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AmericInn Lodge & Suites Madison West

2.5 of 5 516 Grand Canyon Drive, Madison, WI 53719
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Certificate of Excellence 2014
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AmericInn Lodge & Suites Madison West
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AmericInn Lodge & Suites Madison West
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306 reviews from our community

Traveler rating
    184
    94
    17
    5
    6
See reviews for
126
71
25
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • All months
    (306)
  • Mar-May only
    (56)
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    (115)
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Caribbean
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

Never Stay at this place. Very Bad Experience. We found management to be rude and unaccommodating. I have travelled extensively and this is the first time that I have felt compelled to write a bad review.

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

We sincerely apologize from the bottom of our hearts for any inconvenience you may have experienced through the reservation/cancellation process. Our policies are in place, like any other hotel, for very good reasons I assure you. However, with little to go on as far as specific issues with your stay I am afraid I am at a loss as to... More

Osceola
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Booked the room for two nights (non-refundable). The shower had body hair in it from previous guest(s). Cable didn't work and had to be reset twice by employees. Room smelled of mildew. Left after first night.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thank you for informing us of these issues. Please be patient as I personally look into your claims with our management team. We apologize from the bottom of our hearts for any inconvenience! More

Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Facility was lovely. clean and well kept. pool area was delightful, staff was VERY friendly and helpful. Breakfast was great with many, many choices. Overall hotel experience was great. The only thing that we didn't love was the fact that the room seemed a bit cramped. 2 beds, a chair and not much floor space (and the little bit of... More

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

I will certainly be sharing your comments with our staff and ownership. Thanks for taking a moment to comment on your stay! More

Chester, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I wasn't expecting a whole lot for the price, although the reviews were encouraging, but I was really pleasantly surprised when I walked through the door. Room looks like this may have been a Hampton Inn at one time - very similar quality of furnishings and general layout (without the laptop tray that I always have to find an out... More

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

How thoughtful - you're actually the first person I have ever heard from that wrote their review while still in-house! Thanks for taking the time while enjoying your stay! More

Wausau
1 review
4 of 5 stars Reviewed 4 days ago NEW

I was very impressed with the nicely prepared and decorated rooms. They were clean and comfortable. The wi-fi disconnected several times and that was a bit of an inconvenience. The Manager's Reception with appetizers and cocktails each evening was a very nice touch. I have made this hotel one of my favorites on my GPS system for any futures stays... More

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thanks for making us one of your top choices when visiting Madison! We certainly appreciate it! More

Appleton, Wisconsin, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel seems like a new hotel. Fully renovated from lobby to guest rooms. Beautiful room, comfortable bed, great breakfast and Wonderful staff. Room was clean and quiet. Definitely my hotel of choice in Madison.

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thanks for noticing our makeover and for making us your hotel-of-choice in Madtown! Come back soon! More

Saint Paul, Minnesota
Top Contributor
68 reviews 68 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My sister and I traveled to Madison for a college tour with my twins. We needed someplace clean, and close to campus. What a nice experience here! We arrived after a long drive, full of road construction delays, and not only were there cookies and coffee, but a manager's reception from 5-7:00 with food, wine, and New Glarus Spotted Cow... More

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thanks for staying with us and for filling out a kind review! More

River Forest, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

I am amazed that there were so many extras included in the very reasonable price of the room. A full Breakfast, 24 hour coffee bar, and A Happy Hour Room with drinks and appetizers. Bravo to the staff for a job well done!!!

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Glad to hear that you found the amount of value included when you stay at our property! Thanks for sharing! More

Chanhassen, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel with three other couples. Everyone enjoyed their stay at this hotel. All of the other guests we saw and talked to at the hotel also seemed to be relaxing and enjoying themselves. The hotel room smelled fresh and was very clean. The breakfast is one of my favorite hotel breakfasts with the eggs and salsa!... More

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Hi Julie from Chanhassen! Nice to see that someone from where our corporate headquarters is located is supporting AmericInn! Thanks for your awesome review! More

Saint Paul, Minnesota
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel was very nice and clean. The price was very good for an updated hotel. It was slightly out of the way for our journey, and I suggest you see where it's located before you book. The night staff was excellent and helpful, but the day staff was not.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

I agree, if you are just passing through Madison or have business on the other side of town, it can be a distance. But if you are coming to enjoy all that Madison has to offer or the eclectic spirit of the west side then we are the hotel for you! Thanks for your review! More

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Additional Information about AmericInn Lodge & Suites Madison West

Address: 516 Grand Canyon Drive, Madison, WI 53719
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AmericInn Lodge & Suites Madison West 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Americinn Lodge And Suites Madison West
Americinn Lodge & Suites Madison West Hotel Madison
Americinn Hotel Madison
Hampton Inn Madison

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