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Silks Place Yilan

No.36 Section 2, Minquan Road, Yilan City, Yilan, Taiwan
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Silks Place Yilan
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Silks Place Yilan
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63 reviews from our community

Traveler rating
    25
    24
    7
    3
    4
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36
9
Solo
0
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bern, Switzerland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

Started from the first phone call that I made, the staff had been very helpful and kind. I had made a last minute decision to stay in this hotel and made an incorrect booking. When I called, the staff not only made an correction but also offer a better deal. The check in was nice as a five star hotel... More

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Contributor
18 reviews 18 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 13, 2014

It is a posh hotel with a nice city view. Stayed on the 10th floor. The spa pool is quite nice and the staff there are very friendly and warmth. There is also a kids playground with slides n cars. This is Carrefour located at the shopping mall for us to stock up some groceries n buy stuff like bags... More

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SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Sallysss, Thank you for your visit and feedback. We are voted as the best kid-friendly hotel in Taiwan on yam.com. We would like to create happy family travel memory for all of our guests. The hotel is situated at the traffic pivot of Yilan city center and close to the historical and cultural area in Yilan. We recommend our... More

Singapore
Top Contributor
62 reviews 62 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 18, 2014

Stayed here with my family. I would rate this Hotel 5 Star. This is kind of cool place for family with children. A lot of activities for kids. Cannot resist that is nice. The service is fine but still yet to live up to 5 Star. Quite a blunder than the restaurant do not prioritize booking for Hotel guests and... More

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SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Mikeyflee, Thank you for sharing your valuable feedback with us, we are always very happy to receive valuable comments from our guests. We will make effort to meet every guest's expectation to make you feel comfortable. Besides, we are excited to announce that LUNA digital cinemax located at LUNA Plaza will be opening very soon. We believe that will... More

Houston, Texas
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 2, 2014

We came with families that have two young kids. The kids enjoyed the facilities at the 8th floor as well as the pool. We just basically stay in the room to enjoy some quietness and the smart TV. The hotel is located next to a mid-size mall which could kill some time. The room itself equipped with a comfy kingsize... More

Was this review helpful? Yes 1
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Lisa C, Thank you for sharing your experience and choosing to stay with Silks Place Yilan! We are glad to learn that you enjoyed the facilities, cuisine and service. Besides, we are also very excited to announce that LUNA digital cinemax will be opening soon at the LUNA Plaza. You will enjoy the amazing entertainment. We sincerely hope to... More

Bath, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2014

We stayed at Silks Place for 2 nights. The hotel itself is very nice and we were very impressed with our double room, especially the outside balcony over looking the city and pool area. The bathroom was lovely and everything was very clean. We managed to spend an hour around the pool on the Saturday but there were too many... More

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SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Viewer, Warm greetings from Silks Place Yilan. Thank you for your positive feedback. We are a kid-friendly hotel and took first place after extensive online voting from local fans and mystery guests in yam.com. Thank you again for your positive comment. We sincerely hope to welcoming you back again in the near future More

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 6, 2014

Our family booked three rooms and stayed at this hotel Thursday and Friday nights for a family vacation, mainly due to the shopping facility next door so that my elderly mom could have something to do while the rest of us were in the pool. On the plus side, the rooms were great (double rooms with twin beds and king... More

Was this review helpful? Yes 3
Zurich, Switzerland
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 7, 2014

General: large, modern hotel above a large shopping mall, clean, quiet, free parking. Good value for the price; we would go there again. Room: spacious, comfortable beds, two chairs with a small table, TV, minibar, safe, coffee/tea maker, complimentary bottled water, free WLAN access. Nice bathroom. Restaurant: large and noisy, but with a huge selection of good foods (dinner and... More

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SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Walter, Thank you for choosing Silks Place Yilan for your accommodation and feedback with us! We are happy to be able to provide you with the convenience in location, facility , food and service. Besides,we are very excited to announce that LUNA digital cinemax will be opening very soon which will entertain our guest for sure. We look forward... More

Paignton, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 26, 2014

Rooms are spacious and clean. The buffet breakfast was very good, although getting orange juice took about 20mins! My evening meal was a disaster and possibly the worse steak I have ever been served, but in fairness the restaurant manager did her job well and didn't charge me for it.

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SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Reviewer, Thank you for taking time to have your comments. We highly value your opinions and strive to exceed your expectation. Thank you again and hope to welcome you back soon. Sincerely yours, More

Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 13, 2014

Yilan is a small and peaceful city. Silks Place is located right in the middle of the city. There are nearby shops with eatery and a 4 level mall below the hotel. Staff are very attentive and hotel was very clean. Room are spacious with nice balcony overlooking the city of Yilan. Only complaint was the dim lights at the... More

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SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Reviewer, Thank you for taking time to share your experience with us ! We value your comments and strive to exceed your expection.We do hope we have the opportunity to be at your service again. best regards, Silks Place Yilan More

Taipei, Taiwan
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 7, 2014

The fun for kids is definately the 8F playground. However, this is closed with no option 2 on rainy days. Much to our disappointment is that the hotel staff made no mention of this during our room reservation. Upon arrival, I understand this sort of situation happens quite often and their answer is to issue a NT2000 coupon for your... More

Was this review helpful? Yes 1
SPYmarcom, 業者 at Silks Place Yilan, responded to this review

Dear Reviewer, Thank you for taking the time to share your stay experience with us. We highly value your comments and make effort to satisfy our family group accordingly. We hope we have the opportunity to be at your service again in the near future. best regards, Silks Place Yilan More

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Additional Information about Silks Place Yilan

Address: No.36 Section 2, Minquan Road, Yilan City, Yilan, Taiwan
Location: Taiwan > Yilan
Price Range (Based on Average Rates): $$$
Number of rooms: 193
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