We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4810 Central Avenue, Hot Springs, AR 71913
Hotel amenities
  • Overview
  • Reviews (55)
  • Similar Hotels
  • Photos (28)
  • Amenities
  • Q&A
  • Room tips (14)
  • Location
  • More
SunBay Resort
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Hot Springs
Check In Check Out
Write a Review

55 people have reviewed this hotel

Traveler rating
    8
    22
    10
    8
    7
See reviews for
18
18
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a 2 bedroom condo on the lake. The room decor was a bit dated but we were very pleased with the cleanliness of the unit. The staff was friendly and helpful. The kitchen was well furnished with utensils and cookware and what wasn't in the unit was available at the front desk. The grounds are beautiful! We... More

Was this review helpful? Yes 3
Memphis, Tennessee
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Wow, when customer service and rudeness reach a new level. First I will say 2 things about the appearance and price of the property in relation to what is available in the area for a similar or cheaper price. It is an old structure with few updates. Now for our experience: We had been out on the boat ALL day... More

Was this review helpful? Yes 3
Longview, Texas
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Right on Lake Hamilton, the scenery is beautiful. We stayed in the older part and it has 6 floors.The only reason I did not give it an excellent is because the rooms are outdated. We had a 2 bedroom and it had two doors. One opened into a bedroom and the other open into a very tiny kitchen. There were... More

Was this review helpful? Yes
Tipton, Indiana
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have been here all week and have had a great experience. the kids have enjoyed all the amenities. It does have a few flaws if you want to pick it apart like the bedrooms don't have much privacy, there isn't laundry facilities within the units, and it's on a very high traffic road. It could also use a fun... More

Was this review helpful? Yes
Memphis, Tennessee
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

My family stayed here after seeing $49 rate on the marquee. (Weekend before July 4th) So when we went in, we learned that in order to get that price you had to sign up for an 1 and a half tour. The rooms were very clean. We stayed in a 2 bedroom suite with a VERY BEAUTIFUL view of the... More

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is located on the lake and has a nice view and very close to everything in town. Was clean and check in easy. The rooms were older and kind of set up strange. We had a two bedroom and it had two doors. One door opened to bedrooms and the other to kitchen. Then they were connected by a... More

Was this review helpful? Yes
Shreveport
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 2, 2014 via mobile

They didn't have our week down even though we confirmed in December. Put us in a dungeon with broken a/c. Offered us to stay in an old, unremolded building. Said if we would have gotten in before the other guests arrived they would have given us the room we paid for. My husband is a minister and couldn't skip services... More

Was this review helpful? Yes 1
Memphis, Tennessee
1 review
2 of 5 stars Reviewed May 26, 2014 via mobile

We spend 2 nights there during the Memorial Holliday. The room was ok but we had no cleaning service at all. We left our room early morning and we saw 2 young girls do the cleaning of our flour. When we came back by 5 pm that evening we found the girls skipped cleaning our room for some reason. When... More

Was this review helpful? Yes
Alta Vista
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 17, 2014

The location of this resort is great and provides easy access to other areas but is quiet and feels secluded when you are here. We had a really nice view and enjoyed using our patio for some relaxation time. Staff was pleasant and helpful. Restaurant on site was good but rather pricey. We enjoyed having a full kitchen for breakfast... More

Was this review helpful? Yes
Fayetteville, Arkansas
Top Contributor
112 reviews 112 reviews
40 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 18, 2014

We enjoyed our stay. We only stayed a couple of days but it's set up very nice for an extended stay. There is a full kitchen and laundry room in the suite. There is a restaurant on site. If you want to eat at the restaurant go early. We tried to get in but it was going to be over... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage SunBay Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to SunBay Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SunBay Resort

Address: 4810 Central Avenue, Hot Springs, AR 71913
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Also Known As:
Sunbay Hotel Hot Springs

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Hotel & grounds (1)
Viewed
View from room (12)
Viewed
Room/suite (9)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Other (1)

Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Number of rooms
111

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    Bookmark for later
    Save Saved
    You added SunBay Resort to your Saves list