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Hampton Inn Madison East Towne Mall Area

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4820 Hayes Road, Madison, WI 53704
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Hampton Inn Madison East Towne Mall Area
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Hampton Inn Madison East Towne Mall Area
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240 reviews from our community

Traveler rating
    140
    74
    17
    8
    1
See reviews for
56
56
23
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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  • All months
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    (57)
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Michigan
Contributor
20 reviews 20 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This facility is typical of what we've come to expect from a Hampton, and we were not disappointed. The room was clean, comfortable, and inviting. At check-in, we were asked for our floor preference (first), but Joe suggested we might prefer to be on a quieter floor (fourth) as there were other guests that may be noisier than we'd like... More 

Was this review helpful? Yes 1
Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thanks for sharing your review on TripAdvisor! We appreciate the great feedback. We do everything we can to make a great experience for everyone on high volume weekends, and I'm glad Joe was able to help you out at check in! I'll be sure to share the shout out with him! We hope to see you on your next trip... More 

Indiana
Top Contributor
155 reviews 155 reviews
43 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 1 week ago

Fourth floor room very quiet. Small noise from fridge kept us up but once we figured out what it was and turned off fridge for the night we slept very well, in a large, clean and comfortable bed. Nicely sized bathroom. Pleasant front desk staff. Ask for a room AWAY from the highway (odd numbered rooms?). I just wish Hampton... More 

Was this review helpful? Yes 1
Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thanks so much for taking time to share your review with Hampton Inn Madison East! I'm really happy to hear you had a good experience with both our facility and our staff. We really strive to make every guest stay exceptional, every time. I'm very sorry that our breakfast selections fell short of your expectations; we take all guest feedback... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The staff went above and beyond. We traveled with a group of 7-8y.o. hockey players. The staff made sure that the kids were able to be kids while keeping them contained and making sure that all the rules were followed Including noise volume). The lobby area was large enough that parents were able to use it to have an end... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thank you for taking time to share your great review of Hampton Inn Madison East, and thanks for choosing us for your group accommodations last weekend! It's always fun travelling with kids on the weekend, and I'm glad we were able to strike the appropriate balance of "rules and fun!" I'll be happy to pass along your kind words to... More 

Nashville TN
Top Contributor
138 reviews 138 reviews
39 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for the first time yesterday. I must say it's well above the average Hampton. Rooms are good sized; staff is very friendly; rates are reasonable. Very convenient to the airport (10 minutes.) They have a much better selection of snacks and drinks including beer and wine which is something you don't normally see at a Hampton. Fitness center... More 

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Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thank you for sharing your great review of Hampton Inn Madison East! We love hearing guest feedback and great reviews like yours are a wonderful encouragement to the job our staff does every day! Thanks for shouting out our suite shop--indeed, we have beer and wine for sale, as well as other sundries and small travel necessities. When your travels... More 

Wi
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Family stayed here for madison tournament. The staff was great and the hotel had a fantastic new look and feel. The breakfast was a good, included, plus. I wish more hotels would do this, I mean when your there for extended stays with kids breakfast is taken care of, very cool. Plenty of restaurants around for dinner and the hotel... More 

Was this review helpful? Yes
Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Wow! What a glowing review! We really appreciate the kind words; our entire staff works hard to make sure our groups are well cared for. Great shout out for Joe! I'm so glad he was able to help your group feel at home. It will be my pleasure to pass along your encouraging words to our entire staff at our... More 

Menomonee Falls, Wisconsin, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hampton Inn located in East Madison was top notch! From the cleanliness of the room, quality of food served at breakfast to the warm and inviting staff! Stayed in this location 8 nights and was VERY satisfied with the service for the price.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thanks so much for the great review! You hit on so many of the goals we try to accomplish every day at Hampton Inn Madison East, and I'm glad we were able to follow through and make your stay an exceptional one! I know being away from home for 8 days can't be easy, but I'm glad our hotel could... More 

smalltown
Top Contributor
74 reviews 74 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our 2nd stay, but our first was many years ago. So I felt another review was in order. I had read that the hotel had been renovated. We found it to be extremely clean. The 1st floor common area was tidy at all times. Breakfast areas were kept clean and the "free" continental breakfast had many choices. Coffee... More 

Was this review helpful? Yes
Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thank you so much for your kind words about Hampton Inn Madison East! Our entire staff really strives to foster a warm, welcoming environment and I'm so glad you were able to experience this welcome on your last trip to Madison! Whenever you are back through Madison, please stop on by again; it will be our pleasure to serve. Best,... More 

Chicago, United States
1 review
5 of 5 stars Reviewed February 22, 2015

I stayed at the Hampton for one night and it was pretty nice. Staff was very friendly and helpful and the room was extremely neat. Complimentary breakfast the following day was delicious and unlimited. I definitely recommend this place if you can afford it

Review collected in partnership with Hampton

Was this review helpful? Yes
Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thanks so much for sharing your gracious review of Hampton Inn Madison East. I'm glad we were able to exceed your expectations and make your stay memorable. We look forward to the next opportunity to serve. All the best, Phillip More 

Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed February 20, 2015

For such a small town this was a nice hotel in a very convenient location. It is very close to several restaurants and retail establishments. There are also other amenities nearby reducing the amount of driving after a full day of business meetings. As with any hotel, safety is critical. This location felt safe and secure, even when going out... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thank you for taking sharing your review of Hampton Inn Madison East on TripAdivsor! You touched on so many great things that we take pride in every day at the hotel. I hope fellow travelers can use your gracious review to help them make their lodging choice on their next trip to Madison! Please let us know if there is... More 

Milwaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 19, 2015

Great recently remodeled mid-priced lodging. Breakfast was excellent. Rooms were clean and modern. Staff was excellent. Wifi was good. Coffee was good. We were there for a youth hockey tournament and this place was perfect for the team. Pool was great too. For the price I don't think you can do much better.

Was this review helpful? Yes
Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Wow, we really appreciate your great review and it was our pleasure to serve your hockey team last weekend! It's great to see so many teams come through our doors for weekend tournaments up in Sun Prairie. I hope we have the opportunity to serve you and your team again next year (or perhaps even sooner!). Please let us know... More 

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