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Madison Concourse Hotel and Governor's Club

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GreenLeadersBronze level
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1 West Dayton Street, Madison, WI 53703-2582
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1 room 1 adult
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1,014 Reviews from our TripAdvisor Community

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Ga
Level Contributor
168 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel is quite nice.  The finishes, amenities and rooms were excellent.  The staff is friendly and clearly trained to be helpful.  The building appears to be reasonably fresh and inviting.  I happens dot end up on the concierge floor.  The concierge amenities were excellent.  My major complaint has to do with one of my pet peeves.  The Internet service... More 

Helpful?
Thank 04DTS
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for staying with us, 04DTS! We are so happy that you found your room to be wonderful and our staff to be so friendly! It means a lot to us that you went out of your way to write such nice comments about them, and we will certainly pass your words along! We do sincerely apologize... More 

Blue Mounds, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I stayed at this wonderful hotel for the 2016 Frostiball. It was also our anniversary weekend. When we checked in, my boyfriend let it slip to Amanda (the AMAZING and wonderful gal that checked us in) that it was our anniversary that day and we were celebrating it by going to the Frostiball that night. Amanda had... More 

Helpful?
Thank Alexandria H
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Happy Anniversary, Alexandria! We are so honored we got to play a small part in your special day, and during your fun Frostiball weekend! Our front desk team does such a great job making our guests feel special, and Amanda is certainly no exception. She will be so happy to hear the wonderful things you had to say about her,... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Over the last 20 years I have stayed in all the major hotels both old and new in Madison, Nothing compares to the Concourse especially if you take advantage of the governor's club,. The rooms are comfortable and more important quiet. Conveniently located so you can access the square, State Street and UW football, basketball and hockey. Also nice underground... More 

Helpful?
Thank Jeff K
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

This is such an amazing review, Jeff! We are so incredibly honored that you find no other hotel compares to The Madison Concourse Hotel! It's guests like you that make what we do here so worthwhile. From the location, to your guestroom, to our Governor's Club lounge, it sounds like you enjoyed every aspect of your stay. We couldn't be... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for on a business trip. Between the efficient shuttle services, on site Starbucks, quick room service and comfortable and clean rooms, I'll be back! Next time I'll try the Governors Club! Very convenient to the Capitol and State Street.

Helpful?
Thank A TripAdvisor Member
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for reviewing your stay with us! We are more than happy to hear that you were able to stop by our Starbucks and retreat to such a comfortable room. We can't wait for you to experience our Governor's Club level! Thanks again! Stephanie More 

Somerset, WI
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed 12/06/15 overnight for business. The room was clean and well situated. Easy to find downtown. If the parking ramp for the hotel is full there is a municipal parking ramp across the street. I had breakfast in the hotel restaurant the next day and it was very good. I have no complaints to report!

Helpful?
Thank Scott G
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for choosing The Madison Concourse Hotel and Governor's Club, Scott! We are happy you enjoyed your stay and your dining experience at CIRC, our in-house restaurant. We hope you can come back soon for another visit! Stephanie More 

Hartford, Wisconsin
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the first time in many years that I have stayed here. For me the location was very important with respect to its proximity to the Kohl Centre, as I was coming into town for a Badger BBall game. Only about 8 blocks away and about a 15 minute walk, max. Everything was very nice. Very good customer service,... More 

Helpful?
Thank JOHN1949_12
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for staying with us, John! We are glad to hear that you enjoyed your visit to The Madison Concourse Hotel and Governor's Club. We love being so close to the various UW Athletics venues - especially when it adds to our guests' stays. On top of that, you found our staff to be friendly and helpful... More 

Marathon, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

Our daughter and son-in-law chose the Madison Concourse for there wedding. Every aspect of this wedding celebration was superb! We greatly appreciated all the special help, knowledge and excellent well planned details from Julie! The Concourse accommodated our multi-cultural wedding very well. A custom menu was created with both Indian and American food. The food was very delicious and greatly... More 

Helpful?
Thank Kathy K
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

What a wonderful review, Kathy! Thank you so much for taking the time to write such a thorough and thoughtful review of your time at The Madison Concourse Hotel and Governor's Club. We will be sure to tell both Julie and Shaun about the great things you had to say - they will be absolutely thrilled! We pride ourselves on... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

I went to Madison to take in a comedy show at Comedy on State (one of the best comedy clubs in America is in Madison, Wisconsin--weird, right?). I booked at the Concourse because it's within easy walking distance of the club. I paid the extra fee for Governor's club access, and I'm glad I did. The staff was professional, friendly,... More 

Helpful?
Thank A TripAdvisor Member
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so happy you had such an amazing stay! Thank you for taking the time to review it here on TripAdvisor. One of the great things about our hotel is how close we are to all things downtown - it feels like you are in the center of it all! We are glad to hear you felt the same,... More 

Osceola, Wisconsin
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here when we brought our oldest back to college. We had a room with a beautiful view of the state capitol building. Our room had two comfortable queen beds. It also had a sitting area with two chairs, as well as a desk chair. The bathroom was large with a spacious countertop. Since it was so cold, we... More 

Helpful?
Thank Anne2178
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for staying with us and writing such a wonderful review, Anne! We are so happy that you enjoyed your visit, and found your room and our hot tub to be so comfortable and relaxing! We love being the hotel that parents choose when visiting (or dropping off) their students at college - a home away from... More 

San Antonio, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

The Madison Concourse is THE place to stay in Madison. Attention to customer service, beautiful views of the city and lake, warm, indoor pool and hot tub (with a view of the snowfall outside), terrific fitness center, Starbucks inside, and a delightful lobby with fireplace and a first-class restaurant. We enjoyed breakfast both mornings of our stay. The staff is... More 

Helpful?
Thank Philip M
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

This is one of THE best reviews we have ever read, Philip! Thank you so much for choosing The Madison Concourse Hotel and Governor's Club for your most recent visit to Madison. It is truly an honor for us when guests go out of their way to comment on our team's great customer service, especially hearing that they are "second... More 

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