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All 6 Serang hotels

Pulau Umang Resort & Spa

Sumur Pandeglang, Serang, Indonesia
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Pulau Umang Resort & Spa
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Ranked #2 of 6 Hotels in Serang
A recent review
3 of 5 stars Reviewed January 25, 2014
muyuwa07 Karawang, Indonesia
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47 reviews from our community

Traveler rating
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    16
    11
    3
    11
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19
9
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6
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Nantes, France
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

from their website everything looks great but when you reach there you know that you will have a terrible stay but this is what we experience: service so bad, staff even thru stones at peaceful komodo dragon that stay in the island, none of the staff care about anything, rooms not clean (our garbage had some rest from the previous... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 24, 2014

5hours drive from Jakarta, totally not worth it. We stay here for one night. Service was terrible , you have to pay for every single attraction you want to do. Everything you paid for accommodation and food only for 3 meals. Beside that, everything will be extra charge. For us, another 5hours drive to visit Umang is not going to... More

Was this review helpful? Yes 3
Surabaya, Indonesia
Top Contributor
50 reviews 50 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed April 25, 2014

It took me 5 hours drive to get there and to make it worst...that was on workday ! The road was narrow, curvy and some people said that it is not a safe road to travel after dawn. The surrounding sea water itself was not bad since it is very blue and crystal clear. But apparently this small rock island... More

Was this review helpful? Yes 1
Karawang, Indonesia
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 25, 2014

Nice place, but so hard to access. The Island is not so far from the Java Island. You'll find a little monument with the globe on the top (likes at Universal Studio) signed by Ratu Atut Choisyiah (Banten Governoor at past). And some plants were planted by Indonesian Celebrities. Such as Nafa Urbach and Zack Lee, Surya Saputra, etc. Clean... More

Was this review helpful? Yes 1
Singapore
Top Contributor
156 reviews 156 reviews
93 hotel reviews
367 helpful votes 367 helpful votes
3 of 5 stars Reviewed January 16, 2014

That's a seven hour ride to start off with, and its out of Jakarta's crazy traffic jams. So you do the math. Resort wise it's mid range in price but doesn't seem to have the lux level to go with it. A little aged, some creaks and cracks but chalets were still clean and have decent sleepers. Resort facilities include... More

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Jakarta, Indonesia
Top Contributor
89 reviews 89 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 13, 2013

My company held gathering at Umang a while ago. The biggest complaint from our employee was the location. Since we are using small bus, it takes more than 5 hours to reach there. But, when they arrived at Umang, zip, no complaint. The island was quite nice. It's not that beautiful. But the view, the sand, the beach, the waves... More

Was this review helpful? Yes 2
Manchester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 23, 2013

Our Umang experience started in Lippo Karawaci, Tangerang at 06.50 on 3rd October 2013. The driver loaded our bags into the Diahatsu Lumio and the 5-6 hour journey to the west coast of Java began. We travelled on the toll road at first and then came off the motorway and started on smaller roads which were busy through many towns.... More

Was this review helpful? Yes 2
Basel
Contributor
13 reviews 13 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 20, 2013

There are not many places where you can snorkel “close” to the metropolis of Jakarta. The thousand islands are nearly destroyed by pollution or overcrowded during the weekends. Probably the best option is the island hotel “Pulau Umang”. It is not a Hilton or Marriot resort; no, you are in Indonesia, probably a good 3 star place. It is located... More

Was this review helpful? Yes 2
Solo, Indonesia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 8, 2013

I stay at umag from august 5-7th...Before go here, i read all the review..1 review thats absolutely help me what to expect from umang rsort is, we can't expect for 5star facility hotel in the island..some property not in good condition....but actually the service is quite good..few time we do complaint and the resprt staff response is very good..and since... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2013 via mobile

I've been with my family goes to pulau umang for holiday it was on weekend 26 - 28 of july. And what we found there was so awsome the staff are great, very polite thanks to the manager mr. Erik he was very kind.....:e give us the very best room 103 is our room. Just like honeymoon they design the... More

Was this review helpful? Yes 2
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Additional Information about Pulau Umang Resort & Spa

Address: Sumur Pandeglang, Serang, Indonesia
Location: Indonesia > Java > Banten Province > Serang
Price Range (Based on Average Rates): $
Number of rooms: 17
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Also Known As:
Pulau Umang Hotel Serang
Pulau Umang Resort And Spa

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