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Hampton Inn Madison East Towne Mall Area

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4820 Hayes Road, Madison, WI 53704
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Hampton Inn Madison East Towne Mall Area
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Hampton Inn Madison East Towne Mall Area
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257 reviews from our community

Traveler rating
    153
    78
    17
    8
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Eden Prairie, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Booked this hotel for a University event. Space was limited in the city so this was a new place for us to stay. Happily surprised with the whole experience. Staff was great, room was very modern and clean. Motif was appealing. Very close to the mall and restaurants. Easy access to the city.

Review collected in partnership with Hampton

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Little Rock, Arkansas
Top Contributor
120 reviews 120 reviews
46 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Really nice Hampton. Free Parking and Breakfast. Across the street from a Mall and near a ton of restaurants. About a 15 minute drive to Univ of Wisconsin. Right off the highway. 75 miles to Milwaukee.

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Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thanks for sharing this kind review on TripAdvisor! Indeed, we're just a stone's throw from East Towne Mall and a host of restaurants. We hope to serve you again on a future trip! More 

kansas city, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had a wonderful experience at this hotel. The room was comfortable, the staff was friendly and helpful. The property is also conveniently located near restaurants and shopping venues. Easy access to interstate also.

Review collected in partnership with Hampton

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Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thanks very much for sharing this great review with the Tripadvisor community! I'm so glad to hear you had a great experience at our hotel, both with our staff and our facility. Indeed, we are located near many shopping/restaurant options and also just off I 39/90/94. Whenever your travels bring you through Madison again, please come see us again; we... More 

San Francisco Bay Area
Top Contributor
122 reviews 122 reviews
122 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Check-in was fast! The wonderful woman at the front desk (all by herself, mind you) had our key packets ready when we walked in the door. All hotels should be this efficient! Our room was normal size and had a mini-fridge. The bed was comfortable and had all non-feather pillows...allergy sufferers thank you! The bathroom had a shower/tub combo that... More 

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Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Terrific--thanks for the great review! I'm really glad you've found our hotel to be a comfortable spot to stop on your trips to Madison. I'll be sure to pass along your message about the shower head to our maintenance staff--thank you for bringing this item to our attention. We look forward to serving you again soon! Best, Phillip and Staff More 

Ormond Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago

A long day on the road. Made reservations by phone about an hour before arriving and received a discount. We were pleasantly and warmly welcomed when we arrived. The room was very comfortable, clean and spacious. Breakfast was good with nice choices that included fresh fruits.

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Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Awesome! Thanks for sharing this great review! I'm glad our hotel could be a respite from the road--a long drive down 90/94 is always a lot more pleasant with a stop in the middle! Next time you're traveling, give us a call again--it will be our pleasure to serve. Thank you, Phillip and Staff More 

Syracuse, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The rate per night: $145 / night, seemed high and I inquired as to whether our corporate rate had been applied but all of the staff I asked were unsure how to check it on the computer. When I rebooked for my next stay the rate was more in line with my expectations: $117 / night. No one could explain... More 

Review collected in partnership with Hampton

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Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thank you for taking time to review your recent stay at Hampton Inn Madison East. I hope the detail you provided will help future guests make the best lodging decision when traveling to Madison. If you ever have a question about a rate in the future, please don't hesitate to contact myself or another member of our property management team... More 

Monterrey, Mexico
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is everything that you expect from a Hampton Inn, the only issue is the internet speed. It's really slow. The fitness center and pool are ok. It's really close to the mall. They have some kind of breakfast to go that it's really great if you are in a hurry.

Review collected in partnership with Hampton

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Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thanks for sharing this review with the TripAdvisor community! We're always striving to be better and create an unforgettable guest experience. We have contracted our internet service with AT&T and have a great team of customer service representatives that can help with connectivity issues. If you encounter a problem with internet speed again, please give us a call at the... More 

Hudson, WI, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a welcomed sight after a long day on the road... A really nice breakfast that allowed you to make good choices, and be satisfied at the same time. Fruit and lighter choices are not always available.... Nice Job!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thanks for sharing your review of Hampton Inn Madison East! I'm glad we could be a respite from the road! Thanks for highlighting our breakfast choices; indeed, we strive to enable guests to craft terrific breakfasts, appointed exactly the way you like! I'll be happy to share this feedback with our outstanding breakfast attendants. We look forward to serving you... More 

Mantorville, Minnesota
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this Hampton Inn for a University visit. We booked a room with 2 doubles for the three of us. The room was a little small but designed well. The outside wall had a curtain which hid closet space. The bathroom door was sliding instead of swinging to save space. The TV was average sized and they included... More 

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Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Thanks for sharing this great review with the TripAdvisor community! I'm glad you were able to enjoy one of our most updated rooms, with a few great modern touches. We really appreciate the feedback on these pilot rooms--we'll use it for reference when planning future renovations. Please come on by and see us again--it will be our pleasure to serve.... More 

1 review
5 of 5 stars Reviewed April 12, 2015

Excellent hotel in a great location. Everything in tip top shape. The only hotel to ever stay at is a Hampton Inn in my book! Very quiet hotels at a fair value. This hotel is close to the mall and plenty of restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes
Phillip M, Manager at Hampton Inn Madison East Towne Mall Area, responded to this review

Excellent review! Thank you! Indeed, we're fortunate to be by some great restaurants and shopping on Madison's east side. We've got a great team of maintenance and housekeeping professionals that keep our hotel in "tip top" shape--it will be my pleasure to pass your kind words along to them. Thanks again for the great review, and please come back and... More 

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37 photos of this hotel

Management photos: Courtesy of the property manager

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