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All 19 Nuwara Eliya hotels

Windsor Hotel

2.0 of 5 Hotel   |   2 Kandy Road, Nuwara Eliya, Sri Lanka
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Windsor Hotel
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Ranked #9 of 19 hotels in Nuwara Eliya
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45 people have reviewed this hotel

Traveler rating
    4
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    16
    11
    8
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13
17
5
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Leeds, United Kingdom
Top Contributor
74 reviews 74 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very large room with two single beds pushed together to make a double, two bedside tables and lamps, circular occasional table with two chairs, big wall mirror, suitcase rack, luggage stand, wardrobe. Bathroom has shower area but no bath. Wooden parquet flooring. Free wi-fi in room and very small flat-screen tv on wall, but no fridge. Highly polished wooden floor.... More

Was this review helpful? Yes 1
Melbourne
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 30, 2014

The best thing about this place is the friendly and professional staff, including check-in counter, bell serive, door man, restaurant staff and location, location , location. The hotel is close to the town centre. The decoration of the dining hall was pretty.The rooms are old and not super good, but they provide the basic comfort. The toilet didnt work the... More

Was this review helpful? Yes 2
Berkeley
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 9, 2014

The best thing about this place is the friendly and professional staff, including check-in counter, bell serive, door man, and restaurant staff. The decoration of the dining hall was pretty.The rooms are old and not super good, but they provide the basic comfort. Restaurant was ok, a big over-priced. Two things to complain though. First, I stayed in a double... More

Was this review helpful? Yes 3
Sri Lanka
Top Contributor
59 reviews 59 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 8, 2014

We stayed here for 1 night... and that was enough. When we checked in the hotel had done some errors (or tour company have given wrong info) but instead of giving the rooms for the families with babies (we were a group of 11). they were calling here and there and trying to put the blame on someone. After raising... More

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WindsorHotelNE, Guest Relations Manager at Windsor Hotel, responded to this review

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Travelers are raving about these Nuwara Eliya hotels

Melbourne
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 5, 2014

My family and I stayed here for one night and I'm glad it wasn't any longer! The bathroom was so old and the shower curtain was mouldy. The room was ok, but really needed some TLC. In fact the whole hotel could do with a makeover. Dark dingy corridors great you around the hotel, and the staff don't smile or... More

Was this review helpful? Yes 3
Pinoso, Spain
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 31, 2013

At first I thought that this was another shabby Sri Lankan hotel but, in fact, for once the service wasn't just fawning it was efficient and most of the things in the room worked as they should. The room wasn't pretty but we had hot water the bed was comfy and the telly had several channels. Although the food wasn't... More

Was this review helpful? Yes 1
Bordeaux, France
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 22, 2013

The staff was very friendly and helpful. The location is good for shops and restaurants but noisy during the day and calm overnight. The rooms are very large and clean but somehow old and in need of updated. The interior is nicer than exterior.

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North Wales
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 11, 2013

To be fair we spent a wet and miserable afternoon and evening here so we didn't see the place in the best of lights, in fact that was the major complaint. The lack of adequate lighting leaves the place very dim and dingy. That daid,the hotel is kept very clean and served a decent breakfast. OK for ome night and... More

Was this review helpful? Yes 2
London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 25, 2013

.. is a (friendly) locals' drinking den. Pop in for a Lion Lager, and experience a different side of Sri Lanka. Just don't be surprised if you're the only westerners (or only girl) in the place. Great chips too!

Was this review helpful? Yes 1
Bangalore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 21, 2013

On the plus side, the hotel is quaint, full of old furniture,the floors have beautiful wooden latticework, the rooms have pretty box windows with curtains, the central location is great, the service warm and efficient. If you don't fancy old hotels with dark alleys and aging furniture, you may want to look elsewhere.

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Additional Information about Windsor Hotel

Address: 2 Kandy Road, Nuwara Eliya, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya District > Nuwara Eliya
Amenities:
Restaurant
Hotel Style:
Ranked #9 of 19 hotels in Nuwara Eliya
Price Range (Based on Average Rates): $
Hotel Class:2 star — Windsor Hotel 2*
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