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Matahari Beach Resort & Spa

Certificate of Excellence
Jln. Raya Seririt-Gilimanuk, Pemuteran, Gerokgak, Bali, Indonesia
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Matahari Beach Resort & Spa
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Matahari Beach Resort & Spa
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321 reviews from our community

Traveler rating
    252
    43
    14
    5
    7
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51
211
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Diego, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is good. The staff is nice but not great. The person who took us to our room did not know how to operate the air conditioner. When we convinced him it was not working, the engineer came and it took a long time to fix. Food was good, not great. However, they took us snorkeling off a nearby... More 

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London
Contributor
13 reviews 13 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We stayed at the MH Beach R&S during a tour around Bali. From the start we had a couple of incidents that left us puzzled. First, one of our fellow travellers requested a new hair dryer at the front desk. The staff didn’t understand the issue even after the electricity went off when they had plugged the hair dryer in... More 

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San Francisco, California
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Came to check out the Beach Resort and my husband and I went to the restaurant on the water. We saw a buffet that looked nice and the chef told us all the meat was Australian (I have lived in Bali 2 years and am very weary of Indonesian or Balinese supplied meat because of the common practice of putting... More 

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MatahariBeachResort, General Manager at Matahari Beach Resort & Spa, responded to this review

Dear Jacqueline K, First of all I would like to thank you for taking the time to share your comments on Tripadvisor regarding your recent visit at our beach restaurant. I would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality and I truly regret that we fell short on... More 

Singapore, Singapore
Top Contributor
73 reviews 73 reviews
69 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Matahari Beach Resorts and Spa for two nights in May 2015. This is an excellent place which delivers on the expectation of a high-end resort in a quite part of the island. Few points worth making for those considering the option: 1- The resort is very far from the airport (about 4 hours drive); insure you have enough... More 

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MatahariBeachResort, General Manager at Matahari Beach Resort & Spa, responded to this review

Dear Gdilieto, Thank you for sharing with us your feedback on your stay at Matahari Beach Resort & Spa on Trip Advisor. I am delighted to know that we reached your expectations. There is a lot to discover during the drive to the Matahari Beach Resort & Spa. Passing small villages you are able to catch a glimpse of daily... More 

Woking, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 19, 2015

The Matahari is a small and independent slice of paradise in a very quiet corner of Bali. We spent 8-days here and didn't regret it for one second. The rooms (bungalows) are all traditional Balinese in taste - with beautifully crafted features, a huge four-post bed and an outdoor shower (in addition to an indoor shower over the biggest bath... More 

Was this review helpful? Yes 3
MatahariBeachResort, General Manager at Matahari Beach Resort & Spa, responded to this review

Dear JimL, Thank you for sharing with us your feedback on your stay at Matahari Beach Resort & Spa on Trip Advisor. We are all delivering the best service to provide you the sensation that you are at home, your Bali home. This is our daily objective and I am proud that you had the chance to fully experience this.... More 

hyderabad
Top Contributor
57 reviews 57 reviews
31 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed March 13, 2015

perfect place, we stayed there for 4 days and enjoyed every minute of them. the staff is really professional, friendly, competent and make your stay smooth. the restaurants are very good, food is served very fast and it is high cuisine. the hotel is nicely designed and you feel home, pool is lovely and we enjoyed it a lot, the... More 

Was this review helpful? Yes 1
MatahariBeachResort, General Manager at Matahari Beach Resort & Spa, responded to this review

Dear Choncon-Hyderabad, What a treat to read this wonderfully written comment on Trip Advisor, regarding your stay with us at Matahari Beach Resort & Spa! Thank you very much. We truly appreciate your honest opinion and your enthusiasm. The beach is not so attractive but, compared to other areas in Bali, the ocean is calm and nice to swim. We... More 

london
Top Contributor
54 reviews 54 reviews
37 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed February 28, 2015

I began writing a lengthy review to help readers chose between this and other resorts and saved it as a draft. I now cannot find it, I don't know where drafts are kept..... If anyone knows how to retrieve drafts please let me know!? Until I manage to retrieve it, here is a very short summary - please message me... More 

Was this review helpful? Yes 1
MatahariBeachResort, General Manager at Matahari Beach Resort & Spa, responded to this review

Dear Anitafiona, We would like to thank you very much for your comment on Tripadvisor, regarding your stay at our Matahari Beach Resort & Spa. I am very sorry that our service in the pool didn’t meet your expectations. You can be assured that it is our aim to fulfill guests’ requests and needs and I sincerely apologize that we... More 

Medan, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

GREAT: Room,Pool,Breakfast, Dinner and Service are excellent... And staff are great even for local guest. Very recommended for couples and for guest who need the pure tranquility. Still missing the welcome drinks.. :)

Was this review helpful? Yes 1
MatahariBeachResort, General Manager at Matahari Beach Resort & Spa, responded to this review

Dear Avsntm, Thank you for taking the time to write your impression about your stay at our Matahari Beach Resort & Spa. We always try to do our best to make sure that our guests have the best experience while staying with us and it is a delight to read that our service, rooms, restaurant and staff made your experience... More 

England
Top Contributor
52 reviews 52 reviews
46 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed February 5, 2015

We arrived very late after a long journey from London. The hotel were kind enough to keep the restaurant open for us and this pretty much typified our week long stay here - they were absolutely charming. We stayed in one of the garden villas - very nice, lots of water, daily fruit comfy bed. The pool area is one... More 

Was this review helpful? Yes 1
MatahariBeachResort, General Manager at Matahari Beach Resort & Spa, responded to this review

Dear Flaherty99, Thank your for taking the time to write a review after your stay in our Matahari Beach Resort & Spa. It is always nice to read this kind of very positive comment from our valuable guests. Our level of service is our most important focus on a daily basis. Thank you for noticing it. Our village Pemuteran has... More 

Usingen, Germany
Top Contributor
67 reviews 67 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 4, 2015 via mobile

Last time this was heaven, offseason too, this time most of the time we missed the special care. We again stayed at a beach view villa, same room as about five years ago. The driver who took us from our resort in Ubud to here arrived late, but was a safe driver, halfway decent English knowledge, some explanations on the... More 

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MatahariBeachResort, General Manager at Matahari Beach Resort & Spa, responded to this review

Dear 2worldtravelers13, First of all I would like to thank you so much for taking the time to share your comments on Tripadvisor regarding your recent stay with us and for having choose again our resort. I was too surprised that our driver came late and did not make you feel "welcome" and that our beach attendant didn’t pay more... More 

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