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Red Roof Inn Madison, WI

2.0 of 5 4830 Hayes Road, Exit 135a, Madison, WI 53704
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Red Roof Inn Madison, WI
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Red Roof Inn Madison, WI
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69 reviews from our community

Traveler rating
    11
    27
    9
    6
    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Powell, Wyoming
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

We booked our room a few days in advance of our arrival in Madison. We were travelling through town on our way to Ohio. When booking the room I advised the hotel clerk (Deb) that we were travelling with our 3 Corgi dogs and were told there was no extra fee for the dogs. (We stayed at this property three... More 

Was this review helpful? Yes
stevo608, Manager at Red Roof Inn Madison, WI, responded to this review

Dear Jaki, Again, I want to apologize for the issue with your reservations during your trip in October. I received your letter from Mr. Alexander last week. I did respond to you in an email that was on file with your reservations. I explained that I would be happy to process your request for a refund at another hotel and... More 

Saint Paul, Minnesota, United States
2 reviews
1 of 5 stars Reviewed 2 weeks ago

When I was in Madison this weekend, I stayed at the red roof inn. While at my show Saturday, things were stolen from my room. I had the only key, so I can only assume it was one of their employees. They haven't apologized or offered me a refund. I just got an email saying they aren't going to do... More 

Was this review helpful? Yes
stevo608, Manager at Red Roof Inn Madison, WI, responded to this review

I apologize that you had this experience at our inn and we take all issues that involve our guest safety and security very seriously, after speaking with you we have fully investigated this matter internally and confirmed that we have every precaution in place to help prevent these situations from happening. We hope you will allow the opportunity to show... More 

Senior Contributor
43 reviews 43 reviews
41 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 30, 2014

Friendly front desk staff, great location. Given a handicapped accessible room for some reason, maybe because I used corporate lodging card? Overall nice room as Red Roofs go. Newer carpet, hastily done up room, dusty, bathroom not very clean. Ok after a wipe down with my own cleaner. Nice flat panel TV with good channel selection, phone, valuables safe. No... More 

Was this review helpful? Yes
stevo608, Manager at Red Roof Inn Madison, WI, responded to this review

Thank you for your comments regarding your stay with us. We are sorry about the housekeeping issues in your room. We are currently working with our newer staff members about the importance of a nicely made bed and details in the rooms. Again, Thank you for staying with us and we hope you will choose Red Roof Inn again in... More 

Madison, Wisconsin
1 review
1 of 5 stars Reviewed October 28, 2014

I keep my expectations low for 2 stars: a no frills room with just the basics. But it is unacceptable to get a room that has been cleaned so poorly to find all of the stuff from the previous people. The bed has a bus ticket under it from August 2014, wrappers, and general dirt and debris. A piece of... More 

Was this review helpful? Yes
stevo608, Manager at Red Roof Inn Madison, WI, responded to this review

Thank you for staying with us in Madison, WI and for your comments regarding your stay with us. I am sorry there were some housekeeping issues with your room. We are currently working with our newer staff members regarding the importance of having all rooms prepared properly for our new guests. We will be training on checking under beds, and... More 

Minneapolis, Minnesota
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 3, 2014

I stayed here because it was inexpensive and I did not need amenities. The price was perfect. My GPS died, so it was a little hard to find the building. The directions texted to me weren't that good. (How about mentioning the SW corner of the intersection behind Perkins which is very visible?). The room was clean, the bed was... More 

Was this review helpful? Yes 2
stevo608, Manager at Red Roof Inn Madison, WI, responded to this review

Dear chl0e48 Thank you for your comments regarding your stay with us in August. I am pleased your room was comfortable and clean. I will share your comments with our staff as they do enjoy hearing from our guests when everything in the room is good and great working order. I am sorry there was an issue with the noise.... More 

Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 10, 2014

This hotel is inexpensive, clean, far enough up from the interstate to be quiet (especially if you get a room at the back), the staff is very friendly and as helpful as they can be. Everything worked, everything including the building is quite new and up-to-date, the grounds are clean and tidy. Free wi-fi. One especially good thing about the... More 

Was this review helpful? Yes 1
stevo608, Manager at Red Roof Inn Madison, WI, responded to this review

Dear Barry, Thank you for your comments regarding your stay with us in Madison, WI. I will share your comments with our staff as they do enjoy hearing when a good job is being done. We do have a variety of employees at the hotel and they all do work very well together. I appreciate your comments and hope you... More 

chicagoland
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 31, 2014

I woke up in the middle of the night to the sound of our car outside being destroyed by two people wearing hoods. They used two large rocks and proceeded to carve swirling lines all across the the front and back of the car. The back window was smashed out and the front windshield was smashed. The lady at the... More 

Was this review helpful? Yes 3
stevo608, Manager at Red Roof Inn Madison, WI, responded to this review

Dear jkirk0, Thank you for your comments regarding your stay with us at the Madison Red Roof. I see from your comments you were here one year ago in August. I am sorry your vehicle was damaged. We want you to know that we take all incidents very seriously and when issues arise we work very closely with our local... More 

Marion, Iowa
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 22, 2014

clean with no amenities. priced well. easy access to air, freeway, downtown/malls. it was not a fancy place, but it was full. the lack of extras was not a factor. We were travelling and going to an event. If you just want to sleep and leave, this is a good value.

Was this review helpful? Yes
stevo608, Manager at Red Roof Inn Madison, WI, responded to this review

Dear danmoore_11 Thank you for your comments regarding your stay with us in June. We are pleased to hear you had a comfortable stay with us. We hope your travels to the event went well. We will share your comments with our staff as they appreciate good comments from our guests. We hope to see you again when traveling through... More 

Madison, Wisconsin
Top Contributor
88 reviews 88 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed June 1, 2014

Not a safe place to be...lots of police contact here over the years. Make sure you don't get a room on the back side of the building. There is a lot of in and out traffic. The location is good for dining and access to interstate.

Was this review helpful? Yes 5
stevo608, Manager at Red Roof Inn Madison, WI, responded to this review

Thank you for your comments regarding your stay with us in Madison. We usually have the back of the building held for a lot of our construction crews. Since they are up early for work we try to make is less of a disturbance to our other guests. Yes we do also have many restaurants in the area. Perkins is... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 11, 2014 via mobile

After reading the reviews and seeing the pictures, I decided to book a reservation as we were looking for a decent, affordable hotels. After countless hours of traveling we arrived to the hotel only to find questionable people walking around and a rugged looking hotel. My kid and I were nervous so we told the front desk agent that we... More 

Was this review helpful? Yes
stevo608, Manager at Red Roof Inn Madison, WI, responded to this review

Thank you for your comments regarding your arrival to the hotel. I am sorry you felt unsafe at our property. This past weekend was very busy with the Midwest Horse Fair in town. You mentioned in your comments that the pictures were not our hotel. The 7 pictures posted are actually our property. I am sorry you felt they were... More 

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Additional Information about Red Roof Inn Madison, WI

Address: 4830 Hayes Road, Exit 135a, Madison, WI 53704
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Madison, WI 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Madison Red Roof Inn
Red Roof Inn Madison

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