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Aston Palembang Hotel & Conference Centre

Jl. Basuki Rahmat No. 189, Palembang 30126, Indonesia
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Aston Palembang Hotel & Conference Centre
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Aston Palembang Hotel & Conference Centre
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108 reviews from our community

Traveler rating
    30
    46
    24
    5
    3
See reviews for
20
4
4
55
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (20)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (30)
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Jakarta
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here 2 months in a row for business matter. This is one of Palembang's fine hotel. Sleep: I had nice sleep there. comfy bed, and calm ambiance. Foods: i only ate at their restaurant, and I found their foods are good. Facilities: complete assortments at the bathroom, include hairdryer. Wifi worked well. I tried the massage once, quite... More 

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Eva T - Thank you for your time to share your experience during staying with Aston in Palembang, we noticed that you like our service and food, but we do apologize for the Laundry service that make you inconvenience . since we have Laundry express service for your next visit, we will make sure your laundry is delivered on time... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed for 1 night in Aston Palembang. The architecture and interior design is good and gave a bit of luxurious feeling. When I arrived, they gave me a fresh welcome drink. I think it was aloe vera drink with basil seed. The room is big enough for superior room. It's clean, modern, and has a good interior design. I... More 

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Gaby A , Thank you for the time by sharing your experience with all of our guest here.. we noticed that you like and happy with our service,,,, we do hope your next visit you will find better service as we are always improving our facility, Staff awareness and of course it will effect to our service at the end... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for one night and I think the price really valuable :) Room clean and comfortable. Breakfast was great yummmy. Recommended hotel :D I'll stay again in this hotel for the next trip.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

shellanovryta , thank you for sharing your experience during your stay with us.. we are more than happy to serve you better in the next visit, see you again in Palembang. More 

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed there for second time since I was satisfied with my last stay. Hotel was less crowded from last time so I didn't notice any noise issue. Breakfast was great again. There is wifi access in rooms but the signal is weak. will stay there again if I visit Palembang.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Mehran R (Kuala Lumpur, Malaysia) Thank you for your time to share your experience during staying with us, we noticed that you like our Breakfast food and satisfied with our service . for the Wifi connection, we have double check and make sure it is running smoothly, and for your info we are using 15 Megabite of Bandwidh . to... More 

Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed December 19, 2014

I stayed for 2 nights for business trip, my room was average, standard of chain hotel, I was expected for carpet floor but they only provide on corridor, the problem was i could hear the sound from the other room, i suggest aston fix this as it's kind off privacy, since the location is not connected to the mall as... More 

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

hakim_a_r (Jakarta, Indonesia), thank you for the time to share your experience during your visit to Palembang, we noticed that you expecting that the Hotel is connecting to Mall, since our Hotel is not connected to the nearest Mall, we provide the transportation to go to Palembang Trade Center . and we are providing Live Music every Wednesday until Saturday... More 

Bogor, Indonesia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 12, 2014 via mobile

Good hotel near business distric of palembang. Stayed for great 11 night for business trip. Good sleep every night. Room is clean and nice. I really likethe breakfast variety of food especially local delicancy.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Rangga_xyz (Bogor, Indonesia), thank you for your time to share your experience during your stay at Aston Palembang..we noticed that you like our service and our breakfast provided to you .. looking forward to welcoming you back soon.. More 

Kuala Lumpur
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 4, 2014

Indonesia has an amazing choice of hotel nowadays. Aston at Palembang ranks among the better ones. Check in and restaurant service could be more expedient and the ala carte menu can be better. Otherwise, the location is good, rooms are decent size and clean, shower is wonderful and the breakfast is great.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

TCK K , Hi Thank you for the time given to share your experience during your stay with us in Palembang, we noticed and happy that you like our Breakfast buffet and we are now on progress to do food testing to refresh our Ala carte menu with the new and delicious ones.. looking forward to welcoming you back soon... More 

Senior Contributor
24 reviews 24 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 25, 2014

Deluxe room is small compared to other Aston. Only slightly bigger than Fave. Not worth the price. Flooring and wall worst for me. It is dark theme (maroon and dark brown). Making the room look smaller than it probably is. Tables are peeled. They look old and dirty. Staff are not too professional. Lobby restaurant is bad idea. Noisy and... More 

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Caroline M, Thank you for the comments and we do apologize for the inconvenience caused, please give us an opportunity to do better in the future, we are on progress to develop a dedicated Restaurant with modern stylist , additional rooms with different Flooring, hope it would make you more comfortable and enjoyable staying with us, looking forward to welcoming... More 

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 17, 2014

I stay 2 night at Aston. Room and bathroom was so clean. I enjoyed the breakfast but it was a bit crowded. Swimming pool was nice and clean. Staff were friendly but some of them couldn't speak English well enough. One negative point was I could hear the people in next room. I don't know it's usual or no but... More 

Was this review helpful? Yes 1
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Mehran R , thank you for providing the feedback during your stay at Aston Palembang- we are very sorry that you are not comfortable during the busy time at Restaurant, for next stay we can provide a separate place for your breakfast to make you more convenience and we will find you a room with a soundproof one, for... More 

Jakarta, Indonesia
Top Contributor
93 reviews 93 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 8, 2014

Small but nice room interior. And also the room and bathroom was very clean. Location is a bit far from city center, and could be hard to get a taxi. Average service, hotel staff was not friendly and no smile.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Black_Irish99, Thank you for providing the Feedback during your visit and stay at Aston Palembang, we apologize for inconvenience during your stay, we will improve our service immediately and for your information we are providing a transportation for you to get to the place you expected with reasonable price. we are looking forward to welcoming you in the nearest... More 

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Additional Information about Aston Palembang Hotel & Conference Centre

Address: Jl. Basuki Rahmat No. 189, Palembang 30126, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Price Range (Based on Average Rates): $
Number of rooms: 163
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