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All 38 Hot Springs hotels

Americas Best Value Inn - Hot Springs

2.0 of 5 Hotel   |   2208 Central Ave., Hot Springs, AR 71901 (Formerly Royale Vista)
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Ranked #31 of 38 hotels in Hot Springs
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66 people have reviewed this hotel

Traveler rating
    7
    19
    11
    5
    24
See reviews for
16
26
6
2
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Conway, Arkansas
1 review
1 of 5 stars Reviewed 3 weeks ago

Key card would not work after 3 rd trip to desk the clerk had to come and take door apart. locked twice then wouldn't lock at all. Stayed with dead bolt and safety latch latched. Room wasn't very clean had candy wrappers in corners fridge not clean and to top it off 6 inches of water standing in the tub.... More

Was this review helpful? Yes
Americasbest, Public Relations Manager at Americas Best Value Inn - Hot Springs, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We have addressed the cleanliness issue and fixed the a/c unit. Again I apologize. Thank you for taking the time to... More

Protem, Missouri
1 review
1 of 5 stars Reviewed 3 weeks ago

We had no internet and their router didn't even show up on our computers. When we complained that said 'they would reset the router'. Twice. Nothing. Our room did not have a frig or microwave even though it was advertised as having them in every room. We were given 2 small towels for our showers. The beds are old. And... More

Was this review helpful? Yes
Americasbest, Public Relations Manager at Americas Best Value Inn - Hot Springs, responded to this review

Thank you for taking the time to review our property. We truly value the opinions of our guest and we apologize that we did not meet your expectations. I apologize that there was not a frig or microwave in the room like you anticipated. Our basic rooms do not come with those amenities but you could have been offered an... More

Muldrow, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 10, 2014

I had made online prepaid reservations. Once we got there to check in, seemed it took the clerk 15 to 20 mins to finally get me checked in. Should have been quick since it was already prepaid. He also forgot to give my drivers license back. I had to go back and get them later. As I was checking in... More

Was this review helpful? Yes
Americasbest, Public Relations Manager at Americas Best Value Inn - Hot Springs, responded to this review

We appreciate your online review. On behalf of America’s Best Value Inn, I would like to apologize to you for your inconvenience during check in and the noise during your stay. Thank you for the constructive criticism. We strive to please all of our guests and the feedback provided will help us improve. I hope you will give us another... More

Texarkana, Arkansas
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed January 13, 2014

Lobby was very nice and staff was friendly. Room was cramped. Everything plugged into extension cords, including microwave, TV, and refrigerator. Looked like a fire hazard. The bed needed to be replaced, sunk in on one side. The TV remote did not work. Finally got one (which I had to program myself) on the second night of our stay. The... More

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Indianapolis, Indiana
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 13, 2013

Overall not a bad experience.....really can't complain for the low price! We stayed 2 nights recently and the room was clean and relatively comfortable. No big screen TV, but it didn't really bother me....saving at least $20 a night was worth an antiquated TV! As mentioned in other comments, I did find the staff to be very friendly.

Was this review helpful? Yes 1
Saint Louis, Missouri
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2013

We stay 2 nights.Service on reception, breakfast buffet is excellent. Food and Beverage Manager and staff are very friendly and courteous. Hotel is brand new, beautiful, , Front desk are friendly I am very picky about bathrooms but this place was clean, clean, clean

Was this review helpful? Yes 2
Americasbest, General Manager at Americas Best Value Inn - Hot Springs, responded to this review

Dear Valued Guest, Thank you for sharing your wonderful experience with other traveller. We value your input and will continue to give you and everyone an exceptional experience. We look forward to you coming back and staying with us again. Thanks you General Manager More

Texarkana, Texas, United States
Top Contributor
53 reviews 53 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 2, 2013

We stayed 2 nights at this motel, even though i had read a lot of bad reviews. We were impressed with the clean room, and the staff was very friendly and helpful. Lots of road noise. Weird door access card setup, put card in upside down. Might stay there again.

Was this review helpful? Yes
Americasbest, General Manager at Americas Best Value Inn - Hot Springs, responded to this review

Dear Valued guest, We appreciate your comments. We are going to upgrade all the door locks as part of our renovation as you seen. And hope to see you again when you're in town. Thanks again for your valued comments. General Manger More

Southaven, Mississippi, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 20, 2013

After being quoted a rate of $89, I got home and realized they had charged my credit card a whopping $286 for one night! I called about it, and the receptionist asked me how many were in my party (2 adults/2 kids) and said that there was a charge for extra guests. She couldn't say how much for each person,... More

Was this review helpful? Yes 2
Memphis, Tn
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 8, 2013

This is the most mis managed hotel I have ever been to. The manager was extremely rude and they had absolutely no clean towels I had to go to the local Wal-mart and purchase some. The rooms aren't worth the money, they (the rooms) haven't been updated in years. First it started as they were overbooked then out of no... More

Was this review helpful? Yes 2
North Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 8, 2013

The motel itself was not at all what we were expecting when we reserved online ... The staff was not at all helpful about the area. The rooms (floors) were filthy. NO HOUSE KEEPING the whole two days we were there, no fresh towels, the beds where old and hard, the linens where old and shabby, the parking lot had... More

Was this review helpful? Yes 3

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Additional Information about Americas Best Value Inn - Hot Springs

Also Known As:
Americas Best Value Inn - Hot Springs Hotel Hot Springs
Americas Best Value Inn - Hot Springs Hotel
Address: 2208 Central Ave., Hot Springs, AR 71901 (Formerly Royale Vista)
Location: United States > Arkansas > Hot Springs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 38 hotels in Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - Hot Springs 2*
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn of Hot Springs, Arkansas. We are located just one block from Oaklawn Park Racetrack and Casino. Our exterior corridor design offers 80 guest rooms with featured amenities including coffeemaker, cable TV with HBO/ESPN/CNN, hairdryer, iron, ironing board, alarm clock, and complimentary local calls. Microwaves and mini-fridges are available upon request for an additional charge. We recently upgraded by adding JACUZZI ROOMS & SUITES. While staying with us, enjoy our meeting room, with capacities of up to 200 theater-style, and an outdoor pool. We are conveniently located close to local attractions, restaurants, and much more. Whether you come for business or pleasure, we will provide you with great customer service and make your stay unique. Come visit the Americas Best Value Inn of Hot Springs National Park, AR. ... more   less 
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