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All 38 Hot Springs hotels

Embassy Suites Hot Springs

3.5 of 5 Hotel   |   400 Convention Blvd., Hot Springs, AR 71901
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85%
Ranked #4 of 38 hotels in Hot Springs
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Cox10Joey Evansville
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  • Reviews (539)
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  • Room tips (77)
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539 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Evansville
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

I usually stay here once or twice a year. It is always a stay that I know everything will go well. The rooms are great, breakfast is amazing! The guest reception during the evening makes it a welcoming place as well.

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Kansas City, Missouri
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was at this hotel for a family reunion. I had the most beautiful sleep experience here. I don't sleep very well, and I'm a night hawk, but the bed gave me one of the best sleep experiences I have had in a long time. I called back to find out what was the name of the mattress on the... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

We were so pleased to host your family reunion and we appreciate you taking your time to share your excellent experience on TripAdvisor. We really appreciate the feedback about our beds and the great nights sleep you got and we appreciate your mentioning our very, very friendly staff. We hope you will consider a return the Spa City for your... More

Beebe, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Embassy in Hot Springs is always exceptionally clean and pleasant to stay at. Great service. I stay there every time I have meetings in Hot Springs. The rooms are large and clean. The beds are very nice. The breakfast is always great especially the omelets.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for your continued business and thank you for a great review. We are so pleased that you alwalys find your suite to be clean and comfortable and that you enjoy our comfortable beds and our free made to order breakfast. We look forward to being of service to you in the future. Sincerely, Kurt Schatzl General Manager More

Mammoth Spring, AR, United States
1 review
4 of 5 stars Reviewed 1 week ago

It's always a nice experience at this hotel. Everyone is friendly and helpful. My only complaints were the carpet could use a cleaning in the lobby area and my matteress was not as firm as I would like, but other than that it was good.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank for staying with us once again and thank you for sharing your review on TripAdvisor. We are pleased that you enjoy our hotel and the service you receive from our team. We did extract the Atrium carpets on Sunday and Monday of this week and we are sorry we did not get them done before you noticed. Thank you... More

Mabelvale, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at this particular hotel on several occasions and will continue to come back. The housekeeping services are excellent and prompt. The cleanliness of the entire hotel is outstanding and has an "at home" feel to it. It is located in a nice quiet area with easy access to city activities, spas, lakes, etc.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for your continued loyalty and patronage of our hotel and thank you for the very nice five star review. I very much appreciate your comments about our housekeeping team and the cleanliness and 'at home' feel of our hotel. Our team works very hard to create that feeling and is gratifying to hear of our successes.... More

Southlake, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here before we went to lake oauchita. It is in a good location, close to shops and eating. The historic bath houses are 2 blocks over. An easy walk. The breakfast was good with a lot to offer. The hotel was busy while we were there. We didn't have any problems while we were there. Very friendly ppl... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. We are very pleased that your stay worked out well for your family before heading to beautiful Lake Ouachita. Thank you for mentioning our nice breakfast and 2 hour complimentary reception as well as our convenient location to downtown and the lakes. We hope to be of service... More

Newport, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying at the Embassy Suites in Hot Springs, AR and loved the beautiful views of the mountains from my room. I could also see the mountain tower of Hot Springs. I plan on bringing my family on my next visit in August 2014.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and thank you very much for the five star review. We are very pleased that you enjoyed your suite with the nice view of the mountain and the Mountain Tower in Hot Springs National Park. We look forward to your return trip with your family in August. Sincerely, Kurt Schatzl General Manager More

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Have stayed here many times on business. Every time has been an excellent experience. Both the quality of the hotel and the service have always been extremely good. One of the better hotels I've stayed at on my many business trip around the country. Consistently excellent service in all areas.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for your continued loyalty and patronage of our hotel and thank you for the excellent review. We are so very pleased that you have always found our hotel and the service we provide to be excellent, and to compare so favorably to all the hotels you stay at across the country. We hope to be your... More

Nacogdoches
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed 2 nights July 7 & 8. Upon arrival, I was treated very rudely by Anna to the point I wanted to cancel my reservation. I will not go into specifics as to all that transpired with her because the manager took care of it, but I wanted to mention her name because supposedly she is not normally like... More

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and thank you for the feedback. We do value all the feedback we receive even when it is not all good news. I am sorry that you had issues and I can assure you that we have addressed them to the best of our ability. I am glad that you were please with our... More

Texas
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here over 4th of July weekend and were overrun by a massive family reunion of about 250 people. They seemed to command the attention of most of the staff due to the volume of their group, and as a result, we didn't get very good service. The free breakfast and happy hour were great perks, but the lines... More

Was this review helpful? Yes 4
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us over the busy 4th of July Holiday and thank you for taking the time to share your feedback. We do appreciate your comments and have made some improvements as a result of them. I appreciate your bringing your concerns to our attention while you were our guest and I am pleased that we were... More

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Additional Information about Embassy Suites Hot Springs

Address: 400 Convention Blvd., Hot Springs, AR 71901
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hot Springs 3.5*
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Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Hot Springs #2 Business Hotel in Hot Springs #3 Romantic Hotel in Hot Springs #4 Family Hotel in Hot Springs
Hotel Class
Official Description (provided by the hotel)
Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center! ... more   less 
Number of rooms
246

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