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All 63 Madison hotels

Baymont Inn & Suites Madison West

2.5 of 5 Hotel   |   8102 Excelsior Drive, Madison, WI 53717
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Ranked #41 of 63 Hotels in Madison
A recent review
4 of 5 stars reviewed 1 week ago
Deb B Mosinee
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383 reviews from our community

Traveler rating
    103
    125
    81
    51
    23
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120
64
30
131
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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1 review
2 of 5 stars Reviewed yesterday NEW

Got it for about 80 a night. There were other hotels with same price but we decided on this one because it had a bar. No elevator to second floor. Bath tub was dirty and cracking (pieces actually falling off) and room seemed to just have a quick once over. Weird smell too. Not worth it until they redo. Not... More

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Mosinee
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Hotel was nice, clean, updated. Pool area was nice, although building set-up was a bit odd.....had to walk through the pool or outside through the courtyard to get to the lobby/breakfast area. Breakfast was sufficient, although could have been better, with more selection. Didn't even have a make your own fresh waffle station, which seems to be a standard for... More

Review collected in partnership with Baymont Inn & Suites

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Kersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The location of this motel was handy for us. Near many restaurants. The motel is in need of some maintenance. Our bathroom had a lot of mold in it. Also there never was enough towels. Also the shuttle wasn't running from the airport the night we arrived even though many flights came in at that time.

Review collected in partnership with Baymont Inn & Suites

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Gurnee
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

The location wasn't bad but the hotel needs updating. There was dust all along the baseboards of the room. The "reading" lamp was so dim that I dare anyone to read under it ... you had to put all the lights on in the room to have decent light in the room. The room itself smelled musty and damp but... More

Was this review helpful? Yes 1
Baymontmw, Front Office Manager at Baymont Inn & Suites Madison West, responded to this review

Thank you for your review. I'm sorry to hear about you stay. Please know we are making note to these needed updates. Since your departure we have been in touch with our housekeeping department to attend to the dust along the base board. Again, we appreiciate all feedback, and hope to see you again on your next visit. Much Thanks!... More

Dayton, Ohio
1 review
2 of 5 stars Reviewed 2 weeks ago

Cleanliness: There was a line of dust all along all of the baseboards. There was a used facial tissue under the TV stand. There was some sort of hard water, soap scum buildup on the metal portions of the tub. Decor:There were extension cables with multi outlet attachment’s strung all over the room in an attempt to power everything.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Baymontmw, Front Office Manager at Baymont Inn & Suites Madison West, responded to this review

Dear Brady, Thank you for staying at the Baymont Inn, Madison. I am very sorry that your stay did not live up to your expectations. We take great pride in our cleanliness, and we feel badly when we fall short in the eyes of our guests. Since your departure we have been in touch with our housekeeping team to address... More

Okemos, Michigan, United States
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We reserved 2 rooms at the hotel, 1 for us, 1 for the kids. The kids room was clean but smelled weird. Our room was bad. The leg on the stuffed chair was broken but the chair was propped up in such a way that no tilt was noticeable, so when I sat down I nearly pitched right out. That... More

Was this review helpful? Yes 1
Baymontmw, Front Office Manager at Baymont Inn & Suites Madison West, responded to this review

Thank you, Holly I am embarrassed to read this. My deepest apologies go to you for having to move over three times. I can assure you that these rooms were addressed with our housekeeping department, and we, the management team, are thoroughly inspecting rooms on a regular basis to assure this does not happen to any future stay. I do... More

Marshfield, Wisconsin
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed here before, a nice place for the money. Had a suite, very comfortable and conducive to work.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Baymontmw, Front Office Manager at Baymont Inn & Suites Madison West, responded to this review

Dear Robert, Thank you for the kind words! we appreciate the review, and are excited to welcome you again the next time you are in the area. Have a great day! Kristen More

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Just off the beltline, this hotel is a good spot for an overnight stay in the area. Hallway and stairway carpeting could be better taken care of, but the rooms are just fine if you are looking for something not too posh, but clean.

Was this review helpful? Yes
Baymontmw, Front Office Manager at Baymont Inn & Suites Madison West, responded to this review

Dear Nancy, We are glad to hear you enjoyed your stay. I agree, the location is very convenient off of the belt line. Thank you for the review! Best, Kristen More

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Additional Information about Baymont Inn & Suites Madison West

Address: 8102 Excelsior Drive, Madison, WI 53717
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Madison West 2.5*
Number of rooms: 129
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Also Known As:
Baymont Inn & Suites Madison West Hotel Madison
Baymont Inn And Suites Madison West
Baymont Inn Madison West
Madison Baymont Inn

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