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All 38 Hot Springs hotels

Candlewood Suites Hot Springs

2.0 of 5 Hotel   |   3404 Central Avenue, Hot Springs, AR 71913
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Ranked #12 of 38 Hotels in Hot Springs
A recent review
5 of 5 stars reviewed 3 weeks ago
Larry G
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133 reviews from our community

Traveler rating
    65
    26
    13
    11
    18
See reviews for
37
43
9
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very accommodating. The evening desk clerk, Robert was extremely helpful and pleasant wanted to make sure our stay was as enjoyable as it could be. My wife and I stayed for 4 nights and one night I got a another room for my brother. When we checked out we had left a jacket and a couple of shirts hanging in... More 

Was this review helpful? Yes 1
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Larry G., Thank you for being an IHG Rewards Club member. I also loved that you shared your experience with everyone. We value all f our guests feedback. I am happy to hear that Robert and Kim were so very helpful. We look forward to your next visit, and please let us know if there is anything you should... More 

Coal Valley, Illinois
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 14, 2014

Conveniently located near a grocery store and downtown attractions, this hotel was an economical choice for my week-long stay. The front-desk staff was friendly and helpful, and I was warmly welcomed as an IHG Rewards Club member. The hotel has some issues, though. The room was clean but had some obvious wear and tear (burn mark on windowsill, chipped TV... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Patricia M, Thank you for taking time out of your busy day to leave us a candid review. I am very much appreciative of your generous rating most especially for providing 5 stars for the service you have experienced with us. It is also delighting to learn that you found our location convenient for your needs. On the other... More 

Dothan, Alabama
Top Contributor
115 reviews 115 reviews
28 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed October 29, 2014

This may have been my first stay at Candlewood suites. It was the first I remember anyway. First of all the price had me thinking my choice of hotels may have been poor. However upon arrival, I was very pleased. The staff was very helpful upon check in and let me know what was available through the hotel. There is... More 

Was this review helpful? Yes 1
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear 47Driver, I am happy to hear that you and your wife both enjoyed your stay with us. Thank you for sharing your experience at our hotel. We always try to feel like home and accommodate all different types of guests whether they are independent, or like to grab a quick breakfast out of our Candlewood Cupboard. I hope that... More 

1 review
5 of 5 stars Reviewed October 29, 2014

When we first got their we had problems getting our room we was told we could pay with cash but had to have a credit card or debit card on file but wasn't told it couldn't be prepaid but Kim went above and beyond to make sure we didn't have to drive way back home she card her boss explain... More 

Was this review helpful? Yes
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Shawana W., Thank you for your review. We like to hear the details of all of our guests' stay so that we can better ourselves. I am sorry about the misunderstanding in regards to your card, but glad it was taken care of. We do have housekeeping that will come by each day if you would like. We just... More 

Russellville, Arkansas
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

This past weekend my man and I took a weekend trip to hot springs and we stayed here for a couple of night! The staff was super friendly!! Room where very clean and cozy! The beds where so comfortable! Everything was excellent! I loved the fact that the hotel was close by a lot of different places! restaurants and stores!... More 

Was this review helpful? Yes
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Marsha_4026, I am so pleased to hear how much you and your husband just loved your stay at our hotel. We always have something going on, so be sure to look at our What's Happening section of the bulletin board next time you are in to go to even more events. We will see you soon! Sincerely, Public Relations More 

Cordova, Tennessee
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 19, 2014

We stayed a the Candlewood Suites in Hot Springs Arkansas. We have never used this chain as we usually use Comfort Inn. What a nice surprise. Although the room was small it was immaculately clean and very well appointed. It would be perfect for a week stay. There were two double beds, a recliner, a work desk and off to... More 

Was this review helpful? Yes
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Paul R, Thak you for sharing your experience. We are delighted to know how much you loved the kitchen in the room, the new addition to our Candlewood - The Lending Locker, and our Candlewood Cupboard. We are very pleased you loved your stay so much, and hope that we will be seeing you again in the near future.... More 

Dallas, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2014

I checked in to the hotel with my husband Saturday. The staff was very friendly, and even offered suggestions about the local cuisines available in Hot Springs. We checked into the room, and it was much larger than we expected. The bed was comfortable and we were able to save money on dining out by cooking some of our meals... More 

Was this review helpful? Yes 3
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Expectations 86, I am happy to hear that you enjoyed your stay at our hotel. I appreciate your feedback so we know just how wonderful our front desk clerks are doing and what people like about our hotel. We understand that it counts where the hotel is located. We wanted to be in the heart of Hot Springs and... More 

Texarkana, Texas
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 9, 2014

We had a great experience with the staff. We got into town a few hours earlier than check in time and they let us unload our luggage off my motorcycle into a secure room until our room was ready for us to check into. That was very nice of the staff to accommodate us like that before check in time.... More 

Was this review helpful? Yes 9
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Madam or Sir, Thank you for sharing your experience at Candlewood Suites. We value our guests feedback to let us know area of improvements and what should stay as it already is. I am glad that our front desk staff took such great care of you. We always accommodate our guests anytime possible. Sincerely, Public Relations More 

Harrison, Arkansas
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 9, 2014

This hotel was more than I was expecting . The room was very clean and cozy. Usually I don't sleep well in hotels, but it had a home away from home feel about it. The kitchen was nice and came with every thing needed. Bathroom while being of good size still lacked a bigger tub which would be a problem... More 

Was this review helpful? Yes 12
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Terry Mullins, Thank you for posting your response about your wonderful stay at our hotel. We strive for it to feel like your home, even though you are away from home. I am glad that we were able to hit it perfectly. I am sorry that the bathtub did not meet your expectations. I look forward to your next... More 

Houston
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 2, 2014

Here's what you need to know: • As soon as you walk in you are at the reception desk, immediately. It's the smallest lobby I have ever seen. What does this mean? It means that whenever you leave or come back, you have to work your way through those who are checking in or out, hanging out, talking on their... More 

Was this review helpful? Yes 7
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

StevieGee82, I am sorry that you did not enjoy our hotel as well as we would have liked. I hope that you will get in touch with us to see what we can do for you. I also am sorry that the bed did not seem like it was a Queen Size bed to you. As a solution for meeting... More 

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Additional Information about Candlewood Suites Hot Springs

Address: 3404 Central Avenue, Hot Springs, AR 71913
Phone Number:
Location: United States > Arkansas > Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Hot Springs 2*
Number of rooms: 95
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Also Known As:
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