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4810 Central Avenue, Hot Springs, AR 71913
Hotel amenities
SunBay Resort
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65 reviews from our community

Traveler rating
    11
    24
    12
    9
    9
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22
20
Solo
0
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Aledo, Illinois
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 26, 2014

I did not feel we got value for our money. It was like walking back into 1960. The staff was friendly and it was clean. It is on the lake but mostly the view was of boat docks and buildings. It was a very smalll unit with no real amenities. Would not stay here again.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 24, 2014

Wonderful huge 2 bedroom unit with full kitchen, massive Jacuzzi tub, amazing lake views, heated swimming pools, new big screen Tvs, free WiFi, perfect leather sofa and chairs, large comfy bed with great pillows, access to extensive athletic club. We love it here and we come back year after year after year. I would never think about staying anywhere else.

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

The villas on the lake are absolutely beautiful. The have a fire place, jacuzzi, lock off guest room, full kitchen, laundry in villa, very large 4 poster bed, wet bar and a full balcony to view the gorgeous lake!! The staff are pleasant and will to help in any way they can. As far as a timeshare, I feel the... More 

Was this review helpful? Yes 2
Smithville
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 11, 2014

My 2 daughters and 2 grandchildren stayed here last week. We loved the staff, the condo and especially the view. It has very nice villas. The whirlpool tub was huge and we all loved it. We have stayed here several times and really like it. The staff is very helpful.

Was this review helpful? Yes 2
Longview, Texas
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 4, 2014

Very private and right on Lake Hamilton. Huge jacuzzi tub! Fireplace, washer and dryer. Nice location with easy access to shopping and restaurants. The only downside is their are stairs. So a handicapped individual would need to ask to stay in villa 7, 14 or 21.

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 21, 2014

We checked in and immediately checked out and spent the night in the Hampton Inn. We booked this hotel because it advertises a 4 star resort. It is disgusting and doesn't deserve even a 1 star rating. The rooms have such a bad odor that we felt we needed a shower after we left. The rooms are furnished by what... More 

Was this review helpful? Yes 3
Little Rock, Arkansas
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 2, 2014

This hotel boasts 4-star quality, but in what I saw, while there's potential to be 4 stars, much more work is required. We stayed on the 5th floor of the main building and found the room to be comfortable. Nothing wow'd me. The room had 2 doors - one led straight into a very small kitchen and the other opened... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 14, 2014

Stayed here in 2004 and had a pretty good stay but the room service was not good. Needed a fast trip before school started and the day before check in RCI called and this is all they had available. So we decided to try again. This time, we were in a condo instead of the main "hotel" building. Room was... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 9, 2014

We had a discount ticket they wouldn't accept. The rooms are terrible. Two beds and only two pillows! The wi-fi in the rooms suck and the tvs are not very clear. The good parts are the pool and hot tube. Thats it. All in all not very good for the price there are better and cheaper hotels in hot springs.

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 29, 2014

We stayed at the condo side. The location is great but the grounds are not well maintained and the appliances don't work well. The first night the air conditioner didn't work. We had to keep calling and they were less than concerned. Great family place. Has dangerous see saws for children that I would have thought would have been removed... More 

Was this review helpful? Yes 1
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Additional Information about SunBay Resort

Address: 4810 Central Avenue, Hot Springs, AR 71913
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Number of rooms: 111
Also Known As:
Sunbay Hotel Hot Springs

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