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All 19 Nuwara Eliya hotels

Windsor Hotel

2.0 of 5 Hotel   |   2 Kandy Road, Nuwara Eliya, Sri Lanka
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Windsor Hotel
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20%
Ranked #9 of 19 hotels in Nuwara Eliya
A recent review
3 of 5 stars reviewed 3 days ago
Danandlynn
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  • Reviews (51)
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51 people have reviewed this hotel

Traveler rating
    5
    6
    20
    12
    8
See reviews for
15
17
5
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Windsor Hotel was very nice and accommodating. The staff speaks English well and I noticed the staff conversing in German also. The hotel has an excellent menu and food is served in large portions. I recommend any of the available soups on the menu. The rooms are clean. The beds are hard as only thin mattresses are used. The blankets... More

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wiltshire
Top Contributor
120 reviews 120 reviews
49 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of this hotel is good. we had a triple room which was a good size and we were not all squashed in. the bathroom had an excellent hot power shower so that alone made this room worth what we paid for it. we paid 5,000 LKR per night in low season the beds were comfortable and clean and... More

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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel needs to be upgraded the location is good. Food was not great rooms very bad condition and the bath rooms are not clean. We booked for two nights but only stayed for one night. Staff was ok but the hotel looked haunted and we were the only guest in the hotel.

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Colombo, Sri Lanka
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 18, 2014

This is a hotel is located at convenient location with very friendly and helpful staff and large clean rooms. If you are looking for a view then this is not the hotel, i didnt mind as i was there on work, and the location was excellent as it was place right in the middle of the city. But please keep... More

Was this review helpful? Yes 1
Leeds, United Kingdom
Top Contributor
77 reviews 77 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed March 24, 2014

Very large room with two single beds pushed together to make a double, two bedside tables and lamps, circular occasional table with two chairs, big wall mirror, suitcase rack, luggage stand, wardrobe. Bathroom has shower area but no bath. Wooden parquet flooring. Free wi-fi in room and very small flat-screen tv on wall, but no fridge. Highly polished wooden floor.... More

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Melbourne
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 30, 2014

The best thing about this place is the friendly and professional staff, including check-in counter, bell serive, door man, restaurant staff and location, location , location. The hotel is close to the town centre. The decoration of the dining hall was pretty.The rooms are old and not super good, but they provide the basic comfort. The toilet didnt work the... More

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Berkeley
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 9, 2014

The best thing about this place is the friendly and professional staff, including check-in counter, bell serive, door man, and restaurant staff. The decoration of the dining hall was pretty.The rooms are old and not super good, but they provide the basic comfort. Restaurant was ok, a big over-priced. Two things to complain though. First, I stayed in a double... More

Was this review helpful? Yes 3
Sri Lanka
Top Contributor
60 reviews 60 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 8, 2014

We stayed here for 1 night... and that was enough. When we checked in the hotel had done some errors (or tour company have given wrong info) but instead of giving the rooms for the families with babies (we were a group of 11). they were calling here and there and trying to put the blame on someone. After raising... More

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WindsorHotelNE, Guest Relations Manager at Windsor Hotel, responded to this review

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Travelers are raving about these Nuwara Eliya hotels

Melbourne
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 5, 2014

My family and I stayed here for one night and I'm glad it wasn't any longer! The bathroom was so old and the shower curtain was mouldy. The room was ok, but really needed some TLC. In fact the whole hotel could do with a makeover. Dark dingy corridors great you around the hotel, and the staff don't smile or... More

Was this review helpful? Yes 3
Pinoso, Spain
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 31, 2013

At first I thought that this was another shabby Sri Lankan hotel but, in fact, for once the service wasn't just fawning it was efficient and most of the things in the room worked as they should. The room wasn't pretty but we had hot water the bed was comfy and the telly had several channels. Although the food wasn't... More

Was this review helpful? Yes 1
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Additional Information about Windsor Hotel

Address: 2 Kandy Road, Nuwara Eliya, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range (Based on Average Rates): $
Hotel Class:2 star — Windsor Hotel 2*
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