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Heritance Tea Factory

Travelers' Choice award winner
Hotel website
Kandapola, Nuwara Eliya, Sri Lanka
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1 room 1 guest
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Heritance Tea Factory
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1,665 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (369)
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Staines, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is a must if you visit Sri Lanka. The journey to the hotel is long but there is lots to see on route. From beginning to end this is an amazing experience. Nothing is too much trouble and the attention to detail is perfect. Yes the rooms seem small compared to other Sri Lankan hotels, but everything else... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

An amazing stay in one of the most unusual hotels we have ever stayed in. Totally recommend the tea picking experience and yiu get to take some of the tea you picked home the next day The food buffet was amazing and the service outstanding. Recommend buying the local organic tea made there.

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Galle, Sri Lanka
Level Contributor
13 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

A truly unique hotel. Beautifully preserved tea factory, sympathetically converted into a luxury hotel with a real difference. The staff and service were impeccable. Dressing for dinner made it feel special. Pre dinner cocktails are a must. I wish we'd booked to stay there for two nights. Note that the drive from there to Galle is very long. Take the... More 

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Cardiff, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were really looking forward to our stay at this hotel as part of our tour of Sri Lanka but found ourselves a little disappointed by our stay. There are many positives of the hotel.....The history of the hotel and the information they provide makes for a unique, interesting and enjoyable stay. The decoration adds to the 'theme' of the... More 

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Llanymynech, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Whilst this is a good way from Nuwara Eliya - no nipping in to town from here. It is in a stunning location very high up in the tea plantations, views were outstanding. There is a close relation with the nearby village where a lot of staff live and sources a whole host of super fresh vegetables and other produce.... More 

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Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a fabulous hotel that uses its history as its charm. The setting is fantastic, set up high in the tea district, the weather certainly does feel like England! Service was great at the hotel with the food being good. They had a fantastic man entertaining dinner guests on guitar. The room was ok but could be bigger /... More 

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kolkata
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Heritance Tea Factory is by far the best hotel in Nuwara Eliya if anyone wants to stay a little away from the crowd. The ambience is very nice. The original old tea factory machineries are used as decoration. This hotel is on a tea plantation with a lovely view. Food and overall experience is very good.

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Leicestershire, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

On arrival got the best tea we had tried in Sri Lanka. The room was little smaller then expected, but still with breathtaking views and very comfortable. The food served in the buffet was outstanding with a wide choice of good quality food. The food served in the train carriage was fantastic really unexpected and so worth the money. The... More 

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dunedin
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Set on a hill surrounded by tea plants, from the moment you set foot in the hotel - and are offered traditional snacks and tea, you can tell this is a special place. I especially loved the mini tea factory, the friendly gardeners, still working machinery in the lobby, and the pillow menu (you can order different types of pillows!).

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Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago via mobile

A two night stay was delightful. Rooms , service and staff are fantastic. The hotel is quiet a distance away from town but there are activities to do here. Highly recommended. Watch out the meal sizes are large.

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Hotel Review Summarization

What travelers say

  • Sri Lanka(25)
  • Railway carriage(4)
  • Very good(4)
  • Nature walk(3)
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