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Silks Place Yilan

No.36 Section 2, Minquan Road, Yilan City, Yilan, Taiwan
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Certificate of Excellence 2014
Silks Place Yilan
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Silks Place Yilan
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71 reviews from our community

Traveler rating
    27
    27
    9
    4
    4
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41
9
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0
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Japanese first
  • Any
English first
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    (71)
  • Mar-May only
    (17)
  • Jun-Aug only
    (22)
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    (12)
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    (20)
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Hong Kong
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we had the famous roast duck ( 1 duck / 5 courses ) at the Chinese restaurant. really excellent and best roast duck in Tai wan/ Hong Kong- definitly comparable to the famous peking duck - better than most i have eaten in beijing- probably comparable to the best there! but remeber to book and go in a group- as... More 

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SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Hi, hkalfred, Thank you for your valuable sharing. The roasted cherry duck is our signature cuisine and we believe it is the must try dish in town for all of our guests! Thank you again for your comments and we look forward to your next visit soon. More 

Shanghai, China
Contributor
17 reviews 17 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel offers wonderful facilities for small kids, but my eleven year old says they lose their appeal after about age six. Having said that, we enjoyed the ping pong table and car racing machine in the lobby. Yoga and Pilates classes are also available but I did not partake so have no comment. The breakfast buffet caters mainly to... More 

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SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Ker G, Thank you for staying at Silksplace Yilan and sharing your valuable review with us. We are pleased to provide you a comfortable and enjoyable stay experience. Your comments and suggestions are really appreciated. Actually, fresh fruit juice we provided is very popular and convenient for our guests, while the environmental issue that we should concern accordingly. Thank... More 

Hong Kong, null, Hong Kong
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Many fine arrangements for family with kids. from playground to dining. I was awed by seeing two third of tables are families with kids. If you don't enjoy the 'company' of other people's kids. this is not the place for you.

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SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Hi, HTC TaiPo, Thank you for sharing your experience with us. As we were voted as the best kid-friendly hotel in Taiwan, there are many families choosing us as their accommodation. We strive to ensure all of our guests have a comfortable , restful stay with us. Sincerely welcome you back to Yilan in the near future. More 

Gurgaon, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2014

I was in this hotel for a week on business trip. This hotel is very nice and excellent customer service. Rooms are very nice and specious. Wifi in the room works very well. There are lot of food variety available at the buffet venue. There is a big shopping mall next to the hotel. Will recommend this hotel for next... More 

Was this review helpful? Yes 1
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Elvismeg Thank you for choosing to stay with us on your recent business trip. We are very happy that you enjoyed all our facilities. Next time, you could go to see a movie at LUNA cinema on 3rd floor. We look forward to welcoming you back in the near future. More 

Bern, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

Started from the first phone call that I made, the staff had been very helpful and kind. I had made a last minute decision to stay in this hotel and made an incorrect booking. When I called, the staff not only made an correction but also offer a better deal. The check in was nice as a five star hotel... More 

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SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear UUCHI, Thank you for taking time to write your comment. As the soundproof issue, we will try to arrange higher level by your request for better accommodation quality. And we will improve our service details for providing better dining experience. Thank you again and we are looking forward to seeing you soon ! More 

Contributor
20 reviews 20 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 13, 2014

It is a posh hotel with a nice city view. Stayed on the 10th floor. The spa pool is quite nice and the staff there are very friendly and warmth. There is also a kids playground with slides n cars. This is Carrefour located at the shopping mall for us to stock up some groceries n buy stuff like bags... More 

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SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Sallysss, Thank you for your visit and feedback. We are voted as the best kid-friendly hotel in Taiwan on yam.com. We would like to create happy family travel memory for all of our guests. The hotel is situated at the traffic pivot of Yilan city center and close to the historical and cultural area in Yilan. We recommend our... More 

Singapore
Top Contributor
62 reviews 62 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 18, 2014

Stayed here with my family. I would rate this Hotel 5 Star. This is kind of cool place for family with children. A lot of activities for kids. Cannot resist that is nice. The service is fine but still yet to live up to 5 Star. Quite a blunder than the restaurant do not prioritize booking for Hotel guests and... More 

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SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Mikeyflee, Thank you for sharing your valuable feedback with us, we are always very happy to receive valuable comments from our guests. We will make effort to meet every guest's expectation to make you feel comfortable. Besides, we are excited to announce that LUNA digital cinemax located at LUNA Plaza will be opening very soon. We believe that will... More 

Houston, Texas
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 2, 2014

We came with families that have two young kids. The kids enjoyed the facilities at the 8th floor as well as the pool. We just basically stay in the room to enjoy some quietness and the smart TV. The hotel is located next to a mid-size mall which could kill some time. The room itself equipped with a comfy kingsize... More 

Was this review helpful? Yes 1
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Lisa C, Thank you for sharing your experience and choosing to stay with Silks Place Yilan! We are glad to learn that you enjoyed the facilities, cuisine and service. Besides, we are also very excited to announce that LUNA digital cinemax will be opening soon at the LUNA Plaza. You will enjoy the amazing entertainment. We sincerely hope to... More 

Bath, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2014

We stayed at Silks Place for 2 nights. The hotel itself is very nice and we were very impressed with our double room, especially the outside balcony over looking the city and pool area. The bathroom was lovely and everything was very clean. We managed to spend an hour around the pool on the Saturday but there were too many... More 

Was this review helpful? Yes
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Viewer, Warm greetings from Silks Place Yilan. Thank you for your positive feedback. We are a kid-friendly hotel and took first place after extensive online voting from local fans and mystery guests in yam.com. Thank you again for your positive comment. We sincerely hope to welcoming you back again in the near future More 

2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 6, 2014

Our family booked three rooms and stayed at this hotel Thursday and Friday nights for a family vacation, mainly due to the shopping facility next door so that my elderly mom could have something to do while the rest of us were in the pool. On the plus side, the rooms were great (double rooms with twin beds and king... More 

Was this review helpful? Yes 4
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Additional Information about Silks Place Yilan

Address: No.36 Section 2, Minquan Road, Yilan City, Yilan, Taiwan
Location: Taiwan > Yilan
Price Range (Based on Average Rates): $$$
Number of rooms: 193
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