We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Nuwara Eliya hotels

Windsor Hotel

2.0 of 5 Hotel   |   2 Kandy Road, Nuwara Eliya, Sri Lanka
Hotel amenities
Save Saved
You added Windsor Hotel to your Saves list
Windsor Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
19%
Ranked #9 of 19 hotels in Nuwara Eliya
A recent review
3 of 5 stars Reviewed May 18, 2014
Suminda G Colombo, Sri Lanka
  • Reviews (47)
  • Photos (13)
  • Amenities
  • Room tips (5)
  • Location
  • More
Write a Review

47 people have reviewed this hotel

Traveler rating
    5
    6
    17
    11
    8
See reviews for
13
17
5
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Colombo, Sri Lanka
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 18, 2014

This is a hotel is located at convenient location with very friendly and helpful staff and large clean rooms. If you are looking for a view then this is not the hotel, i didnt mind as i was there on work, and the location was excellent as it was place right in the middle of the city. But please keep... More

Was this review helpful? Yes 1
Leeds, United Kingdom
Top Contributor
77 reviews 77 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 24, 2014

Very large room with two single beds pushed together to make a double, two bedside tables and lamps, circular occasional table with two chairs, big wall mirror, suitcase rack, luggage stand, wardrobe. Bathroom has shower area but no bath. Wooden parquet flooring. Free wi-fi in room and very small flat-screen tv on wall, but no fridge. Highly polished wooden floor.... More

Was this review helpful? Yes 1
Melbourne
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 30, 2014

The best thing about this place is the friendly and professional staff, including check-in counter, bell serive, door man, restaurant staff and location, location , location. The hotel is close to the town centre. The decoration of the dining hall was pretty.The rooms are old and not super good, but they provide the basic comfort. The toilet didnt work the... More

Was this review helpful? Yes 2
Berkeley
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 9, 2014

The best thing about this place is the friendly and professional staff, including check-in counter, bell serive, door man, and restaurant staff. The decoration of the dining hall was pretty.The rooms are old and not super good, but they provide the basic comfort. Restaurant was ok, a big over-priced. Two things to complain though. First, I stayed in a double... More

Was this review helpful? Yes 3
Sri Lanka
Top Contributor
59 reviews 59 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 8, 2014

We stayed here for 1 night... and that was enough. When we checked in the hotel had done some errors (or tour company have given wrong info) but instead of giving the rooms for the families with babies (we were a group of 11). they were calling here and there and trying to put the blame on someone. After raising... More

Was this review helpful? Yes 2
WindsorHotelNE, Guest Relations Manager at Windsor Hotel, responded to this review

courteous More

Travelers are raving about these Nuwara Eliya hotels

Melbourne
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 5, 2014

My family and I stayed here for one night and I'm glad it wasn't any longer! The bathroom was so old and the shower curtain was mouldy. The room was ok, but really needed some TLC. In fact the whole hotel could do with a makeover. Dark dingy corridors great you around the hotel, and the staff don't smile or... More

Was this review helpful? Yes 3
Pinoso, Spain
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 31, 2013

At first I thought that this was another shabby Sri Lankan hotel but, in fact, for once the service wasn't just fawning it was efficient and most of the things in the room worked as they should. The room wasn't pretty but we had hot water the bed was comfy and the telly had several channels. Although the food wasn't... More

Was this review helpful? Yes 1
Bordeaux, France
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 22, 2013

The staff was very friendly and helpful. The location is good for shops and restaurants but noisy during the day and calm overnight. The rooms are very large and clean but somehow old and in need of updated. The interior is nicer than exterior.

Was this review helpful? Yes 1
North Wales
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 11, 2013

To be fair we spent a wet and miserable afternoon and evening here so we didn't see the place in the best of lights, in fact that was the major complaint. The lack of adequate lighting leaves the place very dim and dingy. That daid,the hotel is kept very clean and served a decent breakfast. OK for ome night and... More

Was this review helpful? Yes 2
London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 25, 2013

.. is a (friendly) locals' drinking den. Pop in for a Lion Lager, and experience a different side of Sri Lanka. Just don't be surprised if you're the only westerners (or only girl) in the place. Great chips too!

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Windsor Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Windsor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Windsor Hotel

Address: 2 Kandy Road, Nuwara Eliya, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range (Based on Average Rates): $
Hotel Class:2 star — Windsor Hotel 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz and Otel so you can book your Windsor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (1)
Viewed
Other (7)

Amenities

Restaurant
Hotel Class
Number of rooms
50

See which rooms travelers prefer