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All 37 Hot Springs hotels

Comfort Suites Hot Springs

2.5 of 5 Hotel   |   320 Nash Street, Hot Springs, AR 71913
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Ranked #1 of 37 Hotels in Hot Springs
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 16, 2014
Lynne1224
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248 reviews from our community

Traveler rating
    173
    57
    15
    1
    2
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96
73
4
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites Hot Springs
See the most recent reviews
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2014

We stayed here on Aug 11-14 and we had no complaints whatsoever. Staff is friendly, breakfast was very good and the beds were very comfortable. Will definitely recommend this hotel to anyone who is thinking of visiting Hot Springs...

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 15, 2014

Rooms are beautiful, staff is friendly. Beds are very comfortable. The only issue we had was with the in room fridge not being cold. Reported it and it was fixed within 2 hours. Will definitely be staying with them in the future.

Was this review helpful? Yes 2
Fort Worth, Texas
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 15, 2014

We arrived at 10pm to encounter one desk person already assisting four other people with evrything from reservations to a toilet plunger request. After waiting for 10 minutes I made it to the desk and was told my reservation did not exist. I called Booking.com and handed the clerk my phone to talk to them. Shazam-all of a sudden I... More

Was this review helpful? Yes 3
boron58, Manager at Comfort Suites Hot Springs, responded to this review

Let me first start off by saying that I am so sorry that you had such a horrible time, but I have come to realize that you can not please everyone in this industry. I would like first to address the fact that you stated that you made your reservation through Booking.com and therefore THEY are the ones that messed... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 10, 2014

We stayed here for one night. Jamie checked us in when we arrived and was very friendly with all of our accommodations. We will definitely stay here again. Recommend eating at Purple Cow. hotel very close to restaurants, downtown and stores.

Was this review helpful? Yes 1
Plano, Texas
1 review
5 of 5 stars Reviewed August 6, 2014

I have stayed at 5 star resorts all of the country. Hands down, this place has the best customer service I have ever experienced. Every employee I encountered, whether by phone or in person, surely LOVES their job. They were courteous, helpful, friendly, and accommodating. The hotel is in a great location to attractions and restaurants -- very convenient. The... More

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Holdenville, Oklahoma
Top Contributor
57 reviews 57 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 2, 2014

This a very nice place to stay. It is centrally located in Hot Springs so you are near many attractions. The staff is the best. We booked our trip with Jamie. She was so helpful and had highlighted maps awaiting us upon arrival. The rooms were spacious and clean. The indoor pool was nice, and the breakfast was tasty. We... More

Was this review helpful? Yes 3
Harrison, Arkansas
1 review
5 of 5 stars Reviewed August 2, 2014

We stayed at an extremely busy time (cheer camp in town). The staff still took time to treat us well with individual attention. They were very nice & helpful! We will definitely stay there the next time we're in Hot Springs!

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Garland, Texas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 31, 2014

This is a great place to stay. Easy to get to, breakfast, pool, and nice rooms. Need to book in advance their always booked. this was the second time we stayed there, we liked it soon much we tried once before and couldn't get a room. that's why we new to book in advance.

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1 review
4 of 5 stars Reviewed July 30, 2014

clean comfortable room. Good location. Conveniently located between Lake Catherine and Hot springs. Pool area was well equipped and well used. Breakfast was adequate. wide selection for breakfast. Good staff.. Friendly reception.at check in

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed July 28, 2014

The hotel staff was wonderful and extremely helpful from check-in to check-out. The room was spacious and the beds very comfortable. Our kids enjoyed the in-room whirlpool! The complimentary breakfast provided options for everyone! Very delicious and satisfying.

Was this review helpful? Yes
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Additional Information about Comfort Suites Hot Springs

Address: 320 Nash Street, Hot Springs, AR 71913
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Hot Springs 2.5*
Number of rooms: 93
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Also Known As:
Comfort Suites Hot Springs Hotel Hot Springs

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