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All 19 Nuwara Eliya hotels

The Grand Hotel

3.5 of 5 Hotel   |   Grand Hotel Road, Nuwara Eliya, Sri Lanka
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The Grand Hotel
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Ranked #2 of 19 Hotels in Nuwara Eliya
A recent review
5 of 5 stars reviewed yesterday
jajubabu Erie, Pennsylvania
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879 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Erie, Pennsylvania
Top Contributor
70 reviews 70 reviews
22 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My royal experience in Southern Province in the truly colonial style ! From Yala we came to Nuwara Eliya , the Little England of Sri Lanka. Before checking in , we had lunch from the Grand Indian restaurant on the gateway. The food and reception was fine. We got a room facing the garden and was lucky to enjoy the... More

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Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

we (my wife and me) stayed here 2 nights in our honeymoon. 8/2012 we really enjoyed the hotel. 1. classic hotel 2. laundary is cheap 3. clean hotel 4. food is average and not expensive 5. ther are nothing to do outside the hotel 6. relaxing and calm 7. big rooms 8 free wiffi in the loby

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Buckingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed for just one night whilst touring Sri Lanka with a group. I just loved the hotel and their standards. Everything perfect, and our room was wonderful. A few more flowers in the reception and foyer would have been good. Delightful garden that would please all with an interest in gardens.

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Manager_Grandhotel, Manager at The Grand Hotel, responded to this review

Dear Guest, We are extremely happy to learn that you were able to enjoy your stay with us and we thank you for taking the time to review us. We at the grand are constantly thinking of ways of making your experience a most enjoyable one. In the month of October we will continue our special Thai Curry promotion at... More

Abu Dhabi, United Arab Emirates
Top Contributor
61 reviews 61 reviews
27 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights last week. The check in was smooth.We were welcomed with hot cream soup.The rooms are comfortable. If you havent tried the fresh apples in the reception area, u must! Its amazing.The hotel feels like British style setting. The breakfast was good but not very huge. The fish wasnt so great. The Grand Indian restaurant was... More

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Manager_Grandhotel, Manager at The Grand Hotel, responded to this review

Dear Guest, We are extremely happy to learn that you were able to enjoy your stay with us and we thank you for taking the time to review us. We also note with interest the areas for improvement mentioned by you. Sorry for inconvenience caused to you in feeding your 2 year old baby, all our service staff have been... More

Al Ain, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

i had a night stay in the grand.....welcoming and check in was really nice smooth while we were seated and escorted to the room by a the same nice lady who assist us to check in to room #152, the room is good comparing to a four stars hotel but the electronic fire place wasn't working properly for a cold... More

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Colombo
Top Contributor
77 reviews 77 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For a holidaymaker Nuwara Eliya is perhaps synonymous with the Grand Hotel, but then the question arises is it really worth it because the stay does not come cheap to a Sri Lankan traveler. One may ask what the shortcoming is? The food is OK., Buffet spread is good, when the barbecue is in operation it too is good, service... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We couldn't believe this is rated number two on tripadvisor. Usually they much more accurate than this. The arrival experience is highly unimpressive. The building itself feels tired and dated. A 3 stars at best in terms of quality and finishes. The images used on the website are not representative at all for what you'll get. The interior is very... More

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Travelers are raving about these Nuwara Eliya hotels

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was touring Sri Lanka and the Grand was the worst hotel I've been in... Smelly room... Dust in packs behind the bed... Unfriendly personnel... The guest there is under the management dictatorship. To be fair there's one positive thing... the property is beautiful with an amazing garden. But the service and the hygiene is too far from the beauty... More

Was this review helpful? Yes 6
Bangkok, Thailand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

- There's free wifi available only at the lobby. - Variety of food & beverage in buffet line both breakfast & dinner. There're Sri Lanka food too. - Room is ok but don't expect too much. Bathroom is quite old. - Most staff is polite & has service mind.

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Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for one night whilst touring around Sri Lanka, we were welcomed well after a long journey and showed promptly to our room. The room its self was shabby and in-need of updating, but it was comfortable and clean and had all the facilities we needed. In room safe, good selection of tea (obviously) and coffee making facilities... More

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Additional Information about The Grand Hotel

Address: Grand Hotel Road, Nuwara Eliya, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Grand Hotel 3.5*
Number of rooms: 163
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Also Known As:
Grand Hotel Nuwara Eliya

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