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Aston Palembang Hotel & Conference Centre

Jl. Basuki Rahmat No. 189, Palembang 30126, Indonesia
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Aston Palembang Hotel & Conference Centre
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Aston Palembang Hotel & Conference Centre
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101 reviews from our community

Traveler rating
    30
    41
    22
    5
    3
See reviews for
18
4
4
51
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Indonesian first
  • Any
English first
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    (101)
  • Mar-May only
    (20)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (25)
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    (23)
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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed there for second time since I was satisfied with my last stay. Hotel was less crowded from last time so I didn't notice any noise issue. Breakfast was great again. There is wifi access in rooms but the signal is weak. will stay there again if I visit Palembang.

Was this review helpful? Yes
Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed for 2 nights for business trip, my room was average, standard of chain hotel, I was expected for carpet floor but they only provide on corridor, the problem was i could hear the sound from the other room, i suggest aston fix this as it's kind off privacy, since the location is not connected to the mall as... More 

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

hakim_a_r (Jakarta, Indonesia), thank you for the time to share your experience during your visit to Palembang, we noticed that you expecting that the Hotel is connecting to Mall, since our Hotel is not connected to the nearest Mall, we provide the transportation to go to Palembang Trade Center . and we are providing Live Music every Wednesday until Saturday... More 

Bogor, Indonesia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good hotel near business distric of palembang. Stayed for great 11 night for business trip. Good sleep every night. Room is clean and nice. I really likethe breakfast variety of food especially local delicancy.

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Rangga_xyz (Bogor, Indonesia), thank you for your time to share your experience during your stay at Aston Palembang..we noticed that you like our service and our breakfast provided to you .. looking forward to welcoming you back soon.. More 

Kuala Lumpur
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 4, 2014

Indonesia has an amazing choice of hotel nowadays. Aston at Palembang ranks among the better ones. Check in and restaurant service could be more expedient and the ala carte menu can be better. Otherwise, the location is good, rooms are decent size and clean, shower is wonderful and the breakfast is great.

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

TCK K , Hi Thank you for the time given to share your experience during your stay with us in Palembang, we noticed and happy that you like our Breakfast buffet and we are now on progress to do food testing to refresh our Ala carte menu with the new and delicious ones.. looking forward to welcoming you back soon... More 

Senior Contributor
23 reviews 23 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 25, 2014

Deluxe room is small compared to other Aston. Only slightly bigger than Fave. Not worth the price. Flooring and wall worst for me. It is dark theme (maroon and dark brown). Making the room look smaller than it probably is. Tables are peeled. They look old and dirty. Staff are not too professional. Lobby restaurant is bad idea. Noisy and... More 

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Caroline M, Thank you for the comments and we do apologize for the inconvenience caused, please give us an opportunity to do better in the future, we are on progress to develop a dedicated Restaurant with modern stylist , additional rooms with different Flooring, hope it would make you more comfortable and enjoyable staying with us, looking forward to welcoming... More 

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 17, 2014

I stay 2 night at Aston. Room and bathroom was so clean. I enjoyed the breakfast but it was a bit crowded. Swimming pool was nice and clean. Staff were friendly but some of them couldn't speak English well enough. One negative point was I could hear the people in next room. I don't know it's usual or no but... More 

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Mehran R , thank you for providing the feedback during your stay at Aston Palembang- we are very sorry that you are not comfortable during the busy time at Restaurant, for next stay we can provide a separate place for your breakfast to make you more convenience and we will find you a room with a soundproof one, for... More 

Jakarta, Indonesia
Top Contributor
92 reviews 92 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 8, 2014

Small but nice room interior. And also the room and bathroom was very clean. Location is a bit far from city center, and could be hard to get a taxi. Average service, hotel staff was not friendly and no smile.

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Black_Irish99, Thank you for providing the Feedback during your visit and stay at Aston Palembang, we apologize for inconvenience during your stay, we will improve our service immediately and for your information we are providing a transportation for you to get to the place you expected with reasonable price. we are looking forward to welcoming you in the nearest... More 

Bandung, Indonesia
1 review
5 of 5 stars Reviewed May 31, 2014

This is very nice hotel. I stayed at this place for 2 nites. This hotel is really has good facilities... Their staff are very friendly.. Beautiful swimming pool, good taste for breakfast, room is very clean and good housekeeping. Strongly recomanded for you to stay in Palembang..

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Taufan2014. Thank you for the Comment, we noticed that you enjoyed staying with us, i would pass this compliment to all the staffs. looking forward to welcoming back in another occasion .. See you in Palembang More 

Bandung, Indonesia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

I stayed 3 night with my family,,took 2 room,,room was clean and ac was good,,also hotel give us a welcome cake,,if you need too pick up at the airport just info the reservation and they will pick up,,,,3night stayed breakfast was good full of variation from western to traditional,,,its a recomended hotel for stay,,,,

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Pak Yazi, First and foremost I would like to thank you very much for your patronage at the ASTON PALEMBANG and for taking your precious time to share your feedback. Your feedback is always important to us in improving our services . We Noticed that you enjoy our Services, and we are happy hearing that . for next visit Please... More 

Jakarta, Jakarta Raya, Indonesia
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 21, 2014

first time stayed there for only a night is really nice. bedroom was fine, clean and cozy. for second time i went there, is for arrange a meeting there. location of this hotel is nothing special. rooms are cozy and clean though i think towel of this hotel should be replaced because some of them look dirty and shabby. swimming... More 

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muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review
Google Translation

Dear Ibu Nita Terimakasih atas masukan Ibu selama mengadakan kegiatan di Hotel Kami.. masukan Ibu Sangat berarti, kami telah mengganti... More 

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Additional Information about Aston Palembang Hotel & Conference Centre

Address: Jl. Basuki Rahmat No. 189, Palembang 30126, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Price Range (Based on Average Rates): $
Number of rooms: 163
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