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All 63 Madison hotels

Sheraton Madison Hotel

3.5 of 5 Hotel   |   706 John Nolen Drive, Madison, WI 53713
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72%
Ranked #32 of 63 hotels in Madison
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Alantravelreviewa Las Vegas, Nevada
  • Overview
  • Reviews (486)
  • Photos (71)
  • Amenities
  • Room tips (96)
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486 people have reviewed this hotel

Traveler rating
    178
    161
    94
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    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
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English first
Las Vegas, Nevada
Contributor
14 reviews 14 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Check-in was a breeze, the lobby was very nice and I enjoyed chatting with the Starbucks lady. My room was clean, fresh and well appointed. The pillows were fluffy. Everything worked well. Check-out was even fast than check-in. This is an older building, but it appears every single surface has been renovated and upgraded (except the ceilings). There's a very... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for a great review! We are very pleased to hear you found your stay with us enjoyable. We hope you will come to visit us again very soon. Kind regards, Lisa Watts General Manager More

houston
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Check in for our three room, four night stay took 25 minutes despite an email guaranteeing everything would be as requested--it was not. The housekeeping service is abysmal--the beds were not made every day and when they were, they were not made correctly. The staff was surly when approached. In room coffee, towels, shampoo, soap were not always replaced. In... More

Was this review helpful? Yes 1
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to share your views from your recent stay with us, and I would like to offer my sincerest apologies for your recent experiences with us. I will make sure to speak to our department managers and we will work together to ensure that these things do not happen again. I hope down the road,... More

Oro Valley, Arizona
Top Contributor
112 reviews 112 reviews
61 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We arrived and, as I platinum member, I asked if we could be upgraded. I was told that I had been upgraded to a club king room. I told them this is what I booked and paid extra for already and the desk clerk hemmed and hawed. When I shared this was our anniversary, she offered us an amenity and... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to share your feedback with us. I am truly sorry for your experience at our property, not meeting your expectations. I will be sure to share all of your feedback with our team during our next staff meeting and we will work to ensure this does not happen again. I want to thank you... More

Katy, Texas
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

This hotel is an absolute nightmare. We were there for a wedding. The family had blocked rooms. Our room was on the supposed "elite" floor. First off, there is only one elevator to this floor. It is extremely slow, and it had to be taken into account for events. The room was a nice size, but the cleaning service never... More

Was this review helpful? Yes 1
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to share your feedback from your recent stay with us. I sincerely apologize that your stay with us did not meet your expectations. I will be sure to use your comments as a learing experience with our staff, and we will work to ensure this does not happen again. We hope you will choose... More

Senior Contributor
21 reviews 21 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I really liked this property. Nice location, convenient to downtown, free shuttle service, nice pool, workout room, bar, and restaurant. Comfortable bed. Even the view from the room was pleasant. I was originally only staying one night but I enjoyed it so much here that I extended my stay by a day - and the staff was very helpful with... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for a wonderful review! I am delighted to hear that you enjoyed your stay so much, that you extended your stay with us. We look forward to seeing you again during your next visit to Madison. Kind regards, Lisa Watts General Manager More

San Jose, California
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Exhausted, I was put into a room over the lobby, which had loud music from the Entry playing all night. In the morning, after 3 hours of sleep, I asked for a quieter room and made arrangements to move when i returned at 6 pm. Surprise, at 6 pm no one knew anything. The manager behind the door forced the... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to share your feedback from your recent stay with us. I would like to sincerely apologize for your stay not meeting your expectations. I will be sure to share your comments during our next staff meeting to ensure this does not hapen again. We hope during your next visit to Madison, you will choose... More

Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I was surprised by this property given my success with Sheraton properties in the past. And, keep in mind I was in a "suite"! The property is tired. It is off the freeway and not convenient to downtown attractions. It is nicely located by a lake but its distractions take away from this amenity. The eighth floor suite is above... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to share you feedback from your recent stay with us. I am happy to hear you found our customer service memorable. I do apologize that your guest room did not meet your expectations. I will be sure to share your comments with our department managers. We hope you will choose to stay with us... More

Central Wisconsin
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here one night and had a really comfortable stay. The Beds were like sleeping on a cloud - one of the better nights sleep I've ever had at a hotel. Didn't take advantage of the amenities like room service, gym or pool but the property looks nice. I Found this gem for $63 on Hot... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for a great review! We are very happy to hear that you enjoyed your recent stay with us and that you found your guest room comfortable. We hope to see you again in the near future. Kind regards, Lisa Watts General Manager More

La Crosse, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

We had our wedding here on June 28th. Lauren and the rest of the event staff went above and beyond to make sure we had a really enjoyable stay and a fantastic wedding. We met with her the day before our wedding to give her everything for the reception. No set up or take down was done by anyone in... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Congratulations on your wedding! We are delighted that we were a part of your special day. I will be sure to share your compliments with Lauren and our banquets departments, and we look forward to seeing you again in the near future. Kind regards, Lisa Watts General Manager More

De Pere, Wisconsin
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel based upon the higher rating vs other hotels in the area. The front desk as well as all of the employees were very welcoming. The rooms however, were somewhat of a disappointment based upon the rating. The room was updated, but appeared to be a case of 'slapping lipstick on a pig'. The ceilings had... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to share your feedback from your recent stay with us. I am pleased that our customer service was memorable to you. I do apologize that your guest room did not meet your expecations. I will be sure to share your comments during our next departmental meeting. We hope that you will choose to stay... More

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Additional Information about Sheraton Madison Hotel

Address: 706 John Nolen Drive, Madison, WI 53713
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Madison Hotel 3.5*
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Also Known As:
Sheraton Madison
Madison Sheraton

71 photos of this hotel

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Room/suite (25)
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Bathroom (11)
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Hotel & grounds (11)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Green Hotel in Madison #25 Business Hotel in Madison
Hotel Class
Official Description (provided by the hotel)
Experience a feeling of welcome unlike any other at the fully refurbished Sheraton Madison Hotel. Our 239 attractively renovated guest rooms give you everything you need for a great stay. ... more   less 
Number of rooms
239

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