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All 38 Hot Springs hotels

Candlewood Suites Hot Springs

2.0 of 5 Hotel   |   3404 Central Avenue, Hot Springs, AR 71913
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68%
Ranked #10 of 38 hotels in Hot Springs
A recent review
5 of 5 stars reviewed 2 weeks ago
Jeni G Hot Springs, Arkansas
  • Reviews (116)
  • Photos (60)
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  • Room tips (23)
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116 people have reviewed this hotel

Traveler rating
    58
    21
    12
    8
    17
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35
34
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16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Dallas
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

This Hotel is at least 100.00. What do you get for that?? Great question.. You get treated badly by a bunch of rude foreign idiots. Plenty of other choices than this place. If you must stay then pay cash if possible because they do what they want with charges on your card.

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for 2 nights on 07/07/14 and 07/08/14. The clerk ran my card 2 times , stating that the system kicked him out. I asked am I being double billed and he assured me no. I understand that mistakes happen but the nerve of these people to not even resolve and refuse to even call me... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

As late as earlier in the year, the Candlewood Hot Springs was a relatively good value. Tha appears to have changed. It appears that the hotel has changed management and the concept of customer service left with the precious management. At check in the hotel completely lost my reservation...never mind that they had billed my card for the week. They... More

Was this review helpful? Yes 1
Hot Springs, Arkansas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very impressed with this hotel. The room was a mini suite, with a small kitchen. The property is clean and the rooms are up to date, and clean as well. The staff was VERY friendly and the little "market" had Blue Bell ice cream. We will always stay here when in Hot Springs!!

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Seattle, Washington
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was traveling through and thought this looked like a nice hotel to stay at, boy was I wrong. I go to check-in and at first they couldn't find my reservation. The phone started ringing and instead of placing the caller on hold, Ken proceeded to talk to the customer on the phone and basically ignore me. The refrigerator still... More

Was this review helpful? Yes 6
CandlewoodSuites3404, Manager at Candlewood Suites Hot Springs, responded to this review

Dear Dana C., I am deeply sorry that your experience with our hotel was less than wonderful. Please call directly to the hotel at 501-624-4000. Thank you for sharing your experience so that we can make all of our guests' experiences that much better. Sincerely, Management More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a king suite and were impressed with the size of the room, 2 closets, living room and full kitchen. Sofabed was decent and king bed was comfy. Room was clean and bathroom was nice. Front desk didnt have extra blankets (which was weird considering there was a sofa bed and no extra blanket Only complaint was that the... More

Was this review helpful? Yes 1
Dallas, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I am very upset with this hotel, I checked in and there were two men at the front, neither one of them knew what they were doing, they kept having to ask each other for help. After about 30 minutes I got checked in. I got checked into a dirty room, then I went back down and told them and... More

Was this review helpful? Yes 4
CandlewoodSuites3404, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Dear Macy S, I am glad to know that we had a platinum member staying with us. We love our platinum members. I am sorry that there was a misunderstanding with the billing. I hope that you will give us another shot to show you just how wonderfully we treat our guests, especially when they are platinum members. Sincerely, Guest... More

Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I found the Candelwood Suites in Hot Springs, AR to be a comfortable place to stay for an extended visit. I was there for two weeks and was very pleased with the staff, the room, and location. Having free internet and laundry was a bonus, and the kitchenette was clean and decently stocked with cooking needs. Highly recommended.

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CandlewoodSuites3404, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Dear Peter B, Thank you for sharing your wonderful experience at our establishment during your visit to Hot Springs. I hope that when you are in town again in the future for a long stay or short one, we will be the first place you think of. We look forward to your next visit. Sincerely, Hotel Staff More

Greenville
1 review
5 of 5 stars Reviewed June 15, 2014

We enjoyed our stay! Great atmosphere and friendly staff! The hotel was very clean and in a great location. Rooms are very affordable and accessible. We will definitely stay here on our next visit to Hot Springs!

Was this review helpful? Yes
CandlewoodSuites3404, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Dear Pchaney1977, I love that you enjoyed your stay with us so much. I am glad that our staff took wonderful care of you, as we always strive to go the distance for all of our guests. We look forward to your next visit to Hot Springs, and hope that it will be very soon. Sincerely, Hotel Staff More

oklahoma
2 reviews
5 of 5 stars Reviewed June 9, 2014

excellent hotel I would stay there every time I go to Hot Springs great staff always attentive comfortable beds full refrigerator I would recommend this hotel to anyone. close enough to drive to all attractions always someone at the front desk and very clean

Was this review helpful? Yes
CandlewoodSuites3404, Director of Sales at Candlewood Suites Hot Springs, responded to this review

junebugjulia, Thank you for posting your response about your visit to Hot Springs, and your stay at our hotel. We look forward to you staying at our hotel again, and are happy that you enjoyed the hotel so very much. More

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Additional Information about Candlewood Suites Hot Springs

Address: 3404 Central Avenue, Hot Springs, AR 71913
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Hot Springs 2*
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Also Known As:
Candlewood Suites Hot Springs Hotel Hot Springs

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Feel at Home at our Hot Springs Extended Stay hotel. We would like to welcome you to the Candlewood Suites in Hot Springs, Arkansas. Our hotel, located in central Arkansas, is two miles from historic downtown Hot Springs and about an hour from Little Rock. The hotel is conveniently situated near downtown Hot Springs and close to area attractions. Located in the Diamond Lakes Region, our Hot Springs hotel is near a variety of outdoor activities such as Hot Springs National Park, Lake Hamilton and Hot Springs Country Club. Other exciting attractions include Hot Springs Mountain Tower, Magic Springs, Crystal Falls Water Park and Mid-America Science Museum. Don't leave Hot Springs before you visit the famous Bathhouse Row. Our Hot Springs hotel is in close proximity to local businesses and meeting facilities. Nearby companies include Acme Brick, Alcoa, K-Tech, Munro and Xerox. Summit Arena and the Hot Springs Convention Center offer meeting space for both large and small events. Both facilities are less than three miles from our extended stay hotel in Hot Springs, Arkansas. You can enjoy premium amenities that help you feel at home while staying at our pet friendly hotel. You can stay connected using the free high-speed Internet access. Other choice amenities include an on-site convenience store, complimentary laundry services,an outdoor pool, a 24-hour fitness center and once a week room cleaning. ... more   less 
Number of rooms
95

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