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Royal Hills Nuwara Eliya

109, Upper Lake Road | Nesby Road, Nuwara Eliya 052, Sri Lanka (Formerly Hotel Anish Park)
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Royal Hills Nuwara Eliya
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20 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kandy, Sri Lanka
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel in a week end. Nice room with a comfortable bed, clean bathroom and a balcony with a nice view of the mountains. The food was excellent, specially the Indian food. 2 thumbs up for the food. The staff is very helpful. All in all, a pleasant experience and most definitely looking forward to our next... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

We were here from 1 - 3 April 2015 and the staff and management were warm. Breakfast and dinner was good with a wide variety of fruits as well; we had lunch on our excursion. The trip to Piduruthalagala which they helped organize was a memorable one. An additional floor is under construction which should be even nicer with wooden... More 

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INDIA
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 4, 2015

Stayed for 5 nights, had good service, food , and cleness overall it was nice stay with beautiful location.The room service was excellent The location to the lake view balcony was awesome.The staff were good

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

Rooms,Foods and things good. Little bit far away from the town. But good place to stay.. Friendly staff and nice environment....... Bathrooms and rooms are clean. Good place. Recommended place to stay.

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Dublin, Ireland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 6, 2015

The hotel is under construction so I'm not sure why it was even open. Perhaps when it is ready it will have improved but while we were there we were very disappointed. Staff were friendly, mostly, and tried to help and the bed was comfortable. However, the shower had only cold water and so we had to go to other... More 

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Ruwan D, Guest Relations Manager at Royal Hills Nuwara Eliya, responded to this review

Dear Valued Guest, Thank you for the feedback! Feed back helps us improve service standards and help serve the next customer better. Regarding your feedback, please note that the hotel is under new ownership and new management and renamed and re-branded as Royal Hills. We do apologize for any inconvenience caused during the transit stages. We hereby confirm that there... More 

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Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 22, 2015

You have to crawl, before you can walk... We were two couples, staying two nights. For the money, a nice deal, but instead of renovate and modernize their existing bathrooms, this property has chosen to expand, adding new rooms, and upgrading their lobby allowing the current guests to suffer during this noisy and dusty renovations. Service great, and staff helpful.... More 

Was this review helpful? Yes 1
Ruwan D, Guest Relations Manager at Royal Hills Nuwara Eliya, responded to this review

Dear Valued Guest, Thank you for the feedback! Feed back helps us improve service standards and help serve the next customer better. Regarding your feedback, please note that the hotel is under new ownership and new management and it has been renamed and re-branded as Royal Hills. We are pleased to inform you that the property has been fully refurbished... More 

Yekaterinburg, Russia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 16, 2015

We came to the hotel in the dark, cold and incredibly rainy evening. Our driver had been searching for this hotel may be hour or so, asking for locals about the hotel, nobody knew where is it, finally we got there, it's not easy to find. We entered the hall with our luggage. Several staff members were there but no... More 

Was this review helpful? Yes 1
Gampaha, Sri Lanka
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 4, 2014

We spend there one night.The room and the Bathroom was good.And also the room was comfortable.The view was nice.At the night view was perfect.The room had two balcony it own.The staff also were friendly.

Was this review helpful? Yes 1
Gampaha, Sri Lanka
1 review
3 of 5 stars Reviewed February 27, 2014

We stayed here one night.The room was good.The bathroom also good.We had a Tv,sofa,Extra single bed.But there wasn't washing item such as soap.They told they have wifi facility.They connected it.But It didn't worked.

Was this review helpful? Yes 1
Colombo, Sri Lanka
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed January 17, 2014

I spent a night there with my family and fortunately it was just one night! The room was a little musty and we asked for a air freshener. After asking for so many times they finally gave us cleaning spray, not a air freshener! We had to spray it by ourselves. There was no water bottles in the room and... More 

Was this review helpful? Yes 1
Ruwan D, Guest Relations Manager at Royal Hills Nuwara Eliya, responded to this review

Dear Valued Guest, Thank you for your feedback! Feed back helpss improve our service standards and help serve our next customers better. Regarding your feedback, please note that the hotel is under new ownership and new management since August 2014. The hotel is renamed and re-branded as Royal Hills. Therefore we can not accept your above comments. We are pleased... More 

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