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Aston Palembang Hotel & Conference Centre

Jl. Basuki Rahmat No. 189, Palembang 30126, Indonesia
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Aston Palembang Hotel & Conference Centre
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Aston Palembang Hotel & Conference Centre
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150 Reviews from our TripAdvisor Community

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Traveler rating
    46
    66
    30
    5
    3
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27
8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (38)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (25)
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    (35)
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Jakarta Utara
1 review
5 of 5 stars Reviewed 4 days ago NEW

All staff implement the hospitality, I like it.. many menus on breakfast, good room decor, private room if you got to room floor you have to tap the magnetic card on lift card reader, humble staff....

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review
Google Translation

504fayud, Terimakasih atas kesediaan nya untuk berbagi pengalaman selama berlibur dgn keluarga di aston Palembang, saya berharap Bapak tidak melupakan... More 

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Located in the middle of Palembang City, this hotel gives you hospitality, good facilities, fast wifi for free, clean room and best of all is the various menu for breakfast. We can enjoy both international and local food during breakfast. I've been there many times and always satisfied with the services.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Maria Angelin N, Thank you for the time to share your experience during visiting Aston Palembang, we are continuing to improve our service quality, should you have any suggestion we are more than happy to accept it and implement as needed. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love Aston Hotel. Everything; Room, breakfast, Dinner personnal were okay. Our stay on Aston Hotel was great. If you go to Palembang I can advise you this is a good Hotel. Friendly Staff and very helpful.This is a recommendation.

Was this review helpful? Yes 1
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Ben H, thank you for visiting Aston Palembang, we noticed that you were happy and enjoyable with our service and facility, we do hope you will come back again to visit us in Palembang as we are continuing to improve and maintain our service quality for our Guests.. More 

Indonesia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is not my first time visited this hotel, but still has a mistakes for the cleanliness example the wall is smell of tin smell. I have complain this and the GM directly handling this. thank you for your prompt response. You have a problem with the reception while I didn't order taxi but she ordered it. So need recheck... More 

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Dr Oetami, Thank you for your time to share your experience during staying with aston Palembang, i personally apologize what was happened to you and made you unhappy. i will make sure the tin smell will not happen again in the future and we notice about your special requests , i would be very happy if you could let... More 

Kupang, Indonesia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Locationwise, this hotel is located at Jl. Basuki Rahmat. The nearest shopping area is Palembang Trade Centre (5 minutes drive). Other than that, there is no nearby shops within convenient walking distance. During daytime, there may be usual traffic jam around the Basuki Rahmat area. It may take at least half an hour braving the daytime traffic to reach places... More 

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear RickySachin, Thank you for your time to share your experience during visiting Palembang and was staying with Aston Palembang, we noticed that you got unhappy things with your meal orders, apologize for the inconvenience caused. however we have discussed it with F&B team about this and make sure it should not happen again in the future . . see... More 

Jakarta, Jakarta Raya, Indonesia
2 reviews
5 of 5 stars Reviewed June 19, 2015

I loved this hotel very much, When I checked in at 5pm yesterday, the receptionist very friendly and welcome. They informed also about their program (free dinner), wow.... The food taste great... Love the food and all the appertise. Nice environment, nice swimming pool, all great experience i got in this hotel. No worries to choose this hotel. Really.... Really....... More 

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Fendy T, thank you for your time to share your experience during staying with Aston Palembang, We are happy to know that you were happy staying with us and we do hope that you will stay with us again in the very near future ... best regards More 

Bandung, Indonesia
1 review
5 of 5 stars Reviewed June 11, 2015

Room, Restaurant, Lounge are very neat and clean ,Check-in/Check-out procedures are very Quick and prompt. and front office agent are very welcome. will choose this hotel if traveling to palembang.The food was very attractive with local dishes as a choices.

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Pak Ustadz Zulkifli H. thank you for choosing Aston Palembang as a place for you to stay during your time in Palembang. Have a great success to you and the Family , see you again in the near future , Best Regards More 

1 review
5 of 5 stars Reviewed June 10, 2015

I've stayed at Aston Palembang June 1st - 4th , 2015 . Very nice hotel in hearth of Palembang , easy to search this hotel . warm welcome upon my check in and check out from their associates and management . I feel like my second home in Palembang . I like their b'fast , from variety and taste .... More 

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Pak Dwi P- thank you for sparing the time to share your experience during staying with us in Palembang we love that you were happy and accepted our facility and service, we noticed that you like our Illy Coffee very much and the Breakfast variety .. we are more than happy if you could let us know your next... More 

2 reviews
4 of 5 stars Reviewed May 21, 2015 via mobile

[+] 1. Comfort and spacious room. 2. Various F&B on room service. 3. Strategic location. 4. Friendly and helpful staff. [-] 1. Never succeded connect to wifi during my 3D2N stay. 2. Room sound proof is in minimum level since I can hear traffic throughout my closed window.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Superheru, thank you for providing your time to share your experience during your stay at Aston Palembang, we notice that you have a problem with wifi connection, for your next visit I will make sure the Internet connection is running smoothly . Best Regards More 

Jakarta, Indonesia
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 18, 2015

I've stayed at many Aston Hotels and unfortunately they not connected each other. The room good enough, staff helpful. Breakfast good but not so many choices of food. The taste is okay. The view from my room very bad, stair to water reservoir. For business traveller, this is hotel is one of the best choices in Palembang.

Was this review helpful? Yes
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Charless2012, Thank you for your time to share and recommend us to all of your business clients, friends and all readers, in the next trip you are recommended to try our tempting Steamboat at NIkusuki Restaurant the Best Steam boat in town with affordable price.. More 

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