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Holiday Inn Express Mesa Verde-Cortez

#3 of 17 Hotels in Cortez
Certificate of Excellence
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2121 East Main Street, Cortez, CO 81321
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1 room 1 guest
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Holiday Inn Express Mesa Verde-Cortez
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509 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wickenburg, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A uniquely designed and furnished facility . . . a gem! From front desk staff onward everyone was very pleasant and welcoming. Notably, the breakfast room ladies were -- dare I say it? -- older and very service-oriented unlike the typical attendants. (Other HIE owners could take a lesson about service here!) A bit more costly, but . . .

Was this review helpful? Yes
Justin V, General Manager at Holiday Inn Express Mesa Verde-Cortez, responded to this review

188Tom! You made our day up here!! Thank you for your kind words, your going on a TA wall of fame in the lobby!! (and you made Madonna blush!!) Hope you are having a great day !!! More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

My kids loved this hotel. They had a blast sleeping and hanging out in the kids fort in our room. They also enjoyed an evening swim and pancakes. I appreciated the southwest decor and cozy seating area above the lobby. Other than over zealous housekeeping waking up the kids, we enjoyed this hotel.

Was this review helpful? Yes
Justin V, General Manager at Holiday Inn Express Mesa Verde-Cortez, responded to this review

Hey! Zealous is a great word to describe our housekeeping team, lol! I am sorry if they woke you up early, ugh. We should not be knocking on any doors until 11:00am, I will look into it with my awesome head housekeeper today. have a great day!! More 

Orlando, Florida
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Old hotel that has been updated. Very clean nice rooms. April..at the front desk was very nice & helpful. This town was close to Durango so we could take the train up to Silverton, Co. So it was handy to the surrounding areas.

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Justin V, General Manager at Holiday Inn Express Mesa Verde-Cortez, responded to this review

Linda S! Thanks for the awesome review! I will make sure to acknowledge April in front of the team! That train ride to Silverton is AWESOME! Have a great day! More 

Gardnerville, Nevada
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not a cookie-cutter hotel from the chain. Even the mirrors in the rooms had been expecially designed for the Mesa Verde proximity location. On the edge of town, but a great place to stay when visiting that part of Colorado.

Was this review helpful? Yes 1
Justin V, General Manager at Holiday Inn Express Mesa Verde-Cortez, responded to this review

GingerSnap728! Thanks for the great review! How did you like Mesa Verde National Park? My favorite tour is Balcony House; its the most FUN you can have at the park!! Have an awesome day!! More 

SF Bay Area
Level Contributor
127 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful, new three-story hotel with Southwestern-themed décor both in the public areas and the individual rooms. It has an elevator. The indoor pool and Jacuzzi are in a room reached by a hallway off the lobby. The second floor has a large area with couches and chairs which overlooks the lobby. Between the SW themed furnishings and... More 

Was this review helpful? Yes 1
Justin V, General Manager at Holiday Inn Express Mesa Verde-Cortez, responded to this review

janiewall! Thanks for the awesome review! While we are flattered by your perception of our youthful appearance, we were born in 1985, so, how awesome is that!! Nothing better than being told you look younger than you are! Have a GREAT day and we hope to see you back again soon!! More 

Longmont, Colorado
Level Contributor
306 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Friendly staff...not sure their computer system is working as I was given the key to a room that was occupied - surprise! Large complex with some limited business amenities. Clean room, great breakfast selection. Indoor pool and outdoor patio space. Typical chain....

Was this review helpful? Yes 1
Justin V, General Manager at Holiday Inn Express Mesa Verde-Cortez, responded to this review

Mark 107! Oh No! That's one of our nightmares as hoteliers, and it looks like it came true with you! This is crazy important to us all and I will make sure my FDM and all her kids at the desk know what they are doing and will find out what went wrong. We have a pretty elaborate system of... More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This location epitomizes why I became an IHG Rewards Club member. From the moment you walk in, you sense quality. The rooms are clean, spacious, modern, and comfortable. The beds (especially the pillows) are very comfortable, the bathrooms are clean and modern as well. The pool area was an A+. It was well-lit via skylights and two walls of windows... More 

Was this review helpful? Yes 1
Justin V, General Manager at Holiday Inn Express Mesa Verde-Cortez, responded to this review

Aaron L! So happy you enjoyed your stay and feel we were worth what you paid, it is the highest compliment we can get, other than being told we were a screaming deal for the price, but we do not get that too much when our rate is above $190. Sorry they were swapping out routers while you were here.... More 

Denver, CO
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I am a IHG member and am very loyal to the Holiday Inn Express Brand. If there is a HIE in the city I am visiting, I will stay there without even looking at other hotels, hence why I chose this location. Normally, being an IHG member and booking through the hotel directly gets you better rooms, but not in... More 

Was this review helpful? Yes 1
Justin V, General Manager at Holiday Inn Express Mesa Verde-Cortez, responded to this review

Garfieldluvr!! What a crummy stay! I just had a bad stay reading about your bad stay, ugh! Sorry the room location sucked and it was noisy all night. That's a tough issue. We get some people who love the rooms located where you were and others who HATE them. Wish we had other options when you arrived. We start our... More 

Lake Elmo, Minnesota
Level Contributor
452 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has unusual SW decore. Petroglyphs embossed on the tile. And also around the mirror in the bathroom. Our room was excellent. Clean and comfortable. The staff was pleasant and efficient. And the breakfast was varied and well prepared. AND there were more than enough tables to sit at.

Was this review helpful? Yes 1
Justin V, General Manager at Holiday Inn Express Mesa Verde-Cortez, responded to this review

From One Addicted Traveler to another, Thank you for appreciating who we are and how we do things. We do not always get it right and sometimes, its like watching the three stooges when we are trying to recover from a failure, only not so funny. Love that you enjoyed your stay. Keep on keepin on! More 

Clarksville, Arkansas
Level Contributor
64 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is clean and well decorated. Staff was pleasant and helpful with restaurant recommendations. Breakfast was typical HIE fare, pancakes, eggs, sausage, etc. It was well stocked and clean. Pool was maintained well. Temperature for pool and hot tub were posted in the pool area. A dry sauna was available. AC in room worked well and had a fan setting... More 

Was this review helpful? Yes
Justin V, General Manager at Holiday Inn Express Mesa Verde-Cortez, responded to this review

lodeiapple! What an awesome review!! Were happy that you enjoyed breakfast, Sorry about the munchkins and some of our structural issues, we are doing the best we can and I appreciate your understanding. Hope you are having a great day! More 

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