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All 38 Hot Springs hotels

Embassy Suites Hot Springs

3.5 of 5 Hotel   |   400 Convention Blvd., Hot Springs, AR 71901
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85%
Ranked #4 of 38 hotels in Hot Springs
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Michael H Mena, United States
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551 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Japanese first
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English first
Mena, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Rooms are spacious, clean, and all amenities available. Furniture is uncomfortable, and the internet service is not free unless you are a Hilton Honors Gold Member. Parking is a bit cramped and meeting rooms aren't very functional for large groups, but the complimentary breakfast is top notch. Bar/Restaurant/Pool/Exercise Facilities available in facility. Close to Historic Downtown.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Ruston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

When I arrived at hotel I was greeted by the front desk clerk who was very helpful in directing me through out the city when I needed direction. After checking in room and got settled my wife and I came back down to the lobby and we were escorted around the city by using the maps that were available to... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for taking the time to share the experience you had at our hotel with TripAdvisor and thank you for choosing our hotel. We appreciate the 5 star review and we are very gratified that you we pleased with the helpfulness of our team members. I will be sure to pass on your nice review. We sure... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My daughter and I stayed here for two nights for a road trip to AR. The hotel has a good location near bathhouse row. You get the breakfast buffet and happy hour thrown in with the generous sized rooms. There is ample self parking as it shares the parking lots with the adjacent convention center. The staff was very friendly... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

We are very grateful that you chose our hotel for you and your daughters two day getaway and we are equally pleased that you took the time to share your five star experience on TripAdvisor. A good size suite along with a free breakfast and reception and a friendly staff does make for a good value and we appreciate you... More

1 review
5 of 5 stars Reviewed 1 week ago

Best room for the money fantastic!! Free breakfast was on point a wide variety was offered. Beautiful lobby area and a friendly staff close to everything! Enjoyed the evening refreshments the exercise room and pool and hot tub area as well.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for sharing your five star experience on TripAdvisor. We are extremely pleased that you enjoyed our friendly staff, our free made order breakfast, our free evening reception as well our pool and fitness facility. Thanks again for the very nice feedback and we do hope you will return soon. Sincerely, Kurt Schatzl General Manager More

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Embassy Suites Hot Springs for an impromptu last minute get together for four. We had ample room in our suite to accommodate all of us, the amenities you would expect at home and didn't want to leave. TJ at the front desk checked us in and was so kind and helpful. Phillip Little, the bellman/shuttle driver... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel for you impromptu getaway and thank you for sharing your fantastic experience on TripAdvisor. We appreciate your comments and we are very glad that you enjoyed your spacious suite, all our amenities and especially the service that was provided to you by TJ and Phillip. We will be sure to share your nice words... More

Conway, Arkansas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We got a room in this hotel for my daughter's birthday. We love staying there because it has a great ambiance. We love the glass roof and glass elevator. Just wishing to hear great music playing in that piano bar. The pianist didn't have much passion playing the piano and hoping they'll put a lounge singer too :) We never... More

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you choosing our hotel for the special occassion of your Daughter's Birthday. We are glad that she had a great time being there. We appreciate your candid feedback and will sure to follow up very promptly and specifically in order to continuously strive to improve our product and service levels. We hope to be of service to you and... More

Longview, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed in Embassy Suites....I prefer them. However, the one located in Hot Springs, Arkansas, needed work. It was not as well-kept as others. The outside entrance, lobby, and eating areas were worn and needed maintence. I really felt these areas were not clean. The staff was friendly and helpful. The room was fine, and the bed was comfortabe.... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and thank you for taking the time to share your experience on TripAdvisor. We do appreciate all the valuable feedback we receive. We are glad that you found the staff to be friendly and helpful and that your suite and the comfort of your bed met your expectations. We are sorry that some of... More

Dallas, Texas
Senior Contributor
27 reviews 27 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our overall hotel experience was less than satisfactory in comparison to other Hilton hotels with this type of rating. The linens on our bed were tattered and had holes in them. Housekeeping forgot to clean our room the first day and the second day it was not well cleaned- extra towels heaped on the sink in the bathroom, crumbs still... More

Was this review helpful? Yes 2
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel for your reward stay and thank you for your candid feedback of your stay with us. I apologize that we did not meet your expectations and I am actively working with our housekeeping team to ensure cleanliness and comfort are our first priority. We’re also very sorry that your salad did not live up... More

Hot Springs, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first time staying at The Embassy Suites. I stayed there for a family reunion. The customer service was excellent. I asked the doorman for extra towels and blankets and he assisted right away with a smile. The breakfast was delicious. You have a choice of what you would like in your omelette. Yes omelette!! They make omelettes... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for choosing our hotel to be the host for your Family Reunion. We are so glad that you were pleased with your choice and that you experienced excellent customer service while you were here. Thank you also for mentioning our full free made to order breakfast and buffet. Our complmentary evening reception is always a big... More

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 weeks ago

Price is a little steep but I believe you get what you pay for. Love how manager's reception included the kids so they didn't feel left out. Marvelous sitting area and great cooked to order breakfast (I had omelets & pancakes). I even got a bag of rice from the cook to save my iphone that I dropped in the... More

Was this review helpful? Yes
Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you so much for taking the time share your "Everything" review on Tripadvisor. We sure appreciate your business and we are very happy that you and your family enjoyed "everything" including our two hour evening reception and our free made to order breakfast. We are also pleased that you IPhone was saved! We hope to be of service to... More

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Additional Information about Embassy Suites Hot Springs

Address: 400 Convention Blvd., Hot Springs, AR 71901
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hot Springs 3.5*
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Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Hot Springs #3 Business Hotel in Hot Springs #4 Family Hotel in Hot Springs #4 Romantic Hotel in Hot Springs
Hotel Class
Official Description (provided by the hotel)
Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center! ... more   less 
Number of rooms
246

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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