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All 63 Madison hotels

Holiday Inn Hotel & Suites Madison West

3.0 of 5 Hotel   |   1109 Fourier Drive, Madison, WI 53717
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Ranked #37 of 63 Hotels in Madison
A recent review
4 of 5 stars reviewed 1 week ago
Bountiful-IA Iowa City, Iowa
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222 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Iowa City, Iowa
Top Contributor
256 reviews 256 reviews
61 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a Holiday Inn and we expect Holiday Inns to be nice and this particular hotel met our expectations. Desk staff was very nice, there was a lounge area with a bar in the lobby and coffee was avail. Shuttles were provided if needed. It was nice and quiet!

Was this review helpful? Yes 1
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for taking the time to write such a great review. We will be sharing your comments with the Front Desk staff members you mentioned. We are always happy to hear how our staff members provided you with a friendly, professional experience. We are conveniently located just off HWY 12/18 with easy access to the downtown and UW Campus... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a neat hotel. It is very outdated with brass and floral print everywhere but surprising well kept. If you have small kids (ages 1-6) the small water slides are perfect and finally a hotel water park that is not freezing cold. Don't have expectations for the room (beds, etc) and this should be a good time for the... More

Was this review helpful? Yes 1
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Hello, Thank you for taking the time to write such a great review. We are happy you found the Crawdaddy Cove Waterpark located inside the Holiday Inn Hotel & Suites Madison West to be such a little gem. We offer a number of private and public party and function options geared specifically for the waterpark, and more information and booking... More

Saint Cloud, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this Holiday Inn the middle of August 2014. We arrived late in the evening and were checked in promptly. The next day we moved our daughter into her apartment for college. When we returned in the evening after a long day of lifting, carrying and unpacking we just wanted to relax in the room after a nice... More

Was this review helpful? Yes 1
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Hello, Thank you for taking the time to write such a wonderful review. It sounds like you have had very busy weekend! We know that relocating children to college is always a stressful experience, and are happy to hear that you chose us to help alleviate some of this stress, and relax while away from home. We are conveniently located... More

South Glens Falls, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been staying at this Hotel for a couple of years now for business trips to the area. Any time I have had a need or a request, the staff at the desk have ALWAYS accommodated me. My most recent trip, 9/22-9/26, Shannon and Danielle were outstanding!

Was this review helpful? Yes 1
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for taking the time to write such a wonderful review. We are thrilled to hear you have been staying with us repeatedly over the years, and have always found our customer service levels to be exemplary. Thank you for taking the time to commend Shannon and Danielle for their service and professionalism. I can assure you we will... More

Cottage Grove, Minnesota, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Why is everyone fighting traffic on the East side of Madison when this location is so convenient. If your arriving from the North or East, skip the I-94 traffic and arrive to Madison via Hwy 12. This property is in the quiet area of Middleton with EASY access to the UW Campus. After the game, just hop on Campus Dr/University... More

Was this review helpful? Yes 2
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying with us over the most recent Badger football game. We are happy you chose our hotel, and took advantage of the location, amenities, and many conveniences the Holiday Inn Hotel & Suites Madison West has to offer. Yes, we are located close to a number of large shopping and dining complexes, in addition to being within... More

Lutherville Timonium, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014

Stayed here for a business trip Aug.24th through 28th. Friendly front desk staff - very fast and efficient check in and check out. One of the best breakfasts that I have had at a hotel! Free Wi-Fi was not that great, but overall a very pleasant stay. Room was always well maintained. There is an indoor water park/pool, but not... More

Was this review helpful? Yes 1
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you so much for such a wonderful review. We have recently upgraded our breakfast and will be unveiling a new layout to further augment the already high food quality and service levels you referenced. We are also pleased you found the hotel to be so enjoyable. We are also excited to hear you found the interactions with the front... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed August 14, 2014

We checked in on August 8 for a two-night stay. We checked in late and the front desk was very helpful and friendly. The decor of the hotel is beautiful. Our room was very nice and comfortable. The italian restaurant is amazing...they have the best coffee I have ever had!!! Kids eat free at the restaurant which is also a... More

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for such great review! Yes, we are the only waterpark attraction outside of the immediate Wisconsin Dells area. The Crawdaddy Cove Waterpark located inside the Holiday Inn Madison West offers multiple water slides, basketball hoops, a hot tub, wading pool, and many other activities for the kids. I am also thrilled to hear you enjoyed the many amenities... More

Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 4, 2014

We recently stayed at this hotel and were impressed by the very upscale lobby, including a bar and grand piano. Given the location, which appeared to be in a corporate/financial business park, the hotel seems to cater to business travelers. However there is a great in door pool, with a great waterslide big enough for adults to enjoy and a... More

Was this review helpful? Yes 1
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for taking the time to post your review, and for letting us know what a wonderful experience you had here at our hotel. I am happy you found many of our features and amenities to be up to par. I do know that we are currently exploring the hours of operation for our restaurant to ensure all of... More

Edina, Minnesota
Top Contributor
141 reviews 141 reviews
37 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed July 27, 2014

I booked a room last minute for 1 night on a recent Friday, arriving around 8 pm on a Friday night. The check in process was quick and easy. I was assigned a room with two queen beds on the third floor. The room was at the far end of the hotel (my favorite-usually more quiet), and the beds were... More

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for such a wonderful review, and for touching on so many of the wonderful amenities we have to offer at our hotel, coupled with our elevated service levels. I appreciate you enjoyed the fast, efficient, and professional way our team was able to handle all of your Front Office interactions. We have been updating and streamlining many of... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 20, 2014 via mobile

I wish I had read the many reviews prior to booking My stay. My son and I stayed here last Thursday. We had a late arrival and when we arrived the clerk looked disheveled in appearance and he also seemed to be a little foggy mentally as well. The room was clean however the customer service left me with a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Dear George C, Thank you for taking the time to review our property. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary performance in this context. We want our guest to have a pleasant and professional experience when interacting with our staff and staying... More

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Additional Information about Holiday Inn Hotel & Suites Madison West

Address: 1109 Fourier Drive, Madison, WI 53717
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Madison West 3*
Number of rooms: 158
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Also Known As:
Holiday Inn Hotel And Suites Madison West
Holiday Inn Madison
Madison Holiday Inn

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