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Super 8 Madison

2.0 of 5
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4765 Hayes Road, Madison, WI 53704 (Formerly Fairfield Inn)
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1 room 1 adult
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Super 8 Madison
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363 Reviews from our TripAdvisor Community

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Atlanta, Georgia
1 review
3 of 5 stars Reviewed 4 weeks ago

First given a room that was uncleaned, then given a clean room. Room had a dirty washcloth left in it and bed was untidy but clean. Front staff was very friendly and efficient. Room was accommodating - nothing fancy - and very quiet. Not many guests the same week I was there. Did not use breakfast or any other facilities.... More 

Review collected in partnership with Super 8

Helpful?
Thank M4997BPmarkg
Scott V, Manager at Super 8 Madison, responded to this review

Thank you for your comments. I want to apologize for the issues you had at check in and will be reviewing our procedures with the staff to ensure that this does not happen again. On future stays, ask the front desk for a room on the third floor as that floor is all interior access to the rooms. They will... More 

Queensland, Australia
Level Contributor
205 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed January 1, 2016

everything was just a bit ordinary and less than most super 8s I stay in. The check in was a bit clunky, room was clean, breakfast had the typical basics. Would stay again, just not as good as most super 8s

Helpful?
Thank Brandon F
Scott V, Manager at Super 8 Madison, responded to this review

Thank you for your comments. I apologize that the check-in process was not as efficient as it should have been. We are working hard to improve our rooms and bring an elevated experience to our guests and hope that you will come back again and see what changes we have made! More 

Milwaukee, Wisconsin
2 reviews
5 of 5 stars Reviewed December 14, 2015

I like to say i enjoy staying at the super 8 on hayes road east.in madison wis.i have good service while i stayed there.i can say that i will tell my friends to stay there also,the general manger scott.is polite and nice and the staff is also very nice.i will be back

Review collected in partnership with Super 8

Helpful?
Thank christinek140
Scott V, Manager at Super 8 Madison, responded to this review

Thank you so much for your kind words and your willingness to recommend us to others! We will pass along your comments to the staff as they enjoy hearing positive feedback. We look forward to your next visit with us! More 

Edmonton, Canada
1 review
2 of 5 stars Reviewed November 27, 2015

The carpets obviously have not been vacuumed thoroughly in a long time. Very noisy due to highway noise and the walls very thin. Decor has not been updated. Our first room had an unflushed toilet, so we asked to move. Price too high for the value. Also it's very hard to get into this hotel if you go out for... More 

Review collected in partnership with Super 8

Helpful?
Thank Sandy N
Scott V, Manager at Super 8 Madison, responded to this review

On behalf of the entire staff, I want to apologize for the problems you had while you were here with us. We are in the middle of a complete renovation of all of our guest rooms with updated décor and amenities and would like to offer you an opportunity to return once the process is complete so you are able... More 

Travelers are raving about these Madison hotels

Detroit, Michigan
1 review
1 of 5 stars Reviewed November 15, 2015

Initial check in was easy and person was helpful but everything went downhill from there. The room had a bad odor and the towels and sheets were dirty. Looked like they were just reused. Needed to print some stuff and the printer was broken. The new desk person in the morning was useless and unable to assist in any way.... More 

Review collected in partnership with Super 8

Helpful?
Thank smokingjoe18
Scott V, Manager at Super 8 Madison, responded to this review

Thank you for taking time to review your recent stay with us. I apologize that you had issues during your stay with us. As for the room, if there were issues, we would have liked the opportunity to move you to a different room to clear up those problems. I was sorry to hear that the morning person did not... More 

Madison, Wisconsin
2 reviews
1 of 5 stars Reviewed November 8, 2015

This facility uses a water softener. What this means: a nice hot shower will inevitably end in an inability to rinse the soap off your body. Will not stay here again.

Review collected in partnership with Super 8

Helpful?
Thank greatdane1009
Scott V, Manager at Super 8 Madison, responded to this review

Thank you for taking time to review your stay with us. I am sorry that you did not have a pleasant stay with us. We generally do not have any complaints about the water from our guests. I have alerted our maintenance department to look into the matter. We hope that this one unfortunate incident will not sour your overall... More 

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