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All 38 Hot Springs hotels

The Springs Hotel & Spa

2.0 of 5 Hotel   |   135 Central Avenue, Hot Springs, AR 71901
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The Springs Hotel & Spa
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Ranked #22 of 38 Hotels in Hot Springs
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230 reviews from our community

Traveler rating
    33
    47
    38
    37
    75
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44
72
7
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Texarkana, Arkansas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed here on our Wedding night December 26th, 2011 We stayed for a week. I complained every single day about the OLD MATTRESS int he hallway outside out room. Our room was nasty! The non smoking room has cigarette but son the crack old balcony. The parking was oddly full for the seemingly empty hotel. The SPA which was... More 

Was this review helpful? Yes 1
fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

If I understand correctly you stayed with us on December 26 three years ago. On Christmas, we try to give as many members of our staff the day off, so that they can spend time with their families (this may explain why certain maintenance chores were not properly taken care of). If this was the case, we apologize. As for... More 

Pittsburgh, Pennsylvania, United States
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

booked this hotel for two nights to enjoy the town. they are in the remodeling process and some rooms were completed and ours was not. although, it was large, comfortable and clean. the bed was real comfortable. the lobby used to be a thing of beauty, but it needed help. restaurant & spa only open on weekends. don't think there... More 

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Mountain View, Arkansas
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 12, 2014

I was wary after reading several negative reviews but liked the location so am staying here now. Perfectly clean with great beds, excellent showers and the room is well appointed. rick at the front desk was a delight as were all of the front desk folks. The price is half of the cost of the Arlington which is right down... More 

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fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thanks for staying with us and thank you for your kind words . When a room is occupied (or when there is a do not disturb on the door) housekeeping will leave towels at the front door. We do keep linens, towels, blankets and coffee at the front desk for our guests convenience. Please come again, we would love to... More 

Memphis, Tennessee, United States
Senior Reviewer
8 reviews 8 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 9, 2014

We almost didn't stay here because there were several low reviews of the place. That led my expectations to be quite low. However when we went in person to check it out, we were pleasantly surprised. The room was nicely decorated and very comfortable. Everything was perfectly clean. We enjoyed sitting out on the balcony and people-watching. The lobby was... More 

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fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your kind and honest response. It is true, we have the best location in the heart of America's oldest National Park. We are upgrading the TVs and will soon have flat screen TVs in every room. I am sending this response on the hotel's wifi connection; I have found that it works great (and it is a... More 

Hernando, Mississippi
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed November 3, 2014

I read reviews before staying here and was pleased that all the positive reviews proved true. The staff was impeccable. The only issues we had were with the hostesses in the restaurant, and the service at breakfast. The Friday night seafood buffet is a must. We were definitely happy with it. Do not waste your time with breakfast. Although eating... More 

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Acapulco, Mexico
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2014

When friends come to town I like to lodge them at "The Springs" it's got the charm and the grandeur of our historic city and its in the heart of Hot Springs. Walk down the historic Bath House Row or hike any of our amazing trails!!! One of the two hotels with thermal springs in town come and enjoy a... More 

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fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you so much for staying with us. Yes, it is true that we are in the heart of America's oldest National Park. The Springs themselves are just a short walk away (approximately two hundreds yards). The spring water comes directly into our Spa (we are one of the few hotels that offers mineral baths in the natural spring water).... More 

Horn Lake, Mississippi, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2014

I am amazed at the low reviews for this hotel. My wife and I frequent Hot Springs for or weekend get aways from Memphis and have stayed at several hotels in downtown Hot Springs. I found this hotel to stand head and shoulders above the rest. The rooms, including the carpets, bathroom and patio were very clean and well appointed.... More 

Was this review helpful? Yes 1
fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you so much for your kind words. We do our very best to make our guests happy. We have an excellent staff and a unique hotel. We are surrounded by the beauty of nature: mountains, hiking trails and, of course, the hot springs themselves (just a short walk from our doors). Please come again and we will pamper you... More 

Ozark, Arkansas, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 21, 2014

"The Springs Hotel and Spa" is a great example of why you need to get down to Hot Springs, Arkansas, take a break from chain lodging, and see what a great Independent Hotel such as "The Springs Hotel and Spa" has to offer that the chains can not.We have done just this on several occasions and found a gem in... More 

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fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you so much for your kind words. We appreciate our guests. Please come back and see us soon. More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed October 19, 2014

The Relaxation Bath and Spa treatment was excellent. First I started with a glass of cold water. Then I sat in the bathtub. The jetted bathtub was outdated. But it served the purpose. The water felt wonderful. I stayed in there for about 20 mins. Then I was taken to the steam room. It was very hot. As it should... More 

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fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for taking the time to review our Spa and thank you for your kind words. Please come and visit us soon. More 

Poteau
Top Contributor
93 reviews 93 reviews
42 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed October 18, 2014

The Spring Hotel in downtown Hot Springs is a great place to stay to enjoy the downtown area. Its a older hotel and has a spa on the 2nd floor. Our room was big with a nice balcony. The bath was small but all was fine. If you like to stay in nostalgic hotel this is a great place at... More 

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Additional Information about The Springs Hotel & Spa

Address: 135 Central Avenue, Hot Springs, AR 71901
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Springs Hotel & Spa 2*
Number of rooms: 139
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Also Known As:
The Springs Hotel And Spa
The Springs Hotel Hot Springs
Springs Hotel Hot
Downtowner Hotel Hot Springs

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