where does their common sense come from? Why on earth would they put elderly people on the second floor when they have rooms available on the first floor? It is hard enough to walk around yet they want to put us as far away from the office in a little building and on the second floor to try and carry... More

We stayed here for a couple nights because we working in the area. There was 5 of us and we had 3 rooms. The room that my boyfriend ( i work with him and his parents ) got first had no heat. It was so cold I couldn't even take off my big jacket. We went to dinner thinking it... More

Stayed one night passing through Hot Springs. A group of us got 4 rooms for cheap. When we checked in, one couple went into their room & went to use the phone & a cockroach crawled right out of the phone based. They immediately changed to another room. We went into our room, laid on the bed & I saw... More

This hotel, seems like it just went under renovations. Very good hotel I stayed with my wife and kids two weekends ago. The breakfast does in fact include hot waffles, and large out door pool both things by kids enjoyed. The pictures of the hotel are old on this site they have a new look that makes it look new... More

Good place to stay in hot springs arkansas. Room was clean, air conditioning worked great, breakfast was good selection of goodies including hot waffles, check in and check out was as easy as pie. Parking lot seemed secure. They had an outdoor pool but no time to check it out. Would defininately stay here again on a return trip to... More

We just acquired a dog this year so are new to locating hotels that accommodate them. They did let our dog stay there, but there WAS NOT adequate grass to accommodate all the dogs staying in the three hotels that all shared this concrete jungle. The grass that was available was "overused" or full of trash & broken glass. There... More

Not good!!! Floor, beds, bedspreads were most undesirable. Would not recommend this place to anyone.

We stayed at this hotel because we had reward points to use before the end of the year. The hotel had been recently painted and renovated (which was poorly done), but nice color scheme. I went to plug in my cell phone and the floor between the furniture and the wall needed vaccumed. It still had construction remenants on the... More

Checked in to a king no smoking room dirty nasty mattresses, my husband and i noticed flies all on the shower walls before long they started multipling they were everwhere. He took a towel and i had a washcloth killing tiny little flies half the night. Tried calling front desk phone did not work!! When we checked out we told... More