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All 37 Hot Springs hotels

Embassy Suites Hot Springs

3.5 of 5 Hotel   |   400 Convention Blvd., Hot Springs, AR 71901
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85%
Ranked #4 of 37 Hotels in Hot Springs
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 days ago
Christine S Springdale, United States
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564 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springdale, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

A nearly perfect stay for business. Only complaint is poor wifi service in the room with a $10 charge. Wifi was great in the conference center, however. Delicious breakfast. Beautiful lobby. Friendly staff.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for the very nice review. We appreciate your taking your time share your experience on TripAdvisor and we are glad that you enjoyed your stay. We appreciate your mentioning our friendly staff, delicious breakfast, and beautiful lobby. We did contact AT&T which is Hilton's WIFI provider and the problem with our WIFI signal was resolved quickly. Thank you... More

memphis, tn
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Sink and toilet had significant water leaks. Had to call front desk two times for assistance. They moved us to another room, and the toilet flapper was worn and caused the toilet to refill the tank all the time we were there, two nights. Did not rest well. Maintenance is slipping at this hotel.

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

I am sorry that we were not successful is providing the well maintained bathroom that you would expect and deserve during your recent stay. We sinerely apologize for the malfuntioning sink and commode. I appreciate your reporting the problems while you were here so that we could insure that proper repairs were made before another guest would have a similiar... More

Tulsa, Oklahoma
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed on a Friday night having booked mid-day that afternoon. Parking is free but a empty spots were a little tough to find. We parked behind and used a side entrance. To be honest, the first room we were sent to smelled like someone had been smoking in there but the desk clerk was appologetic and immediately re-booked is... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and thank you for the wonderful five star review. I am sorry that your first suite was not as fresh smelling as it should have been, but I am sure glad that you allowed us to fix the problem to your complete satisfaction. I'm glad we were able to make things right and we... More

Harrisburg, United States
1 review
5 of 5 stars Reviewed 1 week ago

we stay at the Embassy Suites Sept 8 - Sept 12 and it was a very enjoyable stay, our association voted to have the convention in the same place next year, we were more than satisfied with out stay there.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us during your recent convention. We are glad you had a pleasant experience and we appreciate your sharing it on TripAdvisor. We are working to find some dates that will work for your group next year and we look forward to your return. Sincerely, Kurt Schatzl General Manager More

Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was clean and the bed was comfy. The lobby is a little dated but the rooms are nice. Can't beat the happy hour in the lobby. The breakfast was awesome with made to order omelettes. The staff was very friendly and helpful. Great location. Walking distance to all the hot spots in town. We would stay here again.

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you very much for staying with us and thank you for the 5 star review. We are very pleased that you enjoyed the cleanliness and comfort of your suite. We appreciate your commenting on our free made to order breakfast and our free evening reception. I will be sure to pass along your compliments about our friendly staff as... More

Wynne, Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Embassy Suites is a great hotel in Hot Springs, AR. It is in a great location next to convention center and within walking distance to historic downtown. Very clean and the entire staff is friendly and helpful. This is a star of the Hilton Hotel chain.

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you very much for staying with us and thank you for the kind remarks regarding your stay. We are so very glad that you enjoyed our friendly staff, our clean hotel and our convenient location. We are very grateful that you took the time to share your experience on TripAdvisor. Sincerely, Kurt Schatzl General Manager More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel has great rooms with nice views. It's also a good location to be near the main road but far enough away there aren't issues with noise and traffic. I will stay here each time I visit :-). Another big plus is the bed is really comfortable. The evening reception with live music in the atrium is a nice... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for taking the time to share a great review on TripAdvisor. We are so glad you enjoyed our comfortable and quiet suites as well as complimentary evening reception and convenient location, We hope to be of service to you again soon. Sincerely, Kurt Schatzl General Manager More

Missouri
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Embassy Suites for 3 nights. It was comfortable and the breakfast was good. They had omelet story order and the staff was very friendly. The kids enjoyed the indoor pool. I would stay here again and would recommend it to anyone. The only thing that was not great was the parking. It was full and it was... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel for your recent business meeting. We are very glad that you and your family enjoyed our friendly staff, our free made to order breakfast. We are also pleased that your children enjoyed the our indoor pool. Regarding our parking, when the adjoining lots do start to fill up please keep in mind that we... More

Fort Worth, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay. Hotel was clean and well maintained. Staff very friendly. Hotel was busy with Bike Week and staff worked to keep everyone satisfied. Location was within walking distance to Bath House row and resturants. We would definetly stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our Embassy Suites Hotel for your vacation. We are so very pleased that you took the time to share your experience on TripAdvisor. We definately appreciate all the great feedback we get. With it being a busy 'bike weekend' we are particulary pleased that you were pleased with the friendly service levels provided by our staff... More

Russellville, Arkansas
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for the 2014 all bike rally . It was great good price for the room, great location, good food, great happy hour, close to the event and a shuttle to take you where you want to go and a great staff

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for sharing your bike rally weekend experience with TripAdvisor, We are very grateful for the five star review. Our team worked very hard to take care of everyone this weekend and we are very pleased that you seemed to enjoy every aspect of your stay and that you appreciated the value in all that we offer... More

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Additional Information about Embassy Suites Hot Springs

Address: 400 Convention Blvd., Hot Springs, AR 71901
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hot Springs 3.5*
Number of rooms: 246
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Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites

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