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All 38 Hot Springs hotels

The Springs Hotel & Spa

2.0 of 5 Hotel   |   135 Central Avenue, Hot Springs, AR 71901
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Ranked #23 of 38 Hotels in Hot Springs
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217 reviews from our community

Traveler rating
    28
    44
    37
    37
    71
See reviews for
42
64
7
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Albuquerque, NM
Top Contributor
57 reviews 57 reviews
17 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

Y'know, it wasn't the best room I've ever stayed in, but it's a regular plain hotel room and was very well priced for this location. It's right on the strip in beautiful Hot Springs. If you're like me, you don't go for the room, and it's in prime location for a nice walk downtown on a weekend evening. Not loud.... More

Was this review helpful? Yes 2
fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your stay at the Springs Hotel. Yes, it is quite beautiful here. We are located in the heart of America’s smallest National Park (the natural hot springs are just a few hundred yards from our hotel). We are surrounded by great hiking trails and wonderful mountain views. We are in the process of upgrading all of our... More

Cooper
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was alright for the money and made it easy to stay downtown and not have to drive around. the parking is horrible for this hotel didn't care much for that and no breakfast but the pancake house is right down the street to walk to in the morning!!

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fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your stay at the Springs Hotel. It should be noted that parking is always free at the Springs Hotel. Since we are in the heart of the historic district where space is at a minimum, this is an added perk that we are happy to offer to our guests. There are actually two pancake houses close to... More

Greenbrier, Arkansas
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with my wife. Was hoping for a nice Spa Hotel. Was not impressed at all. The staff was nice but the hotel is old and run down. I would not stay here again. The room was fairly clean but old. The shower head didnt work at all. There are much better hotels for the money.

Was this review helpful? Yes
fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your stay at our hotel in historic Downtown Hot Springs. We apologize for any inconvenience during your stay with us. It should be noted that we are one of the few hotels in the area that actually has natural spring water pumped directly into our spa (the springs themselves are just two hundred yards from our property).... More

St. Louis, Missouri, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Went there with a group from the church on the bus. As we entered the building you could smell the odor of a wet basement. I personally had to change rooms three times. The rooms have a odor the ceilings on the 8th floor had water damage stains, the furniture was extremely dusty. I went into 5 rooms and in... More

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fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

While each of our rooms have ironing boards occasionally guests use the floor to iron their clothes. We do update our rooms with new furnishings and carpet periodically. We are sorry that you were not happy with any of 5 rooms we offered you (we do our best to make our guests happy). I am writing this response from the... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

James and Matthew are awesome! They are slowly updating the rooms. We had a suite with adjoining rooms. One was pleasing while the other had obviously not been gotten to. Did notice that housekeeping did not do anything to our room while we were out.

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fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your stay at our hotel and thank you for your lovely comments. We appreciate you so much. Come back and see us again. More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Well I'm staying here as I'm typing this. We checked in last night guy gave us room 704 well I opened the door to be greeted by some guy asking wth kinda embarrassing. Went back down told guy at front desk he's like we'll nobody is suppose to be in there I'll have to call the cops gave us a... More

Was this review helpful? Yes
fvs111, Public Relations Manager at The Springs Hotel & Spa, responded to this review

You are right this is a wonderful location. We are just two hundred yards from the Hot Springs, the hiking trails and Bath House Row. We are in the heart of America's smallest National Park. We apologize for the mix up with your room. We take great care to make sure we have everyone in the right room. Please come... More

Blytheville
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 5, 2014 via mobile

My husband and I decided to take a trip with our family and with me being super pregnant staying on the main strip was a great idea, until we got there! While checking in the staff was extremely rude and disrespectful, as we headed to the rooms the floors looked like they haven't been vacuumed in months! The further we... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 25, 2014 via mobile

If you enjoy history this is the place to be if your looking for luxury go someone else. Old and run down. Not very clean. But great location to down town district and bath house row. May want to stay somewhere more up to date and drive in for the day. Kind of pricey for what you get! Would not... More

Was this review helpful? Yes 1
Little River, California
1 review
2 of 5 stars Reviewed July 25, 2014

It was me and my husband 2nd anniversary and the pictures looked good on the computer but when we got there the lobby was nice parking was in the back the parking lot was nasty the back of the hotal people hanging off the balcony they had clothes hanging off the balcony we got on yhe elevator it was nasty... More

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Texarkana, Arkansas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 22, 2014

The outside of the hotel is pretty run down, but the lobby is really nice and renovated. The rooms however are not very modern. There are no refrigerators in the rooms, and the beds are double not queen beds. The balcony in the back overlooks a parking lot or what looks like a concrete mountainside. Not very appealing. The front... More

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Additional Information about The Springs Hotel & Spa

Address: 135 Central Avenue, Hot Springs, AR 71901
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Springs Hotel & Spa 2*
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Also Known As:
The Springs Hotel Hot Springs
The Springs Hotel And Spa
Springs Hotel Hot
Downtowner Hotel Hot Springs

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