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Madison Concourse Hotel and Governor's Club

Certificate of Excellence
GreenLeadersBronze level
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1 West Dayton Street, Madison, WI 53703-2582
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Madison Concourse Hotel and Governor's Club
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Madison Concourse Hotel and Governor's Club
Madison Concourse Hotel and Governor's Club
Madison Concourse Hotel and Governor's Club
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862 reviews from our community

Traveler rating
    546
    233
    58
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    8
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127
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed there recently on a business trip and was very pleased with the staff and rooms. We arrived early and there weren't any rooms yet but they gave us a time frame, recommended a great place to get a bite outside the hotel and sent me a text when the room was ready. Hotel room was spacious, very clean, and... More 

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Oshkosh, Wisconsin
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the Concourse for a photography workshop. The staff was great and helpful with ideas around the capital. Ate breakfast two mornings and it was delicious. Megan was a wonderful waitress. Rooms were very clean and newly updated. The lobby was also recently updated. The only issue we had was the shower. The pressure of the water... More 

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Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the concourse for a function over Memorial Day weekend. A friend had arranged the use of a mobility cart and the hotel staff could not have been more helpful and friendly including taking delivery of the cart for us before I arrived, holding it, and holding after my departure for the rental agency. In addition the handicapped... More 

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Hays, Kansas
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at Madison Concourse Hotel for a conference. The hotel's airport shuttle stopped service when I arrived Madison at midnight. To my surprise, when I called the hotel at the airport, the hotel staff told me to take a taxi and the hotel would take care of the taxi fare. Wonderful service. The hotel is only a few blocks... More 

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De Pere, Wisconsin
1 review
4 of 5 stars Reviewed 1 week ago NEW

I attended a two day conference here and was greatly disappointed. Before retiring, I spent many weeks here for work and always looked forward to returning. While the front desk staff and, especially, the Concierge remain wonderfully efficient, my complaints lie entirely with the Banquet staff. Of the four meals we were served, only one was satisfactory-the cold sandwich buffet.... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed at the Madison Concourse several times and each time has been wonderful. The front desk staff are very friendly and helpful. The location is great-- right across the street from the Capital Bldg. Great views from both sides of the hotel. We especially love staying on the 12th floor in particular. It is so convenient to be... More 

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StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

It was an absolute joy to have you stay with us, Jad1994! Thank you for this wonderful review. We're glad you got a chance to enjoy all the perks the Governor's Club lounge has to offer (how about that view!?). Can't wait to see you during your next visit to Madison! Stephanie More 

Las Vegas, Nevada
Contributor
11 reviews 11 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Our niece got married amidst the chaos of graduation weekend from UW and I was skeptical of how things would go. But we were all pleasantly surprised. The staff was helpful and very pleasant. We never felt crowded and the event was fun!

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StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Congratulations on the new addition to your family, ERMMD! We are thrilled you had a great time at your niece's wedding despite the hectic graduation weekend. Our staff worked very hard to make sure each one of our guests were able to enjoy their stays with us during that busy time, and we are so happy that you were able... More 

Top Contributor
58 reviews 58 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I visit Madison frequently for business and occasionally for fun. The Concourse is hands down my favorite place to stay. The location cannot be beat for access to State St, restaurants and bars. The rooms are always clean, the bedding very comfortable. The hotel bar is convenient and the new lobby and restaurant area is very nice, kind of trendy... More 

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Long Island, ny
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly staff greet you at the door. The rooms were spacious and clean. Everything worked like a well-oiled machine during this chaotic graduation weekend. Plenty of staff to help with check-in and directions. I even left something in my room when I checked out. I called when I realized and thankfully hadn't left madison yet. They went up to my... More 

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StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Congratulations to your graduate! We are so glad you chose to spend this special time with us here at The Madison Concourse Hotel and Governor's Club. We know how stressful navigating Madison during graduation weekend can be, so hearing you refer to our hotel as a "well-oiled machine" makes us so very happy and proud of our team. Thank you... More 

Madison, Wisconsin
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a semi formal work related event. Dinner was served, and the food was great. The drinks were priced at what I would expect, and the Governor's Club was a nice perk for our room package. The bartender in the Governor's Club was unbelievably busy (bar too small so only one bartender), but she had a great... More 

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StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you for taking the time to review us, jprimadtown! The Governor's Club Lounge is one of our favorite parts of the hotel (especially the view), so we are thrilled you enjoyed it as well! Our bartenders certainly work their hardest and always seem to have such positive attitudes, one of the reasons we love them so much! We do... More 

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