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All 19 Nuwara Eliya hotels

The Grand Hotel

3.5 of 5 Hotel   |   Grand Hotel Road, Nuwara Eliya, Sri Lanka
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Ranked #2 of 19 Hotels in Nuwara Eliya
A recent review
4 of 5 stars reviewed yesterday
H-dabout Al Ain, United Arab Emirates
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873 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Al Ain, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

i had a night stay in the grand.....welcoming and check in was really nice smooth while we were seated and escorted to the room by a the same nice lady who assist us to check in to room #152, the room is good comparing to a four stars hotel but the electronic fire place wasn't working properly for a cold... More

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Colombo
Top Contributor
77 reviews 77 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For a holidaymaker Nuwara Eliya is perhaps synonymous with the Grand Hotel, but then the question arises is it really worth it because the stay does not come cheap to a Sri Lankan traveler. One may ask what the shortcoming is? The food is OK., Buffet spread is good, when the barbecue is in operation it too is good, service... More

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We couldn't believe this is rated number two on tripadvisor. Usually they much more accurate than this. The arrival experience is highly unimpressive. The building itself feels tired and dated. A 3 stars at best in terms of quality and finishes. The images used on the website are not representative at all for what you'll get. The interior is very... More

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Travelers are raving about these Nuwara Eliya hotels

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I was touring Sri Lanka and the Grand was the worst hotel I've been in... Smelly room... Dust in packs behind the bed... Unfriendly personnel... The guest there is under the management dictatorship. To be fair there's one positive thing... the property is beautiful with an amazing garden. But the service and the hygiene is too far from the beauty... More

Was this review helpful? Yes 6
Bangkok, Thailand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

- There's free wifi available only at the lobby. - Variety of food & beverage in buffet line both breakfast & dinner. There're Sri Lanka food too. - Room is ok but don't expect too much. Bathroom is quite old. - Most staff is polite & has service mind.

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Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night whilst touring around Sri Lanka, we were welcomed well after a long journey and showed promptly to our room. The room its self was shabby and in-need of updating, but it was comfortable and clean and had all the facilities we needed. In room safe, good selection of tea (obviously) and coffee making facilities... More

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New Delhi, India
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice calm place. Little old property. Food is awesome. Very good service. They packed big breakfast for us at wee hours. Good gardens to relax and sleep in the sun. Close to Market Area. No fans in the room might make it uncomfortable in heavy summers.

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Marseille, France
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is an ideal stop foŕ one night if you pass by Nwara Elya : nice garden and nice location, good service, great food (pastries are amazing - dixit my daughter who is a very demanding and experienced sweet tongue ;)). The thai restaurant is worth the visit. However, the city is not really worth a long stay as... More

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Austin, Texas
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Old building, "palace style". The moment you step in the room you feel it is old and has a classic touch. The food was very good both for breakfast and dinner. The staff is polite and helpful. The location is excellent. It has a very nice garden. Wi Fi is very bad

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Malta, Europe
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I stayed for one night at this hotel on our honeymoon. The hotel looks and feels very old. It feels as if time stood still here. Nothing in this hotel is modern, Wifi is only found downstairs, none in the rooms. We had to ask them to reset router for the internet because it was not working... More

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Additional Information about The Grand Hotel

Address: Grand Hotel Road, Nuwara Eliya, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Grand Hotel 3.5*
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Also Known As:
Grand Hotel Nuwara Eliya

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