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AmericInn Lodge & Suites Madison West

#16 of 63 Hotels in Madison
Certificate of Excellence
GreenLeadersPlatinum level
Hotel website
516 Grand Canyon Drive, Madison, WI 53719
Offers & Announcements
25% off room rate
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1 room 1 guest
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AmericInn Lodge & Suites Madison West
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435 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Spring City, Pennsylvania
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our son lives in Madison and when we visit, this is our go to place. The rooms are always clean and nice, the pool is good and they have a great continental breakfast every morning and the breakfast room is really nice and spacious. You might also find cookies placed out throughout the day. we have stayed there 4 times... More 

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thanks for making the AmericInn Madison West your go-to hotel! We sincerely appreciate your loyalty and that you have enjoyed your stays with us! More 

Lafayette, Indiana
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The front desk staff were friendly, professional, and helpful. The pool, hot tub and workout machinery were nice. Talked to the maid in the hall, and he was nice. There was a table and light on BOTH sides of the king-size bed (nice touch). HBO!! and a nice bathroom. The breakfast was good and had many options, and the eating... More 

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thanks Karen for the thoughtful review - we're glad to hear that everything went smoothly and you enjoyed your stay with us! More 

Muskego, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

We stay at this hotel 2 or 3 times a year. About 10 total times. We have never had a problem here. Always clean. The manager reception with free beer and appetizers is a plus. Nice pool and hot tub area. Great place to stay in Madison.

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thank you so much for the great review - so glad to hear that you enjoy your stays with us! Thanks for the feedback and even more for your loyalty! More 

1 review
5 of 5 stars Reviewed 1 week ago

everyone we were with loved this hotel. two hour - happy hour had drinks and food. the breakfast was awesome. we had 6 rooms and 20 people....they moved our rooms next to each other. was great customer service

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thank you so much for the awesome review - great feedback! More 

Antigo, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I recently had to make a complicated cancellation at the Americinn West in Madison, and had great customer service from Cristina at the front desk! I've stayed here multiple times, and have always been pleased with the quality of the rooms, the breakfast, and the price. I will stay here again when visiting family in Madison.

Was this review helpful? Yes 1
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Glad to hear that we were able to assist with the issue and even happier to hear that you will be back to stay with us again soon. Thanks for the nice review! More 

Chicago, IL
Level Contributor
58 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is a regular 5 story AmericInn. It is convenient being right off highway. I was disappointed in the hotel. It wasn't up to the company's normal standards. It started when we checked in at 4:45pm. They usually have cookies at the front desk. This place had two huge bowls for cookies but only one had a lone cookie.... More 

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

I apologize to hear that your stay was not up to ours or your standards. With such high occupancies in the summer time it can be difficult to keep up with the high demand of things. Please know that this is typically not the norm at our property and I hope that you will give us another chance to prove... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came up for our granddaughter's baptism and were lucky enough to get a room in our favorite hotel. It's becoming our regular spot. Staff is friendly and accommodating with requests, in my case...I always need an extra blanket. They have a great breakfast and and evening Welcome party.

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

We are glad to hear that you had another great stay at our property and happy that we are your lodging destination of choice while in Madison! More 

White Bear Lake, Minnesota
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night and loved this hotel for the price we paid. Checked in, very nice comfortable and clean room. Then attended the nightly Manager's Happy Hour. Great appetizers and drinks including Spotted Cow beer (a Wisconsin favorite). Hotel is located in an area with lots of restaurants (the hotel even has room service) and shopping. The breakfast in the... More 

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thank you for your very kind review and for recommending us to others. We greatly appreciate it! More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Had a mixup with Priceline.com. Front desk staff were very helpful and understanding. Hotel is well maintained. Would stay again. Price was high, but it was college move out day so most hotels were booked. Pool appears to be fairly small but adequate.

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thanks for the feedback and I am glad to hear that we were able to assist with the issue with Priceline! More 

chicago illinois
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After a long day of travel, I accidently went to Americinn West instead of Americinn East where I had a reservation. Trevor was kind enough to change my reservation without an additional cost. The hotel is clean and the beds comfortable. Hot breakfast bar was well-supplied and delicious. We were able to park our motorcycle up front on the sidewalk... More 

Was this review helpful? Yes
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this review

Thanks for taking the time to fill out a nice review. I am glad to hear that Trevor was able to supply you with the kind of customer service that you deserve! More 

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