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Hampton Inn & Suites Madison West

2.5 of 5 483 Commerce Drive, Madison, WI 53719
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Certificate of Excellence 2014
Hampton Inn & Suites Madison West
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Hampton Inn & Suites Madison West
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223 reviews from our community

Traveler rating
    134
    66
    11
    9
    3
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82
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70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Caribbean
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Have stayed at many hotels in the area. Compared to others in West Madison or Middleton, this is one of the best values in the area, but prefer to stay in south or east Madison, which is a better location. This area is the least attractive. And some of the hotels or inns in this area are cheaper, but pretty... More

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Boone, North Carolina
1 review
2 of 5 stars Reviewed 2 days ago NEW

The water was so soft that it was impossible to rinse the soap off. this condition also made standing in the tub extremely dangerous. No amount of time user the shower head got the soap off. Only a towel after the shower worked.

Review collected in partnership with Hampton

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Sussex, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for two nights last weekend as part of a wedding block. Our room was clean and the breakfast offered plenty of options. Best of all was the pool. There is a shallow area with a slide and spray/fountains that was perfect for our kids (age 2-8). They've never been to a full-scale water park before so they... More

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Houston, TX
Top Contributor
195 reviews 195 reviews
67 hotel reviews
235 helpful votes 235 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for two weeks on business. Room is clean and spacious complete with couch, coffee table, work desk, free internet (wifi or ethernet), fridge, microwave, and kitchen sink. There is a conference room, exercise room, and fairly large indoor pool. Breakfast is served hot daily with cereals, oatmeal, waffles, fruits, breads, yogurts, juices, coffee. Only the egg dishes... More

Was this review helpful? Yes 1
Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear TheAnswer, Thank you for your feedback after your recent 2-week stay with us! Our fantastic location and wonderful guestroom amenities make it easier to be away from your home. In addition, we are truly lucky to have such a wonderful bunch of team members taking care of our amazing guests. We look forward to being your home away from... More

Boone
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed here for 3 nights. On the plus side, front desk staff was nice, lobby was clean, well lit parking lot, and surprisingly quiet for being right off the highway. However, these things don't make the stay great. The bathroom (toilet & tub) was small, no place to lay out toiletries & clothes. The shower was poor - felt like... More

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Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear SYBoone, Thank you for your TripAdvisor review and recent stay at our hotel. We are very happy to know you enjoyed the company of our staff. We strive for excellence and pride ourselves on our abilities to provide excellent customer service. It is disheartening to hear of the problems you encountered with your guestroom. Your comments will be communicated... More

Canfield, Ohio, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent four nights at this hotel last week. The buffet breakfast was excellent, the room was pleasant and clean, and the wi-fi worked without a hitch. The beds were comfortable; that's important to me, since I often have insomnia.

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Paul H, Manager at Hampton Inn & Suites Madison West, responded to this review

Dear aggorman, I enjoyed reading your review and I was especially happy to know how much you enjoyed our hotel. We'll share your feedback with our our breakfast attendants as well as our housekeeping team. I agree that the coffee would taste better in a mug, however, our line of paper products is 100% biodegradable. As you know, you have... More

Eagan, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We were very impressed by all of the staff, it was a very nice, clean hotel right off the free-way if you were passing through, or just visiting the city. I would highly recommend it, for both price of the hotel and location

Review collected in partnership with Hampton

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United States
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My company booked this hotel for our group to use during our week of training in Madison. They booked King Suites for everyone in the group. When we checked in, I was 3rd in line. Everyone in my group was checked into a suite except me. I was nice to the person that checked us in and there were others... More

Was this review helpful? Yes 2
Paul H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review

Dear Mr. SGB713, I need to sincerely apologize that the service at our hotel the day you checked in made you feel you were being discriminated against because of your race, it’s unacceptable and I feel saddened you were meant to feel this way. I truly appreciate you bringing this to our attention and for taking the time to write... More

Avon, CT
Top Contributor
347 reviews 347 reviews
78 hotel reviews
515 helpful votes 515 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Last weekend my wife and I stayed here for 2 nights on a short trip to Madison for a football game. It is not close to the UW campus, but it is a quick drive down Mineral Point Rd. and Regent St, to Camp Randall. The room rate here was substantially lower than the hotels around the campus and we... More

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Chicago
Contributor
11 reviews 11 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stated here in October during parent's weekend at the University of Wisconsin. It's a short drive from campus and near shopping. Everything went smoothly with check in and the room was clean and comfortable. We had free wifi, which was nice. The complimentary breakfast had hot a decent variety of hot and cold items.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn & Suites Madison West

Address: 483 Commerce Drive, Madison, WI 53719
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Madison West 2.5*
Number of rooms: 132
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Also Known As:
Hampton Inn Stes Madison West Hotel Madison

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