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All 19 Nuwara Eliya hotels

The Grand Hotel

3.5 of 5 Hotel   |   Grand Hotel Road, Nuwara Eliya, Sri Lanka
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68%
Ranked #3 of 19 hotels in Nuwara Eliya
A recent review
4 of 5 stars reviewed 2 days ago
Peterlebe Colombo, Sri Lanka
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823 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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English first
Colombo, Sri Lanka
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Enjoyed our family holidays in this quite place. Lot of greenery around the place, nice place walk around, and nice food. Friendly staff make your stay comfortable. Ideal place for relax and enjoy.it was a very good Quiet experience with the family, and staff were friendly too

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Perth, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We didn't stay here (next time, definitely!) but had high tea in the tea lounge and felt like we were in England. Truly a nostalgic trip down memory lane with old world grandeur and charm. The tea lounge and dining rooms are absolutely lovely.

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Ballymena, Northern Ireland, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This colonial hotel was a bit different to the previous Sri Lankan hotels we stayed in but we still enjoyed - for example, a hot towel and a cup of tea on arrival rather than the usual cold towel and cold drink (this was because the hotel is in a mountain area that was a bit colder in weather for... More

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Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The Grand Hotel has a lovely and amazing garden and a colonial type hotel. at the entrance a person welcomed us and was really helpful at the begining. we didint know that he was the manager. nice person and so courtiers. great food, helpful staff. place to be in nuwaraeliya. would visit again

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Manager_Grandhotel, Manager at The Grand Hotel, responded to this review

Dear Guest, We are delighted to hear that your stay with us was an enjoyable one and we thank you for taking the time to review us. We at the grand are constantly thinking of ways of making your experience a most enjoyable one. This July we have introduced a Specialty Coffee and Flambe dessert promotion at our famed tea... More

Chennai (Madras), India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

As you enter the hotel I am sure it'll give u a very British feel-high ceiling, wooden flooring, big rooms, huge walk throughs. It is a very big property with descent room service. But what I felt was the rooms need a bit of renovation especially the bathroom doors, they lock easily but when your done and want to get... More

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Manager_Grandhotel, Manager at The Grand Hotel, responded to this review

Dear Guest, We are extremely happy to learn that you were able to enjoy your stay with us and we thank you for taking the time to review us. We certainly hope to make some improvements to the rooms as suggested by you. This July we have introduced a Specialty Coffee and Flambe dessert promotion at our famed tea lounge,... More

Sydney, Australia
Top Contributor
61 reviews 61 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 1 week ago

My review is of the restaurant dining and not the hotel as we stayed elsewhere in town. As you arrive you are greeted by a lovely set of laid out front gardens in an imposing position. They interior really is a step back in history. Lovely wood paneling, period lighting, and antique decor. You could wander around and take in... More

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Manager_Grandhotel, Manager at The Grand Hotel, responded to this review

Dear Guest, We thank you for your comments, specially about our Garden and the interiors. At the same time, please be assured that we will take special note of your comments on our High Tea and make the necessary corrections. We at the grand are constantly thinking of ways of making your experience a most enjoyable one. This July we... More

Travelers are raving about these Nuwara Eliya hotels

Welling, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The fourth hotel on our tour of Sri Lanka. A grand colonial style hotel set in beautiful well laid out gardens. The rooms, although a bit dated (to be expected I suppose) were well appointed and clean. The room overlooked the gardens to the side of the hotel. Again, as with all our hotels, the food was excellent with good... More

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Manager_Grandhotel, Manager at The Grand Hotel, responded to this review

Dear Guest, Our heartfelt thanks for your kind worlds. We are extremely happy to learn that you were able to enjoy your stay with us. We at the grand are constantly thinking of ways of making your experience a most enjoyable one. This July we have introduced a Specialty Coffee and Flambe dessert promotion at our famed tea lounge, to... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a real old world character hotel, recalling the days of the British Empire. The rooms are not large, however, they retain the charm of the period (nineteenth century). The grounds are beautiful and well maintained. Food was excellent - a buffet with a huge choice of dishes. Service was also fast and efficient. However, the downsides were no... More

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Manager_Grandhotel, Manager at The Grand Hotel, responded to this review

Dear Guest, Thank you for your review. We are happy to learn that you were able to enjoy most part of your stay with us. Please be assured that we will take in to account your comments on the improvements when we do our room improvement program. This July we have introduced a Specialty Coffee and Flambe dessert promotion at... More

melbourne
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful old colonial hotel and by far the nicest of our trip. The buffet breakfast and dinner was fabulous and variety was amazing. We loved the band during and after dinner and we could have sat there singing along to the old classics all night. The Flowers onthe bed were a nice touch. The grounds are well... More

Was this review helpful? Yes
Manager_Grandhotel, Manager at The Grand Hotel, responded to this review

Dear Guest, We are thrilled to learn that you were able to enjoy your stay with us and that you rate us as the best on tour. We thank you for taking the time to review us. This July we have introduced a Specialty Coffee and Flambe dessert promotion at our famed tea lounge, to add to the High Tea... More

Male
1 review
3 of 5 stars Reviewed 2 weeks ago

u can enjoy the city but the hotel is not 5*. staffs are friendly and try to give the best service they can give.the location of the hotel is very good. weather is nice and refresing. we were able to hangout with locals and they were very friendly

Was this review helpful? Yes
Manager_Grandhotel, Manager at The Grand Hotel, responded to this review

Dear Guest, We are happy to learn that you were able to enjoy most part of your stay with us and we thank you for taking the time to review us. The Grand is a 4 star hotel. aspiring to be a 5 star in the near future, which makes your observations very important to us. This July we have... More

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Additional Information about The Grand Hotel

Address: Grand Hotel Road, Nuwara Eliya, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Grand Hotel 3.5*
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Also Known As:
Grand Hotel Nuwara Eliya

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
163

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