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Tri Star Beach Hotel

Ullai, Arugambay, Pottuvil, Arugam Bay, Sri Lanka
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Tri Star Beach Hotel
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41 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Leeds
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 2, 2015 via mobile

We booked and paid for this hotel online. On arrival they tried to get us to pay cash which we refused. We were later told this was an attempt to scam tourists. We were given a lower standard room than we payed for (very unclean with no working toilet), at which stage we left immediately. Do not visit this hotel... More 

Was this review helpful? Yes 2
Surbiton, United Kingdom
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 16, 2015

While not the most luxurious hotel in the world we enjoyed our stay here. The staff were very welcoming and friendly and insisted on trying to overfeed us throughout our stay. Since we all opted for Sri Lankan food (fish curry for breakfast - mmm) the quality was excellent. Every time we finished a dish we were asked, indeed pressed,... More 

Was this review helpful? Yes 1
Canton of Bern
1 review
3 of 5 stars Reviewed December 23, 2014 via mobile

Just a thought to share with you guys after reading all the comments... It's crazy how you guys say that you went and saw the place, agreed with the tariffs and stayed there for a week or so and then say the place is horrible, dirty, unclean etc... You could have checked out of the hotel the very next day... More 

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Amstelveen, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 26, 2014

Nice hotel. We slept in one of the bungalows at the other side of the Beach Hotel. Very nice pool with friendly and helpfull staff. Nice breakfast with choice of local or continental breakfast. Just all you need for a beach holiday.

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 31, 2014

Great location and excellent service. Any problem we had the staff would immediately come. This place will answer all your needs for a good price. Would advice to ask for a room overlooking the beach- gotta love that view in the morning!

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 9, 2014

Signs and leaflets tells about a communication centre, rooftop saunas, a bar, a restaurant etcetera, but there are simply very simple rooms with a very noisy air condition. Breakfast has to be ordered and specified the a day before and it is not really a tasty one. They didn't clean our rooms or gave us towels or toilette paper if... More 

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London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed August 5, 2014

We went to this hotel last week. A group of us wanted to go for lunch at the hotel. Although the hired help said they could serve lunch, the manager took one look at us and said that lunch will take at least three hours as they have to take the food out of the freezer! What really annoyed me... More 

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London
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed February 21, 2014

Beachfront building only open to us. The title best describes our experience. We did however stay there 'out of season' and it was chosen by our tour company, We did not realise there was any pool, there was no restaurant available and our breakfast seemed to be carried in from somewhere else and had to be ordered in advance. There... More 

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Colombo, Sri Lanka
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 22, 2013

Arrived here with lots of trepidation after reading some of the reviews on Tripadvisor on the way (yes, I should be checking BEFORE :-) ). However we (two families with young kids) found the place clean and tidy. Above all, service and food were excellent. Ibrahim was not just a waiter, but a fantastic host who was more than just... More 

Was this review helpful? Yes 1
Sligo, Ireland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 4, 2013

Shabeer took great care of us on our stay in Arugam Bay. The pool is fantastic and very clean. We were travelling as a couple but our friends also were travelling with us. they had a 9 year old girl who was very happy with the swimming pool so if you have kids the pool is a great amenity! The... More 

Was this review helpful? Yes 3
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