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Hampton Inn & Suites Madison West

2.5 of 5 483 Commerce Drive, Madison, WI 53719
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Certificate of Excellence 2014
Hampton Inn & Suites Madison West
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Hampton Inn & Suites Madison West
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247 reviews from our community

Traveler rating
    147
    76
    12
    9
    3
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88
47
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76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madison, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This Hampton Inn is by far the best hotel that I've stayed in. You can tell that it's a newer hotel and that the hotel staff keep very good care of the lobby area and the rooms. Beds were very comfortable and the rooms were extremely clean. We were surprised to see appetizers from a local restaurant in the lobby... More 

Review collected in partnership with Hampton

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Fairfield, Connecticut
Top Contributor
107 reviews 107 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were in Madison for a weekend workshop and were delighted with the comfort and friendliness of the Hampton Inn & Suites Madison West. We had booked a king bed room, but discovered when we got there that it didn't have a bathtub. They upgraded us for free to the King Suite which is huge and extremely comfortable. It had... More 

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Downers Grove, United States
1 review
4 of 5 stars Reviewed 1 week ago

It is more expensive than your typical Hampton Inn, but the overall experience was much better than your average Hampton Inn as well. It felt like a brand new hotel, but it isn't. Very clean, no typical hotel smell. Very nice excercise room and very helpful staff.

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Dan L, Thank you for the wonderful comments, we're glad you're stay went so well. We are definitely not your typical Hampton Inn and we'll share your feedback with our staf. Have a great day, Paul Harms More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have been staying regularly at this hotel for that last few months. The staff is very helpful and friendly. The rooms are clean and comfortable. The location is great - near restaurants and shops. I would recommend it.

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear tivo60, Thank you for your recent stay with us and for taking the time to complete the tripadvisor review. I'm thrilled you enjoyed your stay and we look forward to welcoming you back on your next trip to Madison. We'll share your comments with our staff!! All the Best, Paul Harms Operations Manager More 

Denver, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff are very friendly and the hotel was very clean. It was nosiy in my room and the heating/cooling system was not working very well. I really had to play around with it to try and get a comfortable temperature.

Review collected in partnership with Hampton

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Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Nicole F, Thank you for your recent stay with us and for taking the time to post your review on tripadvisor! We have an amazing housekeeping staff and I will make sure to share your comments with them. I will also follow up with our engineering department to have them look at the HVAC unit. We can't wait to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this Hampton Inn and Suites with a hockey team for a tournament. The rooms were very nice, the hotel amenities were great, and the staff was extremely helpful and patient in dealing with a large group!

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear cj68repete, Great to hear your stay went so well for the hockey tournament. We love taking care of teams, especially youth hockey and look forward to your return visit in the future! Sincerely, Paul Harms More 

Madison, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

great service, very helpful, clean room and area! wish we could rent the pool area for kids party, they mentioned it can't because of insurance/liability but maybe each guest for the party can sign a waiver?

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Rina J, Thank you so much for staying with us and taking the time to complete the tripadvisor review. We're glad you enjoyed your stay and especially enjoyed our pool area. We always appreciate the feedback and will look into your Pool request. All the best! Paul Harms More 

Milwaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very clean comfortable room. King Suite was much larger than expected. Super kid friendly pool including a volleyball net. Breakfast was very good for a help yourself style and was well stocked. Coffee/tea and cocoa available in lobby is a nice treat on a cold day as well. Nice area close to freeway, shopping and breweries in the Madison area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear time43, Thank you for your recent stay with us and for taking the time to let us know how we did. We are glad you enjoyed your accommodations as well as our wonderful kid friendly pool and complimentary breakfast. We look forward to welcoming you back on your next trip to Madison! Sincerely, Paul Harms More 

Maplewood, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed there over Christmas Holiday and was very pleased with this Hotel. Staff was very friendly and helpful, the room and whole facility was clean. The free breakfast was more than adequate. The price was very reasonable. Will stay there again in the future.

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Tony Y, Thank you for staying with us over the Holidays. We know you have many options when traveling and we are glad that your stay with us went well and we look forward to seeing you in the near future. Safe travels, Paul Harms More 

Platteville, Wisconsin
2 reviews
4 of 5 stars Reviewed December 25, 2014

The hotel was clean and nicely decorated for the holidays. Is in a VERY convenient location to west side shopping, and offers room service by Adler's Restaurant (an excellent place to eat). The breakfast offered a wide selection - better than most hotel chainrs, and better than many Hamptons in which we have stayed.

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear paintinglady53, Thank you for taking the time to complete the tripadvisor review. We appreciate the feedback and it's wonderful to hear you enjoyed your recent stay with us! We have a convenientl location as well as an amazing staff. Glad you enjoyed the breakfast selection as well, we rotate the hot breakfast items on a daily basis. We look... More 

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Additional Information about Hampton Inn & Suites Madison West

Address: 483 Commerce Drive, Madison, WI 53719
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Madison West 2.5*
Number of rooms: 132
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Also Known As:
Hampton Inn Stes Madison West Hotel Madison
Hotel Style:
#26 Business Hotel in Madison

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