We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SunBay Resort

4810 Central Avenue, Hot Springs, AR 71913
SunBay Resort
Write a Review

69 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
There are newer reviews for SunBay Resort
See the most recent reviews
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 2, 2014

They didn't have our week down even though we confirmed in December. Put us in a dungeon with broken a/c. Offered us to stay in an old, unremolded building. Said if we would have gotten in before the other guests arrived they would have given us the room we paid for. My husband is a minister and couldn't skip services... More 

Was this review helpful? Yes 3
Memphis, Tennessee
1 review
2 of 5 stars Reviewed May 26, 2014

We spend 2 nights there during the Memorial Holliday. The room was ok but we had no cleaning service at all. We left our room early morning and we saw 2 young girls do the cleaning of our flour. When we came back by 5 pm that evening we found the girls skipped cleaning our room for some reason. When... More 

Was this review helpful? Yes
Alta Vista
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 17, 2014

The location of this resort is great and provides easy access to other areas but is quiet and feels secluded when you are here. We had a really nice view and enjoyed using our patio for some relaxation time. Staff was pleasant and helpful. Restaurant on site was good but rather pricey. We enjoyed having a full kitchen for breakfast... More 

Was this review helpful? Yes 1
Fayetteville, Arkansas
Top Contributor
123 reviews 123 reviews
41 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed April 18, 2014

We enjoyed our stay. We only stayed a couple of days but it's set up very nice for an extended stay. There is a full kitchen and laundry room in the suite. There is a restaurant on site. If you want to eat at the restaurant go early. We tried to get in but it was going to be over... More 

Was this review helpful? Yes
NW Arkansas
Top Contributor
85 reviews 85 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 6, 2014

This is an older property, but still in good condition. We really enjoyed the heated pool for late March and the Back Porch restaurant is excellent. Our air conditioner quit while we were there and the staff had a service man repair it while we were out to dinner. Our room was overlooking the lake where the kids could watch... More 

Was this review helpful? Yes 2
Guthrie, Oklahoma
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 18, 2014

We stayed here a few years ago and really didn't enjoy the room we had (we were in the lodge); however, when we booked this time we ended up in the Villas - all the difference in the world. Still the great amenities (indoor/outdoor swimming pool, tennis court, etc) but a much bigger room, a huge kitchen, whirlpool bathtub, apartment... More 

Was this review helpful? Yes 1
Mansfield, Texas
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 12, 2014

Just walked in from a trip cut short by the "general manager" of Sunbay Resort in Hot Springs Arkansas. My mom an owner of a condo at Sunbay since 1981 myself and my daughter went to spend Spring Break at Sunbay. We paid an exchange fee since her week is in November. When we arrived the condo smelled of mildew... More 

Was this review helpful? Yes 10
Prattsville, Arkansas, United States
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2014

My husband was able to get a last minute Valentine's night room which included a fireplace and jacuzzi tub! The bed was one of the most comfortable that I have slept in at a resort, but that was only after spending the night drinking wine and eating cheesecake-filled chocolate covered strawberries by the fire! What a treat!

Was this review helpful? Yes 1
Garland, Texas
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 17, 2013

This was our second visit to SunBay Resort. The receptionist wasn't very helpful like the first visit. They seem preoccupied with themselves than with the guest. However, the unit we stay in was clean and well kept. The kitchen was sufficient but if you have children, you'll have to wash the dishes quite often. The pots and pans were workable.... More 

Was this review helpful? Yes 1
Auburn, Alabama
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 8, 2013

We stayed a week in the J units away from the main building. Check in was prompt. The condo was spacious but some furniture and the tvs need update. The kitchen and washer and dryer were a big plus. The J units have a separate pool, which was great for the kids. No spectacular lake view here, but for a... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (36)
Hotel & grounds (3)
Room/suite (12)
Dining (3)
View from room (12)
Bathroom (2)
Family/play areas (1)
Pool/beach area (1)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay


Questions? Get answers from hotel staff and past guests. Ask a question