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Candlewood Suites Hot Springs

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3404 Central Avenue, Hot Springs, AR 71913
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1 room 1 adult
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Candlewood Suites Hot Springs
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164 Reviews from our TripAdvisor Community

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Savannah, Tennessee, United States
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at Candlewood in Florida and loved it. So for our anniversary trip I reserved a suite for 5 days. I made reservations direct with customer service and got a very good rate! The suites are extremely clean and EVERYTHING is provided. They also have a "borrow" station where you can get extra appliances, games, tools, movies ect.... More 

Helpful?
Thank Robin C
Topeka, Kansas, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 10, 2015 via mobile

We went to Hot Springs on Thanksgiving. We were making a weekend visit to get out of town. Our truck was broken into the first night of our stay. The thieves drilled the lock on the drivers door (found out how when I went to get the lock fixed). The hotel has video cameras but they do not record. There... More 

Helpful?
1 Thank Darren S
CandlewoodSuitesHS, Front Office Manager at Candlewood Suites Hot Springs, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Zena... More 

1 review
5 of 5 stars Reviewed November 27, 2015 via mobile

My daughter was in the Honors Choir held in Hot Springs, AR. We do not travel much so I was very anxious. The staff helped ease my anxiety immediately. I advised the staff of my plans and they helped me arrange transportation, meals, ect. My son even had a conversation with one of the staff and showed him his skateboard.... More 

Helpful?
Thank Nicholacarol M
CandlewoodSuitesHS, Front Office Manager at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear that our staff was willing to go the extra mile to help you feel more comfortable while in Hot Springs, AR. We hope you will visit us again soon. Happy Holidays! Sincerely, Zena Vagnini Front Desk Manager More 

Kaplan
1 review
5 of 5 stars Reviewed November 19, 2015 via mobile

We are from Southern Louisiana and visit Hot Springs, Arkansas twice yearly. Candlewood Suites is an excellent place to stay! Comfty beds, clean rooms, awesome friendly accomodating staff and great rates (winter or summer)! Location is also a big plus, not far from all attractions & downtown Hot Springs! I highly recommend anyone to stay here! I know we always... More 

Helpful?
Thank Cheryl S
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director of Sales More 

North Little Rock, Arkansas
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 25, 2015

In town for a quick getaway from the kids and the rush of every day life, we chose the Candlewood based on previous chain experience and price. The location, on AR7 about a mile north of the US270 bypass is impossible to see from the highway, so those from out of town, just take it on trust that the hotel... More 

Helpful?
Thank dietrichmd
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director of Sales More 

working, traveler
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 22, 2015 via mobile

This place is nice. Our room is spacious. And the beds are firm and comfy. Our room had a small kitchen with a full size refrigerator, pots, pans, plates, glasses, and silverware. We have a recliner, a desk chair, and a dinner chair. The mini stove or rather a top range, but no oven. But they do offer slow cookers.... More 

Helpful?
Thank CnMTX
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director of Sales More 

1 review
5 of 5 stars Reviewed October 15, 2015

Amazing. I love the fact that the front desk was super helpful I've stayed at the embassy and other Hotels however they didn't have good customer service and didn't even ask me how my stay. Love love.

Helpful?
Thank Ernest B
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for taking the time to do such an amazing review, We hope to see you soon. Ernest V Bodiford Admin of Sales More 

Wynne, Arkansas
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 13, 2015

We go to Hot Springs often to see family. We have never had any problem at this hotel. Easy check in and friendly staff. Rooms are always very clean and well stocked. It is in a great location with shopping and dining nearby.

Helpful?
Thank Mike O
CandlewoodSuitesHS, Manager at Candlewood Suites Hot Springs, responded to this review

Dear Mike O, Thank you for taking the time to write us a review and for telling people about your stay at our hotel. We are happy to read that you had a great stay and that the staff was able to accommodate you. We strive to make all our guests feel at home. We look forward to seeing you... More 

Shreveport
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 15, 2015

Better than expected, great rate, great location!!# friendly, helpful staff. We were in own to celebrate my grand parents 80 and 81st birthdays. This Candkewood was great. It was clean and inviting. It was on a main strip with all kinds of eaterys and Walmart. Also, the casino is straight down the street as well.

Helpful?
1 Thank Slbfan
CandlewoodSuitesHS, Manager at Candlewood Suites Hot Springs, responded to this review

Dear SlbFan, Thank you taking the time to write us a review. We appreciate you telling people about your stay here with us and your eperiences in Hot Springs. We are very glad to read that you enjoyed your stay with us and are happy that everything was to your liking. We hope you come back and visit us again... More 

1 review
1 of 5 stars Reviewed September 12, 2015 via mobile

This place is aweful. 2nd time we stayed here. First time we had dirty washcloths left in the shower and the window was busted and wouldn't close right. Everywhere else was booked so we had to give this place a second chance. Still horrible!!! Another broken window! Apparently, they no longer offer daily housekeeping. You have to tell them the... More 

Helpful?
Thank Sydbaker
CandlewoodSuitesHS, Manager at Candlewood Suites Hot Springs, responded to this review

Dear Sydbaker, Thank you for taking the time to write us a review. We appreciate you telling people about your stay here at the hotel and while visiiting Hot Springs. We are sorry to hear that your stay here was an unpleasant one. The windows around the property are tough to open for safety reasons. None of them are broken.... More 

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