We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Madison

Hotel website
Hotel deals
4402 E Washington Ave, Madison, WI 53704
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Crowne Plaza Hotel Madison
Professional photos View all
Browse nearby
Crowne Plaza Hotel Madison
Add Photo Write a Review

340 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    74
    97
    81
    50
    38
See reviews for
79
58
27
125
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Any
English first
  • All months
    (340)
  • Mar-May only
    (60)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (53)
All months
St. Louis, MO
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were looking to stay on the east side of Madison, to make a stop while headed to the north woods. This ended up being a great stop. All non-smoking, refurbished rooms, clean and lovely pool, spa, and exercise room. Close to restaurants and a mall. We got this on an opaque site, but I would choose it again.

Was this review helpful? Yes
Milwaukee, Wisconsin
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was our first time staying this hotel. We requested a room in "the quiet zone" as my husband is a light sleeper. We both slept well and found the room perfectly comfortable. There was an odd situation with the ice machine. There was not a 'fridge in the room so I attempted ( three times unsuccessfully) to retrieve ice... More 

Was this review helpful? Yes
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear Chrisa I, Thank you for your recent review. We are pleased that your stay here was enjoyable and that your husband was able to get a good night’s sleep. Thank you for making us aware of the problem you encountered with the ice machine, as it allows us to address it immediately. We hope that you will come back... More 

Decatur, Illinois
Level Contributor
130 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel to stay in when travelling through the Madison area. It is close to the highway and shopping. There are several restaurant choices nearby. The is a nice pool and hot tub and fitness center there.

Was this review helpful? Yes
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear Diana R, Thank you for your recent review. We are very pleased that your stay with us was enjoyable. It is our goal to provide every guest with that “home away from home” experience. Please come back and visit us again soon next time you are traveling to Madison! Enjoy your day. More 

Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed at the crowne plaza again the last couple of day on business as I do from time to time. During my last trip I gave the hotel a rating of 4 as my stay was mostly favourable but I cannot say the same this time around. The staff was courteous as usual and the hotel was clean as... More 

Was this review helpful? Yes
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear Pat M, Thank you for your recent review. We’re sorry to hear that your stay with us was not as you hoped. We appreciate your bringing these issues to our attention so that we may address them immediately. We understand that you have many choices for your hotel stays and thank you for choosing the Crowne Plaza Madison. Please... More 

North Dakota
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Crowne Plaza Madison is a great hotel. I was traveling back home to North Dakota and decided to overnight in Madison. I checked in about 1AM and was greeted by very nice gentleman at the front desk. He checked me quickly and I was on my way to get some rest. I was given a king room which was very... More 

Was this review helpful? Yes
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear Fosworld23, Thank you for your recent review. We are pleased that your stay with us was comfortable and restful. The room type that Greg (our Front Desk Agent) gave you was one of our King Suites. We’re happy you enjoyed the space and the amenities. Thank you for staying with us at the Crowne Plaza Madison and we trust... More 

Eau Claire, WI
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We had a one night stay this weekend. Hotel met needs but we had a annoying noise that was very evident in our room (237) that was constant. Perhaps HVAC issue. It was from outside the room and turning up or down room fan had no affect. When we inquired at the desk the manager said that it was not... More 

Was this review helpful? Yes
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear Kaese, Thank you for your recent review. We know that you have many choices for your hotel needs in Madison and we are pleased that you chose the Crowne Plaza. Thank you for bringing these maintenance issues to our attention as it allows us to address them immediately. We trust that your overall stay with us was a pleasant... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Beautifully decorated, but the fire alarm went of for about 2 minutes at 3 AM... not exactly the "peaceful retreat from the kids" we had planned. A massive adrenaline rush and thinking your life may be in danger makes it a bit difficult to return to sleep. The fact that it only lasted 2 minutes or so indicates that it... More 

Was this review helpful? Yes
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear Dallord, Thank you for your recent review. Please accept my sincere apologies for the inconvenience that the fire alarm caused you and your family. Rest assured our Security Officer was vigilant about clearing the building and ensuring that no guest was at risk. Our fire panel locates the source of the alarm trigger and it was determined that it... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed June 30, 2015

This hotel was wonderful-I would recommend it to anyone looking for a high end hotel. We went there for an overnight stop on the way to Cumberland Wisconsin and it was a busy Saturday night. They had several weddings and we got the last available room which ended up being on the club floor. This place would be great for... More 

Was this review helpful? Yes
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear L3lebanon, Thank you for your recent review. We appreciate all of your kind feedback and it sounds like you enjoyed your stay with us. It is our commitment to have each and every guest have the “home away from home” experience. We understand that you have many choices for your hotel needs in Madison and are elated that you... More 

Level Contributor
94 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 22, 2015

We stayed at this hotel for a weekend away in Madison, and found it to meet our basic needs. It was conveniently located for a reasonable drive downtown, to area restaurants and nightlife, as well as a the movie theater nearby. The hotel was clean and seemed a bit updated, which was nice.

Was this review helpful? Yes
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear Cosmopolite22, Thank you for your recent review. We are pleased that your stay with us was an enjoyable one. There are definitely a lot of things to do in close proximity to the hotel and it sounds like you found some of them. We also understand that there are many options for hotel lodging needs in Madison and are... More 

Chicago, Illinois
Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 21, 2015

The interior or this hotel is lovely. Newspapers and cold water station and fruit at check in desk. The pool is at the front and makes quite the lovely picture. Room was nice...although the queen bed was really a double. Was there for a two night stay. Heard other guests.....heard the shower water being turned on, heard the next door... More 

Was this review helpful? Yes
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear Paris435805, Thank you for your recent review. I am sorry that your stay was not the best and do thank you for bringing these issues to my attention. If at all possible, I would appreciate if you would contact me via the hotel phone number so that I may chat with you further. We are pleased that you chose... More 

Questions? Get answers from hotel staff and past guests. Ask a question

406 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (17)
Viewed
Dining (3)
Viewed
Bathroom (8)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
0:24
Videos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (364)
Viewed
Hotel & grounds (141)
Viewed
Dining (28)
Viewed
Business center/function rooms (12)
Viewed
Room/suite (106)
Viewed
Bathroom (6)
Viewed
Pool/beach area (9)
Viewed
Other (62)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Madison hotels
0.7 mi away
Howard Johnson Plaza Hotel Madison
0.7 mi away
Comfort Inn & Suites Madison Airport
1.3 mi away
Cambria Suites
Cambria Suites
#5 of 63 in Madison
4.5 of 5 stars 301 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Courtyard by Marriott Madison East
0.6 mi away
BEST WESTERN East Towne Suites
0.8 mi away
Hampton Inn Madison East Towne Mall Area
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay