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The Rock Hotel

60 Unique View Road, Nuwara Eliya 22200, Sri Lanka
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1 room 1 guest
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The Rock Hotel
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106 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Polonnaruwa, Sri Lanka
1 review
5 of 5 stars Reviewed yesterday NEW

We spent two nights in the hotel & cannot praise the hotel and its staff highly enough. We had a large comfortable room with all the facilities one would expect in a boutique hotel. The hotel is situated on a hillside about ten minutes from the center of town, or a short tuk tuk ride away. If you are self-driving,... More 

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Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed there with the family for 2 nights. Good bedding and comfortable rooms. Food was average but they were flexible with the timings and options. Example one night we didn't want dinner and only requested fruit. They served it nicely with good portions for all of us. Breakfast could've been better. They served eggs but we had to wait for... More 

Was this review helpful? Yes
SachiniR123, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, Thank you very much for your recent stay & taking time to review us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about breakfast & tea that need our attention. It is a pleasure to announce that we will be introducing new breakfast menus... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights in June. I've stayed here a couple times before as well. We always enjoy coming back. The experience is always pleasant. The staff is friendly, polite, and helpful. The room was clean with nice decorations and a scenic view. We had all the amenities that we needed. The food was delicious. You can hike... More 

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SachiniR123, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, Thanks for your kinds words and the time you took to share your feedback with us. It is great to hear, that you enjoyed your stay at Rock. Rest assured, we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

A beautiful hotel with helpful staffs and great amenities ! We had a lovely time during our stay at the THE ROCK HOTEL from 6-7 June 2015. This is the best budget hotel we stayed during our holiday in Sri Lanka , but it has more the feeling of a home stay.We paid a reasonable amount a night including breakfast...This... More 

Was this review helpful? Yes
SachiniR123, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Happy Guest, Thank you for giving us a perfect rating and recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you're traveling to our area again soon, don't hesitate to call us. Do checkout our Facebook page for promos that you might be... More 

Colombo, Sri Lanka
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

This is my third time returning to the hotel...and this time it was me,hubby and our 2 year old daughter... and as always its been well worth the money spent.. the location is up a mountain kinda thing but we enjoyed the location as it was easy accessible to all the places we wanted to go to... The staff are... More 

Was this review helpful? Yes
SachiniR123, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience with your fellow TripAdvisor users. It is wonderful to read that you enjoyed your recent stay with us here at The Rock Hotel. I am very glad you found the facilities to your liking. Thank you for your kind words regarding our friendly staff, I will be sure... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

We stayed here for 3 nights in January. Hotel itself has a very friendly look and the staff was very helpful. Room we got was clean and the modern look really impressed us. Food was fabulous. surrounding was very calm and quiet. This is an excellent place to stay for your budget. Highly recommended.

Was this review helpful? Yes
SachiniR123, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, We are glad to hear that you had a comfortable stay at our hotel and that you were fully satisfied with our services. It is very encouraging for me and my team to receive positive feedback like yours. Many thanks for your nice review & we will definitely improve on areas you have mentioned. Rest assured that your... More 

New Delhi, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 23, 2015

Thank you Rock for an amazing time.this was my second time here and I had a even better experience. Home away from home! Great staff.. Nice rooms..This time I also used their taxi services .. I would recommend this place to anyone! I'll be back soon!

Was this review helpful? Yes
SachiniR123, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Nuwara Eliya & taking your time to review us. We look forward to the opportunity to welcoming you back to Rock in the... More 

Siena, Italy
1 review
5 of 5 stars Reviewed July 23, 2015

Just set back from the main road The Rock is an amazing hotel which is beautifully located in mountain. Good views, excellent and friendly staff, delicious food and comfy room features definitely make your stay more relaxed and memorable. Just do not hesitate to experience this boutique resort at least one time ! Highly recommend for anyone who is looking... More 

Was this review helpful? Yes
SachiniR123, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel over the holiday. We are happy to know that you were satisfied with the services and facilities offered Your feedback is greatly appreciated. We look forward to seeing you again next year... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2015

We stay 5 nights at The rock hotel Nuwara Eliya, small place but that was five star quality rooms with great service, very clean room, friendly staff, great lovely location. My friend was happy about the hotel very much. its cold the day we arrived to hotel but she was enjoined to visit the place and we hope to visit... More 

Was this review helpful? Yes
SachiniR123, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, “ Thank You” very much for taking your time to make a review. We were delighted to read your review and very pleased to note that your experience with us was great. We thank you for the opportunity given to us to serve you and would love to welcome you back to Rock Hotel in the near future.... More 

Moscow, Moscow City, Russia
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 24, 2015

We stayed for only one night. Great location with great tea fields view. Staff is very warm and friendly. We tried the restaurant as well, fast service and delicious food. the only negative comment that i can make is our room was a little bit cold which is why we used our blankets.

Was this review helpful? Yes 2
SachiniR123, Sales & Marketing Manager at The Rock Hotel, responded to this review

Dear Guest, We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Nuwara Eliya & taking your time to review us. We have taken necessary steps to avoid guests feel uneasy at night by the... More 

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