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Aston Palembang Hotel & Conference Centre

Jl. Basuki Rahmat No. 189, Palembang 30126, Indonesia
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Aston Palembang Hotel & Conference Centre
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Aston Palembang Hotel & Conference Centre
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131 reviews from our community

Traveler rating
    40
    56
    27
    5
    3
See reviews for
24
5
6
68
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (38)
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2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

[+] 1. Comfort and spacious room. 2. Various F&B on room service. 3. Strategic location. 4. Friendly and helpful staff. [-] 1. Never succeded connect to wifi during my 3D2N stay. 2. Room sound proof is in minimum level since I can hear traffic throughout my closed window.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Superheru, thank you for providing your time to share your experience during your stay at Aston Palembang, we notice that you have a problem with wifi connection, for your next visit I will make sure the Internet connection is running smoothly . Best Regards More 

Jakarta, Indonesia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 18, 2015

I've stayed at many Aston Hotels and unfortunately they not connected each other. The room good enough, staff helpful. Breakfast good but not so many choices of food. The taste is okay. The view from my room very bad, stair to water reservoir. For business traveller, this is hotel is one of the best choices in Palembang.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Charless2012, Thank you for your time to share and recommend us to all of your business clients, friends and all readers, in the next trip you are recommended to try our tempting Steamboat at NIkusuki Restaurant the Best Steam boat in town with affordable price.. More 

1 review
5 of 5 stars Reviewed April 8, 2015

Amazing staff, amazing facilities, world class! The staff was extremely helpful, i travel alot all over the world and this was definitely one of the best stays. And before i forget awesome food, the chef was around and available to request any specifics needed. A great experience!

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Mr Mustafa D, it was a great time to be with you at Aston Palembang last few days ago, thank you for your time for sharing your experience. please advise your Agenda to re visit Palembang and we do look forward to welcoming you back soon and enjoy our fabulous Steamboat at the restaurant ... Best Regards -Muhaimin More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2015

The hotel is nicely located, with a warm and friendly staff. Room is confortable and food are good. What should be improve, is allowing taxi to drop off/pick up in lobby without paying parking. Though its stated that free parking below 5min, still... any car (include taxi) should pay 5k.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Queentia T , thank you for your time to provide a review in this Media, we noticed that you like our Room and Food ...thank you very much ... about parking fee i will inform directly to the Parking company .. it should not pay until 5 minutes. in your next visit, i will make sure that this not... More 

1 review
5 of 5 stars Reviewed April 5, 2015

It was a wonderful time to be at this hotel, my company booked me here and love it. Great place and amazing breakfast. It is recommended place to stay. One day i will ask my colleagues to choose this hotel when they have a chance to palembang.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear tinyvilla, thank you for your time to share your experience during your visit and stay at Aston Palembang, I am happy to know that you like our service very much , do not forget to try our fabulous and tasty Steamboat when you have a chance on your next trip to Palembang. Best Regards More 

1 review
5 of 5 stars Reviewed April 5, 2015

This was my second time In Palembang. Honesty I really loved staying at Aston, the service and everything Wow they really know how to make you feel Like a king. Thanks to GM Pak Muhaimin and the owner Pak Santo. Keep up the amazingness! You all Should try empek-empek 💃💃💃

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Saleem D, Thank you for the time given to share your experience, we noticed that you like our service, we do hope that you will have a time someday in the future to visit us again in Palembang...Best Regards More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

Aston palembang is a good choice for staying wih your family. Had good services, and all the staff are nice. The swimming pool is unique, it's on 2nd floor so you can see the view outside the hotel while swimming. My family and I were having so much fun in this hotel. And the food are all nice. Most of... More 

Was this review helpful? Yes 1
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear azizah f, at first, thank you for sharing your experience, we do love to hear that you like and enjoy our hospitality.. we are always improving our best to make all the Guest happy. please feel free to let us know when the time has come for you to revisit Palembang...Best Regards More 

Jakarta, Indonesia
Contributor
18 reviews 18 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 28, 2015

Although the hotel is not located in the city center, but I love and would recommend this hotel. It takes around 15-20 minutes to the city center. The room is minimalist and modern with wooden floor. Although the room is not really big but it is very comfortable. The bathroom also convenient, well decorated equipped with high pressure shower. The... More 

Was this review helpful? Yes 1
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Pak dapriyohutomo , thank you for sharing your experience during your stay at Aston Palembang, we noticed that you like our hospitality and room facility, yes our Hotel is located not far a way from Town, it takes only 5 to 10 minutes to Down Town.. and 15-20 minutes to Airport, please try also our fabulous and Tasty Steam... More 

Bogor, Indonesia
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 25, 2015

Check in the middle of the night, the receptionist was quite helpful. The variety of the breakfast menu was good. The bell boy at concierge (i forgot the name) was very helpful when I ask him for a help to wrap up things into one box. The rooms is very comfort and the facilities is quite okay. One of my... More 

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Pak Erwin P, at first thank you for sharing your experience, we noticed that you like our hospitality and Service, we do expect you will not forget us when the time has come to revisit Palembang and willing to try our best Steamboat in town with very very reasonable price ... Best regards More 

Senior Contributor
23 reviews 23 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 20, 2015

Have meeting session conducted in this hotel. I would say that the service is quite okay. My feedback for this mweting location is, the banquet person is not easy to find. No one standing by the room in case we need something. However I don't think it is a major problem. Overall, should be okay having meeting in here. By... More 

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Pak Santo L, Thank you for your time to share your experience with us, we apologize for your inconvenience during your activities, I have discussed with F&B team, and I will make sure your next meeting my F&B team will taking care of your meeting activities until the meeting is done... and just a friendly reminder, it would be... More 

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