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Eastern Hotels & Reosrts Yilan

No.36 Section 4, Binhai Road, Tauchen Town, Yilan, Taiwan (Formerly Leo Ocean Resort)
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Eastern Hotels & Reosrts Yilan
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42 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived at a very quiet time right before Chinese New Year. Hotel is large and has a lot activities for adults and children. Snooker, table tennis, playroom, fuse ball, crafts, karaoke, and massage. At check-in, we were given free vouchers for foot massages for each day and complimentary tea time vouchers. Rooms were ample in size. Everything clean and... More 

Helpful?
Thank michelle y
Taipei, Taiwan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

In short, this place is going to be your worst nightmare. The staffs, the facilities, the food are all so so bad that you can't even imagine. Don't go there! 除了能遠眺龜山島這一賣點之外,這間飯店的軟硬體可以說一無是處,住進去只會令人七竅生煙,度假興致全消。 1. 服務人員態度鬆散,毫無專業可言:搭乘飯店接駁車前往入住途中,司機竟然半途停車前往郵局與便利商店處理私人事務,放著整車遊客空等十幾分鐘,沒有半句說明與道歉,令人尚未入住便領教該飯店惡劣的服務態度。 2. 硬體設備年久失修:該飯店主打海景與溫泉,然而從海邊步道、戶外大眾湯、室內裸湯全都簡陋無比,與該飯店房價不成正比。戶外大眾湯狹小骯髒,一旁野草叢生宛如荒野裡的小水坑。室內裸湯則空氣悶熱,令人窒息。海邊教堂則不過是個屋頂有個十字架的小破屋,令人傻眼。 3. 餐廳菜色其爛無比:該飯店地處偏遠,附近並無商店,只能在飯店內用餐。其自助早餐菜色比一晚兩千元的商務飯店還簡陋,自助早餐設有廚師可以現點蛋類料理,但廚師時常不見人影。好不容易找到廚師點了omelette(西式蛋捲),做出來的竟然是荷包蛋。令人哭笑不得。 4. 館內活動虛應敷衍,乏善可陳:入住當天館內正舉辦溫泉祭活動,設計了一些攤位遊戲讓入住賓客參加。但該活動擺明是敷衍了事,設計粗糙,準備不足。活動時間開始,攤位上找不到工作人員是常有的事。浪費旅客時間,破壞旅客興致。 結論:如果這間飯店房價一晚兩千元,那這樣的表現勉強及格。但以目前其昂貴的定價而言,實在有比它好太多的選擇。這間飯店絕對是全台灣數一數二的大地雷,奉勸各位千萬不要入住,以免敗興而歸!

Helpful?
1 Thank JTEG03

Travelers are raving about these Yilan hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 12, 2015 via mobile

Poorly management; facility, service... Small lobby with food smell everywhere. The facility Damaging the environment. From lobby to ground floor need to take elevator ONLY .... The cafe shop table and area is dirty and noisy everywhere.

Helpful?
1 Thank KuanC
Newcastle, United Kingdom
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 11, 2015

We were picked up at the local train station by the hotel and checked in quite quickly and professionally. On arrival I was blown away by the site of the beautiful tree shadowing the restaurant, we were eager to experience the atmosphere later that night! Unfortunately the hotel was as quiet as a library! We were told when booking the... More 

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Thank 426Matt
Kota Kinabalu, Malaysia
Level Contributor
219 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed September 13, 2014

The best hotel that I've stayed so far. We occupied the whole floor of the 'Purple Golden Palace' which includes the Jacuzzi, spa, sauna, big dinning room, sitting hall, room bar, well equipped amenities and the beautifully displayed of ceramic pottery, all fit for a King. Best ocean view and to capture the morning sunrise.

Helpful?
Thank yfylou
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 28, 2013

This is the great hotel room in my TW trip with my hubby. The staff are so friendly and helpful and attentive to our needs all the times. Strong signal of WIFI provided that we can upload those beautiful photo taken from this hotel to share with friends through FB. 3 outdoor and 1 indoor hot spring for us to... More 

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3 Thank FionChai
Taipei, Taipei, Taiwan
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 4, 2013

Spacious rooms and building with unique lion museum, coastal park. Close to famous landmark of Lanyan museum. and Restaurant is surrounded by seaside garden and natural lights. So does the grand meeting room, which made business trip more enjoyable and impressive.

Helpful?
2 Thank docjjpan
Taipei, Taiwan
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 31, 2013

If you drive from Taipei, it's an easy trip -- only one hour drive from my home in XinYi District. We stayed at the family room with a balcony facing to the ocean. The view is awesome and the room is spacious with two king size beds, the living room, and the dining room. The dinner is delicious but expensive.... More 

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4 Thank Julie-taipei
San Francisco, California
Level Contributor
89 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed November 20, 2012

You don't find too many hotels that are right next to the ocean. Half of the rooms face the ocean and get a perfect view of a small island that shapes like a turtle's head, you can also see a very nice sunrise from your room. The glass enclosed dinning area was very nice, open and makes you feel like... More 

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9 Thank acli
理歐海洋溫泉酒店, 總經理 at Eastern Hotels & Reosrts Yilan, responded to this review

Dear Guest: Many thanks for you choosing Leo Ocean Resort during your journey, and thank a lot for your positive comment to us. It is our honor to serve you and be your host while you traveled in Yi Lan, Taiwan. Regarding the room arrangement, Due to we have a lot of different room type, we suggest that you may... More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 24, 2012

All I can say is that I love this hotel so much. I love it so much because of its location beside the sea. If you are lucky to get the room facing the sea then it will be super! The design for the breakfast place is very nice. It's like a semi glass house with a real life big... More 

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8 Thank Nat_NuTTie
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