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All 63 Madison hotels

Holiday Inn Hotel & Suites Madison West

3.0 of 5 Hotel   |   1109 Fourier Drive, Madison, WI 53717
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Ranked #39 of 63 Hotels in Madison
A recent review
4 of 5 stars reviewed yesterday
David C Cottage Grove, Minnesota, United States
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218 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cottage Grove, Minnesota, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Why is everyone fighting traffic on the East side of Madison when this location is so convenient. If your arriving from the North or East, skip the I-94 traffic and arrive to Madison via Hwy 12. This property is in the quiet area of Middleton with EASY access to the UW Campus. After the game, just hop on Campus Dr/University... More

Was this review helpful? Yes
Lutherville Timonium, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a business trip Aug.24th through 28th. Friendly front desk staff - very fast and efficient check in and check out. One of the best breakfasts that I have had at a hotel! Free Wi-Fi was not that great, but overall a very pleasant stay. Room was always well maintained. There is an indoor water park/pool, but not... More

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you so much for such a wonderful review. We have recently upgraded our breakfast and will be unveiling a new layout to further augment the already high food quality and service levels you referenced. We are also pleased you found the hotel to be so enjoyable. We are also excited to hear you found the interactions with the front... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed August 14, 2014

We checked in on August 8 for a two-night stay. We checked in late and the front desk was very helpful and friendly. The decor of the hotel is beautiful. Our room was very nice and comfortable. The italian restaurant is amazing...they have the best coffee I have ever had!!! Kids eat free at the restaurant which is also a... More

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GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for such great review! Yes, we are the only waterpark attraction outside of the immediate Wisconsin Dells area. The Crawdaddy Cove Waterpark located inside the Holiday Inn Madison West offers multiple water slides, basketball hoops, a hot tub, wading pool, and many other activities for the kids. I am also thrilled to hear you enjoyed the many amenities... More

Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 4, 2014

We recently stayed at this hotel and were impressed by the very upscale lobby, including a bar and grand piano. Given the location, which appeared to be in a corporate/financial business park, the hotel seems to cater to business travelers. However there is a great in door pool, with a great waterslide big enough for adults to enjoy and a... More

Was this review helpful? Yes 1
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for taking the time to post your review, and for letting us know what a wonderful experience you had here at our hotel. I am happy you found many of our features and amenities to be up to par. I do know that we are currently exploring the hours of operation for our restaurant to ensure all of... More

Edina, Minnesota
Top Contributor
129 reviews 129 reviews
33 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed July 27, 2014

I booked a room last minute for 1 night on a recent Friday, arriving around 8 pm on a Friday night. The check in process was quick and easy. I was assigned a room with two queen beds on the third floor. The room was at the far end of the hotel (my favorite-usually more quiet), and the beds were... More

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for such a wonderful review, and for touching on so many of the wonderful amenities we have to offer at our hotel, coupled with our elevated service levels. I appreciate you enjoyed the fast, efficient, and professional way our team was able to handle all of your Front Office interactions. We have been updating and streamlining many of... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 20, 2014 via mobile

I wish I had read the many reviews prior to booking My stay. My son and I stayed here last Thursday. We had a late arrival and when we arrived the clerk looked disheveled in appearance and he also seemed to be a little foggy mentally as well. The room was clean however the customer service left me with a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Dear George C, Thank you for taking the time to review our property. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary performance in this context. We want our guest to have a pleasant and professional experience when interacting with our staff and staying... More

Green Bay, Wisconsin
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 13, 2014

We were here for a wedding. When we arrived Friday, it was noted to also "house" an arrow competition. We could hear constant footsteps on the ceiling in evening; and again in early am - 0600-0700. On Sat we were gone for ample time for room service. It did not happen...after 8 showers of using the same 2 washcloths, 2... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Dear feenxfan, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Chicago, Illinois
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 9, 2014

We needed a hotel somewhere between Spring Green (where we would attend some amazing live outdoor theatre at American Players Theatre) and Madison. We settled on Middleton. While there were multiple properties to choose from, we were intrigued by the Trip Advisor reviews for this hotel. The rate was very reasonable, so we decided to give it a try. We're... More

Was this review helpful? Yes 3
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you so much for this review! I am glad to hear you picked us on a whim, and were thrilled with your most recent stay. As you indicated, we are conveniently located near many shopping, dining, and tourist attractions, as well as being conveniently located near the UW and downtown areas. Our wide range of facilities and amenities offers... More

indiana
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 7, 2014

I recently stayed at this property with my family. I have 2 hyoung boys who love to swim. We stopped here on the way to Minnesota. I research my hotel stays quite a bit and have very rarely been burned by a Tripadvisor reviewed property. I was a little hesitant at this hotel because it wasnt ranked all that high.... More

Was this review helpful? Yes 2
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you so much for your review, and you make a good point about tripadvisor reviews. We are in the process of overhauling the property both structurally and from a service standpoint. The last few months have seen significant gains in many of the major scoring metrics we utilize, with tripadvisor being one of them. It does take a while... More

Madison, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2014

I have been traveling on business a lot around WI area recently. I had the pleasure of finding this gem online at a good rate through the hotel website this week. This is a full service upscale luxury resort with a waterpark in the pool area, all at a 4 star price. Staff were excellent and friendly. Food inside the... More

Was this review helpful? Yes 1
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Hello, and thank you so much for such a wonderful review. I am glad to hear your interactions with our staff and management team were so pleasing that you decided to join the IHG loyalty program. The IHG program offers many unique perks to its loyalty members, including rapid ascension in rank that rivals or exceeds many similar programs. More... More

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Additional Information about Holiday Inn Hotel & Suites Madison West

Address: 1109 Fourier Drive, Madison, WI 53717
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Madison West 3*
Number of rooms: 158
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Also Known As:
Holiday Inn Hotel And Suites Madison West
Holiday Inn Madison
Madison Holiday Inn

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