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15 Park Rd, Nuwara Eliya, Sri Lanka
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Victoria Inn
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Ranked #85 of 113 Nuwara Eliya B&B and Inns
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27 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I booked this "hotel" through Agoda and one of the conditions was that there be an onsuite. When checking into the hotel, the bathroom was in the open, to be shared by everyone, including the reception area. The room stank as if there was a sewer running through the room. The room was located on the ground floor and had... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Should not called a hotel at all. Incompetent hotel manager didn't give us any towels or toilet paper. Food was okay but not beeing worth waiting over 1 1/2 hours for a soup. They also try to make different prices to guests or forget their bookings to give the rooms to other people.

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Travelers are raving about these Nuwara Eliya hotels

2 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 5, 2014 via mobile

The so called hotel is not worth going to. We had a cold room without towels or toillet paper. The windows in the bathroom couldn't be closed and we had moskitos and different animals in our room. The staff is really slow and it took them 1 1/2 hours to make a soup!

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 11, 2014

We only chose this place because it was the cheapest we could find. But it certainly didn't live up to similar guest houses of the same price range in Sri Lanka. The room was depressing and is in dire need of a complete refit. There's mould around the window, the mattress looks like it has just been pulled out of... More

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Perth, Australia
Top Contributor
174 reviews 174 reviews
62 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed May 9, 2014

Nice place to stay in Nuwara Eliya, the manager went out of his way to help us when the internet stopped working. The rooms are clean, though there are quite a few mosquitos so bring your repellant as there are no mosquito nets. The one gripe we had when staying here was the manager interfered with our organisation of a... More

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Toronto, Canada
1 review
4 of 5 stars Reviewed March 22, 2014

This place needs to taken in the context of its price. It likely one of the cheapest hotels to stay at in Nuwara Eliya, so you have to accept that there will be some compromises. That being said you get free WiFi, hot water and a great friendly staff if you stay here. Neal was amazing. I didn't want to... More

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A TripAdvisor Member
2 of 5 stars Reviewed March 12, 2014

The Victoria inn is well located in Nuwara Eliya, unfortunately that is the only good thing that I can state about the place. The hotel is run down and need of modernization. The staff are well meaning but totally incompetent, simple things like ordering a beer took 40 minutes and when they delivered the beer it was warm. The staff... More

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Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 12, 2014

We just spent 2 nights at Victoria Inn. Location is good right in front victoria park. However, hotel desperately needs a soft renovation even to Sri Lankan standards. Compared to other hotels we have stayed definitely not clean enough. We stayed there because Single Tree was fully booked. We booked directly 4x4 through Single Tree and they made sure we... More

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Bangalore, India
Top Contributor
53 reviews 53 reviews
18 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 19, 2013

We planned for 1 night at Victoria Inn initially. But once we reached here, the staff courteousness made us extend our stay for 1 more night. We were charged 3000 SLR without breakfast, compared much less to the surrounding hotels. Do not expect too much from this hotel at this rate at Nuwara Eliya you will hardly find any other... More

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Antwerp, Belgium
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed November 11, 2013

The best thing about the Victoria Inn is its proximity to town. The place has great potential but our room was not clean, damp (I understand a mountain climate is always a bit more humid but when the bathroom door is rotting away) and the owner was far from friendly. Glad to be leaving.

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Additional Information about Victoria Inn

Address: 15 Park Rd, Nuwara Eliya, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Agoda so you can book your Victoria Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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