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Holiday Inn Hotel & Suites Madison West

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1109 Fourier Drive, Madison, WI 53717
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1 room 1 guest
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Holiday Inn Hotel & Suites Madison West
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269 Reviews from our TripAdvisor Community

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Traveler rating
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    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madison, Wisconsin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband booked this hotel for us while he was working on a remodel project. We had a great one night stay away from the chaos. My youngest son was so sad to leave :( We've stayed here before, including our wedding night, anniversaries, birthday parties and out of town relatives, so it was no surprise that everything was clean... More 

Was this review helpful? Yes
West Dundee, Illinois
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just got back from staying at this hotel with my mom and my 2 children age 3 and 8 months. It is amazing to em ho people can have such different reviews. We stayed in a room with a king sized bed and the bunk beds. Is the room a little dated? Sure. The carpet was a bit worm... More 

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for such a wonderful and detailed review, and for appreciating the nuances and delightful amenities our hotel offers. Just to remind you, we do have over 14 different room types available to accommodate all of our guests needs, with all room reservations coming with 5 wristbands included complimentary to the Crawdaddy Cove Waterpark. We currently are undertaking a... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Coming off the road wanted a nice place to stay for shopping reasons. Didn't look around 1st big mistake. Weekend without children. Pool and hot tub areas ONLY for children! Then staying on the 2nd floor above the banquet room! Not good! Wedding or party music Very Loud and goes till late.

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for commenting on your most recent stay. I am sorry if you did not find our accommodations fitting your needs for this particular weekend, however, just to clarify, the hot tub is geared more towards adults on the weekends, with a fantastic pool bar area for the adults as well. With over 14 different room types, don't hesitate... More 

Cape Girardeau, Missouri
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for the first time since we were traveling with young children and wanted a hotel that offered a little more for their age group. The indoor water park fit the bill. The price was good when used in conjunction with our AAA membership. We will stay here again.

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for posting such a fantastic review. We are happy to hear you and the family enjoyed our hotel offering a wide range of amenities including the Crawdaddy Cove Waterpark! We have a number of discount programs available that open and close depending on occupancy, and are happy to hear you were able to take advantage of your AAA... More 

union grove, wi
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I took our grand-daughter and a friend to this hotel mainly because other reviews indicated it was a kid friendly hotel. Outdoors the grounds are kept very well, lobby very clean and spacious. The lady at check-in was very polite, greeted us and was very efficient at check in. We had a second floor room 2004 with... More 

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for mentioning what a phenomenal stay you had, and for mentioning how great the service and professionalism of our staff members were. We are happy to hear we were able to accommodate your family with a poolside room offering access to the pool and a balcony. We have 14 different room types, and offer many rooms that are... More 

Elkhart, Indiana
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We just stayed for a second time within the last month. We enjoyed the hotel so much the first time that we decided to stay again on our way to the Dells. No complaints about anything. The hotel room was clean, surprisingly quiet, and very roomy. The hotel was full and the waterpark was busy but not overcrowded. My kids... More 

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for mentioning your most recent visits with us, and we are happy to hear it sounds like you are taking advantage of all the amenities we have to offer. We are happy to hear you took advantage of the breakfast we offer at the Benvenutos Italian Grill on site. We always offer a number of packages that include... More 

Manhasset, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We planned a last minute trip to Madison, WI and decided to stay on this property. This hotel exceeded our expectations! We travel often as a family and this hotel had much to offer. Our young kids had a blast in the Hotel’s indoor water park. They swam and played for hours! The food and the service at the restaurant... More 

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

If you picked us at random, I would like to call you to pick my Powerball numbers for me as you appear to have the magic touch! Yes, we are quite a find offering the only waterpark in town, the Crawdaddy Cove Waterpark, as well as having a Benvenutos Italian Grill on-site. We are happy to hear you enjoyed your... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

Best business hotel. Great Italian restaurant on site or shuttle service available to local restaurants. Shuttle to and from airport. Bill is my favorite driver, always prompt and polite. Clean and comfortable rooms with fridge and microwave.

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for posting a review regarding your most recent stay over business. We offer a unique hotel offering a wide range of options and amenities for all our guests, ranging from the solo business traveler to the large family getaway. Don't forget about our complimentary Wi-Fi and access to our Fitness Center as well! Thank you for mentioning the... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Minor things keep this from being a five star family vacation. This was our third time staying in this hotel over the past two years. We have begun making it a destination for a weekend "Staycation" in addition to a stop along the way to other destinations we may be headed to. The hotel is large, with a small water... More 

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for posting such a detailed review. I don't think I could have said it all better myself! As you mentioned, the Crawdaddy Cove waterpark and the Benvenutos Italian Grill both located inside our property offer additional amenities not found at most similar sized properties. The King Gallery Suite you mentioned is one of our most popular room types,... More 

Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This is a first-time visit for my husband and I and the two grandkids. We enjoyed our visit very much and will return. The grands enjoyed the water park and so did we. One suggestion to the hotel staff and general manager would be to have staff available at the waterpark bar area for refreshments. We had to make a... More 

Was this review helpful? Yes
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying with us and for writing such a great review. We are happy to hear you enjoyed the Crawdaddy Cove Waterpark located inside our property, perfect for the family get away. Thank you for offering your suggestion regarding the pool bar. We usually offer this service on Saturdays, but will be expanding the service to include Fridays... More 

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