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All 63 Madison hotels

Baymont Inn & Suites Madison West

2.5 of 5 Hotel   |   8102 Excelsior Drive, Madison, WI 53717
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61%
Ranked #39 of 63 hotels in Madison
A recent review
3 of 5 stars reviewed yesterday
Artmulh Chicago
  • Overview
  • Reviews (352)
  • Photos (21)
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352 people have reviewed this hotel

Traveler rating
    97
    118
    74
    42
    21
See reviews for
107
57
29
123
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Chicago
1 review
3 of 5 stars Reviewed yesterday NEW

The Hotel smells old and musty. Also the chlorine smell from pool permeates the hotel. However that said the rooms were clean and adequate considering the price.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Potomac, Maryland
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW

Room was large but furnishings, carpeting, and cloth covered furniture were all very worn. I had to call for service to reset the TV. In-room safe did not work and a fee for the safe was on my bill. I had to request to have it removed, which they did without question. Linens were clean. Room was quiet. Breakfast offered... More

Was this review helpful? Yes
Baymontmw, Manager at Baymont Inn & Suites Madison West, responded to this review

Dear Guest, First of all let me thank you for taking the time to write your review on TripAdvisor. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at Baymont Inn & Suites. I am glad to know that you found your room to be clean and quite.... More

Madison
1 review
2 of 5 stars Reviewed 1 week ago

lots of confusion over the rate. I found a rate on the Baymont website but when I got to the property I was told I needed to book the room online in order to get that rate. Later, someone else at the check in desk told me that I didn't need to do that - I should have been able... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Baymontmw, Manager at Baymont Inn & Suites Madison West, responded to this review

Dear Sandra, Thank you for your TripAdvisor review of our Baymont Inn & Suites property. I apologize for any inconvenience you may have experienced during your stay with noise from the toilet...it has been taken care of. We would have gladly taken care of it during your stay. I am sorry for the confusion over your rate. Please give me... More

Cincinnati
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

I can't believe this hotel has decent ratings on google and other websites! This was probably the worst hotel I have ever stayed in. We checked in and the front desk employee was friendly enough but as soon as we walked into our room there was an overwhelming smell of mildew and mold, we looked in the bathroom and the... More

Was this review helpful? Yes
Baymontmw, Manager at Baymont Inn & Suites Madison West, responded to this review

Dear Meheals, Thank you for reaching out and writing your review on Tripadvisor. I am so sorry you were not satisfied with the accommodations of your room and overall condition of the hotel. I was able to identify the two rooms you stayed in. Our housekeeping and maintenance team were informed and are working on those rooms and we will... More

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pretty nice place especially for the price. Pool and spa were the perfect temperature and the perfect size. They could use some lounge chairs. Good happy hour, but nothing on Sunday.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Baymontmw, Manager at Baymont Inn & Suites Madison West, responded to this review

Dear Guest, Thank you very much for sharing such a wonderful review of our hotel here on TripAdvisor. I am glad to hear that you enjoyed our heated pool and spa. I am sorry if you didn't get a lounge chair...we do have them. Feel free to ask Front Desk on your next visit. Happy to know that you were... More

Madison
1 review
5 of 5 stars Reviewed 2 weeks ago

clean room, friendly staff, minutes from good restaurant's and downtown area, beds could be softer though

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Baymontmw, Manager at Baymont Inn & Suites Madison West, responded to this review

Dear Chad, Thank you for sharing your recent experiences of the Baymont Inn & Suites with the TripAdvisor community, I am very happy to hear about your positive experience. I am excited to hear that our staff was very friendly during your stay; we always want to be a positive part of all of our guest’s experiences. Thank you again... More

Madison, Wisconsin
Top Contributor
143 reviews 143 reviews
66 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is in good location near offices. Room is on the smaller side, so is the bathroom. Breakfast is just OK and standards. Friendly guest service. May or may not come back, depending if there are better options in the area.

Was this review helpful? Yes
Baymontmw, Manager at Baymont Inn & Suites Madison West, responded to this review

Dear Guest, Thank you for sharing your Baymont Inn & Suites experience here on TripAdvisor. I'm so pleased to hear that you enjoyed the hotel and the West Side of Madison community! We are so fortunate to have so many wonderful restaurants and shops in walking distance. Sorry to hear that our breakfast was just ok. I appreciate your comment... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed from June 30- July 4 2014. It was a wonderful room with great service. From the person at the desk, the maid who kept our room so clean to the ladies who made breakfast. The price was right as well. All in all we had a great experience here and will stay there again if... More

Was this review helpful? Yes
Baymontmw, Manager at Baymont Inn & Suites Madison West, responded to this review

Dear Alice, Thank you for taking the time and writing such a wonderful review about our property on TripAdvisor! I am so pleased to hear that our hotel suited your needs while in Madison/Middleton. I will sure to share your comments about our well trained staff with them. We look forward to seeing you again in the future! Kind Regards,... More

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Additional Information about Baymont Inn & Suites Madison West

Address: 8102 Excelsior Drive, Madison, WI 53717
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Madison West 2.5*
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Also Known As:
Baymont Inn And Suites Madison West
Baymont Inn & Suites Madison West Hotel Madison
Baymont Inn Madison West
Madison Baymont Inn

21 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Baymont Inn is the best hotel value, whether traveling for business or pleasure. Located one hour from Milwaukee, WI and two hours from Chicago, this Madison WI hotel is just minutes from downtown, WI State Capitol, University of Wisconsin Madison, UW Madison campus – Camp Randall Stadium, the Kohl Center, Monona Terrace Convention Center, the Alliant Energy Center, and many more destinations. The Baymont Inn and Suites Madison WI offers lodging with free wireless high speed internet access along with free airport shuttle transportation to/from the Madison, WI Airport ... more   less 
Number of rooms
129

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