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The Arista Hotel Palembang

4.5 of 5 Jalan Kapten Ahmad Rivai | Komplek Taman Mandiri, Palembang 30129, Indonesia
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The Arista Hotel Palembang
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The Arista Hotel Palembang
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59 reviews from our community

Traveler rating
    12
    39
    7
    1
    0
See reviews for
8
4
4
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (14)
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    (22)
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    (13)
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Raja Ampat, Indonesia
2 reviews
2 of 5 stars via mobile

Actually this is quite a nice hotel. Staff at reception was quite friendly but check-in was slow. Rooms was quite clean and spacious. Bathroom was a bit deterioted. The breakfast had quite a range of food, a big plus for the hotel. Service however, need a lot of improvement. There were staffs just chit chat on the restaurant floor doing... More 

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MARIO A, EXECUTIVE ASSISTANT MANAGER at The Arista Hotel Palembang, responded to this review

Dear Mr. Jerome, Warmest greeting from The Arista Hotel Palembang We would like to thank you for staying with us during your visit to Palembang and also we would like to appologize about your inconvenience with our staff/waitress at coffeeshop. We've took action to all service staff and we hope that you will still stay with The Arista Hotel Palembang... More 

Jakarta
Top Contributor
67 reviews 67 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 24, 2015

There's a famous Chinese Food restaurant "Golden" but was closed during our visit due to a wedding they're catering. Maybe next visit. Amenities is good, room is updated and breakfast has a wide range of choices. Not much quality just varieties. Wifi is a hassle though, not only it is slow, it is free for 1 or up to 2... More 

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Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed December 7, 2014

I had an Brand activities in Palembang, and looking an hotel and restaurant that can be fit the the event which is something in the middle of city and the only answer is The Arista Hotel, stays perfectly what we looking into, just nesting perfectly in the middle of the city. Neighborhood with malls and parks surround it.

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Jakarta, Indonesia
Top Contributor
86 reviews 86 reviews
46 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed November 11, 2014

Great location, central near the new shopping mall, Icon. Friendly staff, comfortable beds. I ate in the western restaurant and the food was just ok. Rooms are best described as "standard" You could be in any average hotel anywhere in the world. Not a lot of choice in Palembang, probably one of the best in the I understand. Breakfast was... More 

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Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 22, 2014

I stayed for 5 nights on business trip. You can ask for corporate rate at lower price if you are on business trip. Standard facilities like fitness club, pool, free wifi, coffee shop & restaurant. I wrote a review of its restaurant called 1000 Rasa (Thousand Flavours) in Tripadvisor. The hotel located next to a new mall, Palembang Icon and... More 

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Jakarta
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

Having business trip to palembang? This is the hotel of your choice, minutes away to fancy icon palembang mall dan palembang square. Lots of hawker food around it and the most of all a cozy, relaxing and very clean room for you, so you will be fresh out at your activity.and of course, great breakfast culinary choice at the hotel,... More 

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Singapore, Singapore
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 24, 2014

Stayed in Arista Hotel for a 3D2N business trip back in June 2014 and had a pleasant experience. When I was about to check-in, my room wasn't ready for me so the lady at the front-desk kindly asked me to wait at the lobby. Some other staff came and gave me the welcome drink and made sure I feel comfortable... More 

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Depok
Contributor
15 reviews 15 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 21, 2014

We stayed here for one night around easter. Everything was great. Room is clean and staffs are very friendly. There was hard rain on the night we supposed to dine out, and we can see from the room that the roads are flooded, so we ended up ordering a very nice dinner at room. The next morning we tried a... More 

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Jakarta, Jakarta Raya, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 14, 2014 via mobile

Hotel was clean, staff also very helpfull.. The safest Hotel i ever stay in Palembang,.. The Food also Great too.. Try the Local Delicasies, will blow your mind.. :D The downpoint of this hotel is the pool isn't very attractive to me.. They got desk and chair but arranged them poorly.. I guess they focusing on their Restaurant Outlet in... More 

Was this review helpful? Yes 3
Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 20, 2014

I stayed in the hotel in August 2013 for 2 nights, and that was my first trip to Palembang. Very friendly bellboy and staffs also the security. Nice, comfortable and clean room and bathroom, love it! The breakfast is also delicious, they served Palembang traditional's food such as mie celor and pempek. The trip was for my friend's wedding at... More 

Was this review helpful? Yes 3
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Additional Information about The Arista Hotel Palembang

Address: Jalan Kapten Ahmad Rivai | Komplek Taman Mandiri, Palembang 30129, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Arista Hotel Palembang 4.5*
Number of rooms: 141
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