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Heritance Tea Factory

Travelers' Choice award winner
Hotel website
Kandapola, Nuwara Eliya, Sri Lanka
Special Price
15% off room rate
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Heritance Tea Factory
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Heritance Tea Factory
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1,543 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

A hotel difficult to review. The alteration of a tin tea factory building into a smart modern hotel is excellently done. The clever and interesting inclusion of machinery, pumps and historic displays adds interest and value to a visit. Our room was comfortable and had views in three directions across the valley. So it was quite good really and well... More 

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Matara, Sri Lanka
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed in Nuwara Eliya for one nights among hundreds of hotels we choosed Tea Factory due to its uniqueness , firstly should say about the hotel welcome, it was a great traditional one never feel before. Basically can say every thing was perfect, ( room, service, food and view..etc.) I highlight a person I think he is the restaurant... More 

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Danehill
Contributor
17 reviews 17 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for one night as part of a trip across Sri lanka. It's a long way from Nuwara Eliya around 30 mins drive on a very bumpy track through tea plantations. It feels a lng way from anywhere. We got upgraded to an executive room which was lovely it had views over the plantations, including from the bath,... More 

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Newcastle upon Tyne, United Kingdom
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Known also as the hotel in the clouds this is a definite must to stay whilst in Nuwara Eliya area, its a few miles from the town and up a very steep, twisty and single track road. As you approach it looks like all any tea factory, entering they have retained everything from its past, it closed many years ago... More 

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Colombo, Sri Lanka
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We went there for a weekend getaway and Heritance tea factory is the most nicely placed spot to be away from the frequent hustle and bustle of the city.. you just want to go there to rest your mind and body. Hotel concept is that ,they have rebuilt the 4 storied tea factory into a theme hotel with modern amenities,... More 

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Singapore, Singapore
Contributor
13 reviews 13 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in Nuwara eliya for 2 nights at the heritance tea factory as a part of our Sri Lanka trip. The entire surroundings was exceptionally scenic. The hotel is in the midst of tea gardens. The staff are very efficient and they guide you very well. The check in process was very smooth and fast. The spice tea as... More 

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Ascot
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Its so picturesque and quirky! We received a very warm welcome on arrival here and were immediately made to feel welcome. Our room was lovely and comfortable. We enjoyed dinner on the train which was a little bit of fun! My husband had the Australian fillet steak which was incredibly tender, I had the lamb and wished I picked the... More 

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Yohan A, Assistant Manager - Online Reputation at Heritance Tea Factory, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Tea Factory as your preferred accommodation partner for a relaxing holiday experience and for the time devoted in posting a valuable feedback on Trip Advisor. Thank you for your positive endorsement of the overall facilities and the services that the hotel had to offer during your stay with... More 

Stockholm, Sweden
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Superb hotel with a really interesting concept. The old tea factory has been rebuilt into a hotel and much of the feeling of a factory is left, but with a luxurious touch. The hotel is located high up in the tea landscape and is surrounded by tea plantations. The view is amazing. It does get cold up here so make... More 

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Yohan A, Assistant Manager - Online Reputation at Heritance Tea Factory, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Tea Factory as your preferred accommodation partner for a relaxing holiday experience and for the time devoted in posting a valuable feedback on Trip Advisor. Thank you for your positive endorsement of the overall facilities and the services that the hotel had to offer during your stay with... More 

Tullamore
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Was on an organized itinerary and this was the last stop before heading to the Maldives. On arrival, received a very warm welcome from reception staff after several hours driving. Was shown to my room on the first floor which was fine - good sized bed and bathroom. In the room there was an interesting coffee table book on the... More 

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Yohan A, Assistant Manager - Online Reputation at Heritance Tea Factory, responded to this review

Dear Valued Guest, Thank you for selecting Heritance Tea Factory as your accommodating partner in the hill country of Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed much obliged to note of your overall positive endorsement you have granted on the facilities and the services the hotel had to offer... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We appreciated the concept of the hotel, including its location and the aspects of its tea factory history that are included in its design. The smallish rooms are acceptable because of this. We were pleased to have one of the few rooms with a balcony. However, access to the shower over the bath is problematic for senior travellers. Service was... More 

Was this review helpful? Yes
Yohan A, Assistant Manager - Online Reputation at Heritance Tea Factory, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Tea Factory as your preferred accommodation partner for a relaxing holiday experience and for the time devoted in posting a valuable feedback on Trip Advisor. Thank you for your positive endorsement of the overall facilities and the services that the hotel had to offer during your stay with... More 

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