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All 34 Palembang hotels

Novotel Palembang

4.0 of 5 Hotel   |   Jalan R Sukamto No. 8A, Palembang 30127, Indonesia
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Novotel Palembang

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Ranked #1 of 34 hotels in Palembang
A recent review
5 of 5 stars reviewed 2 days ago
134Gunawan Jakarta, Indonesia
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113 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • English first
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English first
Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 2 days ago NEW

The lobby looks very nice, especially the wallpaper at the reception, It's songket, really touch the tradition. I feel really in Palembang. Service is very good. the only disturbing is the noise of the contruction during the day... overall it's very good. keep it up.

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I booked 4 rooms for 2 nights. The hotel is reasonably well decorated and the bedroom is spacious with a balcony. However, There is no bellboy to help take the luggages and on the first night I can't get much sleep because of the noise coming from the nite club. I can also hear the noise of the trolleys or... More

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Singapore, Singapore
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall I would rate the hotel & its facilities as excellent. However, the 1st day as soon as my wife & I entered the room, someone from the hotel called to ask me to pay the room charges, which I had definitely paid online when I made the booking! Having heard my argument, it was quiet.... But the horror haunted... More

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Vernon, Canada
1 review
5 of 5 stars Reviewed March 9, 2014

Novotel - Palembang is a GEM in the city of Palembang, Indonesia. Initially, we planned to stay for one week and look for an apartment in the city. BUT, we like it so much that we decided to become "long-stay" residents. Our one bedroom apartment fits our needs perfectly. Beautiful landscaping with swimming pool and full gym for our daily... More

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Jakarta, Indonesia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 4, 2014

stayed from March 3 - 7, 2014. arrived at hotel at 9.30 PM, process at registration was fast. I asked for morning call at 6.15 AM, but that was not happening......how come ????? Lucky I wake up early and not late for anything. The hotel was resort type but with most quest arr businessmen. Quality of furniture wa rough, shoul... More

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1 review
5 of 5 stars Reviewed February 20, 2014

It is quite nice experience when I stay with Novotel Palembang, the garden is so amazing with all green, quite good to have a jogging around at night and in early morning. what my favorate is the pool with crystally clear water. Furthermore, the staffs are quite friends and helpful, esp the front office mgr_Ms Ria. i love staying there.

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Jakarta, Indonesia
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 7, 2014

30 Dec 2013 I booked my room via Phone to Booking Officer (Rara), and I asked specific room (Deluxe, Pool View, Second Floor, away from nightclub) and she said okay, done. When I arrived at the hotel at 3rd of January 2014, 18.30pm, the receptionist said that Deluxe Room is Fully Booked, so they upgraded our room to Junior Suite... More

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Jakarta, Indonesia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 21, 2013

bad frontdesk service. there is no extra bed option, the toilet blocked and all the water comes out from the toilet when we flushed because it was blocked. and the housekeeping cleaned it with the bath towell the room is just average

Review collected in partnership with Accorhotels.com

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Paris, France
1 review
5 of 5 stars Reviewed November 20, 2013

I stayed at Novotel Palembang from September to November 2013. Great location with shopping mall next door. A very nice and peaceful swimming pool in a beautiful court garden. The rooms are more than comfortable, clean and well equipped, but nothing is more comfortable than a friendly staff, who is helpfully supporting at all times and turns a hotel into... More

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Additional Information about Novotel Palembang

Also Known As:
Novotel Palembang Hotel
Novotel Palembang Hotel Palembang
Palembang Novotel
Address: Jalan R Sukamto No. 8A, Palembang 30127, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 34 hotels in Palembang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Palembang 4*
Official Description (provided by the hotel):
The Novotel Palembang hotel is conveniently located in the centre of Palembang. A 4 star hotel catering to corporate and leisure guests alike, this is the ideal location for your next business trip or holiday. Equipped with advanced business facilities,we offer meeting rooms catering for up to 1500 people. Our 194 rooms are in modern, stylish buildings, and we also offer two restaurants and four bars for the convenience of our guests. Our pool and fitness centre offer both relaxation and recreation. ... more   less 
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