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Hampton Inn & Suites Madison West

#10 of 64 Hotels in Madison
Certificate of Excellence
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483 Commerce Drive, Madison, WI 53719
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Hampton Inn & Suites Madison West
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Hampton Inn & Suites Madison West
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266 reviews from our community

Traveler rating
    160
    79
    14
    9
    4
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95
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84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Madison, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a great place to take your family! The kids love the pool area. They have a great breakfast. A lot of healthy choices like yogurt,fruit,eggs and sausage. Different cereal and juices also. Rooms for disabled are very spacious and comfortable.

Review collected in partnership with Hampton

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Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Roberta D, Thank you for your recent stay and for taking the time to share your feedback! We love the fact that your family enjoyed our pool area as well as our breakfast and the wide variety of breakfast options. We're also glad you enjoyed our spacious ADA accessible rooms. We can't wait to see you on your next... More 

silver lake, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel was wonderful. Clean, comfortable. Staff was friendly and helpful. Well worth the money. I would stay here again. They have a very nice breakfast buffet and the amenities were great. I come to this area every year and this will be the place I choose to stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Susan R Thank you for your recent stay with us and for taking the time to share your comments. Great to hear you enjoyed our complimentary breakfast as well as our additional amenities. We have an amazing team that go the extra mile to make you feel right at home. We look forward to seeing you on your next... More 

saginaw, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I absolutely loved my stay at the Hampton Inn. The staff were all very courteous and professional. The room was clean. The complimentary breakfast was great and the variety was more than I've seen with other hotel chains.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Angie E, Thank you so much for your review of the Hampton Inn & Suites Madison West, and for your business! Thanks also for pointing out that our team did a wonderful job and we hope to have earned your future business! All the Best, Paul Harms Operations Manager More 

Vancouver, United States
1 review
5 of 5 stars Reviewed 1 week ago

Smooth check in with friendly and fun staff. Everything I asked for or requested was attended to with positive results. My room always smelled good and I even received little cute notes from the cleaning staff. I felt very comfortable even with being so far away from home. The complimentary breakfast was a few steps up from "comp"..to me -... More 

Review collected in partnership with Hampton

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Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Rakiah 1 M, Thank you for your recent stay with us and for taking the time to let us know how your experience went. Our Housekeeping staff does a wonderul job of personalizing their services as well as taking great care of the rooms. Great feedback on our breakfast as well, we change up our selection on a daily... More 

Boston, Massachusetts
Top Contributor
419 reviews 419 reviews
45 hotel reviews
498 helpful votes 498 helpful votes
4 of 5 stars Reviewed 1 week ago

The same (very good) design as at other Hampton Suites (by Hilton). A bit pricey, but spanking new and clean. Roomy. Makes good use of the "lobby" -- so you can hang out, read, wifi, breakfast, and more. Free parking, of course. Convenient to businesses in the area and to local shopping and restaurants. A good place for the business... More 

Was this review helpful? Yes
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear EagleEyeBoston, Thank you for your recent stay with us and for taking the time time to let us know how your stay went. Our staff does an amazing job of keeping up our hotel and we are due for a makeover later in the year. We look forward to seeing you on your next visit to Madison! All the... More 

Madison, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel thinks of everything when it comes to making your stay comfortable and restful. The rooms are beautiful and efficient for leisure or work. If you are looking for quality come to Hampton Inn.

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Terence E, Thank for your recent stay with us and for taking the time to let us know how your experience went. Our housekeeping staff does a great job of taking care of our rooms and I will make sure to pass along your comments and we look forward to your next trip to Madison. All the Best, Paul... More 

Downers Grove, Illinois
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Decent but average location. AAA rate 176.00 per night 2 single beds. Walls of the hotel seem a bit thin, you could hear people walking and talking in the hallway. No fan to do a noise cancellation with either. This is not a bad place, by any means, but the price is something you would normally see in Chicago or... More 

Was this review helpful? Yes
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear bill n, Thank you for staying with us on your recent trip to Madison and we appreciate your feedback on the hotel and how we are doing. I will share your comments with our team members and we look forward to your next trip to Madison. All the best, Paul Harms Operations Manager More 

Janesville, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent facilities; clean; rooms modern and well kept. Great location. Breakfast was excellent. I would appreciate pet friendly rooms, and that would make me utilize this facility significantly more frequent.

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear 417terrir, Thank you for your recent stay with us and for taking the time to share your feedback, we appreciate it! We love pets, unfortunately, we do not allow them in our hotel, with the exception of service animals. We look forward to your next trip to Madison. All the Best, Paul Harms Operations Manager More 

McHenry, Illinois, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here recently on my through town for a wedding. Even though we were only in the hotel to sleep, eat breakfast, and then left, I was VERY impressed. Peter, the night auditor was very friendly and helpful, as well as the girl working the front desk Sunday morning (I'm sorry, I didn't catch her name). The breakfast was... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Ami F, Thank you for your recent stay with us and for taking the time to share your feedback! I'm ecstatic that we exceeded your expectations and we are thrilled that you enjoyed your stay! We have an amazing staff who truly care about our guests and thank you for recognizing Peter & Lisa. We look forward to welcoming... More 

Lake Geneva, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our recent stay! We had a suite that gave us enough room for my husband and I and our 2 small children, ages 2 & 4. The pool was perfect for them and we enjoyed ourselves too! The staff was friendly, clean place and great breakfast choices. I would definitely recommend this place to others and stay here... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Kristin W, Thank you for your recent stay with us and for taking the time to let us know how your stay went. We are thrilled that you and your family enjoyed our pool. I will share your comments with our staff as we look forward to welcoming you back on your next trip to Madison. At your service,... More 

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