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The Grand Hotel

Grand Hotel Road, Nuwara Eliya 22200, Sri Lanka
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1,148 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed today NEW

Great colonial style heritage Hotel. Super friendly hospitality from staff going out of their way. Enjoyed the 3 night stay immensely. Plenty of restaurants to and bars in the hotel to enjoy. Barnes Hall buffet breakfast and dinner (live band) was awesome! Thanks heaps for dropping us off at the train station Duminda (F&B Manager) on your break!

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Abu Dhabi, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

A gorgeous British Colonial Hotel surrounded by wonderful gardens. We were in a standard double room that badly needed an upgrading.It had no bar fridge and the carpet was very stained.The hotel did offer to move us to another room however.Both the dinner and breakfast buffet were excellent with plenty of variety.It has a good gym with a very helpful... More 

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Copenhagen
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Hotel is elegant, both exterior and interior. There are many restaurants to choose for food, and the food were delicious. The Bar is also very cozy and we enjoyed our drinks! But we didnt enjoy our dinner at all though the food seems delicious in all the restaurant. The only problem, rather the negative point was at the International... More 

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Edinburgh, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I have been given a overpriced (wrong) bill in the caffe. When I have pointed it to a stuff member he was very rude to me. I will not recommend to avoid this place as it is just many making place and does not have a good service.

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Copenhagen, Denmark
Level Contributor
113 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We went here for high tea along with many others. Of season, we had to wait 1½ hours to get seated and two families came before us eventhough arriving later. The tea was ok, but the food was not all that good. It seems the thing to do in Nuwara Eliya, so we would probably redo it if we could... More 

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed over at this hotel as part of a tour of the island. We were totally delighted with the history of this hotel and this is what really made our trip. The hotel is like something out of a film set. The rooms were very nice and the food in the buffet restaurant was great with... More 

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Mumbai
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very pretty property in the center of town. It's slightly rundown and certainly overpriced, but would recommend it for a 1-2 day stay. The spa is disastrous! Avoid at any cost. Dingy rooms with incompetent therapists.

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Belarus
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

So we just came back from our great vacation! we enjoyed every day and moment there! All the hotel is so clean and in general grean and nice!! In the restaurant good variety if food!! Waiters serve vert fast!!! We have no point actually to complaine in that hotel!!! Hope gonna back soon!!!

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Bromley, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The quintessential English High Tea served Sri Lankan style at the Grand is very very good with a nice Sri Lankan twist accompanied by high quality Ceylon tea. For LKR 750 per head ( £3.75) one really cannot go wrong. A fantastic selection of canapés, a slice of sushi, Sri Lankan pastries and a few delicious cakes with as much... More 

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Singapore
2 reviews
4 of 5 stars Reviewed 1 week ago

We visited the Magnolia restaurant and received excellent service from the very start. The waiters were very polite and extremely helpful. We must say that the manager went out of his way to ensure that we had a pleasant time. Kudos to all of you.

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Hotel Review Summarization

What travelers say

  • Sri Lanka(14)
  • Very good(5)
  • Dining room(5)
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