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All 64 Madison hotels

Baymont Inn & Suites Madison West

2.5 of 5 Hotel   |   8102 Excelsior Drive, Madison, WI 53717
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Ranked #44 of 64 Hotels in Madison
A recent review
3 of 5 stars reviewed 3 days ago
David S San Antonio, Texas
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420 reviews from our community

Traveler rating
    112
    132
    96
    54
    26
See reviews for
128
68
31
144
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 2 nights. The hotel has basic amenities including free breakfast and WIFI. It is very convenient to most of the places we needed to go on Madison. The hotel staff were good . Since we didn't like our room facing the swimming pool because of noise, the staff changed to another room facing outside.... More 

Was this review helpful? Yes
Baymontmw, Guest Relations Manager at Baymont Inn & Suites Madison West, responded to this review

Dear Manas R, Thank you for all of your kind words about our staff and the hotel! I’m so happy to hear we were able to accommodate you and move you to a room more to your liking and that you found our beds comfortable. Please come visit us again the next time you are in Madison! Best, Adanze K.... More 

Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Friendly, helpful staff. Happy hour was great fun. Free pizza and popcorn. Would stay here again for sure. Ned was too hard for me, but they do that because hard beds last longer. Overall great hotel.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Baymontmw, Guest Relations Manager at Baymont Inn & Suites Madison West, responded to this review

Dear T3072QUstevenw, I am so happy you enjoyed your stay with us!!! Thank you for your comments about our staff and facilities, I will be sure to pass them on to everyone. We would love to have you as our guest once more, please come back anytime! Best, Adanze K. Guest Services More 

Wisconsin Dells, Wisconsin
Contributor
18 reviews 18 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I got stranded in Madison due to the weather. I was calling different resorts to see if I could get a state rate. I called here the person told me that yes I could get my special rate. I got there and told the person that I was the one that called about a room. The front desk person booked... More 

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Rockford, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The Baymont Inn on Excelsior Drive in Madison, Wi was disgusting. It was coated with dust in the room I was in. It's very outdated, didn't have elevators, was filled with old dirty men walking around, and was just an awful experience. The room I was in also didnt have towels in it and I of course I didn't notice... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Baymontmw, Guest Relations Manager at Baymont Inn & Suites Madison West, responded to this review

Dear 728tarab, Thank you for sharing your candid review about your stay and our property. I must say I am both sad and embarrassed to read you were so dissatisfied with your stay. This is absolutely not typical of our guest’s experiences. Clearly our standards for service and cleanliness were not met in this instance, and I sincerely apologize for... More 

Green Bay, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 27, 2015

We had two rooms and we stayed at the Baymont for 6 days. Checking in was straightforward. the one thing I do hate is when hotels charge you inadvance for the use of the safe. And when asked if they can take it off now the gentleman got a little snippy with me. The beds were the best part of... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Baymontmw, Guest Relations Manager at Baymont Inn & Suites Madison West, responded to this review

Dear dwightiam, Thank you for your candid review. Unfortunately the safe fee charge is automatically added to each bill and can not be removed at the time of check in. However, we will gladly refund the safe fees at the time of check-out upon your request. I apologize for your dissatisfaction regarding our breakfast; we want all of our guests... More 

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Additional Information about Baymont Inn & Suites Madison West

Address: 8102 Excelsior Drive, Madison, WI 53717
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Madison West 2.5*
Number of rooms: 129
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Also Known As:
Baymont Inn And Suites Madison West
Baymont Inn & Suites Madison West Hotel Madison
Baymont Inn Madison West
Madison Baymont Inn

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