We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 38 Hot Springs hotels

Embassy Suites Hot Springs

3.5 of 5 Hotel   |   400 Convention Blvd., Hot Springs, AR 71901
Hotel deals
Hotel website
Hotel amenities
Special Offer
HOT SPRINGS PACKAGE
Save Saved
You added Embassy Suites Hot Springs to your Saves list
Embassy Suites Hot Springs
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
85%
Ranked #4 of 38 hotels in Hot Springs
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 5 days ago
Davenation74 Houston, Texas
  • Overview
  • Reviews (549)
  • Photos (95)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (78)
  • Location
  • More
true
Write a Review

549 people have reviewed this hotel

Traveler rating
    322
    143
    49
    17
    18
See reviews for
159
128
17
120
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My daughter and I stayed here for two nights for a road trip to AR. The hotel has a good location near bathhouse row. You get the breakfast buffet and happy hour thrown in with the generous sized rooms. There is ample self parking as it shares the parking lots with the adjacent convention center. The staff was very friendly... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago NEW

Best room for the money fantastic!! Free breakfast was on point a wide variety was offered. Beautiful lobby area and a friendly staff close to everything! Enjoyed the evening refreshments the exercise room and pool and hot tub area as well.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Embassy Suites Hot Springs for an impromptu last minute get together for four. We had ample room in our suite to accommodate all of us, the amenities you would expect at home and didn't want to leave. TJ at the front desk checked us in and was so kind and helpful. Phillip Little, the bellman/shuttle driver... More

Was this review helpful? Yes
Conway, Arkansas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We got a room in this hotel for my daughter's birthday. We love staying there because it has a great ambiance. We love the glass roof and glass elevator. Just wishing to hear great music playing in that piano bar. The pianist didn't have much passion playing the piano and hoping they'll put a lounge singer too :) We never... More

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you choosing our hotel for the special occassion of your Daughter's Birthday. We are glad that she had a great time being there. We appreciate your candid feedback and will sure to follow up very promptly and specifically in order to continuously strive to improve our product and service levels. We hope to be of service to you and... More

Longview, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed in Embassy Suites....I prefer them. However, the one located in Hot Springs, Arkansas, needed work. It was not as well-kept as others. The outside entrance, lobby, and eating areas were worn and needed maintence. I really felt these areas were not clean. The staff was friendly and helpful. The room was fine, and the bed was comfortabe.... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and thank you for taking the time to share your experience on TripAdvisor. We do appreciate all the valuable feedback we receive. We are glad that you found the staff to be friendly and helpful and that your suite and the comfort of your bed met your expectations. We are sorry that some of... More

Dallas, Texas
Senior Contributor
27 reviews 27 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Our overall hotel experience was less than satisfactory in comparison to other Hilton hotels with this type of rating. The linens on our bed were tattered and had holes in them. Housekeeping forgot to clean our room the first day and the second day it was not well cleaned- extra towels heaped on the sink in the bathroom, crumbs still... More

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel for your reward stay and thank you for your candid feedback of your stay with us. I apologize that we did not meet your expectations and I am actively working with our housekeeping team to ensure cleanliness and comfort are our first priority. We’re also very sorry that your salad did not live up... More

Hot Springs, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first time staying at The Embassy Suites. I stayed there for a family reunion. The customer service was excellent. I asked the doorman for extra towels and blankets and he assisted right away with a smile. The breakfast was delicious. You have a choice of what you would like in your omelette. Yes omelette!! They make omelettes... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for choosing our hotel to be the host for your Family Reunion. We are so glad that you were pleased with your choice and that you experienced excellent customer service while you were here. Thank you also for mentioning our full free made to order breakfast and buffet. Our complmentary evening reception is always a big... More

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

Price is a little steep but I believe you get what you pay for. Love how manager's reception included the kids so they didn't feel left out. Marvelous sitting area and great cooked to order breakfast (I had omelets & pancakes). I even got a bag of rice from the cook to save my iphone that I dropped in the... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for taking the time share your "Everything" review on Tripadvisor. We sure appreciate your business and we are very happy that you and your family enjoyed "everything" including our two hour evening reception and our free made to order breakfast. We are also pleased that you IPhone was saved! We hope to be of service to... More

Dallas
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a very pleasant stay at this hotel. It had service and quality not found much anymore. Everything in lobby and rooms was clean and tidy. We loved having the extra space of a suite--we had a teen, an older child and two adults in our room, so the sofa bed and two queens were perfect for us. The... More

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for choosing our hotel and thank you for taking time out to provide TripAdvisor and our team such specific feedback. We are so happy that you enjoyed your stay and parents and children both found our amenities, clean suites and comfortable beds and sheeting to your liking. We appreciatue all of your comments and will be... More

Arlington, Tennessee
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I was at this hotel for a quick getaway before school starts. The rooms are very nice and clean. There's an abundance of amenties offered at this hotel. I loved having the microwave and mini fridge in the room, especially when traveling with kids. The staff was very friendly and efficient. The check-in and check-out process went... More

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you very much for taking the time to share your review on TripAdvisor. We appreciate all of your feedback and we are pleased that you had an enjoyable getaway before school starts. Thank you for mentioning your nice clean suite and our complimentary made to order breakfast and evening reception. We are very pleased that you mentioned you would... More

Owners: What's your side of the story?
If you own or manage Embassy Suites Hot Springs, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Embassy Suites Hot Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hot Springs

Address: 400 Convention Blvd., Hot Springs, AR 71901
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hot Springs 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Reservation Counter, Tingo, getaroom.com, Hotels.com, Travelocity, Priceline, Hilton Hotels, Expedia, BookingOdigeoWL and Venere so you can book your Embassy Suites Hot Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites

95 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (63)
Viewed
View from room (1)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (10)
Viewed
Dining (2)
Viewed
Pool/beach area (5)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (7)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Hot Springs with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Hot Springs #3 Business Hotel in Hot Springs #4 Family Hotel in Hot Springs #5 Romantic Hotel in Hot Springs
Hotel Class
Official Description (provided by the hotel)
Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center! ... more   less 
Number of rooms
246

Questions & Answers

Questions? Get answers from Embassy Suites Hot Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer