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All 39 Hot Springs hotels

The Springs Hotel & Spa

2.0 of 5 Hotel   |   135 Central Avenue, Hot Springs, AR 71901
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The Springs Hotel & Spa
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Ranked #22 of 39 Hotels in Hot Springs
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234 reviews from our community

Traveler rating
    33
    49
    38
    38
    76
See reviews for
46
74
7
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

If you have anything valuable better not leave them in the room. Lock it up or it will dissapear. Will not stay at this place ever again. A police report will be filed. Checked back with front desk nothing has been turned ito lost and found a cleaning staff has left for the day.

Was this review helpful? Yes 1
Memphis, Tennessee
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I am surprised by all the negative reviews so felt compelled to add mine. I have come to Hot Springs for St Patrick's Day for the last 3 years and stayed here every time. My family meets here to listen to my brother's band play and enjoy shopping downtown. I have stayed at the Arlington before, but prefer The Springs.... More 

Was this review helpful? Yes 5
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your kind comments. We look forward to having you back on Saint Patrick's Day (Hot Springs is home to the world's shortest Saint Patrick's Day Parade). It is true that we are in the center of the action in Hot Springs National Park. Everything is close by, including the parade, restaurants, the springs and live music. We... More 

Hockley, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We planned our vacation to stop in Hot Springs on December 26th and enjoy the majestic city in her holiday splendor and we were not disappointed. We've stayed at the Arlington before, but wanted to check out another location. Despite the fact that it was raining and very cold, we were able to see beautiful lighting displays and experience the... More 

Was this review helpful? Yes 1
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you so much for staying at our lovely hotel. Yes it is true we are in the center of America’s oldest National Park. The holiday lights near the Springs (200 yards from our front door) put us all in the Christmas mood. Hot Springs is unique and beautiful (full of history and romance). Race season will start January 10.... More 

Denver
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were disappointed with this hotel. It was a great location. We loved being right in the heart of Hot Springs. However, we booked this hotel SPECIFICALLY because both the Hotel.com and the hotel website said it has a spa on site. However, the spa is only open a few days a week except in the summer, and of course... More 

Was this review helpful? Yes 2
fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

While Hot Springs is a National Park, it is also a small town. Unlike a major city such as Dallas or Las Vegas, it is not feasible to keep our spa open seven days a week during the off season. During the winter months, our spa is open Friday, Saturday and Sunday (this is clearly posted on our web site).... More 

Texarkana, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 6, 2014

We stayed here on our Wedding night December 26th, 2011 We stayed for a week. I complained every single day about the OLD MATTRESS int he hallway outside out room. Our room was nasty! The non smoking room has cigarette but son the crack old balcony. The parking was oddly full for the seemingly empty hotel. The SPA which was... More 

Was this review helpful? Yes 2
fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

If I understand correctly you stayed with us on December 26 three years ago. On Christmas, we try to give as many members of our staff the day off, so that they can spend time with their families (this may explain why certain maintenance chores were not properly taken care of). If this was the case, we apologize. As for... More 

Pittsburgh, Pennsylvania, United States
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 22, 2014

booked this hotel for two nights to enjoy the town. they are in the remodeling process and some rooms were completed and ours was not. although, it was large, comfortable and clean. the bed was real comfortable. the lobby used to be a thing of beauty, but it needed help. restaurant & spa only open on weekends. don't think there... More 

Was this review helpful? Yes 1
fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for staying at our hotel. During the winter, the spa is open on Friday, Saturday & Sunday. During the off season the hotel is not always full, so we offer lower rates. This Christmas are lobby was truly of thing of beauty with all the Christmas decorations. Thanks again for staying with us. More 

Mountain View, Arkansas
Contributor
18 reviews 18 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 12, 2014

I was wary after reading several negative reviews but liked the location so am staying here now. Perfectly clean with great beds, excellent showers and the room is well appointed. rick at the front desk was a delight as were all of the front desk folks. The price is half of the cost of the Arlington which is right down... More 

Was this review helpful? Yes 1
fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thanks for staying with us and thank you for your kind words . When a room is occupied (or when there is a do not disturb on the door) housekeeping will leave towels at the front door. We do keep linens, towels, blankets and coffee at the front desk for our guests convenience. Please come again, we would love to... More 

Memphis, Tennessee, United States
Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 9, 2014

We almost didn't stay here because there were several low reviews of the place. That led my expectations to be quite low. However when we went in person to check it out, we were pleasantly surprised. The room was nicely decorated and very comfortable. Everything was perfectly clean. We enjoyed sitting out on the balcony and people-watching. The lobby was... More 

Was this review helpful? Yes 1
fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your kind and honest response. It is true, we have the best location in the heart of America's oldest National Park. We are upgrading the TVs and will soon have flat screen TVs in every room. I am sending this response on the hotel's wifi connection; I have found that it works great (and it is a... More 

Hernando, Mississippi
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed November 3, 2014

I read reviews before staying here and was pleased that all the positive reviews proved true. The staff was impeccable. The only issues we had were with the hostesses in the restaurant, and the service at breakfast. The Friday night seafood buffet is a must. We were definitely happy with it. Do not waste your time with breakfast. Although eating... More 

Was this review helpful? Yes
Acapulco, Mexico
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 30, 2014

When friends come to town I like to lodge them at "The Springs" it's got the charm and the grandeur of our historic city and its in the heart of Hot Springs. Walk down the historic Bath House Row or hike any of our amazing trails!!! One of the two hotels with thermal springs in town come and enjoy a... More 

Was this review helpful? Yes
fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you so much for staying with us. Yes, it is true that we are in the heart of America's oldest National Park. The Springs themselves are just a short walk away (approximately two hundreds yards). The spring water comes directly into our Spa (we are one of the few hotels that offers mineral baths in the natural spring water).... More 

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Additional Information about The Springs Hotel & Spa

Address: 135 Central Avenue, Hot Springs, AR 71901
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Springs Hotel & Spa 2*
Number of rooms: 139
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Also Known As:
The Springs Hotel And Spa
The Springs Hotel Hot Springs
Springs Hotel Hot
Downtowner Hotel Hot Springs

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