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4810 Central Avenue, Hot Springs, AR 71913
Hotel amenities
SunBay Resort
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46 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Fayetteville, Arkansas
Top Contributor
110 reviews 110 reviews
40 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay. We only stayed a couple of days but it's set up very nice for an extended stay. There is a full kitchen and laundry room in the suite. There is a restaurant on site. If you want to eat at the restaurant go early. We tried to get in but it was going to be over... More

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NW Arkansas
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an older property, but still in good condition. We really enjoyed the heated pool for late March and the Back Porch restaurant is excellent. Our air conditioner quit while we were there and the staff had a service man repair it while we were out to dinner. Our room was overlooking the lake where the kids could watch... More

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Guthrie, Oklahoma
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 18, 2014

We stayed here a few years ago and really didn't enjoy the room we had (we were in the lodge); however, when we booked this time we ended up in the Villas - all the difference in the world. Still the great amenities (indoor/outdoor swimming pool, tennis court, etc) but a much bigger room, a huge kitchen, whirlpool bathtub, apartment... More

Was this review helpful? Yes 1
Mansfield, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 12, 2014

Just walked in from a trip cut short by the "general manager" of Sunbay Resort in Hot Springs Arkansas. My mom an owner of a condo at Sunbay since 1981 myself and my daughter went to spend Spring Break at Sunbay. We paid an exchange fee since her week is in November. When we arrived the condo smelled of mildew... More

Was this review helpful? Yes 2
Prattsville, Arkansas, United States
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 16, 2014

My husband was able to get a last minute Valentine's night room which included a fireplace and jacuzzi tub! The bed was one of the most comfortable that I have slept in at a resort, but that was only after spending the night drinking wine and eating cheesecake-filled chocolate covered strawberries by the fire! What a treat!

Was this review helpful? Yes 1
Garland, Texas
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 17, 2013

This was our second visit to SunBay Resort. The receptionist wasn't very helpful like the first visit. They seem preoccupied with themselves than with the guest. However, the unit we stay in was clean and well kept. The kitchen was sufficient but if you have children, you'll have to wash the dishes quite often. The pots and pans were workable.... More

Was this review helpful? Yes 1
Auburn, Alabama
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 8, 2013

We stayed a week in the J units away from the main building. Check in was prompt. The condo was spacious but some furniture and the tvs need update. The kitchen and washer and dryer were a big plus. The J units have a separate pool, which was great for the kids. No spectacular lake view here, but for a... More

Was this review helpful? Yes 1
Houston, Texas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 1, 2013

We got Hot Tub Rash (Pseudomonas dermatitis / Folliculitis) after we stayed and used the hot tub inside the condo, during visit in June 2013. These rushes are very very itchy, and all over our body around 20 rashes on both our arms/legs/backs. They took almost a month to get healed. We do not recommend to use their hot tub.... More

Was this review helpful? Yes 2
Sachse, Texas, United States
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 11, 2013

Three of the seven days we stayed here in unit A9, we had water leaking from the unit above us into our master bath rendering it unusable - no apologies (from anyone other than Derek in maintenance when he came to our unit the 2nd time this occurred), no offer to move us to another unit, no communication from management... More

Was this review helpful? Yes 4
Fort Myers, Florida
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 10, 2013

Rudest general manger i ever seen!!! Pool chairs had grease all over them, when i told gm he said oh well!! But did pay for my 50 dollar shirt with some fight!! Never stay here again and will write a review in my magizine NAST PLACE, DO NOT STAY HERE!!!

Was this review helpful? Yes 6

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Additional Information about SunBay Resort

Also Known As:
Sunbay Hotel Hot Springs
Sunbay Hotel
Address: 4810 Central Avenue, Hot Springs, AR 71913
Location: United States > Arkansas > Hot Springs
Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #8 of 19 Specialty lodging in Hot Springs
Price Range (Based on Average Rates): $$

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