We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Windsor Hotel

3.0 of 5
Hotel website
2 Kandy Road, Nuwara Eliya, Sri Lanka
Windsor Hotel
Book on
TripAdvisor
Trusted partner. We work with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #10 of 20 Hotels in Nuwara Eliya
A recent review
4 of 5 stars reviewed 4 days ago
wah_wah02 Perth, Australia
Add Photo Write a Review

77 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    9
    15
    30
    14
    9
See reviews for
19
26
9
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (14)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (30)
All months
Perth, Australia
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Windsor is close proximity to town and is a great big hotel with spacious rooms. The Windsor is very clean and accommodating. Wifi worked a treat and staff were helpful and friendly in assisting us. we needed to leave early for a hike to World's end and received a packed lunch prior to leaving. Recommended.

Was this review helpful? Yes
Sydney, Australia
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The Windsor is a grand old hotel, that would appeal to those who like their hotels to have some character! The public rooms are full of deep leather chairs, and stuffed animals (in the billiard room), and there is a grand dining room, if you have the clothes in your suitcase to spruce up. The bedrooms are comfortable, although the... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed June 18, 2015

I visited to the Windsor Hotel on June 16 & 17, during an official visit to Nuwaraeliya. Great hotel also worth for the money. Very clean and good helpful Manger and other staff. Always polite and help up to maximum. I traveled with my driver, not like other Large hotels, driver accommodation also clean and good with all other facilities.... More 

Was this review helpful? Yes
ontario
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed March 2, 2015

Our room was large and clean. Outside the room was a garden on the 2nd floor. You were meant to get wifi in your room but there were only a couple of spots in the hotel where it worked. The staff were friendly, but you had to tell them if you wanted your room cleaned..

Was this review helpful? Yes 3
Dhaka City, Bangladesh
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed February 24, 2015

We ended up at Windsor as Grand & Tea Factory were fully booked and we arrived at Nuwara Eliya on a very short notice. The rooms are spacious and easily accommodated 3 adults, although the rooms could have been maintained better. Our stay was too short in the hotel and cannot find anything to complain other that the hyped room... More 

Was this review helpful? Yes 1
Preston, United Kingdom
Level Contributor
253 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
3 of 5 stars Reviewed February 20, 2015

OK so you can't afford the top class colonial places here so you end up in The Windsor! Central for the town but not an inviting situation - overlooking a petrol station. However surprisingly quiet at night. Staff a bit distant. Not a lot of character or atmosphere in the reception/dining/bar areas. My bedroom was spacious with a decent shower.... More 

Was this review helpful? Yes 1
South East England
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed February 17, 2015

We enjoyed food and drinks on the terrace at the Windsor. All good, until the waiter asked us for about 20% more than bill should actually have been. He never brought us the bill, just quoted the wrong price. When we queried the price, he invented prices for the items we'd had. Only when we asked to see the menu... More 

Was this review helpful? Yes 4

Travelers are raving about these Nuwara Eliya hotels

4 of 5 stars
Show Prices
4 of 5 stars
Show Prices
4.5 of 5 stars
Show Prices
4 of 5 stars
Show Prices
Hellerup, Denmark
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 6, 2015

Did not meet our expectations at all. Rooms were poor quality, dirty and without heating. Bathroom was disgusting. A radiator could be rented at 500 LKR per day. When we came home from a full day at 5pm the room was not cleaned and it came as a surprise to the hotel that we wanted this service. Breakfast the first... More 

Was this review helpful? Yes
Colombo, Sri Lanka
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed February 5, 2015

From the mixed reviews here I was on doubt that we will face some bad experiences here. However, from the check in to the check out we received excellent service and we really enjoyed our stay. Hotel is quite huge than what is seen from outside. It has 50 rooms and three floors as I can remember. medium size lobby... More 

Was this review helpful? Yes 1
Rajahmundry, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 13, 2015

Stayed on 8th January,2015 .Hotel is in the heart of town.Rooms are good and comfortable.Very friendly staff and good service.Stayed for 1 night only. Dinner and breakfast are set menu.In the restaurant service remember us the British era serving style.Enjoyed the food.If you need room heater you have to pay LKR 500 per night.Good value for money. No lift for... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Hotel & grounds (9)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Nuwara Eliya hotels
0.9 mi away
MountView Cottage
MountView Cottage
#11 of 20 in Nuwara Eliya
4.0 of 5 stars 178 reviews
0.4 mi away
Jetwing St. Andrew’s
Jetwing St. Andrew’s
#2 of 20 in Nuwara Eliya
4.0 of 5 stars 893 reviews
4.7 mi away
Heritance Tea Factory
Heritance Tea Factory
#1 of 20 in Nuwara Eliya
4.5 of 5 stars 1,626 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
The Hill Club
The Hill Club
#6 of 20 in Nuwara Eliya
3.5 of 5 stars 350 reviews
0.4 mi away
The Grand Hotel
The Grand Hotel
#3 of 20 in Nuwara Eliya
4.0 of 5 stars 1,147 reviews
0.5 mi away
Araliya Green Hills Hotel
Araliya Green Hills Hotel
#5 of 20 in Nuwara Eliya
4.0 of 5 stars 224 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Ready to book?
Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay