooms are beautiful and efficient for leisure or work. If you are looking for quality come to Hampton Inn.

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Terence E, Thank for your recent stay with us and for taking the time to let us know how your experience went. Our housekeeping staff does a great job of taking care of our rooms and I will make sure to pass along your comments and we look forward to your next trip to Madison. All the Best, Paul... More 

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