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Jetwing St. Andrew’s

Certificate of Excellence
10 St. Andrews Drive, Nuwara Eliya 22200, Sri Lanka
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Jetwing St. Andrew’s
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Jetwing St. Andrew’s
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847 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Coimbatore, India
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

please stay at this hotel and be a part of it by enjoying the tradition and history it dates back to. pls go through the history of the hotel and its take us 125 years back. the food is good and the service is very good. free wi-fi is very slow in the room.

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Dublin, Ireland
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Background: stayed for 2 nights as part of our honeymoon. Budget: not backpacker, but nothing too costly! Pros: After a 5h30m car trip from Colombo after flights from Ireland, the cup of soup and hot towel on arrival was a lovely touch. The double room was nicely decorated and spacious. Staff very polite and attentive. Cons: None - we didn't... More 

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Melbourne, Australia
Top Contributor
53 reviews 53 reviews
13 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a place! Having travelled by train from Kandy through mile after mile of stunning tea plantations we were delighted to find this quaint hotel in Nuwara Eliya sitting in gorgeous gardens in the cool climes of the higher altitude. On arrival we were greeted by a small cup of the most delicious hot soup I have ever tasted. So... More 

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Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

The Hotel is a very nice historical building but offers also modern comfort. All persons of the staff are very kind and friendly so that we felt at home from the very first Moment. The new part of the Restaurant is charming and the Food was outstanding. Our big compliment to the cooking Team!

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Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, Thank you very much for your review about the Jetwing St. Andrew’s during your recent visit to Sri Lanka. Jetwing St. Andrew’s has been aged over a century old has a lot of character and history attached to it. We are grateful to your kind words and compliments and they will be shared with the team. We are... More 

Keighley, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

what a beautiful hotel,travelled up from the jetwing sea toured the tea plantations in nuwara eliya ,stayed over 1 night half board,the food and accommodation were excellent.the staff and the general manager were equally excellent,the grounds of the hotel ie the gardens were magnificient,it was like staying in an English country estate house.hotel highly recommended.thankyou very much to the general... More 

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Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Simon & Wendy, It was so wonderful to read your review of Jetwing St. Andrew’s. We are certain our team will be delighted with your comment and it will be a service orient motivating factor to them. Your fruitful response is important to us and it is through your grading, comments that we strive to achieve high levels of... More 

Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great place to unwind if you enjoy a bit of history & the old world charm. Very hospitable staff. The rooms and bath a bit basic & our bath unfortunately was smelly sometimes even if clean. A lovely sit-out into the garden however made it all forgivable. Great food, an enjoyable high tea and a very knowledgeable in-house naturalist coordinated... More 

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Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, We are so pleased to read your valuable observation of Jetwing St. Andrew’s. We are certain our team will be delighted with your comment and it will be a service orient motivating factor to them. Whilst thanking you for sharing your thoughts with us, our team is ready to host you again in near future. Ayubowan! Upul Leukebandara... More 

Contributor
16 reviews 16 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good place to stay when in nuwara eliya..well maintained garden.. spacious rooms.. staff was very helpful specially the restaurant staff.. Mr Harsh and Mr. Chandra. What we missed there though was a gym and spa centre.

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Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, We would thank you for choosing to stay at our colonial mansion during your recent visit to Nuwara Eliya. It was great to hear that you had an enjoyable stay with us. We are very much glad to share your compliments with our team and specially with Harsha and Chandra. We at Jetwing St Andrews want to make... More 

Doha, Qatar
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My stay wasnt as good as the others. We travelled for almost 4 hours from Kandy. I am just glad we were able to see heavenly sculptured nature before we headed to this hotel. Tea plantation and awesome lunch with a picturesque view at Tea Bush Hotel. First off ofcourse the hotel staffs were friendly and accommodating. They have bikes... More 

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Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, We sincerely thank you for choosing to stay at our hotel during your recent visit to Nuwara Eliya. Whilst we appreciate your comments we sincerely apologize for any inconvenience caused, and would take your constructive comments positively in to consideration during our renovations. With our next refurbishment program most of these issues will be addressed and looked into.... More 

Ragama, Sri Lanka
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the second time I visited St. Andrew’s. I was mesmerized with the service offered by the resident manager and Restaurant staff. I stayed in a Suite (# 108) and last time i think we at at Deluxe room (# 306). We got a room uprate to a Suite very very thanks for that. Very convenient location with awesome... More 

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Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, It was so wonderful to read your review of Jetwing St. Andrew’s. We always look for the privilege of making our guest stay extraordinary. Your positive feedback is important to us and it is through your grading and comments that we strive to achieve high levels of customer satisfaction. Whilst thanking you for sharing your thoughts with us,... More 

Colombo, Sri Lanka
Top Contributor
66 reviews 66 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is my 2nd review for the same hotel. Actually last time we had a bigger room in a upper floor. this time they assigned a Old wing room in the ground floor. It has garden view and door to the garden. But still I like the upper floor. It comes with a couch and with a modern look. This... More 

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Jetwing H, General Manager at Jetwing St. Andrew’s, responded to this review

Dear Guest, We are very much grateful to you for your precious time to comment on our century old colonial hotel. We would like to sincerely apologize to you about the short comings of your stay. We are sad that we could not reach your expectation on your second visit and unfortunately the upper floor rooms were fully occupied. Please... More 

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