We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton Hot Springs

Certificate of Excellence
GreenLeadersBronze level
Hotel deals
Hotel website
400 Convention Blvd., Hot Springs, AR 71901
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Embassy Suites by Hilton Hot Springs
Professional photos View all
Browse nearby
Embassy Suites by Hilton Hot Springs
Add Photo Write a Review

739 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    419
    201
    66
    29
    24
See reviews for
216
177
21
176
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (739)
  • Mar-May only
    (172)
  • Jun-Aug only
    (246)
  • Sep-Nov only
    (176)
  • Dec-Feb only
    (145)
All months
Memphis, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We traveled to Hot Springs, Ark with four of our pre-teen and teenager nieces and nephew July 30 thru Aug 2nd for their end of the summer trip and stayed at the Embassy Suites. The all suites hotel is very nice and clean. The daily all inclusive breakfast buffet was great and the staff keep it replenished. The manager's evening... More 

Was this review helpful? Yes
Memphis, Tennessee
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a suite with a living room and it was very roomy and comfortable for 5, maybe more. They have happy hour every evening in the lobby and my husband and I drank and listened to a great piano performer while the boys swam. Free breakfast too. We were going to Magic Springs (which I will never do again)... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Came here on a mini-vacation while husband is here on business. The hotel managed to make an error in our reservation but unable to correct it due to the fact they are booked solid. Noise was absolutely horrible. In a corner room on the 6th floor, with stairs adjacent, you'd think it would be quiet. ALL NIGHT we heard adult... More 

Was this review helpful? Yes 1
5 of 5 stars Reviewed 6 days ago NEW

We loved it! The hotel is beautiful, clean and staff was wonderful. Rooms are all they are explained to be on website. Great pool/hot tub/spa area. Will recommend to family and friends going to this area.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you so much for choosing our hotel and thank you for the "Great Experience" review. Your comments about our beautiful, clean hotel and wonderful staff are exactly what we strive for everyday. We are also pleased that you enjoyed our pool and recreation area. Thank you for offering to recommend our hotel to your friends and family. Your recommendations... More 

HOUSTON
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel during a family vacation road trip last year, and returned this year. The hotel is great for a family. We have three kids, and with the suite, sleeper-sofa and our inflatable bed (for which there was plenty of room) we fit just fine. The hotel was within walking distance of Hot Springs National Park, shops... More 

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you once again for choosing our hotel for your families summer road trip and thank so much for the very nice review. We are pleased that our suites work out well for your family of five. Its so nice not having to rent two rooms and still have enough space, two flat screen TV's etc. We are also pleased... More 

Dallas Metroplex
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We checked in (my husband and sister-in-law and I) for a short vacay. When we got there, our reservation (made through HHonors) was a little messed up. The desk agent was patient enough, if not particularly outgoing. We finally got the two rooms and checked in. The rooms seemed clean and fine. However, we had a toilet issue (complete overflow)... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us for your recent vacation and thank you for reserving two suites for your family. We appreciate the time you took to post your review on TripAdvisor. We appreciate the four star review and want you to know that our goal is to always perform at a 5 star level. I am sorry that both... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My family and I stayed here July 19-21. When we checked into our room my son went to take a shower. He immediately yelled that the tub spout had shot off with quite a bit of pressure behind it and smacked him in the shin. I called the front desk and they sent someone to fix it. He went back... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Please accept my sincere apologies that we did not provide the quality of services you deserved during your recent family visit. Please know that this is not typical of our hotel and that we are always looking for ways to improve our guest experience as your 100% satisfaction is very important to us. We do try very hard to make... More 

na
5 of 5 stars Reviewed 1 week ago via mobile

I was in town for a dance and to meet my boyfriend's foster brother and had a nice one night stay and enjoy my room and I hope to return next year the only thing that I hope to get fixed is that the tub was stopped up and have water standing in it I also enjoy the ready to... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you choosing our hotel for your recent dance and thank you for the review. We are very pleased that you had a nice visit and that you look forward to coming back. We thank you for your comments regarding our friendly front desk staff and our complimentary cooked to order breakfast. We will be sure to address the slow... More 

Bryant, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice experience. You will enjoy the overall experience. The staff really do go out of their way to please. you. The food was good and the evening experience was especially rewarding after a long day of business meetings.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing our hotel for your recent business trip and thank you for the very nice review. I am very pleased that our staff went out of their way to please you. Thank you for also mentioning the good food that you enjoyed and the complimentary evening reception that you enjoyed each day after your meetings. We look... More 

Arkansas
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I travel to Hot Springs several times a year for different events, but this was my first stay at this hotel in Hot Springs. The front desk was very accommodating to change me from a smoking to non-smoking room via a reservation glitch. The rooms were large and very clean. The nightly reception was wonderful and the staff was so... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing our hotel and thank you for the very thorough review. We appreciate all your comments. We are proud to be your new home away from home in Hot Springs. Thank you for mentioning our kind staff, our spacious and clean suites and the positive experience you had with our free made to order breakfast and evening... More 

Questions? Get answers from hotel staff and past guests. Ask a question

144 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (106)
Viewed
Room/suite (46)
Viewed
Hotel & grounds (23)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Pool/beach area (5)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (12)
Viewed
View from room (1)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Hot Springs hotels
6.1 mi away
Staybridge Suites Hot Springs
Staybridge Suites Hot Springs
#5 of 41 in Hot Springs
4.0 of 5 stars 301 reviews
3.1 mi away
Comfort Suites Hot Springs
Comfort Suites Hot Springs
#1 of 41 in Hot Springs
4.5 of 5 stars 319 reviews
3.6 mi away
Courtyard Hot Springs
Courtyard Hot Springs
#2 of 41 in Hot Springs
4.5 of 5 stars 33 reviews
Show Prices
Show Prices
Show Prices
2.7 mi away
Candlewood Suites Hot Springs
Candlewood Suites Hot Springs
#15 of 41 in Hot Springs
4.0 of 5 stars 151 reviews
4.3 mi away
Holiday Inn Express & Suites
Holiday Inn Express & Suites
#8 of 41 in Hot Springs
4.5 of 5 stars 48 reviews
4.2 mi away
Hampton Inn Hot Springs
Hampton Inn Hot Springs
#3 of 41 in Hot Springs
4.5 of 5 stars 326 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay