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All 19 Nuwara Eliya hotels

Heritance Tea Factory

4.0 of 5 Hotel   |   Kandapola, Nuwara Eliya, Sri Lanka
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Heritance Tea Factory
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85%
Ranked #1 of 19 hotels in Nuwara Eliya
A recent review
5 of 5 stars reviewed yesterday
Marlin L
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1,126 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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English first
Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

This hotel is quite old worldy whilst offering modern amenities. The rooms are quite small compared to all other hotels we stayed in in Sri Lanka. The bathroom was old and tired. We dined in the train carriage which was a lovely and expensive experience, however my daughter and I came down with extreme gastric illness requiring medical assistance the... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is by far the best hotel I have ever experienced and I'm glad I picked them for our honeymoon. The road to the hotel from Nuwara Eliya is not in great shape but I'd take the trip anytime to be back at Tea Factory. Great atmosphere, breathtaking views, delicious food, comfortable spacious rooms, friendly staff with truely exceptional service,... More

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Wallingford, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We very much enjoyed our honeymoon stay here. Very picturesque setting and a great job of turning the factory into a hotel without removing character. Because it is an original building the noise transmission between rooms is present, so take earplugs if you are sensitive. Food was good, but could have done with a few more options with authentic levels... More

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Exeter, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We spent one night at the Heritage Tea Factory following a very long (4 hour) train ride from Kandy and another one hour drive from the train station due to the horrendous condition of the road. We arrived at around 6pm and were warmly greeted by staff. Apparently it is tradition for guests to receive a mouthful of rock salt,... More

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A unique set up with a lot of history but expensive. I had a Bali massage that cost $80 after all the add on costs. It was advertised as $45. It's difficult to get to and quite a distance from the town. The room was comfortable with a nice view. You can take walks along nearby tracks but we got... More

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Aberdeen, United Kingdom
Top Contributor
52 reviews 52 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for a few nights recently on the 4th floor with butler service as that's all they had left. (Didn't really know what to do with a butler to be honest though!) A VERY warm welcome with tea etc.... Canapes were included every evening before dinner along with ice (For a mini bar G&T) and on the final evening, we... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The views from this hotel are breathtaking, as is the design of the hotel itself. Clean rooms and good food. Our waiter was brilliant! The tea picking was an experience and we had good fun. A few days was the perfect length to stay.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Though Heritance Tea Factory is a little out of the way, the stay was a wonderful experience. The hotel is built on an old tea factory site; and the décor is consistent with a tea factory. But what's incredible is its décor, the rooms, the view outside and the yummy food being served in the hotel. there is a gym,... More

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Colombo, Sri Lanka
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my 2nd visit to the Tea Factory within a span of 2 years. And this time, it was the 3rd out of 4 Aitken Spence Hotels that I chose for my Honeymoon Tour with my wife. It was truly a memorable experience for my wife and I also enjoyed it very much. The uniqueness of the location is... More

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Edinburgh, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 2 nights here on our recent tour of Sri Lanka. It's a long drive up a very twisty road with some breathtaking scenery. It was extremely windy all of the time we were there. Our room was on the top floor which felt like it was swaying in the high winds! We requested a lower room which was... More

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Additional Information about Heritance Tea Factory

Address: Kandapola, Nuwara Eliya, Sri Lanka
Phone Number:
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Heritance Tea Factory 4*
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Also Known As:
Heritance Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Tea Factory Hotel Nuwara Eliya

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites
Hotel Class
Number of rooms
57

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