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Alila Ubud

Certificate of Excellence
Desa Melinggih Kelod, Payangan, Bali 80572, Indonesia (Formerly The Chedi)
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Alila Ubud
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Ranked #4 of 6 Hotels in Payangan
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Stephen B Brighton and Hove, United Kingdom
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1,188 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton and Hove, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 days ago NEW

If you're looking for complete relaxation very friendly staff and good food in wonderful quiet location surrounded by jungle with its animal life this is the place. Especially if you combine it with the spa facility and take full advantage of the range of treatments. The hotel is on the side of a ravine so you are confronted by lots... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

I could not rate this hotel more highly. The location and setting are stunning and unique...a quiet back road weaving through the rice paddies takes you there, well off the main road and about 20 minutes drive from bustling Ubud. The atmosphere of peace and relaxation envelops you the moment you arrive, in the huge outdoor reception area, that feels... More 

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Christchurch, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

What can I say, LOVED THIS PLACE. We arrived at the Alila and just fell in love. We stayed in a Deluxe room with the outdoor bathroom which was very cool and i'm glad we decided to upgrade to this. The rooms aren't large but it really is the scenery and view that make this place. There are monkeys hanging... More 

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Utrecht, Utrecht, Netherlands
Top Contributor
51 reviews 51 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We only had dinner at this beautiful place. We walked through the rice paddies and discovered this tranquil place. The food was delicious. We had traditional indonesian dishes. The cocktails were also great. The view was amazing. Service was also good.

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Linlithgow, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We were on honeymoon for three weeks total at various places and our stay at Alila for 4 nights,was both our favourite overall experience that we had with regards to hotels. Staff were very friendly and very helpful. The location was amazing brilliant scenery and tranquility. The guest room we stayed in was excellent, very good size, always very clean... More 

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Bali
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

We spent 2 nights here in June. The view is amazing and extremely quiet location. The rooms are a little old and tired.I was surprised that the service in reception was very poor and disorganised. Food was average although the afternoon tea was lovely. The pool was gorgeous when the sun came out.

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Alasdair D, General Manager at Alila Ubud, responded to this review

Dear visionvillas, Greetings from Alila Ubud and thank you for your recent review. I am pleased to read that you have enjoyed our newly refurbished pool and Cabana area as well as the complimentary afternoon tea. The daily changing Balinese sweets coupled with either coffee or fresh tea infusions are a highlight for our guests. Hopefully you were lucky enough... More 

London, United Kingdom
Top Contributor
82 reviews 82 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This hotel was a disappointment from the moment of arrival to check out. When we arrived we were shown to a damp unaired room with a mouse dropping on the floor. The room was extremely tired and smelt. The bathroom akin to a 2 or 3 star not the advertised 4 star luxury experience. We spoke to the reception and... More 

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Alasdair D, General Manager at Alila Ubud, responded to this review

Dear Gareth and Victoria, Greetings from Alila Ubud and thank you for taking the time to provide the team and I with a very detailed critique of your recent stay. Firstly I would like to thank you for the positive comments on the team as being kind and friendly, we do aim to provide a guest experience that is warm... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a real gem. Easy to get to Ubud with the free shuttle but a haven of peace and tranquility when the hustle and bustle have worn thin. Apart from the location the hotel has many other reasons for earning 5* The staff are so helpful and try so hard to ensure you have a good time. The... More 

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United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Alila for three nights in late June. The website pictures are spot on - it really does look that good!!! We didn't want to leave by the end of it and wish we'd stayed here for longer rather than heading onto Seminyak (chaos central). The hotel is peacefully located in the forest through rice paddy fields well... More 

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Cambridge, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is amazing. We stayed here for a few nights and despite our initial reservations on our arrival (seemed very far from Ubud itself), it turned out to be spectacular. The hotel itself is gorgeous with views over the valley on the Ayung River. The Infiniti pool is a site to behold and this resides next to an amazingly... More 

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