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Madison Concourse Hotel and Governor's Club

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GreenLeadersBronze level
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1 West Dayton Street, Madison, WI 53703-2582
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1 room 1 adult
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1,013 Reviews from our TripAdvisor Community

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There are newer reviews for Madison Concourse Hotel and Governor's Club
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Chicago, Illinois
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The Madison hotel and governor's club does a geat new year's eve party, but they dont tell you that your evening will feel like you're at a wedding. The grand package will have you sitting with another 6 people at random and you pray that these people will have some kind of personality. Also, the governor's club was over crowded... More 

Helpful?
Thank Harvard323
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for taking the time to review your New Year's Eve stay with us! We are glad that overall, your stay was enjoyable and that you had a nice evening. However, we apologize that you felt the event was not exactly as you had expected. New Year's Eve is one of our busiest nights of the year,... More 

Fort Worth, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room itself is nothing fancy, but everything else is great. All of the staff were very friendly, and if you're lucky enough to get a view of the capitol building, it's a fantastic view. The fitness center is above average, they have a great game room, and splurging for the Governor's Club is worth it. We stayed for one... More 

Helpful?
1 Thank blueigloo2
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for choosing The Madison Concourse Hotel, blueigloo! We appreciate you taking the time to review your stay on TripAdvisor, and are so happy that your stay was enjoyable. Thanks again! Stephanie More 

Rochester
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We wanted try a different place to stay then our usual place when we come to Madison.We are glad we did, the hotel was very wonderful,clean, and customer service 2nd to none. We had room service in the am. It was delivered quickly and was very tasty. We will be back again!!!

Helpful?
Thank Erik F
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so happy you decided to try something new and celebrate your anniversary with us, Erik! We couldn't be more excited to have played a small roll in your special day. On top of everything, you found your stay to be clean and comfortable, and your service to be extraordinary. We can't wait for you next visit! Best, Stephanie More 

chicago
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed January 5, 2016

If you HAVE to be in Madison this is an excellent hotel. Staff is superb, food is OK, rooms are clean and comfortable but nothing is exceptional. The decor, design elements, and overall quality of the facility are just adequate. Reading prior reviews I was expecting to be blown away by this hotel and unfortunately, I was not.

Helpful?
Thank blanche&milver
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for your honest feedback, blanche&milver, and thank you for choosing to stay at The Madison Concourse Hotel and Governor's Club. We are glad that you felt our staff was superb! They make us so proud, even more so when people go out of their way to comment on them like you have. We do apologize that... More 

Janesville, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed January 4, 2016

Meals were superbly prepared! Fresh ingredients. Deliciously prepared. Room service was fast, way ahead of projected times, courteous, and listened. Hot foods were hot and served within a minute or two of plating. Ice cream perfect. Rates were super excellent. Parking available on property. Clean. Modern. Rooms better than top rated Chicago, let alone Madison, hotels. Excellent experience. Convenient location... More 

Helpful?
Thank Family2534
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

What an amazing review, Family2534. We are so happy that you enjoyed your stay with us here at The Madison Concourse Hotel and Governor's Club. Hearing that you consider us better than top rated Chicago hotels makes us so proud! We love to work here, but we love it even more when that hard work shines through to our guests.... More 

1 review
5 of 5 stars Reviewed December 31, 2015

I stayed on one of the upper floors which included access to the Governor's Club Lounge. DO THIS. You cannot beat the complimentary drinks, apps, and breakfast. Zach the bartender is a treasure. Great ambience, clean facilities, convenient to many downtown attractions and dining, about which the staff is very knowledgeable. There is also a STARBUCKS IN THE HOTEL! Overall,... More 

Helpful?
Thank Angela B
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for staying with us, Angela! We are happy to hear you had such a wonderful visit to The Madison Concourse Hotel and Governor's Club. The Governor's Club Lounge is one of our favorite aspects of the hotel - the drinks, the appetizers, the service, THE VIEW - it can't be beat! It sounds like you had... More 

Dubuque, Iowa
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

We arrived Christmas Eve and stayed for a couple nights for a quick holiday getaway. What a great choice! Extremely friendly and helpful staff, impeccably clean, above-average workout facility, easy parking, and overall great quality. The Governor's Club is an amazing value: bartender was a total rock star and the environment was first-class. Big thumbs up to the hotel bar,... More 

Helpful?
Thank DBQfamguy
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

This review makes us so happy, DBQfamguy! We are so glad we got to a play a small part in your Christmas Eve celebration, and even happier to hear that you enjoyed your stay in our Governor's Club level. It sounds like nearly every aspect of your stay was a "home run," as you said, but we are especially glad... More 

London, United Kingdom
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

Stayed on the upper floors. Very nice to have a lounge (private and free) and breakfast each morning. Good selection of food and terrific view. The bar selection was decent. Great way to start and end a day.

Helpful?
1 Thank 235nunya
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for staying with us here at The Madison Concourse Hotel, 235nuya! We are glad you enjoyed your visit to the lounge, and got a chance to check-out the incredible view. We hope to see you in our Governor's Club lounge again soon! Best, Stephanie More 

Brookfield, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 17, 2015

Best hotel I have ever stayed at. The bartender at the Governor's Club Lounge was amazing! Can't wait to go back! The hotel was within walking distance of many great restaurants and shops. The hotel is very elegant.

Helpful?
Thank Greg F
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

What a wonderful review, Greg! Thank you so much for staying with us here at The Madison Concourse Hotel and for writing about your time here. We are happy that you not only enjoyed the elegant feel of our hotel, but also that you were able to experience all the great things downtown Madison has to offer! Come visit again... More 

Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 15, 2015

This was our family's 3rd year going to a conference held at the Madison Concourse Hotel. It has always been wonderful and continues to live up to the high standard set the first time we were there. Getting into town is made very easy - make a quick call from the airport once you have picked up luggage and the... More 

Helpful?
Thank Laura20014
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for taking the time to write this "incredible" review, Laura! We are very happy to hear you enjoyed your stay and the conference here at The Madison Concourse Hotel and Governor's Club. It sounds like both our staff and our services (especially our transportation service) really impressed you during your stay, which is always music to... More 

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