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AmericInn Lodge & Suites Madison West

2.5 of 5 516 Grand Canyon Drive, Madison, WI 53719
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AmericInn Lodge & Suites Madison West
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AmericInn Lodge & Suites Madison West
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337 reviews from our community

Traveler rating
    199
    102
    18
    10
    8
See reviews for
137
73
28
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • All months
    (337)
  • Mar-May only
    (56)
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A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

Customer Service is my specialty, so I really appreciated the quiet, clean, comfortable long term visit to see visit a hospitalized friend. The immaculate pool and hot tub area was a warm treat. I've never seen a better breakfast buffet!

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thanks for the awesome review and letting us know that your extended stay was a comfortable and relaxing one. Please come back and see us soon when you visit your friend again! More 

1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

First of all, I filled out AmericInn's little survey which included a TripAdvisor review. That was days ago and it has yet to appear on this page. (Of course, now that I have said something, it wi probably magically appear...similar to how my e-mail confirmation for my room purchase only appeared after complaining online and being hung up on by... More 

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thank you so much for commenting on what you enjoy about our hotel - our amazing free breakfast, free drinks and apps, cookies upon check-in, etc.! Feedback from our guests is what we count on to make your stay a better one. I am not exactly sure what may have occurred with your previous Trip Advisor review, but I can... More 

Coon Rapids, United States
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

I thought the breakfast was outstanding, but the nightly reception was poor. The presentation of the food and beverage items was disappointing and unappealing. There also should be soda or water for those that do not drink. I also didn't like the pillows and the HVAC system didn't have the fan option to run during the night.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thank you for commenting on your stay. We will definitely take your comments to heart and see if there are any areas for improvement! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Brianna went ABOVE AND BEYOND to help. I needed the GPS in my phone for work, but forgot my charger, she said I could use hers and she would leave it for the night so my phone could charge. THANK YOU!

Was this review helpful? Yes 1
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

I am glad to hear of more and more ways in which our staff continues to go above and beyond in the line of duty to help create a great guest experience and provide exceptional customer service! Thanks for reminding the Trip Advisor community! More 

1 review
1 of 5 stars Reviewed 1 week ago

Our room was only cleaned once and the one time it was cleaned, a member of the staff went through my daughters suitcase and removed a significant amount of cash. Other than this problem, the breakfast was great.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

I sincerely apologize that you view this to be the case. If there were any way that I could change your view of what you believe may have occurred I would. I can assure you that our housekeeping staff are some of the hardest working and most humble people I have ever seen and are truly not concerned with going... More 

Pewaukee, Wisconsin, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This place was great. Our hockey team stayed there and I just figured it to be a very basic hotel. On arrival that was not the case. There was a manager's social with soup and beverages for the adults from 5-7. The breakfast was excellent with so many choices. The open area was wonderful by the fireplace and a great... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thank you so much for bringing your hockey team to stay with us! I am glad to hear that you enjoyed your experience here and I will be passing on your comments to our staff! More 

Reedsburg, Wisconsin
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel 2 times in past week. Excellent property. Talked to Cynthia when made 2nd reservation, she was very helpful. First time reserved thru Expedia, great rate of $50. Rooms very clean and decorated tastefully. Beds very comfy, pillows not so much. Did not do the Mgs reception, but my friend did and she raved about it. Had... More 

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thanks for being a repeat guest of our and commenting on your experience! It is great to hear that you have enjoyed our property and we hope to see you again soon! More 

Dyer, Indiana
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the AmericInn for a family weekend getaway and had a great time. Staff was very friendly and efficient. Entire hotel was extremely clean and well cared for. Beds were comfortable and breakfast buffet was well stocked and everything was fresh. Manager's reception was nice with free beer, wine and appetizers. We had a great time and would definitely... More 

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thanks for your awesome review and for taking the time to share about your stay. I am glad to hear to had an enjoyable one! More 

Omaha, Nebraska
Top Contributor
65 reviews 65 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 23, 2014

We were traveling to Madison for a visit at the University. We decided if we were making the drive, we would take a few extra days to make a mini vacation of it. To stay within our budget, we stayed at the Americinn. It was a short drive to the university, and easy to access everywhere we went. For the... More 

Was this review helpful? Yes 1
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thanks for giving us a try and for your kind and thorough review of your stay with us! Happy Holidays! More 

Appleton
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 22, 2014

The room we stayed in had cracks and holes in the walls. Smelt very musty and moldy. Bed was not very comfortable. Pool was very cold and whirlpool was not very hot. Breakfast was great and staff was very friendly.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

We definitely take your feedback to heart and thank you for sharing. I am confident that the issues you have raised will be sufficiently corrected prior to your return! More 

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Additional Information about AmericInn Lodge & Suites Madison West

Address: 516 Grand Canyon Drive, Madison, WI 53719
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AmericInn Lodge & Suites Madison West 2.5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with AmericInn Hotels, Booking.com, Expedia, Hotels.com, Cheap Tickets, Orbitz, Priceline, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your AmericInn Lodge & Suites Madison West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Americinn Lodge And Suites Madison West
Americinn Lodge & Suites Madison West Hotel Madison
Americinn Hotel Madison
Hampton Inn Madison
Hotel Style:
#1 Green Hotel in Madison
#5 Best Value Hotel in Madison
#11 Family Hotel in Madison
#12 Romantic Hotel in Madison
#18 Business Hotel in Madison

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