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Aston Palembang Hotel & Conference Centre

Jl. Basuki Rahmat No. 189, Palembang 30126, Indonesia
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1 room 1 guest
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Aston Palembang Hotel & Conference Centre
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158 Reviews from our TripAdvisor Community

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Traveler rating
    46
    70
    34
    5
    3
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28
10
8
83
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (38)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (35)
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Purwakarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed today NEW

when arrive i got early check in, not too much process that make me happy. room not too big and but clean. breakfast have many choices specially nasi minyak is recommended. but sound from outside get into the room, but still acceptable..

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Was this review helpful? Yes 1
Jakarta
Level Contributor
77 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is quite new hotel, modern design. Big size room with very good air conditioning silent but effective temperature control. Water for shower are good. Good variety of breakfast but the taste are standard. Form this hotel you will always need to get a taxi to have dinner, lunch or any shopping mall. There are not much to see in... More 

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear ddjohanes, Thank you for your recent stay in Aston Palembang. We appreciate the review shared and this will motivate us to keep the facilities and level of services perfectly. But most unfortunate you found the taste of breakfast was just standard which has been noted by our Chef for tasty improvement. We look forward to see you back in... More 

Jakarta Selatan
1 review
4 of 5 stars Reviewed 3 weeks ago

I had a pleasant stay during my 2 nights stay at Aston Palembang. The staff is friendly and helpful. Some area need improvement such as the furniture inside room is start to worn out and the variety of foods. The price is quite cheap and affordable.

Review collected in partnership with this hotel

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Wahyu H, We thank you for your valuable feedback in regards of the services and price tag, yet some area require improvements are taken into our attention. Let us know should you have plan to revisit Palembang. Cheers. More 

Bekasi
1 review
4 of 5 stars Reviewed 3 weeks ago

I am happy to stay at the hotel, the location close to the city, the food is quite good, service is quite good and the pool does not exist for small children, the price is quite high compared with competitors, the total is still quite good

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Jakarta Utara
1 review
5 of 5 stars Reviewed July 27, 2015

All staff implement the hospitality, I like it.. many menus on breakfast, good room decor, private room if you got to room floor you have to tap the magnetic card on lift card reader, humble staff....

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review
Google Translation

504fayud, Terimakasih atas kesediaan nya untuk berbagi pengalaman selama berlibur dgn keluarga di aston Palembang, saya berharap Bapak tidak melupakan... More 

Jakarta, Indonesia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 26, 2015

Located in the middle of Palembang City, this hotel gives you hospitality, good facilities, fast wifi for free, clean room and best of all is the various menu for breakfast. We can enjoy both international and local food during breakfast. I've been there many times and always satisfied with the services.

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Maria Angelin N, Thank you for the time to share your experience during visiting Aston Palembang, we are continuing to improve our service quality, should you have any suggestion we are more than happy to accept it and implement as needed. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 14, 2015

We love Aston Hotel. Everything; Room, breakfast, Dinner personnal were okay. Our stay on Aston Hotel was great. If you go to Palembang I can advise you this is a good Hotel. Friendly Staff and very helpful.This is a recommendation.

Was this review helpful? Yes 1
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Ben H, thank you for visiting Aston Palembang, we noticed that you were happy and enjoyable with our service and facility, we do hope you will come back again to visit us in Palembang as we are continuing to improve and maintain our service quality for our Guests.. More 

Indonesia
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 13, 2015

This is not my first time visited this hotel, but still has a mistakes for the cleanliness example the wall is smell of tin smell. I have complain this and the GM directly handling this. thank you for your prompt response. You have a problem with the reception while I didn't order taxi but she ordered it. So need recheck... More 

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Dr Oetami, Thank you for your time to share your experience during staying with aston Palembang, i personally apologize what was happened to you and made you unhappy. i will make sure the tin smell will not happen again in the future and we notice about your special requests , i would be very happy if you could let... More 

Kupang, Indonesia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 13, 2015

Locationwise, this hotel is located at Jl. Basuki Rahmat. The nearest shopping area is Palembang Trade Centre (5 minutes drive). Other than that, there is no nearby shops within convenient walking distance. During daytime, there may be usual traffic jam around the Basuki Rahmat area. It may take at least half an hour braving the daytime traffic to reach places... More 

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear RickySachin, Thank you for your time to share your experience during visiting Palembang and was staying with Aston Palembang, we noticed that you got unhappy things with your meal orders, apologize for the inconvenience caused. however we have discussed it with F&B team about this and make sure it should not happen again in the future . . see... More 

Jakarta, Jakarta Raya, Indonesia
2 reviews
5 of 5 stars Reviewed June 19, 2015

I loved this hotel very much, When I checked in at 5pm yesterday, the receptionist very friendly and welcome. They informed also about their program (free dinner), wow.... The food taste great... Love the food and all the appertise. Nice environment, nice swimming pool, all great experience i got in this hotel. No worries to choose this hotel. Really.... Really....... More 

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Fendy T, thank you for your time to share your experience during staying with Aston Palembang, We are happy to know that you were happy staying with us and we do hope that you will stay with us again in the very near future ... best regards More 

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