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All 38 Hot Springs hotels

The Springs Hotel & Spa

2.0 of 5 Hotel   |   135 Central Avenue, Hot Springs, AR 71901
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Ranked #22 of 38 hotels in Hot Springs
  • Overview
  • Reviews (214)
  • Photos (27)
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214 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
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English first
St. Louis, Missouri, United States
1 review
1 of 5 stars Reviewed 1 week ago

Went there with a group from the church on the bus. As we entered the building you could smell the odor of a wet basement. I personally had to change rooms three times. The rooms have a odor the ceilings on the 8th floor had water damage stains, the furniture was extremely dusty. I went into 5 rooms and in... More

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

James and Matthew are awesome! They are slowly updating the rooms. We had a suite with adjoining rooms. One was pleasing while the other had obviously not been gotten to. Did notice that housekeeping did not do anything to our room while we were out.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Well I'm staying here as I'm typing this. We checked in last night guy gave us room 704 well I opened the door to be greeted by some guy asking wth kinda embarrassing. Went back down told guy at front desk he's like we'll nobody is suppose to be in there I'll have to call the cops gave us a... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I decided to take a trip with our family and with me being super pregnant staying on the main strip was a great idea, until we got there! While checking in the staff was extremely rude and disrespectful, as we headed to the rooms the floors looked like they haven't been vacuumed in months! The further we... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 25, 2014 via mobile

If you enjoy history this is the place to be if your looking for luxury go someone else. Old and run down. Not very clean. But great location to down town district and bath house row. May want to stay somewhere more up to date and drive in for the day. Kind of pricey for what you get! Would not... More

Was this review helpful? Yes 1
Little River, California
1 review
2 of 5 stars Reviewed July 25, 2014

It was me and my husband 2nd anniversary and the pictures looked good on the computer but when we got there the lobby was nice parking was in the back the parking lot was nasty the back of the hotal people hanging off the balcony they had clothes hanging off the balcony we got on yhe elevator it was nasty... More

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Texarkana, Arkansas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 22, 2014

The outside of the hotel is pretty run down, but the lobby is really nice and renovated. The rooms however are not very modern. There are no refrigerators in the rooms, and the beds are double not queen beds. The balcony in the back overlooks a parking lot or what looks like a concrete mountainside. Not very appealing. The front... More

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Greenwood, Louisiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2014

Well very sad too say just got back from The Springs Hotel and Spa. It was not a long stay but enough to say was not like the pic's you see on line.. Was dirty and no one that worked there ever said one word to us while we where there other than one elderly gentleman who was nice. Got... More

Was this review helpful? Yes 1
2 reviews
3 of 5 stars Reviewed July 19, 2014

The hotel is in the historic district and is of course old. This we were expecting. The air condition thermostat was broken in our room and when we called the desk, we were told maintenance had already left for the day and desk person was only one there. We were finally able to adjust it with a pair of tweezers.... More

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Magnolia, Arkansas
Top Contributor
68 reviews 68 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 13, 2014

This is a pretty cool old property...and the staff was absolutely great...terrific location in Hot Springs...right in the middle of everything...but really...its kind of run down...they really need to do some renovations...the main lobby area is pretty nice...but the rooms are pretty dated! We still enjoyed it...and again...the location is great!

Was this review helpful? Yes 1
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Additional Information about The Springs Hotel & Spa

Address: 135 Central Avenue, Hot Springs, AR 71901
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Springs Hotel & Spa 2*
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Also Known As:
The Springs Hotel Hot Springs
The Springs Hotel And Spa
Springs Hotel Hot
Downtowner Hotel Hot Springs

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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