Embassy Suites Hot Springs (AR) - Hotel Reviews

Address: 400 Convention Blvd., Hot Springs, AR 71901

Phone Number:

Region: United States > Arkansas > Hot Springs

Amenities:

Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Business Hotels in Hot Springs

#3 Family Hotels in Hot Springs

Price Range: $$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center! ... more less

Reservation Options:: TripAdvisor is proud to partner with Hilton Hotels, Travelocity, Agoda, Booking.com, Olotels, Priceline, Hotwire, Expedia, Venere, Hotels.com and Tingo so you can book your Embassy Suites Hot Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Embassy Suites Hot Springs Hotel; Embassy Suites Hot Springs Hotel Hot Springs; Hot Springs Embassy Suites

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310 reviews from our community

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natd2

Texarkana, Arkansas

Top Contributor

58 reviews

16 hotel reviews

Reviews in 20 cities

10 helpful votes

“Always Good!!!”

Reviewed May 20, 2013 NEW

I stay here often with my children. We love to spend time in Hot Springs, and this hotel is a good place to stay for the family. They have snack like chips and salsa in the evenings. They also have free drinks for the grownups. They also have a pretty good breakfast in the mornings, so that is a nice... More

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Thank you so much for the review. We appreciate your continued patronage of our hotel and appreciate the time you took to share your family's positive experience with TripAdvisor. We hope you will return soon and that we will long be part of good family memories. Sincerely, Kurt Schatzl General Manager More

Alan G

Haughton, United States

1 review

“Excellent choice!!”

Reviewed May 15, 2013

My wife and I were actually going to Fayetteville for the U of A graduation that weekend and decided to spend the night in Hot Springs. The Embassy Suites has a wonderful staff that greeted us from the time we hit the premises. The rooms were nice, clean and spacious. The manager's reception was manned by the friendliest staff I've... More

Review collected in partnership with Embassy Suites Hotels

Thank you so much for the five star review. I will be sure to pass along the nice words to our team. We appreciate the time you took to share your experience with us and with TripAdvisor. All the feedback is helpful and we will be sure to work hard so that our room service food gets high grades moving... More

James C

Harrison, United States

“Great hotel”

Stayed here for business and was delighted. I typically stay at Hilton's or Hilton Garden but this Embassy was really a cut above. I would absolutely stay here again, for business or pleasure. Everything was clean and operational.

Thank you very much for sharing your experience with TripAdvisor. We are very pleased to be part of a good business trip and look forward to an opportunity to be of service to you again, whether for business or pleasure. Sincerely, Kurt Schatzl General Manager More

miabur

Burleson, Texas

Senior Reviewer

10 reviews

5 hotel reviews

Reviews in 6 cities

2 helpful votes

“Great Place to Stay”

Reviewed May 13, 2013

We stopped and stayed one night and the hotel was great Rooms were nice, clean and beds comfortable. Good location, staff was very nice and helpful with directions. Breakfast was good with a good selection of choices. Would stay again when in the Hot Springs Area

Thank you for the very nice review. We very much appreciate the time you took to share your 5 star experience on TripAdvisor. We are very pleased that you enjoyed your clean and comfortable suite as well as our complimentary cooked to order breakfast and the service provided by our team members. We hope to be of service to you... More

James M

New Orleans La, United States

“Early departure penalty”

Reviewed May 7, 2013

Never mentioned at time of check in that there would be an early check out penalty . The Hotel puts a note on the backside of the room key as their way of disguising the practice. Nailed me for $75. Even the Hilton Corp feels it was boguswhen I called to complain, but could offer no help. I am still... More

I appreciate your review of your recent stay at our hotel. Feedback from our guests is helpful to us in pinpointing areas that need improvement. In this situation it is clear that our Guest Service Representatives need to be more thorough in confirming the departure date during the check-in process so that any necessary adjustments can be made and unnecessary... More

Zach C

Hot Springs, United States

“Wonderful Visit”

Reviewed May 6, 2013

I love this hotel. Everything from the amazing breakfast buffet to the smiling shuttle drivers was a 10 out of 10. I stayed 3 nights during a very busy convention, and these guys never missed a beat. My room was always clean, the staff was always friendly, and the showers were always hot. I will definitely be returning. The only... More

Thank you so much for taking time out to share your positive experience with TripAdvisor. We are very gratified to know that our efforts to take care of your convention were successful and appreciated. I will be sure to share your compliments about our shuttle team to our bellmen. They are led by our smiling Bell Captain Phillip. Phillip has... More

Arvetta E

Cabot, United States

“Family”

My husband and I have stayed at Embassy Suites in Hot Springs on numerous occassions. We love the southern hospitality and graciousness of the entire staff. Both he & I have travelled all over the US on business and have stayed at several Embassy Suites but non compare the one in Hot Springs.

Thank you so much for the five star review. We sincerely appreciate the time you took share your positive experience with TripAdvisor. We are very pleased that you enjoyed the genuine hospitality provide by our team and we appreciate the great complimented that you expressed. Sincerely, Kurt Schatzl General Manager More

Tiffany M

Fort Smith, United States

“Great Facility and Great Service”

Reviewed May 5, 2013

Everything about the hotel was top notch. All ammenities were fantastic. Only complaint is charging $10/day for internet access. Even low-end hotels offer free internet access. Overall, the stay was good. The breakfast is excellent, and the manager's reception was classy.

Thank you so much for sharing your experience with TripAdvisor. We appreciate all the feedback we recieve and do our best to follow and work to improve our product and service every day. We are very pleased that you enjoyed the hotel, the team's service and our complimentary cooked to order breakfast and complimentary evening reception. Keep in mind that... More

Carey L

“Embassy Suites Experience”

Reviewed April 30, 2013

Staying at Embassy Suites Hotel was a great experience. Every person working for the hotel was pleasantly friendly and helpful. The hotel was extremely clean. The food was very good in the restaurant and the complimentary breakfast. The shuttle service was much appreciated. We used it several times to get back to the hotel after dinner downtown. It was nice... More

Thank you very much for sharing your experience with TripAdvisor and thank you for staying with us. We are very happy that you enjoyed all that our hotel and team have to offer and that you recognize the excellent value that Embassy Suites offers. We hope to be of service to you again soon. Sincerely, Kurt Schatzl General Manager More

evileen

Columbia, IL

6 hotel reviews

Reviews in 8 cities

4 helpful votes

“I was expecting more from the Embassy Suites”

Reviewed April 29, 2013

It was a good stay, but not a great one. There were many very nice things about the Embassy Suites, but there a few things that kept this from being a 5 star review. The hotel has a running water feature on the ground floor that provides a nice ambience but is also probably responsible for the moldy/musty smell in... More

Thank you for all the specific feedback regarding your recent visit to our hotel. We appreciate all the feeback we get from our guests and we are sure to follow up specifically in an effort to continuously improve our guest's experience. We will be sure to address the musty odor near our waterfall and be sure to check all the... More

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Embassy Suites Hot Springs Hotel

Embassy Suites Hot Springs

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