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Red Roof Inn Madison

4830 Hayes Road, Exit 135a, Madison, WI 53704
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Red Roof Inn Madison
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83 Reviews from our TripAdvisor Community

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    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Marydel, Delaware
Level Contributor
10 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Our stay in this hotel was pleasant. The room was clean, well lit, and a good size for a family of four to stay in. The beds were comfortable and clean. Although the bathroom was a little on the small side it was fine for our 1 night stay. They staff was friendly and helpful. The parking lot was well... More 

Was this review helpful? Yes
Level Contributor
106 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

When we pulled up to stay here around midnight after a long drive from Green Bay, I can't lie but to say I was a little nervous. It seemed a bit sketchy. But we knew we were just staying the night... So when we went to our room we were pleasantly surprised that it was very clean. The shower was... More 

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stevo608, Manager at Red Roof Inn Madison, responded to this review

Thank you for your comments regarding your stay with us. I am pleased that you found our property surprisingly clean and comfortable. We continue to work on upgrades and preventive maintenance so our guests have a great stay. I will be sharing your comments with our staff as they do enjoy hearing when they do a good job. We hope... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Last time I was here, I was a little disappointed. But they looked like they fixed the place up. I couldn't find an ice machine anywhere (still), but besides that, everything was good. The ceilings are a little thin, and you can hear the plumbing/flushing of your neighbors all night.

Was this review helpful? Yes
stevo608, General Manager at Red Roof Inn Madison, responded to this review

Dear Paul, Thank you for taking some of your valuable time to fill out a followup survey for your recent stay with us. We strive to improve everyday, and we are very glad that you saw the changes and hard work that the team and myself commit everyday. We look forward to your next stay with us, and we feel... More 

Minot, North Dakota
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I arrived late in the night and was able to book a room easily. The prices are affordable, however they smell like urine. I could definitely tell that an animal had stayed in the room before and had urinated in the room without it being properly cleaned. The bathroom was also very tiny. In order to use the toilet, you... More 

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stevo608, Manager at Red Roof Inn Madison, responded to this review

Dear Ethan, Thank you for your comments regarding your stay with us. I am sorry about the odor in your guest room. When we have a room with a pet we do take extra care in cleaning the room to ensure it is fresh for our next guest. I will have our maintenance staff check the rooms to ensure we... More 

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay at this Red Roof on a regular basis and find the staff great and always willing to help. The rooms are always clean and smell good - I recommend this facility for a reasonable room rate with good location

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stevo608, Manager at Red Roof Inn Madison, responded to this review

Dear Steve J, Thank you for your comments regarding your stay with us in Madison, WI. I am pleased you have a good stay each time you stay with us. I will be happy to share your comments with the staff as they enjoy hearing when they do a good job. If we can be of any assistance, please let... More 

Platteville, Wisconsin
1 review
1 of 5 stars Reviewed 4 weeks ago

Room was filthy, blood splatter in bathroom, dirty needles in trash, ice bucket had mold. Asked desk clerk for another room, he said they had none, had girlfriend call hotel, ask for room, told her they had plenty rooms left, so he lied to me. Asked for new ice bucket, he said they didn't have extra, gave me a large... More 

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stevo608, Manager at Red Roof Inn Madison, responded to this review

Dear Harvardjd, Thank you for your comments regarding your stay with us. I am very sorry to hear your stay was not good. I would love to hear from you regarding when you stayed and what room so I can follow up with the staff properly. We have been working with the staff to ensure all rooms are guest redi... More 

1 review
1 of 5 stars Reviewed June 13, 2015

Please don't stay here, for your own safety. We arrived at 10pm, and the back of the hotels was all parked up -- but we quickly realized that the cars did not belong to guests, but rather johns... Drug dealers hanging out around all the staircases, wearing sunglasses in a thunderstorm, chain smoking, making deliveries through car windows. A woman... More 

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stevo608, Manager at Red Roof Inn Madison, responded to this review

Thank you for your comments regarding your stay with us in Madison, WI. I am sorry your stay was not satisfactory. We take all comments very seriously and want you to know we address all issues brought to our attention. We do place many of our construction crews on the back of the building you stayed in. With many of... More 

Chicago, IL
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed April 27, 2015

I'm so grateful for Red Roof Inn's pet-friendly policies that I'm happy when I can get a reservation at one for a decent price. This Madison location has been updated with excellent beds and large flat screen televisions. It also offers free local and long-distance phone calls and decent free wifi. The location is far enough off the busy highway... More 

Was this review helpful? Yes
stevo608, General Manager at Red Roof Inn Madison, responded to this review

Thank you for your comments regarding our Red Roof Inn of Madison. I am pleased you found us and like our pet friendly property. I am sorry housekeeping slipped on a few of the issues. I have shared your comments with them to ensure they are doing the little extras to be sure all rooms are ready for our guests.... More 

Big Lake, Minnesota
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 25, 2015

Pretty much only booked here because EVERYthing else in Madison was booked that weekend and we needed a room w/2 beds. Older motel with 2 levels, we stayed Wed-Sun. They allow pets, so there was a big pit bull next door that barked fairly often, although it was quiet during the night. Actually, our room was the end on the... More 

Was this review helpful? Yes
stevo608, Manager at Red Roof Inn Madison, responded to this review

Dear holmz, Thank you for your comments regarding your stay with us in Madison, WI. I am sorry you had issues with the Wi-Fi in your guest room. We have had maintenance check and reset all equipment to ensure it is properly working. I have also spoken with all staff members about smoking in non-designated areas. Again, I am sorry... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 22, 2015

I stayed overnight at this Red Roof Inn on April 17th. It was $90.44 for a king sized bed that included a micro-fridge and microwave. The whole hotel just seemed dingy and dirty. The room was adequate, however, I do not feel it was worth $90. The room could be described as clean as long as you use a very... More 

Was this review helpful? Yes 1
stevo608, Manager at Red Roof Inn Madison, responded to this review

Dear Scarlett, Thank you for your comments regarding our Red Roof Inn of Madison. I am sorry you were disappointed with our hotel. We do have exterior entrances. We do have a lot of guests that do like the exterior entrances. Especially our seniors traveling with pets. It does make that more convenient for them and their pets. We also... More 

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