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All 63 Madison hotels

Sheraton Madison Hotel

3.5 of 5 Hotel   |   706 John Nolen Drive, Madison, WI 53713
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Ranked #33 of 63 Hotels in Madison
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A recent review
4 of 5 stars reviewed 3 days ago
Linda B
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515 reviews from our community

Traveler rating
    182
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    99
    44
    15
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107
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW

Our experience was very positive. The room was great. Very impressed with the shuttle service.Even though we were told that the shuttle did not service the wedding venue that we were at, he came and got us at the end of the evening. 3 cheers to the man who was at the desk at night. We were looking for a... More

Was this review helpful? Yes 1
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for a wonderful reveiw! We are delighted to hear that you found your recent stay with us to be enjoyable. I will be sure to pass along your compliments to our team, and we hope to see you again in the near future. Kind regards, Lisa Watts General Manager More

Cashton, Wisconsin
1 review
2 of 5 stars Reviewed 2 weeks ago

room 224 is on second floor right above back entrance to motel, bar, and restaurant. this also seemed to be the designated smoking area, and all noise tunneled right up to our room. no sleep until 4am. They should either put sound barriers out side, or do not book this room!!!! Also, room is right next to the hall corridor... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to share your feedback from your recent stay with us. I would like to offer my sincerest apologies for your guest room not meeting your expectations. We will keep your comments in mind during our next hotel renovation, and we hope that you will choose to give us another chance during your next visit... More

Senior Contributor
27 reviews 27 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel as Starwood Preferred guests booked with points. Had requested king bed but only one available was handicapped room. Normally not an issue but it was located right next to elevator on a UW game weekend...lots of noise. Staff offered room with double beds or pay to upgrade to king bedroom with free breakfast and cocktail hour... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to share your thoughts from your recent stay with us. I apologize for your stay not meeting your expectations. I will be sure to share your comments with our team, and we will work to ensure that this does not happen again. We hope you will choose to stay with us again in the... More

Milwaukee, Wisconsin, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location and minutes from Downtown! Rooms were clean and very nice with all of the modern amenities. Bed and pillows were extremely comfortable. Hotel lobby nice area to read with a small cafe next to it. Hotel staff were friendly and outgoing. I was lucky to have Leanne check me in. She went out of her way to make... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for a great review! We are pleased to hear that you found your recent stay with us to be enjoyable. We hope to see you again in the near future. Kind regards, Lisa Watts General Manager More

Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at Madison Sheraton for our anniversary. We were very happy with the customer service at the front desk. Lynn and her associate went the extra mile to make our evening special. This hotel had everything we needed. Comfortable bed, well decorated room and great dining and bar on site. Madison is a great town to... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for a wonderful review! We are delighted to hear that you chose to spend your anniversary with us and I willl be sure to share your compliments with my staff. We hope to see you again soon. Kind regards, Lisa Watts General Manager More

Vancouver, Washington
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed here multiple times and have always found the staff to go out of there way to accommodate my needs. There is a restaurant in the hotel, but no outside restaurants or stores that are within walking distance. They do have a shuttle that will take you downtown.

Was this review helpful? Yes
Lisa W, Owner at Sheraton Madison Hotel, responded to this review

Thank you for a wonderful reveiw. I am delighted to hear that we are your hotel of choice when you visit Madison, and that our customer service is memorable to you. We hope to see you again in the near future. Kind regards, Lisa Watts General Manager More

Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 14, 2014

Upon entering this no frills room things appeared as I expected. Upon getting into bed and reaching behind the bedside table to plug in my phone I saw wadded up plaid boxer shorts which I retrieved with a pen to see if they were what I thought they were! Yes they were....... We had had an extremely long day and... More

Was this review helpful? Yes 1
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for sharing your thoughts with us from your recent stay. I would like to sincerely apologize for your guest room not meeting your expectations. I will personally share your comments with my staff during our next departmental meeting, and we will work as a team to ensure this does not happen again. My hope is that down the... More

Egg Harbor, Wisconsin
Top Contributor
108 reviews 108 reviews
41 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed September 10, 2014

As an SPG Plat I do expect something for my loyalty. Loyalty programs are a two way street, but not here. I got the room I reserved even though they had plenty of rooms on Club floor. My SPG Plat benefit was access to Club floor but not an available room on the Club floor. So much for "upgrade to... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to share your feedback from your recent stay with us. I sincerely apologize for your stay not meeting your expectations. We do value the loyalty of each of our Starwood Preferred Guests and I apologize that it was not presented as such. I will speak with my team to ensure this does not happen... More

Nashville, TN
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 8, 2014

I'm a frequent traveler to Madison typically staying at the Hilton downtown or one of the other Hilton branded hotels. This time I decided to stay at the Sheraton and it was a disappointment. When I checked in, I was told the double bed room I reserved was not available. Normally, I'm on my own on business trips so a... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to share your thoughts from your recent stay with us. I apologize for your experience not meeting your expectations, and we wll keep your comments in mind during our next renovation. I hope you will choose to give us another chancee to exceed your expectations during your next visit to Madison. Kind regards, Lisa... More

Orange County, CA
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed September 6, 2014

This is an okay hotel catering mostly to groups/conventions. It's older and partially renovated but it's still an older 3 star hotel. They have standard amenities and would probably fulfill the needs of a business traveler easily but nothing special. They have a club room with a lot of offerings for breakfast but the food in Madison is excellent (although... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for the nice review! I am happy to hear that you enjoyed your recent stay with us and that you were able to visit the Capital Square Farmer's Market. We hope that you will come back to visit us again very soon. Kind regards, Lisa Watts General Manager More

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Additional Information about Sheraton Madison Hotel

Address: 706 John Nolen Drive, Madison, WI 53713
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Madison Hotel 3.5*
Number of rooms: 239
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Also Known As:
Sheraton Madison
Madison Sheraton

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