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All 38 Hot Springs hotels

Candlewood Suites Hot Springs

2.0 of 5 Hotel   |   3404 Central Avenue, Hot Springs, AR 71913
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67%
Ranked #11 of 38 hotels in Hot Springs
A recent review
4 of 5 stars reviewed 4 days ago
Jessie A
  • Reviews (120)
  • Photos (60)
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120 people have reviewed this hotel

Traveler rating
    58
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    12
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    18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Houston, TX
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We booked this hotel based on the high ratings from other users. We did not have the same experience as everyone else. We were given a room on the first floor right next to the elevator so we heard people coming and going all night long. Although the room was recently updated, the vinyl flooring was not done properly (there... More

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2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Beds were comfy, rooms were clean, busy busy busy with lots of people there but over all it was a nice place to stay. A few other guests were having problems at the front desk (at least 3), so maybe we Just got lucky... who knows!

Was this review helpful? Yes
San Antonio, Texas
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here one night with friend and had no blanket and they made us come get it. They where arguing with another guest and being very rude. What happened to customer service ? I will never stay here again and let everyone know what to expect.

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Owasso, Oklahoma
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

While the room was nice for a tourist stop, we had a refrigerator in the room that continually started and stopped during the night making load noises and it was impossible to get a good sleep. The best part of this stay was it was only for one night. We reported the problem the next morning and I just hope... More

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Dallas
1 review
1 of 5 stars Reviewed 1 week ago via mobile

This Hotel is at least 100.00. What do you get for that?? Great question.. You get treated badly by a bunch of rude foreign idiots. Plenty of other choices than this place. If you must stay then pay cash if possible because they do what they want with charges on your card.

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 2 nights on 07/07/14 and 07/08/14. The clerk ran my card 2 times , stating that the system kicked him out. I asked am I being double billed and he assured me no. I understand that mistakes happen but the nerve of these people to not even resolve and refuse to even call me... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

As late as earlier in the year, the Candlewood Hot Springs was a relatively good value. Tha appears to have changed. It appears that the hotel has changed management and the concept of customer service left with the precious management. At check in the hotel completely lost my reservation...never mind that they had billed my card for the week. They... More

Was this review helpful? Yes 1
Hot Springs, Arkansas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were very impressed with this hotel. The room was a mini suite, with a small kitchen. The property is clean and the rooms are up to date, and clean as well. The staff was VERY friendly and the little "market" had Blue Bell ice cream. We will always stay here when in Hot Springs!!

Was this review helpful? Yes 1
Seattle, Washington
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was traveling through and thought this looked like a nice hotel to stay at, boy was I wrong. I go to check-in and at first they couldn't find my reservation. The phone started ringing and instead of placing the caller on hold, Ken proceeded to talk to the customer on the phone and basically ignore me. The refrigerator still... More

Was this review helpful? Yes 8
CandlewoodSuites3404, Manager at Candlewood Suites Hot Springs, responded to this review

Dear Dana C., I am deeply sorry that your experience with our hotel was less than wonderful. Please call directly to the hotel at 501-624-4000. Thank you for sharing your experience so that we can make all of our guests' experiences that much better. Sincerely, Management More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 25, 2014 via mobile

We had a king suite and were impressed with the size of the room, 2 closets, living room and full kitchen. Sofabed was decent and king bed was comfy. Room was clean and bathroom was nice. Front desk didnt have extra blankets (which was weird considering there was a sofa bed and no extra blanket Only complaint was that the... More

Was this review helpful? Yes 1
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Additional Information about Candlewood Suites Hot Springs

Address: 3404 Central Avenue, Hot Springs, AR 71913
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Hot Springs 2*
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Also Known As:
Candlewood Suites Hot Springs Hotel Hot Springs

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Feel at Home at our Hot Springs Extended Stay hotel. We would like to welcome you to the Candlewood Suites in Hot Springs, Arkansas. Our hotel, located in central Arkansas, is two miles from historic downtown Hot Springs and about an hour from Little Rock. The hotel is conveniently situated near downtown Hot Springs and close to area attractions. Located in the Diamond Lakes Region, our Hot Springs hotel is near a variety of outdoor activities such as Hot Springs National Park, Lake Hamilton and Hot Springs Country Club. Other exciting attractions include Hot Springs Mountain Tower, Magic Springs, Crystal Falls Water Park and Mid-America Science Museum. Don't leave Hot Springs before you visit the famous Bathhouse Row. Our Hot Springs hotel is in close proximity to local businesses and meeting facilities. Nearby companies include Acme Brick, Alcoa, K-Tech, Munro and Xerox. Summit Arena and the Hot Springs Convention Center offer meeting space for both large and small events. Both facilities are less than three miles from our extended stay hotel in Hot Springs, Arkansas. You can enjoy premium amenities that help you feel at home while staying at our pet friendly hotel. You can stay connected using the free high-speed Internet access. Other choice amenities include an on-site convenience store, complimentary laundry services,an outdoor pool, a 24-hour fitness center and once a week room cleaning. ... more   less 
Number of rooms
95

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