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Radisson Hotel Madison

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517 Grand Canyon Drive, Madison, WI 53719 (Formerly Radisson Inn Madison)
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Radisson Hotel Madison
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Radisson Hotel Madison
Radisson Hotel Madison
Radisson Hotel Madison
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218 reviews from our community

Traveler rating
    70
    74
    38
    23
    13
See reviews for
49
48
23
72
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Top Contributor
71 reviews 71 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here during a weekend getaway. The staff was very friendly and sweet to us. The room was very clean and nice. It was in a good location, close to many stores and food. It only took about 20 minutes to get to the capital building. We went to the bar for a drink and the... More 

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Jason S, General Manager at Radisson Hotel Madison, responded to this review

Alicia, thank you for taking the time to post about your recent Madison visit. I am glad to hear you had a chance to explore the area, and that you enjoyed our new restaurant, Twist. Your business is greatly appreciated. We hope to have you as our guest again. More 

Chicago, Illinois
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Ok rooms poor climate control, super dry. Sleep number bed had a mind of its own, kept deflating to 0 or setting itself to a hard 80. Dirty comforter twice. Great view of a brick wall. Business travel. Others had problems too, only hand towels, no working tv no replacement, dresser drawer would not stay closed (just slid open on... More 

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Jason S, General Manager at Radisson Hotel Madison, responded to this review

AKAthecritic, I am sorry to hear your experience was not 5-stars from check-in to departure. Thank you for taking the time to share your experience; our team takes critical feedback constructively, and we will use your comments to improve our operation. The Manager Reception menu changes every week; we hope to host you again and provide a menu of complimentary... More 

Shakopee, Minnesota
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for a weekend recently and had a great experience. We enjoyed the modern decoration of the room as well as the adjustable Sleep Number bed. The staff were very pleasant and the happy hour specials at the restaurant were excellent (weekdays only). We would gladly return to this hotel and recommend it to friends and... More 

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Jason S, General Manager at Radisson Hotel Madison, responded to this review

Adam, thank you for the positive comments! So glad to hear you enjoyed happy hour in our new restaurant. And thank you for the business! More 

Kaukauna, Wisconsin
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 22, 2015

Booked room with club carlson a great rate with madisons hotel week. Have stayed at this hotel before and enjoy the staff, rooms and all it has to offer. Upon arrival found out the pool was closed for repairs!! Nowhere on club carlson does it say pool closed we were with another couple and enjoy relaxing by the pool. We... More 

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Jason S, General Manager at Radisson Hotel Madison, responded to this review

auctioneerDePere, Thank you for the kind words! I am sorry to hear the pool remodel detracted from your stay; and that it was not communicated when your reservation was made. Now that the project is complete, we hope to have you as our guest again and show off the pool area. Thank you for your business More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

I knew that the Radisson had just completed a renovation. So I took my Wife out for Friday Night Fish on 2-6-15 to the new Restaurant the "Twist " inside the Radisson. The service was top notch, with three different staff checking on us several times. We ordered the Cod Fish it was very good, done just perfect. Get an... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 1
Rosemount, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2015

We originally chose this hotel for double points on Club Carlson, but it worked out well. The staff was amazing! Jose at the front desk made our night when he informed us that Twist was having a grand opening reception the night we checked in and cocktails would be free! We were a little disappointed to find that we didn't... More 

Was this review helpful? Yes 1
Jason S, General Manager at Radisson Hotel Madison, responded to this review

L9920GWashleyh, thank you for taking the time to share your positive comments. I will share your high praise with Jose and Joe. I am glad you made time to enjoy our restaurant and also explore the city. We certainly hope to host you again on your next Madison visit! More 

Goodyear, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 2, 2015

I was in tears by the third night! Ok, first the best are Sleep number beds and are hard as rocks, don't work very well and kinda like a camping air mattress. Second, the linens were old, scratchy and caused me to have an allergic reaction on my eyelids, then they were both swollen (not fun in the middle of... More 

Was this review helpful? Yes 1
Jason S, General Manager at Radisson Hotel Madison, responded to this review

newlyweds68, I am sorry to hear your experience was so far from the 5-star experience we wanted to provide to you. Of course, problems with your hvac are unacceptable, and I apologize for that. The water pressure in the hotel is amazing, and we try to have in every room a shower head with dampening options; if that was not... More 

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