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All 38 Hot Springs hotels

Embassy Suites Hot Springs

3.5 of 5 Hotel   |   400 Convention Blvd., Hot Springs, AR 71901
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85%
Ranked #4 of 38 Hotels in Hot Springs
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 5 days ago
Imyourtallcool1
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560 reviews from our community

Traveler rating
    329
    146
    50
    17
    18
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160
132
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122
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our room was clean and the bed was comfy. The lobby is a little dated but the rooms are nice. Can't beat the happy hour in the lobby. The breakfast was awesome with made to order omelettes. The staff was very friendly and helpful. Great location. Walking distance to all the hot spots in town. We would stay here again.

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you very much for staying with us and thank you for the 5 star review. We are very pleased that you enjoyed the cleanliness and comfort of your suite. We appreciate your commenting on our free made to order breakfast and our free evening reception. I will be sure to pass along your compliments about our friendly staff as... More

Wynne, Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Embassy Suites is a great hotel in Hot Springs, AR. It is in a great location next to convention center and within walking distance to historic downtown. Very clean and the entire staff is friendly and helpful. This is a star of the Hilton Hotel chain.

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you very much for staying with us and thank you for the kind remarks regarding your stay. We are so very glad that you enjoyed our friendly staff, our clean hotel and our convenient location. We are very grateful that you took the time to share your experience on TripAdvisor. Sincerely, Kurt Schatzl General Manager More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel has great rooms with nice views. It's also a good location to be near the main road but far enough away there aren't issues with noise and traffic. I will stay here each time I visit :-). Another big plus is the bed is really comfortable. The evening reception with live music in the atrium is a nice... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for taking the time to share a great review on TripAdvisor. We are so glad you enjoyed our comfortable and quiet suites as well as complimentary evening reception and convenient location, We hope to be of service to you again soon. Sincerely, Kurt Schatzl General Manager More

Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Embassy Suites for 3 nights. It was comfortable and the breakfast was good. They had omelet story order and the staff was very friendly. The kids enjoyed the indoor pool. I would stay here again and would recommend it to anyone. The only thing that was not great was the parking. It was full and it was... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel for your recent business meeting. We are very glad that you and your family enjoyed our friendly staff, our free made to order breakfast. We are also pleased that your children enjoyed the our indoor pool. Regarding our parking, when the adjoining lots do start to fill up please keep in mind that we... More

Fort Worth, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay. Hotel was clean and well maintained. Staff very friendly. Hotel was busy with Bike Week and staff worked to keep everyone satisfied. Location was within walking distance to Bath House row and resturants. We would definetly stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our Embassy Suites Hotel for your vacation. We are so very pleased that you took the time to share your experience on TripAdvisor. We definately appreciate all the great feedback we get. With it being a busy 'bike weekend' we are particulary pleased that you were pleased with the friendly service levels provided by our staff... More

Russellville, Arkansas
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for the 2014 all bike rally . It was great good price for the room, great location, good food, great happy hour, close to the event and a shuttle to take you where you want to go and a great staff

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for sharing your bike rally weekend experience with TripAdvisor, We are very grateful for the five star review. Our team worked very hard to take care of everyone this weekend and we are very pleased that you seemed to enjoy every aspect of your stay and that you appreciated the value in all that we offer... More

Memphis, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I celebrated our 29th anniversary here and we had a great experience! The staff was extremely professional. The hotel is beautiful and the food was very good. We will definitely return!!

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you very much for choosing our hotel for your twenty ninth wedding anniversary and thank you for the very nice review. We are very pleased that you enjoyed our hotel, our professional team members and our very good food. We look forward to an opportunity to be of service to you again in the future. Sincerely, Kurt Schatzl General... More

Houston, Texas
Top Contributor
59 reviews 59 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We picked this hotel for a girlfriend's weekend because we wanted to be able to have a place to sit and visit. But you won't sit long on this couch - it is so uncomfortable. Absolutely no support for the seat cushions, so they squash down to nothing. We brought it to the attention of the front desk and were... More

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and thank you for the review. We appreciate the feedback you provided us. I am very sorry that we did not give you a better answer to your comment about your sofa bed. We should have apologized and had our maintenance team check out the sofa bed in your suite to see what needed... More

Collierville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Our original hotel was not what we expected and the Embassy called us and offered us 2 rooms for the night. This was Labor Day Weekend. The hotel was clean and up to date and the staff was very friendly and courteous. Breakfast and Happy Hour were both satisfying. Very good hotel, located within walking distance of many bath spa's.... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for the opportunity to be of service to you this past weekend and thank you for the review. We are most pleased that you found our staff to be friendly and courteous and we are also very pleased that you enjoyed the cleanliness of our hotel and that you enjoyed our complimentary breakfast and free evening reception. We... More

Mena, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Rooms are spacious, clean, and all amenities available. Furniture is uncomfortable, and the internet service is not free unless you are a Hilton Honors Gold Member. Parking is a bit cramped and meeting rooms aren't very functional for large groups, but the complimentary breakfast is top notch. Bar/Restaurant/Pool/Exercise Facilities available in facility. Close to Historic Downtown.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us for your recent meeting and thank you for the review. We are pleased that you recognized the quality in our hotel and amenities and that our spacious, clean suites were to your liking. I am sorry that the comfort of some of the furnishings was not to your liking and that the meeting room... More

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Additional Information about Embassy Suites Hot Springs

Address: 400 Convention Blvd., Hot Springs, AR 71901
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hot Springs 3.5*
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Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites

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