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The Grand Hotel

Grand Hotel Road, Nuwara Eliya 22200, Sri Lanka
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The Grand Hotel
The Grand Hotel
The Grand Hotel
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1,056 reviews from our community

Traveler rating
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274
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

Stayed with my wife, got the key and headed to the room. The room was smelly from oil paint, the staff told us that all rooms have the same smell (really!?!), we refused to stay in it. The staff first told us that the hotel is full so no other room is available (lie number 2), after we insisted they... More 

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Golden, Colorado
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is where the British went for R & R before Sri Lanka's Independence. It is very Olde Worlde but the rooms need updating. The dining room is good, plenty of choice for everyone's taste. There is wifi in the lounge area only. The Victorian style cafe in the hotel is very pretty but the food somewhat ordinary for... More 

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London, United Kingdom
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this Hotel for one night. Very attractive from the outside with lots of atmosphere, but sadly the rooms are a bit tatty and past their best. Having said that our rooms were comfortable and clean. Our rooms were large but there were no balconies or views as such. We ate in the Thai restaurant and the food... More 

Was this review helpful? Yes 1
Horsham
Top Contributor
74 reviews 74 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We spent a couple of nights at the Grand and loved it! The hotel is kind of an old country house style of place, so expect lots of wood panelling and a minimum of steel and chrome. It has beautiful, well tended gardens all around the exterior and service from the staff was excellent We dined in the à la... More 

Was this review helpful? Yes 3
Colombo, Sri Lanka
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at Grand Hotels for three nights and really enjoyed the stay. Service was very good. Friendly staff. Buffet was carefully selected and well organized. Room was clean and equipped with all modern facilities. Located in a convenient place to visit the town.

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Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were bowled over by the beauty of Nuwara Eliya, all along, that finding such a hotel to stay was not a surprise. The Grand surely fits the charm that grips the place. Al though we stayed just for a night, the stay combined with the traditional English breakfast remains a fresh delight.

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited here twice for food and afternoon tea and had totally different experiences! The first day we had a great visit - the hotel is certainly grand and the staff who served us were friendly, funny and attentive. The afternoon tea we had was excellent, at a very high quality and we rearranged our plans as a result to... More 

Was this review helpful? Yes 1
canada
Top Contributor
88 reviews 88 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful gardens, high tea, sitting areas, a la carte restaurants. Loved this hotel. Wished we could have spent more than 1 night here. Stayed with tour group as part of package. Thai restaurant was great. Excellent service and very reasonable prices for delicious food in intimate dining room. A special treat after so many buffets in large rooms. Some reviewers... More 

Was this review helpful? Yes 1
Codicote, United Kingdom
Top Contributor
94 reviews 94 reviews
32 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 1 week ago

If you choose this hotel, you choose old colonial Ceylon and why would you want a modern. Hotel that you can find anywhere, in this lovely part of the world. From the furnishings to the afternoon teas, the old fashioned service to the English garden, it oozed old England. The food was varied and delicious and the staff very handsome... More 

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Birmingham, United Kingdom
Top Contributor
145 reviews 145 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location this hotel looks like an old colonial English style hotel. The restaurant was fine and the food was excellent. We had no trouble with the service in any part of the hotel. Upstairs let this hotel down. The carpets in one part of the corridor seemed to have damp stains on them. It definitely seemed to have a... More 

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