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Windsor Hotel

3.0 of 5
Hotel website
2 Kandy Road, Nuwara Eliya, Sri Lanka
Windsor Hotel
Best prices for: 1 room 1 guest
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Ranked #10 of 20 Hotels in Nuwara Eliya
A recent review
4 of 5 stars reviewed 2 weeks ago
sudheera b
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72 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
4 of 5 stars Reviewed 2 weeks ago

I visited to the Windsor Hotel on June 16 & 17, during an official visit to Nuwaraeliya. Great hotel also worth for the money. Very clean and good helpful Manger and other staff. Always polite and help up to maximum. I traveled with my driver, not like other Large hotels, driver accommodation also clean and good with all other facilities.... More 

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ontario
Top Contributor
54 reviews 54 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 2, 2015

Our room was large and clean. Outside the room was a garden on the 2nd floor. You were meant to get wifi in your room but there were only a couple of spots in the hotel where it worked. The staff were friendly, but you had to tell them if you wanted your room cleaned..

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Dhaka City, Bangladesh
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed February 24, 2015

We ended up at Windsor as Grand & Tea Factory were fully booked and we arrived at Nuwara Eliya on a very short notice. The rooms are spacious and easily accommodated 3 adults, although the rooms could have been maintained better. Our stay was too short in the hotel and cannot find anything to complain other that the hyped room... More 

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Preston, United Kingdom
Top Contributor
246 reviews 246 reviews
114 hotel reviews
252 helpful votes 252 helpful votes
3 of 5 stars Reviewed February 20, 2015

OK so you can't afford the top class colonial places here so you end up in The Windsor! Central for the town but not an inviting situation - overlooking a petrol station. However surprisingly quiet at night. Staff a bit distant. Not a lot of character or atmosphere in the reception/dining/bar areas. My bedroom was spacious with a decent shower.... More 

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South East England
Top Contributor
56 reviews 56 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed February 17, 2015

We enjoyed food and drinks on the terrace at the Windsor. All good, until the waiter asked us for about 20% more than bill should actually have been. He never brought us the bill, just quoted the wrong price. When we queried the price, he invented prices for the items we'd had. Only when we asked to see the menu... More 

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Travelers are raving about these Nuwara Eliya hotels

Hellerup, Denmark
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 6, 2015

Did not meet our expectations at all. Rooms were poor quality, dirty and without heating. Bathroom was disgusting. A radiator could be rented at 500 LKR per day. When we came home from a full day at 5pm the room was not cleaned and it came as a surprise to the hotel that we wanted this service. Breakfast the first... More 

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Colombo, Sri Lanka
Top Contributor
65 reviews 65 reviews
29 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 5, 2015

From the mixed reviews here I was on doubt that we will face some bad experiences here. However, from the check in to the check out we received excellent service and we really enjoyed our stay. Hotel is quite huge than what is seen from outside. It has 50 rooms and three floors as I can remember. medium size lobby... More 

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Rajahmundry, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 13, 2015

Stayed on 8th January,2015 .Hotel is in the heart of town.Rooms are good and comfortable.Very friendly staff and good service.Stayed for 1 night only. Dinner and breakfast are set menu.In the restaurant service remember us the British era serving style.Enjoyed the food.If you need room heater you have to pay LKR 500 per night.Good value for money. No lift for... More 

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Maldives
Top Contributor
63 reviews 63 reviews
44 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed 2 nights in this hotel, we choose Windsor after checking out so many other accommodation in Nuwara Eliya ,,, this is really worth for the rate we got ... you cant expect good views since its located at the center of the city... but a very convenient location... smooth check in, friendly and efficient staff everywhere... clean rooms,,... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
125 reviews 125 reviews
53 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed December 11, 2014

Central hotel. Nice spacious room. Bathroom was ok but full of mould! We didnt eat at the hotel in the evening and our breakfast was takeaway as we were on a trip so cant comment. Wifi in the room We only stayed one night but would happily have stayed more than one.

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