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Embassy Suites Hot Springs

3.5 of 5 400 Convention Blvd., Hot Springs, AR 71901
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Embassy Suites Hot Springs
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Embassy Suites Hot Springs
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641 reviews from our community

Traveler rating
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    167
    56
    21
    19
See reviews for
182
155
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144
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulsa, Oklahoma
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Embassy Suites in Hot Springs is a wonderful place to stay! The individual suites are large and well-equipped for families and business travelers. The lobby area is lovely and relaxing. We really enjoyed just sitting in the lobby each evening during our stay. The manager's reception and breakfast each day are terrific! The employees were helpful and friendly. The... More 

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Southaven, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We came in town to go to the horse track. I love the shuttle service that Embassy Suites provides. It is so nice not to have to drive anywhere once you check in. The room was clean and the food during our stay was good.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel for your recent trip to Hot Springs to enjoy Oaklawn Racing and Gaming. We are very pleased to receive your very nice review of our hotel. Thank you for mentioning your nice clean suite and the convenience of our shuttle service. Our shuttle service is certainly a hit with our race fans. We hope... More 

Jonesboro, United States
1 review
5 of 5 stars Reviewed 1 week ago

We generally we always choose Embassy Suites in Hot Springs. We love the breakfast and the indoor pool earns bonus points with me. My son always wants us to swim with him, and while children don't seem to mind cold water, I really do. This pool is always warm enough that you can swim without freezing. Their shuttle service is... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you very much for continuing to choose our hotel and thank you for the 5 star review. We appreciate the time you took to share your positive experience on TripAdvisor. We are pleased that our amenities such as our free made to order breakfast, free shuttle service and our heated pool are a hit with you and your family.... More 

Jonesboro, United States
1 review
4 of 5 stars Reviewed 1 week ago

We love staying at this hotel since it is adjacent to the Hot Springs Convention Center. But, beware, the hotel jacks up the nightly rate February-April. Very disappointing since we need to stay at this hotel for the convenience of our athletes that are playing in a volleyball tournament at the convention center during February and April. The hotel will... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel for your recent stay during the Volleyball Tournament and thank you for the feedback. We are very pleased commented that we are a great hotel. Our hotel is pleased to work with with Volleyball tournaments. In fact we contracted a discounted block of rooms for the April 3rd tournament and other tournaments in the... More 

Fayetteville, Arkansas
Top Contributor
161 reviews 161 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at this Embassy four different times now, with some times being better than others. My room was clean and comfortable, with a very comfortable bed. I love the lobby, as it's comfortable and soothing...a fun place to sit and read. Their free breakfast is always excellent, although their food offerings at the evening Manager's reception can be lacking.... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for being our guest and thank you for the very thorough review. We are glad that you really like our hotel. Thank you for mentioning the comfortable bedding and the excellent service you received from Charlie (Charlene), she is a gem. We appreciate all your comments and will be sure to use them to make our hotel better... More 

Rogers, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff at the hotel was extremely friendly and very helpful. I booked the rooms several weeks in advance for a group and even visited the hotel a week prior to our group arriving. Everyone was extremely friendly and helpful. The suites, lobby, restaurants and bar at this hotel were spotless. Very well maintained and nicely decorated.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you very much for bringing your group to our hotel. We appreciate the business and very much appreciate your review and it's title. It is very gratifying to hear comments about our friendly and helpful staff and also that our hotel is spotless and well maintained. We certainly strive for those results every day. Thank you again for the... More 

Jonesboro, United States
1 review
3 of 5 stars Reviewed 1 week ago

I have always had a good experience with Embassy Suites but this location is lacking. Mattresses need to be upgraded and the sofa bed is not usable even by a child. Our 13 year old was miserable and she was playing in a volleyball tournament with little sleep either night. For the price, I expected much more.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and thank you for the feedback. We are very sorry that you left disappointed. Our mission is that 'Every guest leaves a Raving Fan', so we are disappointed that we were not successfull regarding your stay. We typically get great compliments about the comfort of our bedding. I stayed in one our suites during... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights while in town on business. In general the hotel was clean and accommodating. I have to agree with the others that the piano music in the evening can be too loud even inside your room. I was on the fourth floor and could hear it in bed. However, the breakfast cook and the evening... More 

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us on your recent business trip and thank you for taking the time to share your experience on TripAdvisor. We are pleased that you found our hotel to be clean and accommodating and that you were not disappointed with your stay. I appreciate your comment about our piano music. We do control the volume and... More 

Collierville, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Embassy Suites Hot Springs is a great hotel to get away as a couple or to enjoy as a family. The Hotel offers many good amenities and there is plenty to do in Hot Springs. We enjoyed the horse races at Oak Lawn and walking the streets of downtown Hot Springs.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you sir for staying with us and thank you for taking your time to share your experience on TripAdvisor. We are very pleased that you enjoyed all the amenities we have to offer and that you enjoyed our convenient downtown location. We hope you will return soon. Sincerely, Kurt Schatzl General Manager More 

tupelo, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Over all Good. I arrived, waited a small amount of time to check-in. Clean, food was good. The price a little high for the area. Great location for downtown Hot Springs. Parking was easy and plenty available for free.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and thank you for sharing your experience on TripAdvisor. We appreciate all the feedback we receive. We are pleased that you enjoyed our location and the convenient free parking and also that you found the hotel to be clean and the food good. We hope to be your hotel of choice whenever your travel... More 

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Additional Information about Embassy Suites Hot Springs

Address: 400 Convention Blvd., Hot Springs, AR 71901
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hot Springs 3.5*
Number of rooms: 246
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Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites
Hotel Style:
#2 Romantic Hotel in Hot Springs
#2 Green Hotel in Hot Springs
#3 Family Hotel in Hot Springs
#3 Business Hotel in Hot Springs

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