We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tri Star Beach Hotel

Ullai, Arugambay, Pottuvil, Arugam Bay, Sri Lanka
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Tri Star Beach Hotel
Management photos View all
Browse nearby
Tri Star Beach Hotel
Write a Review

37 reviews from our community

Traveler rating
    2
    9
    3
    3
    20
See reviews for
10
9
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Swedish first
  • Any
English first
  • All months
    (37)
  • Mar-May only
    (6)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (6)
All months
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 31, 2014 via mobile

Great location and excellent service. Any problem we had the staff would immediately come. This place will answer all your needs for a good price. Would advice to ask for a room overlooking the beach- gotta love that view in the morning!

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed August 9, 2014

Signs and leaflets tells about a communication centre, rooftop saunas, a bar, a restaurant etcetera, but there are simply very simple rooms with a very noisy air condition. Breakfast has to be ordered and specified the a day before and it is not really a tasty one. They didn't clean our rooms or gave us towels or toilette paper if... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 5, 2014

We went to this hotel last week. A group of us wanted to go for lunch at the hotel. Although the hired help said they could serve lunch, the manager took one look at us and said that lunch will take at least three hours as they have to take the food out of the freezer! What really annoyed me... More

Was this review helpful? Yes
London
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed February 21, 2014

Beachfront building only open to us. The title best describes our experience. We did however stay there 'out of season' and it was chosen by our tour company, We did not realise there was any pool, there was no restaurant available and our breakfast seemed to be carried in from somewhere else and had to be ordered in advance. There... More

Was this review helpful? Yes
Colombo, Sri Lanka
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2013

Arrived here with lots of trepidation after reading some of the reviews on Tripadvisor on the way (yes, I should be checking BEFORE :-) ). However we (two families with young kids) found the place clean and tidy. Above all, service and food were excellent. Ibrahim was not just a waiter, but a fantastic host who was more than just... More

Was this review helpful? Yes 1
Sligo, Ireland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 4, 2013

Shabeer took great care of us on our stay in Arugam Bay. The pool is fantastic and very clean. We were travelling as a couple but our friends also were travelling with us. they had a 9 year old girl who was very happy with the swimming pool so if you have kids the pool is a great amenity! The... More

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 12, 2013 via mobile

We slept 2 night there. Good location but at the end they charged us more than they should! Very bad service and not welcoming staff. Avoid this place! Also the pool is very dirty and not useful at all

Was this review helpful? Yes
The Hague, The Netherlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2013 via mobile

I was puzzeled by the mixed reviews. But it appeared there are TWO Tristar hotels; the Old and the New one. Same general manager. Our family stayed in the New one, and our guide in the Old one. The New Tristar is clean, and the local manager Shabeer and his staf are doiing an excellent job; very friendly and helpful.... More

Was this review helpful? Yes 1
Bangalore, India
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 10, 2013 via mobile

Had a booking but they didnt honour it. The man at the front counter was very unapologetic making it out as my fault. Good location but the restaurant looked very average. Looked at the room, would have barely fitted 2 adults let alone the family of 4 of us he tried to squeeze in.

Was this review helpful? Yes 1
Swansea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed August 9, 2013

We stayed here for one night, we had been unable to reserve two nights at out first hotel and had to find somewhere else. We looked at this place and it seemed OK (clearly we couldn't see well enough in the dark) but on closer inspection it was absolutely filthy! The bathroom, I swear, had never been cleaned! There was... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Tri Star Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tri Star Beach Hotel

Address: Ullai, Arugambay, Pottuvil, Arugam Bay, Sri Lanka
Location: Sri Lanka > Eastern Province > Arugam Bay > Pottuvil
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Otel so you can book your Tri Star Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tri Star Beach Hotel Sri Lanka/Pottuvil

11 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (2)
Viewed
Room/suite (4)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay