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4810 Central Avenue, Hot Springs, AR 71913
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SunBay Resort
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60 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We checked in and immediately checked out and spent the night in the Hampton Inn. We booked this hotel because it advertises a 4 star resort. It is disgusting and doesn't deserve even a 1 star rating. The rooms have such a bad odor that we felt we needed a shower after we left. The rooms are furnished by what... More

Was this review helpful? Yes 2
Little Rock, Arkansas
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 2, 2014

This hotel boasts 4-star quality, but in what I saw, while there's potential to be 4 stars, much more work is required. We stayed on the 5th floor of the main building and found the room to be comfortable. Nothing wow'd me. The room had 2 doors - one led straight into a very small kitchen and the other opened... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 14, 2014

Stayed here in 2004 and had a pretty good stay but the room service was not good. Needed a fast trip before school started and the day before check in RCI called and this is all they had available. So we decided to try again. This time, we were in a condo instead of the main "hotel" building. Room was... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 9, 2014

We had a discount ticket they wouldn't accept. The rooms are terrible. Two beds and only two pillows! The wi-fi in the rooms suck and the tvs are not very clear. The good parts are the pool and hot tube. Thats it. All in all not very good for the price there are better and cheaper hotels in hot springs.

Was this review helpful? Yes 1
13 reviews 13 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 29, 2014

We stayed at the condo side. The location is great but the grounds are not well maintained and the appliances don't work well. The first night the air conditioner didn't work. We had to keep calling and they were less than concerned. Great family place. Has dangerous see saws for children that I would have thought would have been removed... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 17, 2014

We stayed in a 2 bedroom condo on the lake. The room decor was a bit dated but we were very pleased with the cleanliness of the unit. The staff was friendly and helpful. The kitchen was well furnished with utensils and cookware and what wasn't in the unit was available at the front desk. The grounds are beautiful! We... More

Was this review helpful? Yes 4
Memphis, Tennessee
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 14, 2014

Wow, when customer service and rudeness reach a new level. First I will say 2 things about the appearance and price of the property in relation to what is available in the area for a similar or cheaper price. It is an old structure with few updates. Now for our experience: We had been out on the boat ALL day... More

Was this review helpful? Yes 8
Longview, Texas
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 7, 2014

Right on Lake Hamilton, the scenery is beautiful. We stayed in the older part and it has 6 floors.The only reason I did not give it an excellent is because the rooms are outdated. We had a 2 bedroom and it had two doors. One opened into a bedroom and the other open into a very tiny kitchen. There were... More

Was this review helpful? Yes 1
Tipton, Indiana
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 4, 2014

We have been here all week and have had a great experience. the kids have enjoyed all the amenities. It does have a few flaws if you want to pick it apart like the bedrooms don't have much privacy, there isn't laundry facilities within the units, and it's on a very high traffic road. It could also use a fun... More

Was this review helpful? Yes 1
Memphis, Tennessee
3 reviews 3 reviews
3 of 5 stars Reviewed June 29, 2014

My family stayed here after seeing $49 rate on the marquee. (Weekend before July 4th) So when we went in, we learned that in order to get that price you had to sign up for an 1 and a half tour. The rooms were very clean. We stayed in a 2 bedroom suite with a VERY BEAUTIFUL view of the... More

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Additional Information about SunBay Resort

Address: 4810 Central Avenue, Hot Springs, AR 71913
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Number of rooms: 111
Also Known As:
Sunbay Hotel Hot Springs

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Hotel & grounds (1)
View from room (12)
Room/suite (9)
Dining (2)
Bathroom (2)
Family/play areas (1)
Pool/beach area (1)
Other (1)
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