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All 37 Hot Springs hotels

Clarion Resort on the Lake

3.0 of 5 Resort   |   4813 Central Ave (SR 7), Hot Springs, AR 71913
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Ranked #16 of 37 Hotels in Hot Springs
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A recent review
5 of 5 stars reviewed 2 weeks ago
hrainwater El Dorado
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151 reviews from our community

Traveler rating
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    35
    27
    14
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41
40
5
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Austin, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My wife and I decided to go to Hot Springs on our Honeymoon and picked the Clarion because I'm a choice hotel fan. I called to make my reservation the day before and find out what the pet policy was. The lady on the phone told me it was $25 for the first night and $10 each other night. She... More

Was this review helpful? Yes
ashley w, Manager at Clarion Resort on the Lake, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Resort On the Lake. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your check in and our pet policy on your recent visit. Our pet policy is a $25.00 non-refundable deposit plus $10.00 for each... More

Texas
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Check in attendant was slow moving. She was also clueless in reference to manners and customer service. The room was host to a molded coffee pot, stale smelling everything cloth. The sink leaked onto floor from counter. A lovely knock every morning from housekeeping despite the dnd sign on the door. And don't go into the lobby after being woken... More

Was this review helpful? Yes 1
ashley w, Manager at Clarion Resort on the Lake, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Schertz, Texas
Top Contributor
71 reviews 71 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Driving through Arkansas and used Priceline which had this a 3 Star resort and took a chance. We thought 3 Star should be good and comfy after a 12 hour drive. We got to the Hotel reservation in hand looking forward to a better than average room. Well it was in my opinion a 2 star at best, the room... More

Was this review helpful? Yes 1
ashley w, Manager at Clarion Resort on the Lake, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

El Dorado
2 reviews
5 of 5 stars Reviewed 2 weeks ago

What a great place to stay. Front desk staff was very friendly and helpful. Loved the lounge...Great place to watch the Razorbacks. Best hamburgers in Hot Springs. Spend a few dollars more and get a lake-side balcony room, the view is awesome!!! Can't wait to go back. Best value in town.

Was this review helpful? Yes
ashley w, Manager at Clarion Resort on the Lake, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Lafayette, Louisiana, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I have vacationed in Hot Springs many times. Needless to say, I have stayed in many places. I decided to try the Clarion because it offered a balcony with a lake view. I can't say enough about my experience here. I was greeted with a smile from every employee I encountered. Anything I asked for was readily taken care of.... More

Was this review helpful? Yes
ashley w, Manager at Clarion Resort on the Lake, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Terri... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Had a great time. The staff was wonderful. The pretty lady at the front desk Ashley was great, if you had a problem you can go to her and she would fix it or find out why it can't be fixed. The fireworks was great too, the ending was the best. Stayed on the 6th floor, the view was great.

Was this review helpful? Yes 1
ashley w, Manager at Clarion Resort on the Lake, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Terri... More

Little Rock, Arkansas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 25, 2014

A lady friend and I took a little birthday weekend getaway to this hotel. I'm not sure what the reviews were really talking about because Hot Springs is a Historic city so most hotels would like to keep that historic look. On that note there's nothing bad to say about this hotel, the service was perfect, not a rude person... More

Was this review helpful? Yes 2
ashley w, Manager at Clarion Resort on the Lake, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Terri... More

Norco LA
Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 19, 2014

Stayed at this hotel because it was selected for our class reunion. The hotel is in need of refreshment but it was clean and the service was very good. We had a special group rate which was not bad, but in my opinion the regular rates are too high for the quality of the rooms. The facilities and food for... More

Was this review helpful? Yes 1
ashley w, Manager at Clarion Resort on the Lake, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Terri... More

Mississippi
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 18, 2014

This hotel is in a beautiful location in Hot Springs and have friendly staff and employees. The problem here is that this hotel needs some serious cleaning and updating, My room was ok, but fingerprints all over the sliding glass doors do nothing for seeing the beautiful view. Dirty walls and carpets were also noticeable. Ate breakfast and its was... More

Was this review helpful? Yes 2
ashley w, Manager at Clarion Resort on the Lake, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Sincerely, Terri Newton... More

Fishersville
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2014

Last minute trip via Hot Springs, was able to get a room even on busy weekend. The person who made my reservation was very polite and helpful. Staff at the resort was very friendly and helpful. Would really consider staying here again when we have more time in the area.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
ashley w, Manager at Clarion Resort on the Lake, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Ashlee... More

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Additional Information about Clarion Resort on the Lake

Address: 4813 Central Ave (SR 7), Hot Springs, AR 71913
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Resort on the Lake 3*
Number of rooms: 151
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Also Known As:
Clarion Resort On The Lake Hotel Hot Springs
Clarion Resort Hot Springs
Clarion Hot Springs
Hot Springs Clarion

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