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Clarion Resort on the Lake

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4813 Central Ave (SR 7), Hot Springs, AR 71913
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Clarion Resort on the Lake
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Clarion Resort on the Lake
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173 reviews from our community

Traveler rating
    44
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    40
    30
    17
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46
50
5
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Saint Francisville, Illinois
1 review
2 of 5 stars Reviewed 4 weeks ago

We stayed 3/26-3/30. After the first 3 days, we received a bill that did not coincide with what we were told when registering. We inquired and were told those were black out days and nothing could be done. We stayed one more night and lo and behold, my friends room was not cleaned and the sheets were removed from the... More 

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Norfork, Arkansas
Top Contributor
55 reviews 55 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 11, 2015

The hotel is off the beaten path, which is a plus and on Lake Hamilton. Rooms have small balconies with views of the busy highway and road, or the lake. The hotel is old and a little shabby, but it is very, very clean and the staff is friendly and accommodating. The hallways have new carpet and are well lighted.... More 

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1 review
2 of 5 stars Reviewed April 11, 2015

Signed up and paid for a room with a view. View was of the exterior retaining wall. I did not find the irony humorous. Staff did nothing to correct. Understand they were busy but the challenge of taking a reservation is keeping the reservation.

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Travelers are raving about these Hot Springs hotels

Sherwood, Arkansas
1 review
5 of 5 stars Reviewed March 31, 2015

Me & my husband stay here quite often & we always have an excellent experience, no problems what-so-ever, everything is always perfect from the time we check in until we check out, the incredible lake view & even when we go down to Classics where Kara always takes great care of us!! However this time wasn't like the other times... More 

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Little Rock, Arkansas
Top Contributor
61 reviews 61 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 21, 2015

This hotel's best feature is by far the view of Lake Hamilton. We had a lakeside room on the sixth floor. There was a very small balcony, with a table and two chairs, although it was a bit chilly to take full advantage of that amenity. Housekeeping apparently thought we might need a cigar, as one (slightly used) remained from... More 

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1 review
1 of 5 stars Reviewed March 13, 2015

We checked in for a one night stay today. It's pouring rain. We attempted room service for an hour. No response. Walked down to the restaurant and we were informed the bartender was busy and took the phone off the hook. Ordered through a waitress and food never came. Ventured out 2.5 hours later in the rain to get dinner... More 

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Burleson, Texas
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 9, 2015

I was looking for a 3 star hotel and I booked this hotel on Priceline at the last moment. Here's my brief review: The bad * Not a resort - not a 3 star hotel - 2 star at best * Old, dark and needs updating. Carpet was old. Old smelling. Ugh! * No king or queen beds available -... More 

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ashley w, Front Office Manager at Clarion Resort on the Lake, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Carbondale, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 21, 2015

The first thing we noticed about the room was the beds seemed small. However they were comfortable and clean. We had a problem with ants in the bathroom. We told the evening clerk who seemed very unconcerned. He said maintenance would take care of it and that it would not have a smell. We left for dinner and when we... More 

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ashley w, Manager at Clarion Resort on the Lake, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

A TripAdvisor Member
1 of 5 stars Reviewed February 13, 2015

We booked our room last month knowing it was Valentine's weekend . Our reservation was for a jacuzzi room. We rarely have the opportunity to getaway. On arrival we were told our reservation had been changed, not by us and she was unable to tell us by whom. The person at the desk was unwilling to help in any way.... More 

Was this review helpful? Yes
ashley w, Manager at Clarion Resort on the Lake, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Bryant, Arkansas
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 10, 2015

We enjoyed the Balcony very much.. Sunset was beautiful after a long day at Oaklawn HorseTrack and we got to watch the Geese & ducks in the morning on the lake . Beds was comfy although they was not queen as told they was more full sized.. The Hotel is a little older and needs some renovations but pretty clean...... More 

Was this review helpful? Yes
ashley w, Manager at Clarion Resort on the Lake, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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