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All 19 Nuwara Eliya hotels

The Grand Hotel

3.5 of 5 Hotel   |   Grand Hotel Road, Nuwara Eliya, Sri Lanka
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Ranked #2 of 19 hotels in Nuwara Eliya
A recent review
4 of 5 stars reviewed 3 days ago
Sauank New Delhi, India
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866 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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English first
New Delhi, India
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice calm place. Little old property. Food is awesome. Very good service. They packed big breakfast for us at wee hours. Good gardens to relax and sleep in the sun. Close to Market Area. No fans in the room might make it uncomfortable in heavy summers.

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Marseille, France
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is an ideal stop foŕ one night if you pass by Nwara Elya : nice garden and nice location, good service, great food (pastries are amazing - dixit my daughter who is a very demanding and experienced sweet tongue ;)). The thai restaurant is worth the visit. However, the city is not really worth a long stay as... More

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Austin, Texas
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Old building, "palace style". The moment you step in the room you feel it is old and has a classic touch. The food was very good both for breakfast and dinner. The staff is polite and helpful. The location is excellent. It has a very nice garden. Wi Fi is very bad

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Malta, Europe
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed for one night at this hotel on our honeymoon. The hotel looks and feels very old. It feels as if time stood still here. Nothing in this hotel is modern, Wifi is only found downstairs, none in the rooms. We had to ask them to reset router for the internet because it was not working... More

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Travelers are raving about these Nuwara Eliya hotels

Male'
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a really good time at Grand Hotel, Nuwara Eliya. The Location is superb and the garden of the Hotel is just awesome with full of flowers in full bloom. rooms are quite OK and it would be nice if the hotel considers a refurbishment of the rooms. Food was excellent and with all of these, the hotel becomes... More

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Manager_Grandhotel, Manager at The Grand Hotel, responded to this review

Dear Guest, Thank you for reviewing us. We are so happy to learn that we were able to provide you a most enjoyable time at the Grand. We at the grand are constantly thinking of ways of adding value to the guest experience which is why we have introduced a number of dining options including the acclaimed Grand Indian and... More

Middlesex, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

When checking in, they make feel most welcome with hot face towel to fresh up and then with hot cup of tea. The hotel is nice but one must realize the how old is the hotel is. Yes the Indian restaurant is just outside the gate and is good. But when it rains its problem reach the restaurant. Rooms are... More

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Manager_Grandhotel, Manager at The Grand Hotel, responded to this review

Dear Guest, Many thanks for your post. We are delighted to learn that we were able to provide you a most enjoyable time at the Grand. We at the grand are constantly thinking of ways of adding value to the guest experience which is why we have introduced a number of dining options including the acclaimed Grand Indian and the... More

Sutton Coldfield, United Kingdom
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

I am sure in its heyday this hotel would have been worth a visit. It pales in comparison to the newer hotels in Nuwara Eliya and Sri Lanka. It has aged a bit. The food is average. The staff on the other hand, are fantastic and must be praised.

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Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel offers a great setting, makes you feel your somewhere in the alps. When checking in, it felt like we have come to an overcrowded museum!. Overall decent service when asking for anything in the room - toiletries, room service etc. Rooms are OK (not that bad as some of the reviews-one must realize how old the hotel is)The... More

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Manama, Bahrain
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The building itself is on the lines of a colonial mansion with numerous corridors, wooden flooring and panelling. Unlike other hotels this has more than one waiting room near the lobby. In western countries one would have to pay a fortune to stay in such a heritage hotel. While we were checking in , the staff seated us comfortably in... More

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Parma, Italy
Top Contributor
99 reviews 99 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 1 week ago

As you arrive you will love the lawns and old style British building but that's were it all ends. The service is shabby and not 4 star, the furniture indoors at distance looks old style and elegant but once you sit on a chair you realize it's old and in some cases we felt like we were scathing ourselves, rooms... More

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Additional Information about The Grand Hotel

Address: Grand Hotel Road, Nuwara Eliya, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Grand Hotel 3.5*
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Also Known As:
Grand Hotel Nuwara Eliya

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
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Number of rooms
163

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