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All 37 Hot Springs hotels

Embassy Suites Hot Springs

3.5 of 5 Hotel   |   400 Convention Blvd., Hot Springs, AR 71901
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Ranked #4 of 37 Hotels in Hot Springs
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
dpjp88 Dallas, Texas
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577 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Top Contributor
73 reviews 73 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

The amenities of this hotel make it an awesome place to stay. Here is a short list of what makes this hotel great: *Every room is a 2 room suite. *The complimentary breakfast includes made to order dishes. *The complimentary 2 hour Happy Hour serves a wide variety of drinks as well as snacks. *The complimentary shuttle takes you and... More

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Kaiserslautern, Germany
Contributor
16 reviews 16 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

A great hotel in a wonderful location. Upon our arrival we were upgraded to a corner suite, we had two small dogs with us and we were given a small treat bag for each of the dogs which they both fully enjoyed. Anna at the reception desk made us feel really welcomed. The service in this hotel is outstanding, whether... More

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Avinger, Texas
Contributor
19 reviews 19 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I went to Hot Springs for a restaurant food show at the convention center next door. I had a very easy check in and the people at the front desk were very friendly. The room was very clean and nicely decorated. Our bed was very comfortable and the air conditioner was not noisy. The lobby and bar... More

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Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and thank you for sharing your really enjoyable experience on TripAdvisor. We appreciate your mentioning the friendly and efficient experience you had at our front desk and that you found your suite to be very clean and comfortable. Being in the food business we also appreciate your kind words about the ambiance during the... More

California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband & I stayed here a few nights we were on the 9th floor with a pretty view! We had the 2 room suite the cheapest rate was 2 double beds so we did that and the beds were by far the worst beds ever. We are hilton members and if there is a Embassy we always stay there... More

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel and thank you for taking the time to share your experience on Tripadvisor. We are glad that you had a nice stay and that you had 5 star experiences with our complimentary breakfast, our evening reception and in our restaurant, Bistro 400. I am sorry that the full size beds were not to your... More

Sherwood, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

2nd visit in a 6 month period where I got some unexpected things, stain on sofa and stain on carpet which was huge, First was a leak under the wet bar that had black mold fixed the leak but not the black mold

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you once again for staying with us and thank you for the review. We do appreciate all the feedback we get even when it is not very flattering. I am sorry that youur suite was not up to our normal standards. Our Executive Housekeeper did work diligently on the 2 stains that you mentioned and she was able to... More

Del Mar, California
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

coming from California, Hot Springs was a bit...just not California. We were traveling for a dog show and it was one of the host hotels. The first hotel I booked, (that will get a review later) I couldn't stay at. When I called Embassy Suites and explained my predicament, knowing that both hotels were the only "real hotels' in town,... More

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Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for altering your plans during the recent dog show at the Hot Springs Convention Center and thank you for the very nice review. We certainly appreciate the good feedback. We are very glad that you found your two room suite to be clean and comfortable and we are very pleased that team members like Lynn in Cascades Piano... More

Danville, Ca.
Contributor
20 reviews 20 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is clean, comfortable, and the people are amazingly nice and friendly. On our way across country on the motorcycle we stopped here for an evening. Because of the rain, our clothes in our duffle were damp. We attempted to dry them in the guest laundry, but the manager insisted his staff would dry them in there large staff... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for sharing such nice experiences about our hotel and staff on TripAdvisor. I am very pleased that you found the hotel to be clean and comfortable and I am most pleased that you recognized our team for the great hospitality they provide. I will be sure to pass along your nice review to Lynn and the... More

Arkansas
Top Contributor
61 reviews 61 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I returned to the Embassy Suites for one night for a conference. Stayed here with a friend of mine and once again had a great experience. The room is comfortable - beds extremely comfortable. This room was smaller than my previous stay, but the 2 room suite offered privacy & comfort for my friend & I. The desk staff were... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying at our hotel for your recent conference. We appreciate your business and appreciate the review. We are glad that you had a great hotel experience and that you enjoyed our two room suites, comfortable bed and our complimentary made to order breakfast. Thank you also for your comment about the music being too loud overnight. We... More

Cyprss, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was a wonderful facility...from the lobby to the morning breakfast to clean and comfortable beds. I rate this hotel a 11 from a scale of 1-10 :) and would highly recommend others to experience the service this hotel has to offer.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for the excellent review. We really appreciate you taking the time to share such comments on TripAdvisor. On a scale of 1-10 we will take an 11 any day! Thank you also for the positive recommendation. We hope you will return soon. Sincerely, Kurt Schatzl General Manager More

Eureka Springs, Arkansas, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great rooms, great service, excellent free cocktail hour, wonderful breakfast. This would have been a 5 star review except for the lousy wifi service. I am used to free wifi wherever I go - it's free in every coffee shop and fast food place and other places as well. Why can't embassy suites offer a GOOD in-room free wifi service?... More

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and thank you for taking the time to share your feedback with TripAdvisor. We are very pleased that were completely satisfied with the service you received and that you enjoyed your suite and our complimentary breakfast and evening reception. I am sorry the Wifi did not work well in your suite. We did follow... More

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Additional Information about Embassy Suites Hot Springs

Address: 400 Convention Blvd., Hot Springs, AR 71901
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hot Springs 3.5*
Number of rooms: 246
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Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites

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