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Pulau Umang Resort & Spa

Sumur Pandeglang, Serang, Indonesia
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Pulau Umang Resort & Spa
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Ranked #1 of 6 Hotels in Serang
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53 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Jakarta, Indonesia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Perfect place for family with small kids, accomodation is very close to the beach, just walking distance. The water is very clean and worm. There is a small difference between the website and reallity, but for one weekend it's ok. The road from Jakarta is a bit rough, but in 4 -5 hours depending on traffic it is possible to... More 

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 11, 2014

End of November we spent 2D1N at Umang island resort. I joined gathering with my friend's company, Lumire hotel. It was my second trip to Umang island. long trip took about 5-6 hrs from Jakarta made us little bit tired but it was paid off by seeing the beauty of small island, white sandy and welcomed by the GRO, Edvi.... More 

Was this review helpful? Yes 5
Nantes, France
Senior Reviewer
7 reviews 7 reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed November 15, 2014

from their website everything looks great but when you reach there you know that you will have a terrible stay but this is what we experience: service so bad, staff even thru stones at peaceful komodo dragon that stay in the island, none of the staff care about anything, rooms not clean (our garbage had some rest from the previous... More 

Was this review helpful? Yes 8
4 reviews 4 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 24, 2014

5hours drive from Jakarta, totally not worth it. We stay here for one night. Service was terrible , you have to pay for every single attraction you want to do. Everything you paid for accommodation and food only for 3 meals. Beside that, everything will be extra charge. For us, another 5hours drive to visit Umang is not going to... More 

Was this review helpful? Yes 7
Surabaya, Indonesia
Top Contributor
60 reviews 60 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed April 25, 2014

It took me 5 hours drive to get there and to make it worst...that was on workday ! The road was narrow, curvy and some people said that it is not a safe road to travel after dawn. The surrounding sea water itself was not bad since it is very blue and crystal clear. But apparently this small rock island... More 

Was this review helpful? Yes 2
Karawang, Indonesia
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 25, 2014

Nice place, but so hard to access. The Island is not so far from the Java Island. You'll find a little monument with the globe on the top (likes at Universal Studio) signed by Ratu Atut Choisyiah (Banten Governoor at past). And some plants were planted by Indonesian Celebrities. Such as Nafa Urbach and Zack Lee, Surya Saputra, etc. Clean... More 

Was this review helpful? Yes 2
Top Contributor
170 reviews 170 reviews
94 hotel reviews
366 helpful votes 366 helpful votes
3 of 5 stars Reviewed January 16, 2014

That's a seven hour ride to start off with, and its out of Jakarta's crazy traffic jams. So you do the math. Resort wise it's mid range in price but doesn't seem to have the lux level to go with it. A little aged, some creaks and cracks but chalets were still clean and have decent sleepers. Resort facilities include... More 

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Jakarta, Indonesia
Top Contributor
92 reviews 92 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 13, 2013

My company held gathering at Umang a while ago. The biggest complaint from our employee was the location. Since we are using small bus, it takes more than 5 hours to reach there. But, when they arrived at Umang, zip, no complaint. The island was quite nice. It's not that beautiful. But the view, the sand, the beach, the waves... More 

Was this review helpful? Yes 3
Manchester, United Kingdom
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 23, 2013

Our Umang experience started in Lippo Karawaci, Tangerang at 06.50 on 3rd October 2013. The driver loaded our bags into the Diahatsu Lumio and the 5-6 hour journey to the west coast of Java began. We travelled on the toll road at first and then came off the motorway and started on smaller roads which were busy through many towns.... More 

Was this review helpful? Yes 2
13 reviews 13 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 20, 2013

There are not many places where you can snorkel “close” to the metropolis of Jakarta. The thousand islands are nearly destroyed by pollution or overcrowded during the weekends. Probably the best option is the island hotel “Pulau Umang”. It is not a Hilton or Marriot resort; no, you are in Indonesia, probably a good 3 star place. It is located... More 

Was this review helpful? Yes 2
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