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Candlewood Suites Hot Springs

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3404 Central Avenue, Hot Springs, AR 71913
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Best prices for: 1 room 1 guest
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Candlewood Suites Hot Springs
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142 Reviews from our TripAdvisor Community

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Traveler rating
    70
    28
    14
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (27)
  • Jun-Aug only
    (50)
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    (47)
  • Dec-Feb only
    (18)
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Hope, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed on father's day weekend and we loved it the room was clean the staff as so nice and helpful. I live that there is a kitchen in each roomwith a full size refrigerator and ice maker plus dishwasher. They even hav plates and pans you literally need just your personal items and some food to... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was in short driving distance to historical part of Central Ave. Staff was not overly accommodating but definitely was friendly. The rooms were clean and neat. Our circuit breaker did blow a fuse and our lights briefly went out... All in all I would recommend and definitely visit again...

Was this review helpful? Yes
CandlewoodSuitesHS, Manager at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Wishes, Zena V. More 

Houston, Texas
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We frequently travel to HS, and over the years we have settled on staying here - we don't even look at other hotels. There are numerous 'spotty' and 'character filled' hotels in HS, but eventually you get to a place where you just want a great room, no surprises, each and every time. Candlewood has spacious, clean rooms, in a... More 

Was this review helpful? Yes 3
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed April 7, 2015

Front desk personnel not friendly. Carpets in hallways needed to be vacuumed. Room vs. price was okay. Don't expect a breakfast, they don't have one. Located on Central Ave (main street). Close to Oaklawn, shopping and restaurants.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear ArkansasNana, Thank you for taking the time to write us a review regarding your recent stay. I am so sorry for the unsatisfactory service you experienced at check in. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests as your comments will surely be looked into. We appreciate... More 

Scott, Arkansas
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 30, 2015

I was very impressed with this hotel. Staff was extremely helpful, call the shuttle for the races. The cupboard was well stocked and the coffee in there was very good. Shower drained slowly but with a full hotel it was understandable. The room layout felt like home (sorta) with the kitchen and peninsula table to use for laptop, etc.Just wish... More 

Was this review helpful? Yes 1
Springdale, Arkansas, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 24, 2015

Spent 3 nights in March. Apparently, they were having difficulty with their internet connection. Thought it may be my laptop that was having an issue. Staff had no clue, insisted their connection in the lobby worked, thus the problem was on my end. Couldn't connect through direct connection or wifi. Come to find that they had a router going bad.... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Chris B, Thank you for taking the time to complete a review on your stay. I am more than happy that you liked our nice rooms. However, please accept my sincerest apologies over the troubles you encountered with the internet connectivity. I appreciate your feedback as this is our best resource for improving guest services. We hope that you... More 

Bentonville, Arkansas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 18, 2015

Very comfortable hotel with great amenities. Friendly staff. Candlewood is by design an "extended stay" hotel so it does not have any type of breakfast. But with the rooms having a complete kitchen, complete with burners, microwave, dishes, and even a nearly full size refrigerator, that detail can be easily dismissed. Great value for the money. I will definitely stay... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 18, 2015

Only stayed one night and an ice storm moved in overnight but Candlewood Suites is a very nice place to stay! Room was great! The kitchenette in the room was a great convenience. I would definitely stay there again.

Was this review helpful? Yes 3
Level Contributor
3 reviews
5 of 5 stars Reviewed January 11, 2015

I came into town on Jan. 09 and left on Jan. 11. The facility was nice and everyone there was extremely friendly and helpful. The location of the hotel was ok. It was a quiet spot and the quiet level at the hotel was quiet. I will stay there again my next visit!

Was this review helpful? Yes
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 1, 2014

Very accommodating. The evening desk clerk, Robert was extremely helpful and pleasant wanted to make sure our stay was as enjoyable as it could be. My wife and I stayed for 4 nights and one night I got a another room for my brother. When we checked out we had left a jacket and a couple of shirts hanging in... More 

Was this review helpful? Yes 3
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Larry G., Thank you for being an IHG Rewards Club member. I also loved that you shared your experience with everyone. We value all f our guests feedback. I am happy to hear that Robert and Kim were so very helpful. We look forward to your next visit, and please let us know if there is anything you should... More 

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