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Alila Ubud

Certificate of Excellence
Desa Melinggih Kelod, Payangan, Bali 80572, Indonesia (Formerly The Chedi)
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Alila Ubud
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Ranked #4 of 6 Hotels in Payangan
Certificate of Excellence
A recent review
5 of 5 stars reviewed today
Sportsfan2013 London, United Kingdom
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1,191 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
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London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed today NEW

We stayed here for the first three days of our honeymoon before moving Down towards Jimbaran Bay. We arrived at night so didn't really know what to expect but when we woke in the morning to the sights of the jungle and the roaming monkeys we had to pinch ourselves to make sure it was real. We enjoyed a complimentary... More 

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New York City, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I was recently in Bali for a month and spent the majority of my time in Ubud, with two excursions to Amed and Uluwatu. And I have to say, this hotel's seasonal menu was the most spectacular culinary experience I had in all of Bali and competes with some of the best at home in New York City. Creativity galore,... More 

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Alila Ubud took my breath away too many times to remember. It was a stunning, tranquil and relaxing environment. The staff were beautiful, kind and attentive which only added to our exceptional experience. The whole resort had a traditional and rustic charm about it all whilst maintaining a luxury resort vibe. Now the food...worth every penny! Best food we have... More 

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Brighton and Hove, United Kingdom
Level Contributor
7 reviews
5 of 5 stars Reviewed 5 days ago NEW

If you're looking for complete relaxation very friendly staff and good food in wonderful quiet location surrounded by jungle with its animal life this is the place. Especially if you combine it with the spa facility and take full advantage of the range of treatments. The hotel is on the side of a ravine so you are confronted by lots... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I could not rate this hotel more highly. The location and setting are stunning and unique...a quiet back road weaving through the rice paddies takes you there, well off the main road and about 20 minutes drive from bustling Ubud. The atmosphere of peace and relaxation envelops you the moment you arrive, in the huge outdoor reception area, that feels... More 

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Christchurch, New Zealand
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What can I say, LOVED THIS PLACE. We arrived at the Alila and just fell in love. We stayed in a Deluxe room with the outdoor bathroom which was very cool and i'm glad we decided to upgrade to this. The rooms aren't large but it really is the scenery and view that make this place. There are monkeys hanging... More 

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Utrecht, Utrecht, Netherlands
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We only had dinner at this beautiful place. We walked through the rice paddies and discovered this tranquil place. The food was delicious. We had traditional indonesian dishes. The cocktails were also great. The view was amazing. Service was also good.

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Linlithgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were on honeymoon for three weeks total at various places and our stay at Alila for 4 nights,was both our favourite overall experience that we had with regards to hotels. Staff were very friendly and very helpful. The location was amazing brilliant scenery and tranquility. The guest room we stayed in was excellent, very good size, always very clean... More 

Was this review helpful? Yes 1
Bali
1 review
3 of 5 stars Reviewed 1 week ago

We spent 2 nights here in June. The view is amazing and extremely quiet location. The rooms are a little old and tired.I was surprised that the service in reception was very poor and disorganised. Food was average although the afternoon tea was lovely. The pool was gorgeous when the sun came out.

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Alasdair D, General Manager at Alila Ubud, responded to this review

Dear visionvillas, Greetings from Alila Ubud and thank you for your recent review. I am pleased to read that you have enjoyed our newly refurbished pool and Cabana area as well as the complimentary afternoon tea. The daily changing Balinese sweets coupled with either coffee or fresh tea infusions are a highlight for our guests. Hopefully you were lucky enough... More 

London, United Kingdom
Level Contributor
82 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel was a disappointment from the moment of arrival to check out. When we arrived we were shown to a damp unaired room with a mouse dropping on the floor. The room was extremely tired and smelt. The bathroom akin to a 2 or 3 star not the advertised 4 star luxury experience. We spoke to the reception and... More 

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Alasdair D, General Manager at Alila Ubud, responded to this review

Dear Gareth and Victoria, Greetings from Alila Ubud and thank you for taking the time to provide the team and I with a very detailed critique of your recent stay. Firstly I would like to thank you for the positive comments on the team as being kind and friendly, we do aim to provide a guest experience that is warm... More 

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