I stayed here for just one night and was travelling with my wife and our son and his partner. Our views on this hotel were split between the sexes. The boys loved it and the girls thought it was not as good as some of the hotels we had stayed in. I loved it because of the atmosphere - taking... more

We had a very pleasant stay here for two nights in December 2008. We did not really find reason to complain about some of the things others have mentioned. Our room was fine, the hotel was clean, and the staff were friendly (though we didn't really need much from them--we're pretty low maintenance travelers). The restaurants were not especially exciting,... more

Nice colonial ambiance but staff not well trained and unable to cope with complaints. For a tea expert hotel and in the main tea area of sri lanka they couldnt even make a pot of green tea, but we were still charged for this fact! Rooms were acceptable but the bathrooms were tired and felt very dirty. There was only... more

We stayed in the St. Andrews Hotel as part of a week long tour of Sri Lanka. The hotel is a beautiful old colonial style building surrounded by lovely gardens. Inside the hotel is very rustic & charming with lots of nooks & crannies. The hotel is apparently based on the design of the Clubhouse in St Andrews Scotland. Our... more

Yes I said charming and old. But now let me come to the silly nitty gritty of things. We checked in for 2 nights, the reception staff was pretty friendly . It's more like the city has developed around the hotel and the church. The Hotel still retains much of its old chard, initially we stayed in the old wing... more

Stayed here for 1 night as part of a Kuoni tour. First room we were shown to was damp and the bathroom was filthy with mould and also bath panel broken. Second room was slightly better but every time we turned the heater on it blew the electrics. (yes I did state "heater" - the hotel is 6000 feet up... more

I could have put up with the general shabbiness mentioned elsewhere and even the fact that there was a 5mm gap between the main window and its frame in our room, but their inability to deal with real complaints properly is a sign of poor leadership and management. We arrived in late afternoon after travelling for most of the day... more

Came to the hotel a bit worried since some of the reviews were not too good, and found a lovely hotel which I recomend wholeheartedly. The hotel is colonial and has a real character which is very nice to experience. The value for money is excellent- it is on the high end of a 3 star hotel - beautiful rooms,... more

I loved this hotel. Yes it could do with some updating, but the fact it hasn't gives it a wonderful feel. We stayed here for one night on a 3 day excursion and was amazed. Our guide Alvis had mentioned that it was an area that had been an old British colony, and this hotel gave a good emphasis on... more