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All 62 Madison hotels

Hampton Inn & Suites Madison West

2.5 of 5 Hotel   |   483 Commerce Drive, Madison, WI 53719
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92%
Ranked #8 of 62 hotels in Madison
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
Julie B waupaca, United States
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169 people have reviewed this hotel

Traveler rating
    108
    48
    7
    3
    3
See reviews for
58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
waupaca, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

hotel was nice, housekeeper did not clean the room, empty the trash, or provide fresh towels. We had to call to get fresh linen after being out all day and looking forward to coming back to a nice clean room. we had spoke directly to housekeeping also before leaving our room that morning as well so there is no excuse

Review collected in partnership with Hampton

Was this review helpful? Yes
Minneapolis, MN, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is a great hotel! My room was very clean and updated! The beds were especially comfortable and the staff was very friendly and helpful! If I ever travel back to Madison I will be staying here again.

Review collected in partnership with Hampton

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Petal, MS, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

From arrival to checkout, this was a very nice stay. The staff was friendly and attentive. The room was clean. The shower strong. Access to shopping and dining requires a vehicle though the Hotel shuttle would drive you anywhere within a 5 mile radius.

Review collected in partnership with Hampton

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Matthew H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Thank you for the kind words. We are glad to hear that you enjoyed your stay with us. We look forward to having you back to the hotel soon! Matthew Hiel Front Office Manager Hampton Inn & Suites Madison West More

Top Contributor
89 reviews 89 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I tried this hotel since it is closer to family members whom we visit often in Madison. The check-in experience was fine with a helpful front desk person. The room was very clean. The Bed was comfortable and clean but the pillows smelled like they could use cleaning. The TV seemed a little small for the space, especially if trying... More

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Ocononmowoc, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many of times for EPIC training as well as meetings on the EPIC campus. I typically take the shuttle to and from EPIC which works well for me, less stress all the way around. The staff at the Hampton is always very welcoming and pleasant.

Review collected in partnership with Hampton

Was this review helpful? Yes
Matthew H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Thank you for taking the time to write a review. We do our best to accommodate our EPIC guests by providing the complimentary shuttle to and from the EPIC campus, as well as shuttles in the evening to area restaurants. Thank you for choosing to stay with us and we look forward to having you back in the future! Matthew... More

Chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

It was a short stay with the hotel but everything was great. The hotel was very clean. The staff was very welcoming and helpful. The room was clean, you can control your own thermostat, and I was extremely satisfied!

Review collected in partnership with Hampton

Was this review helpful? Yes
Matthew H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Thank you for taking the time to share your experience. Our staff works very hard to make sure every guest is 100 percent satisfied; I will make sure to pass along the compliments. We look forward to seeing you next time! Matthew Hiel Front Office Manager Hampton Inn & Suites Madison West More

Orlando, FL, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hampton was a great place to stay. The internet was free, breakfast okay. Very clean and comfortable rooms and wonderful staff. I will stay there again every trip to Madison. The location is close to the West Town Mall and other shopping and many restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes
Matthew H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Thank you so much for taking the time to review your stay with us! We love our location too, near to great shopping and excellent restaurants. I will be glad to share your wonderful comments with our staff. We look forward to seeing you next time! Matthew Hiel Front Office Manager Hampton Inn & Suites Madison West More

Baltimore, United States
1 review
5 of 5 stars Reviewed March 14, 2014

This was a great hotel, The staff was very friendly and helpful. The rooms were very comfortable, clean and updated. The fitness center was also a good size and a good amount of machines and options. They had many amenities. Great location!

Review collected in partnership with Hampton

Was this review helpful? Yes
Matthew H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Thank you for the kind words! We are glad to hear that you enjoyed our fitness center. We try to pack in a variety of different exercise options into the space. We hope that you are able to stay with us again soon! Matthew Hiel Front Office Manager Hampton Inn & Suites Madison West More

Oklahoma City, United States
1 review
5 of 5 stars Reviewed February 24, 2014

I enjoyed my week stay at this hotel. I was there on business and the hotel staff was very friendly and very accommodating. I would certainly recommend this hotel! The breakfast was great, the room was very clean and comfortable. THe staff was so helpful and friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Matthew H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Thank you so much for taking the time to write a review. We are so glad that you enjoyed your stay here. I will gladly pass on your comments to our entire staff. Thank you again for the kind words. We look forward to having you back soon! Matthew Hiel Front Office Manager Hampton Inn & Suites Madison West More

Windsor CT, United States
1 review
4 of 5 stars Reviewed January 24, 2014

Staff is friendly and helpful. Breakfast was a nice surprise of all types of food, for different tastes and restrictions to accomodate just about anyone. Coffee was excellent!! Also, the shuttle service they provided was very convenient and we never had to wait long to get a ride anywhere we wanted to go. I'd definitely recommend this place to anyone.... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Matthew H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Thanks for staying with us and leaving such wonderful feedback. We hope to see you again should your travels bring you back to Madison! Matthew Hiel Front Office Manager Hampton Inn & Suites Madison West More

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Additional Information about Hampton Inn & Suites Madison West

Also Known As:
Hampton Inn Stes Madison West Hotel
Hampton Inn Stes Madison West Hotel Madison
Address: 483 Commerce Drive, Madison, WI 53719
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Madison
#26 Business Hotel in Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Madison West 2.5*
Official Description (provided by the hotel):
The Hampton Inn & Suites Madison West islocated just minutes from our downtown Madison. Madison's "Museum Mile" features six museums and galleries that offer something for the seasoned art critic and the curious novice alike. For fun and unique shopping, check out State Street, a pedestrian mall lined with eclectic specialty shops, restaurants and outdoor cafes. While you're on campus, buy your tickets for the next Badgers football game. There are few better ways to spend a Saturday than at a Big-10 game. ... more   less 
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