We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aston Palembang Hotel & Conference Centre

Jl. Basuki Rahmat No. 189, Palembang 30126, Indonesia
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Aston Palembang Hotel & Conference Centre
Professional photos View all
Browse nearby
Aston Palembang Hotel & Conference Centre
Write a Review

92 reviews from our community

Traveler rating
    29
    35
    20
    5
    3
See reviews for
16
4
4
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (20)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (19)
All months
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Deluxe room is small compared to other Aston. Only slightly bigger than Fave. Not worth the price. Flooring and wall worst for me. It is dark theme (maroon and dark brown). Making the room look smaller than it probably is. Tables are peeled. They look old and dirty. Staff are not too professional. Lobby restaurant is bad idea. Noisy and... More

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Caroline M, Thank you for the comments and we do apologize for the inconvenience caused, please give us an opportunity to do better in the future, we are on progress to develop a dedicated Restaurant with modern stylist , additional rooms with different Flooring, hope it would make you more comfortable and enjoyable staying with us, looking forward to welcoming... More

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 17, 2014

I stay 2 night at Aston. Room and bathroom was so clean. I enjoyed the breakfast but it was a bit crowded. Swimming pool was nice and clean. Staff were friendly but some of them couldn't speak English well enough. One negative point was I could hear the people in next room. I don't know it's usual or no but... More

Was this review helpful? Yes 1
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Mehran R , thank you for providing the feedback during your stay at Aston Palembang- we are very sorry that you are not comfortable during the busy time at Restaurant, for next stay we can provide a separate place for your breakfast to make you more convenience and we will find you a room with a soundproof one, for... More

Jakarta, Indonesia
Top Contributor
69 reviews 69 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 8, 2014

Small but nice room interior. And also the room and bathroom was very clean. Location is a bit far from city center, and could be hard to get a taxi. Average service, hotel staff was not friendly and no smile.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Black_Irish99, Thank you for providing the Feedback during your visit and stay at Aston Palembang, we apologize for inconvenience during your stay, we will improve our service immediately and for your information we are providing a transportation for you to get to the place you expected with reasonable price. we are looking forward to welcoming you in the nearest... More

Bandung, Indonesia
1 review
5 of 5 stars Reviewed May 31, 2014

This is very nice hotel. I stayed at this place for 2 nites. This hotel is really has good facilities... Their staff are very friendly.. Beautiful swimming pool, good taste for breakfast, room is very clean and good housekeeping. Strongly recomanded for you to stay in Palembang..

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Taufan2014. Thank you for the Comment, we noticed that you enjoyed staying with us, i would pass this compliment to all the staffs. looking forward to welcoming back in another occasion .. See you in Palembang More

Bandung, Indonesia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014

I stayed 3 night with my family,,took 2 room,,room was clean and ac was good,,also hotel give us a welcome cake,,if you need too pick up at the airport just info the reservation and they will pick up,,,,3night stayed breakfast was good full of variation from western to traditional,,,its a recomended hotel for stay,,,,

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Pak Yazi, First and foremost I would like to thank you very much for your patronage at the ASTON PALEMBANG and for taking your precious time to share your feedback. Your feedback is always important to us in improving our services . We Noticed that you enjoy our Services, and we are happy hearing that . for next visit Please... More

Jakarta, Jakarta Raya, Indonesia
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 21, 2014

first time stayed there for only a night is really nice. bedroom was fine, clean and cozy. for second time i went there, is for arrange a meeting there. location of this hotel is nothing special. rooms are cozy and clean though i think towel of this hotel should be replaced because some of them look dirty and shabby. swimming... More

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review
Google Translation

Dear Ibu Nita Terimakasih atas masukan Ibu selama mengadakan kegiatan di Hotel Kami.. masukan Ibu Sangat berarti, kami telah mengganti... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 7, 2014

Wooow...it's just a surprise for me when I come in to the room...simple, nice and cozy with a red coach in the corner near with the window. But then, something surprising me more, I see a prayer map (for moslem)...so this is the first time in my life that the hotel I visited provide prayer map..Awesome

Was this review helpful? Yes 1
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Hi NoviaAmelia , Thank you for sharing your experience during your visit to Palembang, it was a compliment for us we keep improving our Quality and Services to make you get better experience stay with us . More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 5, 2014

Went there for business trip, the service was nice. Live up the expectation from the famous name of Aston. However, the location was lil bit far from the center of the city. If u are looking for a fine sleep, u might be want to go there.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Faizin S Hi thank you for the compliment, we are looking forward to welcoming you back in Palembang in the very near future More

Jakarta, Indonesia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 28, 2013

I stay in this hotel for two nights, check in was fine but rather slow when they are accommodating our demand regarding extra bed. the room is decent for business hotel and overall clean. breakfast is good, especially because they add different palembang specialties everyday.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

cittavaga, Thank you for your time by sharing your experience during staying with Us at aston Palembang.. and thank you very much for the compliment given. we are in progress to keep improving our product and services to make you get better experience in the future stay .. We wish you happy new year all the best and see you... More

Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 25, 2013

The Aston Palembang is a very pleasant venue for a workshop. We were well catered for and the staff proved to be very helpful. The workshop rooms are sufficiently flexible ad the staff was accommodating in regards to moving furniture to suit our requirements.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Mrs Alison Thank you for the time to share about our Hotel and its Services, we noticed that you were trying some of our services, looking forward to welcoming you again in the future. Best Regards More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Aston Palembang Hotel & Conference Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aston Palembang Hotel & Conference Centre

Address: Jl. Basuki Rahmat No. 189, Palembang 30126, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Price Range (Based on Average Rates): $
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Agoda, Booking.com, Despegar.com and Odigeo so you can book your Aston Palembang Hotel & Conference Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Business center/function rooms (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay