We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Nuwara Eliya hotels »

Jetwing St. Andrew's Hotel

3.5 of 5
10, St. Andrews Drive, Nuwara Eliya 22200, Sri Lanka
Hotel amenities
Jetwing St. Andrew's Hotel
Ranked #4 of 17 hotels in Nuwara Eliya
3.5 of 5 stars 255 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

255 reviews from our community

What travelers say about this hotel
  • Sri Lanka(17)
  • Hot water bottle(10)
  • St Andrews(6)
  • Very nice(5)
  • Dining room(3)
Traveler rating
    53
    108
    54
    26
    14
Only show reviews for Family (48) | Couples (135) | Business (3)
Date Rating
Colombo, Sri Lanka
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW
1
person found this review helpful

We stayed at the hotel while we were on a business trip. The hotel looks like a british colonnial building, but very homely, its also very close to the Nuweraeliya town. I was surprised by the welcome ( a warm soup arrived within minutes of our arrival) & the quick check in they provided. The rooms were beautiful and large.... More

Was this review helpful? Yes
Jetwing Hotels Limited, General Manager at Jetwing St. Andrew's Hotel, responded to this review
May 28, 2012

Dear Guest, I would like to thank you for taking time out of your busy schedule to make a genuine comment on Trip Advisor. I will share this valuable comment and this will strengthen morale for our entire team. We are very happy that we have delighted our valuable guests by fulfilling their expectations. We are going into renovations soon,... More

Kandy, Sri Lanka
1 review
4 of 5 stars Reviewed May 20, 2012

The two of us went to Nuwaraeliya to retrace our honeymoon 27 years ago. We stayed in a suite for one night. Biased on some reviews here, I timed. The warm soup arrived in 7 minutes to the lobby, and it took us exactly 13 minutes to get to our room from the time of arrival. Staff at reception were... More

Was this review helpful? Yes
Jetwing Hotels Limited, General Manager at Jetwing St. Andrew's Hotel, responded to this review
May 28, 2012

Dear Guest, Thank you for the lovely review posted on Trip Advisor on your recent stay at Jetwing St. Andrew’s. It made us so proud as it means a lot to all of us. The dedicated family at Jetwing St. Andrew’s is always trying our level best to offer service beyond the expectations of all our valued guests. We are... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 19, 2012 via mobile

We stayed at the hotel few days back for one night. This is probably the only hotel at nuwara eliya. However, a place one must stay while in Sri Lanka. The hotel looks like the old british colonial buildings and the rooms are just superb. We got a room opening straight into a garden... The high tea is a must... More

Was this review helpful? Yes
Jetwing Hotels Limited, General Manager at Jetwing St. Andrew's Hotel, responded to this review
May 28, 2012

Dear Guest, I would like to thank you for taking the time to review us on Trip Advisor as it means a lot to us. The entire team at Jetwing St. Andrew’s will be very happy to know that their effort has been successful and I will definitely share this with them. As a team we are dedicated to enhance... More

Colombo, Sri Lanka
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 17, 2012

We went to St.Andrews couple of days back and it was a great experience of hospitality.From the arrival to our departure it was a wonderful experience.The food was good and service in the restaurant nicely done.Rooms are clean and you have most of the amenity's a traveler needs(specially the heaters.)we were blessed with nice weather during the day time and... More

Was this review helpful? Yes
Jetwing Hotels Limited, General Manager at Jetwing St. Andrew's Hotel, responded to this review
May 21, 2012

Dear guest, It is a great pleasure to have you again and we are truly pleased with your lovely review about our hotel features and facilities. I will definitely share this with all my team members and I’m sure that they will also be very happy to know that our efforts have reached your expectations during your stay. As a... More

Dundee, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 15, 2012

It takes really does take you back to time, and its very rare that you find one thats similar to Scottish climate and architecture together in Asia. Nuwara Eliya aways been damp and cold is probably must have been the ideal location for British feel at home back in the day. Staff at St.Andrews try very hard to please you,... More

Was this review helpful? Yes
Jetwing Hotels Limited, General Manager at Jetwing St. Andrew's Hotel, responded to this review
May 21, 2012

Dear Guest, I would like to start with thanking you for your comment and review on Trip Advisor as it brought a great deal of pride as the end result of our hard effort. As a very active member of Jetwing Hotels, Jetwing St. Andrew’s has always played an integral role to ensure guest satisfaction while they are with us.... More

bristol
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 12, 2012

This is not your standard modern hotel! I love all the wooden floors and old fashioned details accompanied by modern comforts including wifi. Staff are very friendly and attentive although they may be a little slower than some hotels I think it just adds to the laid back ambience of the place. Food was excellent, buffet one night and set... More

Was this review helpful? Yes
Jetwing Hotels Limited, General Manager at Jetwing St. Andrew's Hotel, responded to this review
May 16, 2012

Dear Guest, It is a great pleasure for us to know that we have reached your expectations during your stay with us. Thank you for posting such a great review on Trip Advisor. I’m really happy to say that we have a very flexible, courteous team at Jetwing St. Andrew’s who have been trained to match the distinctive Jetwing hospitality... More

kuala lumpur
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 9, 2012 via mobile

Great location, beautiful gardens n a very comfortable room it was really nice to enjoy the weather.

Was this review helpful? Yes
Jetwing Hotels Limited, General Manager at Jetwing St. Andrew's Hotel, responded to this review
May 15, 2012

Dear Guest, Thank you very much for your review on Trip Advisor about Jetwing St. Andrew’s. We are blessed with pleasant weather right through the year and is quite an attraction point. Our team is working very hard to maintain the landscape of the hotel and we very often receive compliments from our guests and it is a thoroughly pleasant... More

Leeds, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 9, 2012
1
person found this review helpful

I haven't stayed in this hotel, but only been here for a meal. Before going I was warned that service was extremely slow here, so I came prepared... but the slowness of the slow service here I have to say is quite unique! If you want to eat at 7pm, make sure you arrive at 5pm, in time to first... More

Was this review helpful? Yes
Jetwing Hotels Limited, General Manager at Jetwing St. Andrew's Hotel, responded to this review
May 15, 2012

Dear Guest, Warmest greetings from Jetwing St. Andrew’s. Appreciate the time spent on posting a review on Trip Advisor. First of all our heartfelt apologies for the inconvenience caused during your meal. I will seriously take this matter up with our service personnel to overcome similar situations in future. Thank you for bringing this to my attention. Our humble request... More

Travelers are raving about these Nuwara Eliya hotels

MountView Cottage
4 of 5 stars
Show Prices ABS:HotelCheckRates-d2200339?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Ceylon Tea Trails
5 of 5 stars
Show Prices ABS:HotelCheckRates-d580009?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Sigiriya
4 of 5 stars
Show Prices ABS:HotelCheckRates-d613020?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Misty Hills
5 of 5 stars
Show Prices ABS:HotelCheckRates-d2040508?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
King Fern Bungalow
5 of 5 stars
Show Prices ABS:HotelCheckRates-d2137227?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 26, 2012

We have spent 1 night only, food was great and rooms were spaciously and nicely decorated but very old. we were group of friends and did not give much attention to the details but we received so many complains of our noice, yes the walls are think and wooden so every body can hear every body "if loud only" Hotel... More

Was this review helpful? Yes
Jetwing Hotels Limited, General Manager at Jetwing St. Andrew's Hotel, responded to this review
May 15, 2012

Dear Guest, It is a pleasure for us to know that you and your group have enjoyed your stay with us and always our effort is to provide truly personalized service to all our valuable guests. We appreciate the comment that you have made on our food quality and accommodation conditions and I will share them with my team. We... More

Perth, Western Australia, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 16, 2012
1
person found this review helpful

The rooms curtains fixture and fittings are extremely outdated.Not only are they outdated,they are also tattered,old and dirty.Moving over to the customer service,the staff are merely people whom give illogical excuses regarding the maintenance of the Scottish atmosphera.The hotel's state will make the Zilma couple ex-owners of this hotel cry in their graves. -TV screen is small.Unenjoyable and the viewing... More

Was this review helpful? Yes
Jetwing Hotels Limited, General Manager at Jetwing St. Andrew's Hotel, responded to this review
April 19, 2012

Dear Guest, Thank you for your review on Trip Advisor and my heartfelt apologies for the inconvenience caused during your stay at Jetwing St. Andrew’s. All the areas which you mentioned are of high importance to us to improve our services to satisfy our valued customers. I will share your comments with my team to overcome all the issues mentioned... More

Still looking for a hotel?
Highly rated hotels in or near Nuwara Eliya
Trendy
Paradise Road The Villa Bentota
Paradise Road The Villa Bentota 4.5 of 5 stars 102 reviews
Romantic
Chaaya Citadel Kandy
Chaaya Citadel Kandy 4.0 of 5 stars 333 reviews
Luxury
Amaya Hills
Amaya Hills 4.0 of 5 stars 322 reviews
Good for business
Kandy View Hotel
Kandy View Hotel 3.5 of 5 stars 164 reviews
(\ ABS:HotelCheckRates-d1637352?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d797403?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d480276?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d787005?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Nuwara Eliya hotels
Heritance Tea Factory 4.0 of 5 stars 401 reviews Grand Hotel 3.5 of 5 stars 274 reviews Langdale by Amaya 4.5 of 5 stars 38 reviews Glendower Hotel 3.0 of 5 stars 27 reviews
(\ ABS:HotelCheckRates-d496624?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d579206?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d2165620?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d1062627?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 17 hotels in Nuwara Eliya, ranked by popularity

Been to Jetwing St. Andrew's Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Jetwing St. Andrew's Hotel

  • St Andrews Hotel
  • Hotel St Andrews
Address: 10, St. Andrews Drive, Nuwara Eliya 22200, Sri Lanka
Price Range: $

Owners: What's your side of the story?

If you own or manage Jetwing St. Andrew's Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Jetwing St. Andrew's Hotel
Show the lowest price for this hotel (from our partners)
Show Prices