We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Hot Springs

3.5 of 5 400 Convention Blvd., Hot Springs, AR 71901
Hotel deals
Hotel website
Special Offer
FAMILY FUN PACKAGE
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
GreenLeadersBronze level
Embassy Suites Hot Springs
Professional photos View all
Browse nearby
Embassy Suites Hot Springs
Write a Review

615 reviews from our community

Traveler rating
    362
    159
    55
    20
    19
See reviews for
170
148
20
139
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (615)
  • Mar-May only
    (123)
  • Jun-Aug only
    (198)
  • Sep-Nov only
    (176)
  • Dec-Feb only
    (118)
All months
Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

You can walk to Bathhouse row and the other Hot Springs attractions, and that's a nice feature. The suite is very big, with a mini fridge, a microwave, a bathtub, a desk, a sofa, and 2 tv's. Breakfast is free and substantial - omelets made to order, sausage, bacon, pancakes, potatoes, oatmeal, grits, yogurt, toast stuff. Wi-fi in the rooms... More 

Was this review helpful? Yes
Lonoke, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

This hotel was mediocre. The staff was discourteous and way too familiar, the internet was slow and didn't work properly, and the pool area hurt my eyes. The spa was okay, although we could have stayed somewhere else and visited a spa. In all, I could have spent just as much at a boutique hotle and had a better experience.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel and thank you for the review. We appreciate all the feedback we receive and we are always sure to use it in our plans and practice training to improve our hotel. I am glad we were able to resolve your concerns to your satisfaction. I am still sorry that we did not take care... More 

Austin
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Embassy Suites for 3 nights during Veteran's Day Weekend. Used Hilton Honors points and received excellent room rates. Parking could be tight, but we lucked out each night and got a space close to the front entrance. Cooked to order breakfast was included and was hot and plentiful. Servers were very friendly. Evening reception was also nice for... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

We are so pleased that you enjoyed your relaxing weekend in Hot Springs. Thank you for choosing our hotel and thank you for the nice review. We are very pleased that you enjoyed the quiteness of our two room suites and our free cooked to order breakfast and evening reception. We also appreciate your choosing Bistro 400 for a meal... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My family was VERY excited to be staying at an Embassy for our first time. The price is a little more than what we can normally afford, but we decided that we would splurge to have a nice and less stressful weekend. We were coming to Hot Springs for a cheerleading competition, and those can be fairly stressful. The Embassy... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

We are so sorry that vehicle troubles made for such a stressfull weekend for you and your family. We are pleased that your hotel experience was positive and that you found your suite to be clean and relaxing and the you enjoyed the free made to order breakfast. We hope that your whole family will actually make it to Hot... More 

Hot Springs, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great place to experience the Spa City! Location is perfect to access the downtown area. Happy hour here is the best way to start your evening. Breakfast was really good, try the pancakes. Hope you all enjoy your stay

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

We are so pleased that you found our hotel to be a great place to experience Hot Springs and we appreciate you sharing your comments on TripAdvisor. We are glad our free two hour reception was a great way to start your evening and we are pleased that you enjoyed your free made to order pancakes and our breakfast offering.... More 

Branson, MO
Top Contributor
77 reviews 77 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a large conference center hotel. The building is well maintained, built for large crowds and comfortable. There is a walkway into the convention center and it's close to the downtown tourist destinations. Parking is free and there is a free shuttle that will take you to local destinations (3 mile radius). According to one of the restaurant managers... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel and thank you for sharing your experience on TripAdvisor. We appreciate all the feedback we receive and we always use reviews to help us improve our hotel. We are glad that you loved our location and the complimentary shuttle service. I am sorry that not all aspects of your experience were not top notch... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We love staying at Embassy Suites when we come to Hot Springs. We always get a corner suite which provides us with plenty of space for the kids. We all enjoy the amenities here; the pool, made to order breakfast, managers reception with drinks and snacks! The service is always great and the location is central to downtown attractions. My... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for your continued patronage of our hotel and thank you for taking the time to share the positive experience your family has had on TripAdvisor. We are honored to be your go to place in Hot Springs and we look forward to being of service to you for years to come. Sincerely, Kurt Schatzl General Manager More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

This all-suite hotel is the perfect place for a family visiting the Hot Springs area! Great location with clean rooms, friendly staff, breakfast buffet, happy hour for adults, indoor pool for kids & shuttle to take you to/from Bathhouse Row or anywhere else you need to get to. Having separate living room with extra TV & refrig, microwave, sink was... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for the great review. We are very pleased that your family trip to Hot Springs turned out to be so enjoyable. Thank you for mentioning the nice clean suite you had and for mentioning all the amenities and services that you enjoyed including our free breakfast, Complimentary Evening Reception, indoor pool and free local shuttle service.... More 

Clinton, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stay at this hotel frequently for conferences as it is adjacent to the convention center. My last stay was to celebrate our anniversary with a quick getaway. As always, the hotel is spotlessly clean, the staff is ultra helpful and friendly, and check-in is quick and efficient. Although it was a holiday weekend and the hotel was busy, our... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you very much for your continued patronage of our hotel and thank you for the 5 Star review. We are always appreciative when guest provide us with such nice feedback. We are very pleased that you continue to find our hotel spotlessly clean and our staff to be ultra friendly and helpful. We consider it a big success and... More 

Dallas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had Thanksgiving at the Embassy Suites in Hot Springs and it was wonderful! Many things were great - rooms, breakfast, Thanksgiving meal, breakfast, evening reception, etc. I especially loved it that they welcomed dogs! I do expect internet to be free of charge and this hotel still charges, but nothing else disappointed.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

We are so pleased that you chose to spend your Thanksgiving Holiday with us and thank you for sharing your experience on TripAdvisor. We are very pleased also that you enjoyed your suite, our complimentary breakfast and evening reception and your Thanksgiving meal in Bistro 400. We hope you will come back and allow us another opportunity to be of... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Embassy Suites Hot Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hot Springs

Address: 400 Convention Blvd., Hot Springs, AR 71901
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hot Springs 3.5*
Number of rooms: 246
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Cheap Tickets, Orbitz, Hotels.com, Hilton Hotels, TripOnline SA, Odigeo and Tingo so you can book your Embassy Suites Hot Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites
Hotel Style:
#2 Green Hotel in Hot Springs
#2 Business Hotel in Hot Springs
#3 Romantic Hotel in Hot Springs
#4 Family Hotel in Hot Springs

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (65)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (23)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Pool/beach area (5)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (12)
Viewed
View from room (1)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay