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Embassy Suites Hot Springs

3.5 of 5 400 Convention Blvd., Hot Springs, AR 71901
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Embassy Suites Hot Springs
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Embassy Suites Hot Springs
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626 reviews from our community

Traveler rating
    371
    161
    55
    20
    19
See reviews for
176
152
20
139
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rogers
Top Contributor
52 reviews 52 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall the hotel is great, I've stayed here many times with no complaints but this time was a little different. The happy hour is always a nice bonus but waiting in line (as my picture shows) for twenty minutes is a little ridiculous. The hotel had many young cheer teams, at night the lack of security was frustrating. I'm surprised... More 

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RI, USA
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Typical Embassy Suites. Very nice hotel overall with great staff. Excellent cook to order breakfast included. Best part perhaps is the location. Easy to walk from hotel to park, shops, food, sites, etc. While not the most inexpensive place to stay, if you are going for a night or two, splurge and be close to everything.

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and thank you for taking the time to share your 5 star review on TripAdvisor. I appreciate your mentioning our great staff. They work very hard in an effort to please all of our guests. Hot Springs does have a lot to offer and being within walking distance to the National Park and to... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent customer service, we love the complimentary drinks and the breakfast is better than a restaurant. Shuttle services are great for going to a nearby restaurant or the race track. We only stay here when visiting Hot Springs.

Review collected in partnership with Embassy Suites Hotels

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Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel and thank you for the very nice review. We certainly appreciate all the feedback we receive on TripAdvisor. We are very pleased that you had a good time. Thank you for mentioning the great customer service you received and also for mentioning the complimentary cocktails and breakfast along with our free shuttle service and... More 

Troup, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I came here for our honeymoon, and everything looked nice from outside and when we walked in it was a very nice hotel. I went to the desk to check in and they had upgraded our room to the presidential suite for our honeymoon! This was a big surprise and they only charged us for a regular... More 

Was this review helpful? Yes 3
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

We are truly honored that you chose our hotel for your honeymoon and we are very pleased that your experience was awesome and memorable. Thank you for sharing your experience on TripAdvisor and thank you for specific mentions of our outstanding Presidential Suites, our free breakfast and shuttle and our convenient location. We appreciate your kind words and we congratulate... More 

Fort Worth, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel is very nice for the area. Interior is dated but well-maintained, and staff generally are very pleasant and eager to help. Perhaps just a slow time of year (post-Christmas) but breakfast and reception were less harried and overrun that at many other ES properties. Beds could be more comfortable, however...not crazy about the poly-blend bedding and flimsy mattresses.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and thank you for the nice review. We are glad that you had an enjoyable stay in Hot Springs and that you found our hotel to be well maintained and that our staff was pleasant and eager to please. We appreciate all of your comments and hope to of service to you in the... More 

Austin, Texas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice and clean hotel 5 min walking from the main street. The rooms are spacious and relatively quiet. The hotel staff is friendly and polite. The hotel provides a shuttle service to and from the main town attractions. The complimentary breakfast was good: good quality omelets/eggs cooked to order, and a variety of other breakfast items.

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you very much for sharing your positive experience at our hotel on TripAdvisor. We appreciate the time you took to mention our polite and friendly staff, our free made to order breakfast as well as our convenient downtown location and complimentary shuttle service. We hope to be of service you again soon. Sincerely, Kurt Schatzl General Manager More 

Little Rock, AR, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Took a quick girls trip to hot Spring to see the Garvan Woodland Gardens Lights and enjoy a spa day. My mom's first time staying at an Embassy and they made me look good for recommending it! Lobby was gorgeous and we thoroughly enjoyed the managers reception after being at Garvan. Excellent breakfast, as usual. Took advantage of AARP late... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

We are very pleased that you chose our hotel for your girls getaway and we appreciate the 5 star review. The holiday lights at Garvan Woodland Gardens are awesome and get better and better every year. I am so glad that you enjoyed the service provided by our staff and that you and your mother enjoyed our evening reception, our... More 

Benton
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

pool needs to be heated other than that had great time new years party n band excellent staff and rooms n buffets n managers special loved hot tub very friendly bell hop also provided me with wheel chair and bath tub seat installed for me

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for ringing in the New Year with us. We are glad that you enjoyed our New Years Eve party including the Band, the buffets and the complimentary evening reception. It is nice to hear that you received top notch service from our Bellman and we will be sure to pass along your compliment. Our pool is heated to... More 

Austin, Texas
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel. The lobby is beautiful, the rooms are huge and clean and the location is convenient. Not to mention the made to order breakfasts, the complimentary happy hour and the live music in the lobby on the weekend!! We initially wanted to stay at the "Arlington" because of the historic value of the property however I'm SO glad... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for choosing our hotel for your weekend getaway and thank you for the glowing review. We appreciate the time you took to share your experience on TripAdvisor. We are glad that you enjoyed our clean and spacious two room suites as well as our free cooked to order breakfast, free evening reception and that you enjoyed... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel staff was very professional and friendly. Hotel is close to Hot Springs downtown and other local attractions. Rooms were clean and spacious. Pool area was well maintained. Kids enjoyed the complementary breakfast, freshly made pancakes and eggs.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
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Additional Information about Embassy Suites Hot Springs

Address: 400 Convention Blvd., Hot Springs, AR 71901
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hot Springs 3.5*
Number of rooms: 246
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Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites
Hotel Style:
#1 Romantic Hotel in Hot Springs
#2 Business Hotel in Hot Springs
#2 Green Hotel in Hot Springs
#4 Family Hotel in Hot Springs

104 photos of this hotel

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