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Holiday Inn Hotel & Suites Madison West

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1109 Fourier Drive, Madison, WI 53717
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Holiday Inn Hotel & Suites Madison West
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Holiday Inn Hotel & Suites Madison West
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266 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Cape Girardeau, Missouri
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for the first time since we were traveling with young children and wanted a hotel that offered a little more for their age group. The indoor water park fit the bill. The price was good when used in conjunction with our AAA membership. We will stay here again.

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union grove, wi
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I took our grand-daughter and a friend to this hotel mainly because other reviews indicated it was a kid friendly hotel. Outdoors the grounds are kept very well, lobby very clean and spacious. The lady at check-in was very polite, greeted us and was very efficient at check in. We had a second floor room 2004 with... More 

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for mentioning what a phenomenal stay you had, and for mentioning how great the service and professionalism of our staff members were. We are happy to hear we were able to accommodate your family with a poolside room offering access to the pool and a balcony. We have 14 different room types, and offer many rooms that are... More 

Elkhart, Indiana
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We just stayed for a second time within the last month. We enjoyed the hotel so much the first time that we decided to stay again on our way to the Dells. No complaints about anything. The hotel room was clean, surprisingly quiet, and very roomy. The hotel was full and the waterpark was busy but not overcrowded. My kids... More 

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for mentioning your most recent visits with us, and we are happy to hear it sounds like you are taking advantage of all the amenities we have to offer. We are happy to hear you took advantage of the breakfast we offer at the Benvenutos Italian Grill on site. We always offer a number of packages that include... More 

Manhasset, New York
5 of 5 stars Reviewed 1 week ago

We planned a last minute trip to Madison, WI and decided to stay on this property. This hotel exceeded our expectations! We travel often as a family and this hotel had much to offer. Our young kids had a blast in the Hotel’s indoor water park. They swam and played for hours! The food and the service at the restaurant... More 

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

If you picked us at random, I would like to call you to pick my Powerball numbers for me as you appear to have the magic touch! Yes, we are quite a find offering the only waterpark in town, the Crawdaddy Cove Waterpark, as well as having a Benvenutos Italian Grill on-site. We are happy to hear you enjoyed your... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Best business hotel. Great Italian restaurant on site or shuttle service available to local restaurants. Shuttle to and from airport. Bill is my favorite driver, always prompt and polite. Clean and comfortable rooms with fridge and microwave.

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for posting a review regarding your most recent stay over business. We offer a unique hotel offering a wide range of options and amenities for all our guests, ranging from the solo business traveler to the large family getaway. Don't forget about our complimentary Wi-Fi and access to our Fitness Center as well! Thank you for mentioning the... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Minor things keep this from being a five star family vacation. This was our third time staying in this hotel over the past two years. We have begun making it a destination for a weekend "Staycation" in addition to a stop along the way to other destinations we may be headed to. The hotel is large, with a small water... More 

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for posting such a detailed review. I don't think I could have said it all better myself! As you mentioned, the Crawdaddy Cove waterpark and the Benvenutos Italian Grill both located inside our property offer additional amenities not found at most similar sized properties. The King Gallery Suite you mentioned is one of our most popular room types,... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

This is a first-time visit for my husband and I and the two grandkids. We enjoyed our visit very much and will return. The grands enjoyed the water park and so did we. One suggestion to the hotel staff and general manager would be to have staff available at the waterpark bar area for refreshments. We had to make a... More 

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying with us and for writing such a great review. We are happy to hear you enjoyed the Crawdaddy Cove Waterpark located inside our property, perfect for the family get away. Thank you for offering your suggestion regarding the pool bar. We usually offer this service on Saturdays, but will be expanding the service to include Fridays... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

Friendly staff, clean rooms, quiet halls. Pool area loved by my tween daughter,but she was not allowed to sit in hot tub, even with me. Lifeguards on duty. Breakfast buffet was good, but a bit pricey.

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for taking the time to write such a great review. We are happy to hear your family enjoyed the Crawdaddy Cove Waterpark located adjacent to our hotel offering complimentary access for up to 5 guests per reservation. We do have full time lifeguards on duty, and often on the weekends we add to the environment with a pool... More 

Appleton, Wisconsin
Level Contributor
96 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is large and features an indoor waterpark that our daughter enjoyed quite thoroughly. We enjoyed a quiet night of sleep and enjoyed our time here. The lobby is gorgeous and the staff were friendly!

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for mentioning how your family and daughter had such a great stay. Yes, we are a large full-service hotel catering to both the leisure traveler and business traveler alike, offering 14 different room types, complimentary Wi-Fi, a fridge and micro in every room, as well as our Benvenutos Italian Grill and Crawdaddy Cove Waterpark! Our newly renovated lobby... More 

Illinois
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were on a small family getaway and chose to stay at this hotel due to its waterpark. The hotel public areas and rooms were both clean and nice. I knew when I walked in the front door we made the right choice. Staff was friendly which helped to make our stay a pleasurable one. The waterpark was nice and... More 

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for mentioning what a great stay you had, and how much you and the family enjoyed the Crawdaddy Cove Waterpark located inside our hotel. Thank you for mentioning a couple of the spray jets weren't working over your stay. This was brought to our attention by a couple guests the following day and we are happy to report... More 

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