We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Austin Convention Hotel & Spa

Hotel website
305 Malvern Avenue, Hot Springs, AR 71901
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
The Austin Convention Hotel & Spa
Professional photos View all
Browse nearby
The Austin Convention Hotel & Spa
The Austin Convention Hotel & Spa
The Austin Convention Hotel & Spa
Write a Review

80 reviews from our community

Traveler rating
    25
    19
    14
    11
    11
See reviews for
18
19
1
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (80)
  • Mar-May only
    (34)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (16)
All months
Little Rock, Arkansas
1 review
5 of 5 stars Reviewed yesterday NEW

The Austin Convention Hotel & Spa in Hot Springs Arkansas has employees with integrity and honesty. My son and I stayed two nights on April 17, 2015 and April 18, 2015. The room was awesome. Very clean, very comfortable beds, very quite, awesome view, lots of hot water, and employees with integrity and honesty. My son left his iPad in... More 

Was this review helpful? Yes
Paducah, Kentucky
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

When visiting Hot Springs be sure to drop by the Austin Hotel's restaurant. If you are lucky, you will be served by Betty, the best waitress in Hot Springs. Betty has been waitressing for many years and knows how to take care of you. You can expect great service and witty conversation.

Was this review helpful? Yes 1
Montgomery, Alabama
Contributor
19 reviews 19 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had a 3 night reservation here but left after 2 nights. Upon entering the king bed room i noticed TV did not work well and bed was broken or extremely worn on one side. A man came in twice but could not fix the TV so they moved us to another room but only with double beds. This room... More 

Was this review helpful? Yes
Cedarville, Arkansas
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is a great option for visiting Hot Springs. The location is within walking distance to the downtown area, convention center, and lots of restaurants and shopping. The pool is very well maintained and unique (indoor to outdoor). Every staff member was very friendly and went above and beyond to make our stay great! The rooms are nice and... More 

Was this review helpful? Yes 1
Harrison, Arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a 1 night stay here on Thursday night had something in the convention center the next day. I look for a friendly staff and clean so I can sleep. The staff was great and slept like a baby. I did notice that other guest asked for some weird stuff done and eat and they helped them with it... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Our group's convention was held at The Austin this past week and we couldn't be happier! The hotel staff went above and beyond, in every way, to make our visit special. From waitstaff to catering manager, JoElla, to General Manager Carl Duncan they all worked to accommodate our every request! And, did it all with true Southern hospitality. Thank you,... More 

Was this review helpful? Yes 1
Jonesboro, AR
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here with a wedding party, and the staff bent over backwards to be helpful to all of our guests. While the rooms were nothing special, there was nothing wrong with them. They were clean, and the mountain views were fabulous (for those facing the north). The Austin is in walking distance of downtown and bathhouse row. They offered... More 

Was this review helpful? Yes 1
cateringmgr, Manager at The Austin Convention Hotel & Spa, responded to this review

Thank you for taking the time out to review us on Trip Advisor about your recent stay. We are so glad you had a great time while you stayed with us. The Austin Hotel and Spa is a great place to stay in downtown Hot Springs with so much in close proximity. We hope you return again soon. Thanks JoElla More 

Russellville, Arkansas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

The hotel looks like the owners make no investment back into it, Sheets, pillows & towels look like they come from a garage sale or they were the original items when the hotel was purchased. Room interior was bland. Breakfast was okay. Staff was friendly and accommodating.

Was this review helpful? Yes
cateringmgr, Manager at The Austin Convention Hotel & Spa, responded to this review

Thank you for taking the time to review your recent stay with us at The Austin Convention Hotel and Spa. For the past five years much time and money has gone into the continuing renovations to our hotel. Our GM was appalled when he saw the picture you posted on the towels that were in your room. Those towels were... More 

Cabot, Arkansas
1 review
5 of 5 stars Reviewed 4 weeks ago

First time eating at the hotel restaurant even though I've stayed there several times. I had 2 waitresses who were so nice and polite. Betty & Kim made my dining experience very pleasant especially since I was dining alone. Very nice ladies.

Was this review helpful? Yes
Springfield, Missouri
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2015

Staff very friendly and helpful. Breakfast buffet is good. Mattress adequate but in need of replacement. Hotel needs to invest in flat screen TVs. This is the first hotel/motel I have stayed in during the past 3+ years that did not have them. The TVs are the ancient huge sets with a 19" screen. In fact, a note on the... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Bathroom (2)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
View from room (1)
Viewed
Room/suite (7)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question