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Aston Palembang Hotel & Conference Centre

Jl. Basuki Rahmat No. 189, Palembang 30126, Indonesia
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Aston Palembang Hotel & Conference Centre
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Aston Palembang Hotel & Conference Centre
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137 Reviews from our TripAdvisor Community

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Traveler rating
    44
    58
    27
    5
    3
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25
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71
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Indonesian first
  • Any
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  • All months
    (137)
  • Mar-May only
    (38)
  • Jun-Aug only
    (39)
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Jakarta, Jakarta Raya, Indonesia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I loved this hotel very much, When I checked in at 5pm yesterday, the receptionist very friendly and welcome. They informed also about their program (free dinner), wow.... The food taste great... Love the food and all the appertise. Nice environment, nice swimming pool, all great experience i got in this hotel. No worries to choose this hotel. Really.... Really....... More 

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Fendy T, thank you for your time to share your experience during staying with Aston Palembang, We are happy to know that you were happy staying with us and we do hope that you will stay with us again in the very near future ... best regards More 

Bandung, Indonesia
1 review
5 of 5 stars Reviewed 3 weeks ago

Room, Restaurant, Lounge are very neat and clean ,Check-in/Check-out procedures are very Quick and prompt. and front office agent are very welcome. will choose this hotel if traveling to palembang.The food was very attractive with local dishes as a choices.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Pak Ustadz Zulkifli H. thank you for choosing Aston Palembang as a place for you to stay during your time in Palembang. Have a great success to you and the Family , see you again in the near future , Best Regards More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed at Aston Palembang June 1st - 4th , 2015 . Very nice hotel in hearth of Palembang , easy to search this hotel . warm welcome upon my check in and check out from their associates and management . I feel like my second home in Palembang . I like their b'fast , from variety and taste .... More 

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Pak Dwi P- thank you for sparing the time to share your experience during staying with us in Palembang we love that you were happy and accepted our facility and service, we noticed that you like our Illy Coffee very much and the Breakfast variety .. we are more than happy if you could let us know your next... More 

2 reviews
4 of 5 stars Reviewed May 21, 2015 via mobile

[+] 1. Comfort and spacious room. 2. Various F&B on room service. 3. Strategic location. 4. Friendly and helpful staff. [-] 1. Never succeded connect to wifi during my 3D2N stay. 2. Room sound proof is in minimum level since I can hear traffic throughout my closed window.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Superheru, thank you for providing your time to share your experience during your stay at Aston Palembang, we notice that you have a problem with wifi connection, for your next visit I will make sure the Internet connection is running smoothly . Best Regards More 

Jakarta, Indonesia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 18, 2015

I've stayed at many Aston Hotels and unfortunately they not connected each other. The room good enough, staff helpful. Breakfast good but not so many choices of food. The taste is okay. The view from my room very bad, stair to water reservoir. For business traveller, this is hotel is one of the best choices in Palembang.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Charless2012, Thank you for your time to share and recommend us to all of your business clients, friends and all readers, in the next trip you are recommended to try our tempting Steamboat at NIkusuki Restaurant the Best Steam boat in town with affordable price.. More 

1 review
5 of 5 stars Reviewed April 8, 2015

Amazing staff, amazing facilities, world class! The staff was extremely helpful, i travel alot all over the world and this was definitely one of the best stays. And before i forget awesome food, the chef was around and available to request any specifics needed. A great experience!

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Mr Mustafa D, it was a great time to be with you at Aston Palembang last few days ago, thank you for your time for sharing your experience. please advise your Agenda to re visit Palembang and we do look forward to welcoming you back soon and enjoy our fabulous Steamboat at the restaurant ... Best Regards -Muhaimin More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 5, 2015

The hotel is nicely located, with a warm and friendly staff. Room is confortable and food are good. What should be improve, is allowing taxi to drop off/pick up in lobby without paying parking. Though its stated that free parking below 5min, still... any car (include taxi) should pay 5k.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Queentia T , thank you for your time to provide a review in this Media, we noticed that you like our Room and Food ...thank you very much ... about parking fee i will inform directly to the Parking company .. it should not pay until 5 minutes. in your next visit, i will make sure that this not... More 

1 review
5 of 5 stars Reviewed April 5, 2015

It was a wonderful time to be at this hotel, my company booked me here and love it. Great place and amazing breakfast. It is recommended place to stay. One day i will ask my colleagues to choose this hotel when they have a chance to palembang.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear tinyvilla, thank you for your time to share your experience during your visit and stay at Aston Palembang, I am happy to know that you like our service very much , do not forget to try our fabulous and tasty Steamboat when you have a chance on your next trip to Palembang. Best Regards More 

1 review
5 of 5 stars Reviewed April 5, 2015

This was my second time In Palembang. Honesty I really loved staying at Aston, the service and everything Wow they really know how to make you feel Like a king. Thanks to GM Pak Muhaimin and the owner Pak Santo. Keep up the amazingness! You all Should try empek-empek 💃💃💃

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Saleem D, Thank you for the time given to share your experience, we noticed that you like our service, we do hope that you will have a time someday in the future to visit us again in Palembang...Best Regards More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

Aston palembang is a good choice for staying wih your family. Had good services, and all the staff are nice. The swimming pool is unique, it's on 2nd floor so you can see the view outside the hotel while swimming. My family and I were having so much fun in this hotel. And the food are all nice. Most of... More 

Was this review helpful? Yes 1
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear azizah f, at first, thank you for sharing your experience, we do love to hear that you like and enjoy our hospitality.. we are always improving our best to make all the Guest happy. please feel free to let us know when the time has come for you to revisit Palembang...Best Regards More 

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