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Embassy Suites by Hilton Hot Springs

Certificate of Excellence
GreenLeadersBronze level
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400 Convention Blvd., Hot Springs, AR 71901
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1 room 1 guest
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Embassy Suites by Hilton Hot Springs
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753 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
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  • Mar-May only
    (172)
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Little Rock, Arkansas
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I brought my wife for her birthday. We stayed the weekend. The hotel is a short walk to downtown Hot Springs, which was very nice. We walked from the hotel to the bath houses and all of the shops. The staff at the hotel was excellent. Sheila went above and beyond to help celebrate my wife's birthday. We will plan... More 

Was this review helpful? Yes 1
Lavaca, ar, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

spa was a birthday gift for my wife. she enjoyed it very much hot breakfast was a winner & the evening reception made the start of our evenings very special room was just right. would like to stay there again soon

Review collected in partnership with Embassy Suites Hotels

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Wynne, Arkansas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Arriving on a Friday, for a two day meeting, we extended three more nights. The staff at this facility was more than helpful. Since we had two separate reservations, we had a small problem, which was quickly resolved by hotel staff. Our suite was clean, large, and comfortable. The cooked to order breakfast was excellent, as was the complementary evening... More 

Review collected in partnership with Embassy Suites Hotels

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Las Vegas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice property and hotel for business trip. Wi-Fi in the room was slower than normal but decent enough. Room was a bit dated and furniture was scuffed up. Mattress was soft a bit lumpy, could use a replacement. Evening cocktail reception ran late and was very loud in the room when trying to get work done. Would stay again at... More 

Was this review helpful? Yes 1
Albuquerque, NM
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff, rooms, and breakfast were all first-rate. There was plenty of seating at breakfast. The location is convenient to the shops and bath houses, and we had a pretty view of the surrounding hills. I'd definitely stay here again.

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you very much for staying with us and thank you for taking the time to post such a nice 5 star review on TripAdvisor. We appreciate the nice comments about our first rate suites, staff and free made to order breakfast. We hope you come back soon to enjoy all that Hot Springs has to offer. Sincerely, Kurt Schatzl... More 

Lamar, Arkansas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

For the price I expected more. The hotel is nice and staff friendly but definitely needs updated and rooms need repaired. I had to pay extra for wifi or had to signup to get an account with Hilton Hotels to get it complimentary but chips and drinks are complimentary regardless.

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for being our guest and thank you for sharing your experience. I am sorry that your suite was not up to par. Your comments are very important to us and will be used as we plan for future improvements. We have lots of renovation plans for this year and more planned in 2016. Our hotel will look and... More 

Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second year staying at this hotel. This year we tried the spa and were very happy with convenience, ease of reservation, staff, price, and service. We got a couple pedicure. We rode our bicycles and staff was very accommodating with allowing us to lock/store bikes in a closet near entrance. The breakfast is always great. They have fresh offerings of... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for once again choosing our hotel and thank you for the great feedback. We are honored that you chose our beloved hometown and hotel to celebrate your wedding anniversary. We love to be part of special occasions. It sounds like you had a great time enjoying all that Hot Springs National Park and our hotel has to offer.... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were extremely pleased with our stay here. Our room & bathroom were clean, neat and smelled good, had a blast at the great pool & spa area, and we had an amazing hot breakfast buffet. They was a full hit & cold verity of foods including a cook who will make you any kind of omelet or pancakes you... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

We are so happy that you were extremely pleased with our hotel and that you took the time to post such a nice five star review. Thank you for mentioning that you appreciated the cleanliness of your suite and bathroom and that you had a blast at our indoor pool and spa area. Embassy Suites is known for it full... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is an awesome hotel! I give it 5 stars! Very clean, quiet, breakfast is great. I loved the happy hour and free snacks from 5:00pm to 7:00pm. The rooms are lovely, space full and have a safe you could program with your own password. They also offer complementary coffee. They have several floors and elevators, the lobby area/bar area... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for the awesome review. We are very proud of the 5 star rating you gave us in your review. We are pleased that you found our hotel to be very clean and quiet and that you enjoyed our great complimentary breakfast and the free evening reception that lasts 2 hours every night. We are also very thankful that... More 

Springfield, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel located in convenient location for convention center and lots of restaurants. Staff very friendly helpful. Hotel clean. room lighting left a little to be desired but overall a great place to stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you very much for sharing your five star experience on TripAdvisor. We are very pleased that you chose our hotel and very pleased that you had a great stay. Thank you for mentioning our friendly and helpful staff and for mentioning the cleanliness of the hotel. We do acknowledge that our energy efficient light bulbs take a while to... More 

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